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Ham Radio Outlet
5710 Good Hope Rd, Milwaukee, WI 53223, United States
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Ham Radio Outlet
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Ni
Review №1

The staff were really helpful and walked me through the different radios until we found the one that would work the best for what I needed.I highly recommend going if you are looking for anything amateur radio related. Their selection is second to none.If this store was closer to where I live I would go there more often. Its definitely worth the trip though.

Ja
Review №2

Great store, I would have liked to buy more but I was limited on time and $. Got my IC-7300 though.

Mi
Review №3

My first visit was wonderful. Everyone is friendly, very helpful, patient and extremely knowledgeable. HRO remains my first, and usually only stop for any radio equipment!

Ju
Review №4

My first time to HRO Milwaukee! What a great place! Everything an amateur radio operator needs... And a ton of stuff an amateur radio operator wants! 😆😀 Great manager, Tom and the staff are awesome. This is HROs flagship store, well with a visit.

er
Review №5

I have been coming to HRO long before when it was AES in 1966.Paul, W9KHO and others have been most helpful these past 50 plus years!I recomend highly these helpful staff. They go out of their way to solve your issues!! E. Duke Gruel, WB9OJD

Gr
Review №6

Fantastic storefront, extremely helpful salespeople, and a stock of items that is sure to make any techie drool!

To
Review №7

I wanted this to be better. I was in town visiting my brother in law, Im from Michigan. We made the long drive to HRO, a special trip because Id never been here before. I was very excited. But the store is closed to the public due to covid.Now, I get it. Thats fine, better be safe than sorry. But this is 2020 and you are a modern company... So... UPDATE YOUR GOOGLE MAPS LISTING TO SHOW YOU ARE CLOSED! Its not hard at all. It wouldve saved me 2hrs of driving, because currently it says your are definitely open for in-store shopping. For that, I am giving you a low star rating. I hope to come back sometime in the future. It really does look awesome inside. I hope that when I do, I wont have to call you to confirm you are, in fact, open. In todays modern age, with a company your size, that shouldnt be a problem.

Ma
Review №8

I spoke with Gregg over email. He advised me EXACTLY what I needed. He was spot on! The Comet antenna I received was packaged very well and so easy to install! This antenna is sturdy and the hinge to bend it over for clearance issues is VERY well built. Previously I was swindled by an Chinese knock off that broke in 2 days. NOT FROM THIS STORE. I bought it from Amazon. The antenna I was suggested works like a charm! I want to thank the professionalism and putting up with my multiple emails to Gregg. Thank you so very much for making my HAM radio experience even better! I will recommend this store to all my friends and family AND my HAM Radio club. Keep up the good work!! Thanks Gregg!! My name is Mark and I can verify my purchase if asked. Cannot wait to get more into this incredible hobby.

Je
Review №9

Great showroom and good advice inside. Cant wait till the showroom opens back up, however I think my wallet will regret it. De K0WK

Ma
Review №10

Great store with good prices. This is my go-to radio store. I think inventory needs an update.

Cu
Review №11

I have done business with HRO for many years (licensed 50+), and had a chance to visit several of their locations. When I worked for US DOE, my frequent trips to DC and Atlanta allowed me to stop by the Woodbridge and Atlanta locations quite a bit.But within the last six months I had a particular transaction with the Milwaukee store, and their response causes me to put them at the TOP of the long list of great HRO locations. HRO-Milwaukee went above and beyond the call of duty to make sure that my changing needs were met with the best possible outcome. A superstar in a galaxy of HRO stars, HRO-Milwaukee gets my HIGHEST kudos and recommendation! Thank you! --W4CP

Pa
Review №12

This is a nice store. I have been going in here for more then 30 years. All the way back when they first opened this location and it was AES.The staff is friendly and knowledgeable.They do tend to act a little different towards you if your a Cber rather than a ham operator.Soon I hope to have my ticket and hope that changes for me.I find the search engine to be challenging to find products. But all in all its a nice store with good inventory.

to
Review №13

Show room closed. Curbside pickup only Supposedly because of the scamdemic. 🤨I live an hour and a half from Milwaukee and only get there about once a year. I was in town on other business, so I figured why not drive another half-hour out of my way to check out HRO, because I’d really like to see what they have in scanners and used radios. I shouldn’t have bothered...

Ju
Review №14

Knowledgeable and friendly staff. They are enthusiastic about Ameteur Radio and willing to offer advice to all interest levels.

Ji
Review №15

Super friendly and helpful folks, at one of the few retail outlets of this type around. I arranged my transaction ahead if time due to covid, arrived and everything went off safely without a hitch. Lots of God advice and service. highly recommend Ed.

Ed
Review №16

Great excellent service in the midst of the pandemic.

Ha
Review №17

Excellent group of knowledgeable hams to work with. Never had a bad experience with these guys.

Da
Review №18

Awesome experience Stan in Milwaukee is amazing. A couple quick questions and he knew just what would work for me. He nailed it my mobile rig setup is awesome.W9DJM

Mi
Review №19

Ham Radio Outlet supplied all of my antennas, gear, and accessories. My shack has ten rigs and antennas inside an apartment. Thanks to the staff everything is fully configured for reliable service. In addition, Palomar Engineers and MFJ ferrite cores are on various cables. This precaution keeps my music keyboards, recording studio, and neighbors from experiencing RFI problems. It works!COVID precautions have made purchasing awkward. Read reviews, study the HRO catalog and website, and decide. Pickup your order at the East door or tell them to ship it.Callers may notice a rushed feeling. Because of the call volume, HRO tends to reduce talk time. Know what you need and order local. If you have some questions, a sales rep may have the experience you need. Depend on the manufacturer and YouTube, however, after purchase.

Me
Review №20

I know next to nothing about ham radios, but I needed an adapter for a VCR I’m attempting to resurrect and hoped they might have the part. The gentlemen in the store greeted me right away. The one who assisted me knew exactly where the tiny piece I needed was, which was impressive considering the sheer volume of items in the store. And the price was great. When I asked, “What the heck do you all sell here?” he took time to give me the nickel tour, which was really interesting. There are lots of neat items here, even for those that aren’t (yet) ham radio enthusiasts - think super cool items for the science-y kid or adult in your life. And possibly neat project ideas for homeschoolers.The store was quite busy! Employees were putting together online orders for shipping. Even though I knew zero, I was assisted and treated with total respect. Great store and personnel. Bravo for a local business kicking butt on every level. Northern Milwaukee needs more success stories like you.

ST
Review №21

Excellent service. fast shipping.

Br
Review №22

Drove there. Says open. No Closed to the scamdemic Waste of Time. Never will go back.

Mi
Review №23

Just the best! Showroom is full of equipment and the demo shelves full of radios that you can touch and test. Pricing is good. If you call and want anything shipped it goes out that day. If it isnt in this location, it will still ship from one of the other stores across the country the same day.

De
Review №24

I placed my order for the VS-70M-AP Astron power supply on 10-30-20 and I recieved it on 10-31-20.Ptoduct packaging is over the top for shipping the power supply!! As always Im very happy with the way HRO packages their products.Customer service is exceptional at the Milwaukee Wisconsin store location.I highly recommend HRO for all of your Ham Radio needs!!Thank you everyone for the super fast and 100% reliable service!!

To
Review №25

Very good service, was on short time table, they knew just what I was looking for with accessories, was in and out in about 20 minutes with looking for extra stuff

Ge
Review №26

I use Ham Radio Outlet for over thirty years and there is good reason for that .They are very knowledgeable about products they sell .Very friendly and patient to to answer any questions you may have.George N9VTB never for ID.I see some people giving HRO two and three stars for doing rightthing and properly handling epidemic of COVID 19 .Thank you HRO for being responsible and put human life before your business or maybe this is just smart business tactic because if we all going to die nobody will buy radios from you .For that reason Im giving you ten stars. ********** N9VTB

Ro
Review №27

This place is absolutely heaven for any amateur radio operators. Great selection of products and incredibly helpful staff. I cant recommend this place enough.

Wa
Review №28

When I place an order, its usually here next day. Never had a problem .

Ga
Review №29

Incredible selection of amateur radio equipment, accessories, books, and peripherals. The staff is friendly, knowledgeable, and helpful. Two thumbs up!

Da
Review №30

Staff is friendly and helpful. Prices are competitive and inventory is plentiful. Displays are stocked with a wide variety of items. And, for me, the Milwaukee store is within 90 miles from home.

DA
Review №31

I have been supporting Milwaukee and AES for decades. Here comes HRO buying out AES and I will say I am not disappointed, rather I could not be more pleased. I can say I have purchased MANY HF rigs and have dealt with about everyone of the staff one on one. Tom, Paul, Gregg, KC, etc. and will say the time and care from this staff has been second to NONE. The shipping department has been absolutely flawless and immediate same day shipping and pushes those envelopes for perfection!!! We thank you HRO Milwaukee for your care and stocking so well for us!!! P.S. I so do miss Mr. Miles and the second to none service department though. Would be so nice to see Milwaukee come back with that department. Keep up the great jobs all!

Da
Review №32

They were great for testing but not open for buying.

Ia
Review №33

Recently decided to acquire a new HT. Went to HROs website, placed my order and waited patiently. A day later, HRO called me to let me know my radio was on backorder and it may take awhile to arrive. Starting to go a little stir crazy from the quarantine, I got back on HROs website and found an open box HT that was an upgrade to the radio I had originally ordered. To be sure it was in stock, I called the Milwaukee HRO and spoke with Paul. Paul went above and beyond to not only make sure the radio was in stock by physically walking over to the table to check, but also helped me cancel my original order and got my new radio out the door SAME DAY.A few hours and one long conversation with a fellow ham later, I decided I actually no longer wanted the open box radio I had just ordered. So, called Paul, asked about return policy and ordered the new radio. Paul and the HRO crew got my new radio out the door same day too (for those keeping track, thats two radios, ordered 3 hours apart,, going out same day). Its now two days later and UPS is driving up my driveway to make a delivery. Thanks so much to Paul and the HRO team for their outstanding customer service!

Ma
Review №34

They have every thing you need radio related great customer service very helpful staff.

In
Review №35

Grate selection and very helpful staff. It is a bit of a drive for me to get there but I will definitely be going back to get my next rig. They helped me get everything I needed for my mobile install. Great bunch of guys!! Thanks again!!

Ba
Review №36

Nice people and great customer service. I returned defective equipment, no questions were asked. They replaced it with new one. Thanks guys.

Ga
Review №37

Good service. I went in for a 2 meter antenna and a mount for a radio that was loaned to me. Before I went in I knew what I wanted and knew it was in stock. As a new ham I find it cool to see all the radios they have on the back wall. I would love to spend a day in there just turning dials and hearing all the QSOs going on.

An
Review №38

The only real choice in Wisconsin for amateur radio equipment and supplies. Staff is knowledgeable and friendly.

Er
Review №39

Been coming here before I got my Amateur Radio License. Where I got my learning material and first HT. Yeasu FT-530... The business name may have changed, but not the quality of customer service and dedication to the amateur community.73 de,N9YNU

KE
Review №40

They were helpful and knowledgeable. They even we able to compete my purchase while the power was out with no computers!

Te
Review №41

Always a pleasure to meet the guys behind the counter. Good selection of commercial transceivers and other equipment for your shack. Excellent selection of manuals, study material, and well theres just a lot of Good at HRO

b3
Review №42

Extremely fast service. Helpful and responsive manager and staff. Looking forward to doing business with these people for a long time to come.

Jo
Review №43

This is the newest and flagship store of Ham Radio Outlet (HRO). Thay have a large stock of pretty much everything related to amateur radio. The store is clean and well organized. If youre in the Milwaukee area, its well worth a look.

Mi
Review №44

Amateur radio candy store Nice selection of HAM radio equipment and accessories. Plenty of powerpoles, Rig Runners and DC distribution equipment. Excellent selection of coax cable and jumpers. It would be nice to have a late hours day so those of us who work past 5:00 pm can visit.

Jo
Review №45

The best ham radio testing setup. Operate just about any radio youre interested. Knowledgeable staff and low pressure. Staff isnt stuffy.

Wa
Review №46

Great store they always have lots of radio parts and accessories at good prices.

Ga
Review №47

Great store, great staff, great selection! Highly recommended.

Ju
Review №48

I went in looking for information on how to get entry level equipment and found it easy to talk to the staff. I will end up back there most likely.

Ro
Review №49

Great place and friendly knowledgeable staff. Highly recommendedRobert KD9NCI

Do
Review №50

Went in just looking for an antenna and found what I needed. The people there are very nice and ask to help but let you browse in peace. Great selection will definitely come back when the time for upgrade will come.

Da
Review №51

The local ham store for us Chicagoans. I make the drive up here every so often on an annual pilgrimage. Been coming here since it was AES and the store is just as good now under the new ownership.

Ja
Review №52

We are losing places like this right here at an astounding rate... We need to support our ham radio stores, because pretty soon there wont be any more.

Va
Review №53

The manager at the Milwaukee has been super helpful with my challenging order. Thanks Tom!

Ro
Review №54

Fantastic place for radio amateurs. The biggest store where you can touch everything. Personel has good knowledge and id build by passionates - licensed ham radio operators

Ad
Review №55

Huge Ham Radio store, staff was friendly and I feel lucky to have a brick and mortar location so easily accessible. Plenty of items in stock and an array of stuff to play with on the test wall

Sh
Review №56

I was able to get accessories for my radio, and was told that I got a good deal on purchasing it.

Pe
Review №57

Swell bunch of geezers that know their stuff. Set me up with what I needed to study for the tech test as well as under stand my own radio.

Ma
Review №58

I purchased a Yaesu FTM-400XDR and an FT-70 in December 2018. I love these radios, especially the FTM-400. I was able to set the radio up in both a tractor trailer and in the car and it has worked flawlessly.I went into the store looking for a radio to use for APRS, but what I got ended up being that and much more.The service in the Milwaukee store is second to none and while they aren’t the closest HRO to me, I will gladly place phone orders with them if the need arises.They may not be right off of an interstate highway, but everything else makes that a non-issue. You can’t possibly go wrong with these guys!Thanks again de N4MGR - the tanker truck driver

Ed
Review №59

Found this place when visiting my daughter in Milwaukee. Lots of nice things to look at and buy. :-) friendly and knowledgeable staff.

Sa
Review №60

Great selection and prices. Everything I wanted was in stock. Staff was friendly and eager to help me with a few questions.

Do
Review №61

There a great staff that know what they are doing with ham radio

JD
Review №62

Ive been ordering through this store for years. I just ordered the icom 7300 with a large power supply, all arrived packed well and unharmed. I was nervous about ordering high dollar items but I can honestly say, not anymore!I would highly recommend. ke0mje 73

Ma
Review №63

Always friendly staff and helpful. de K9BBQ

Pe
Review №64

Lots and lots of radios, parts and pieces. Helpful staff

La
Review №65

Very nice store with friendly sales persons

Ja
Review №66

Very helpful people love going here

Br
Review №67

My new candy store as it were. I love electronics and they definitely do that. Staff is friendly and helpful.

Ma
Review №68

Everything for your ham radio needs, close to home. Staff are experienced, friendly, and willing to help your with all your radio needs.

De
Review №69

They dont call it the candy store for nothing. If youre a ham radio operator, you should know this place quite well.

Mi
Review №70

If your a DIY electronics person this is a good source for small gauge wire in low volume spools. They have 22AWG, 18AWG stranded hook up wire on 25ft spools.

Mi
Review №71

I always enjoy going there. People are friendly service is good.

Vi
Review №72

Typically great customer service, but gets really annoying when the person on the phone huffs and puffs over changing an order. Not to be a jerk, but you chose to close your lobbies to walk-ins, which is all fine, but if you chose to do that, then please expect that people will have to do business and make order changes over the phone. Its a pain for your employees to edit orders, ok, fine, but its also a pain to order everything online.

Or
Review №73

HRO Milwaulee is the only place I will buy my Amateur Radio equipment. Great people, great prices, amazing place.

Ry
Review №74

I never though Id find myself here, but had to pick up an antenna extension, they had it. I had a great time talking to the guys and learned some cool stuff about Ham radios.

Da
Review №75

The guys are very helpful and they have a lot of fun stuff in stock!

An
Review №76

Excellent place for getting answers to technical questions.

Ad
Review №77

Went for my first visit after passing my general. Got some advice on my first HF antenna. Have since set it up and made contacts. Very friendly and knowledgeable staff.

Ke
Review №78

Great staff, excellent support, phenomenal selection.

jo
Review №79

Helpful friendly people. Good prices.

WA
Review №80

Excelkent, pleasant venue for all your ham needs. Assistance is provided by licensed anateurs, and they have a wide variety of ham equipment. A radio amateurs candy store! !

Ji
Review №81

Great selection of radios & gear, all product is on the floor, not hidden away in the back. Helpful, knowledgeable, licensed staff!

Je
Review №82

The last time I was at the store was for Superfest under AES. On that trip, I had a nice conversation with Gordon West, and upgraded to General Class. WOW what a trip. I will be attending Superfest 2018.

Mi
Review №83

Friendly and knowledgeable staff, competitive prices.

Au
Review №84

Im a ham operator in this is my most favorite store to be in!

Ma
Review №85

Great selection! Nice to still have a brick and mortar store.

Ka
Review №86

Excellent place to get CB RADIO & HAM RADIO Equipment and Supplies. Also repair radio equipment.

Ro
Review №87

Its always a great time to visit my good friends at hro

Pa
Review №88

Awesome people. Their restocking fee sucks however.

Ke
Review №89

A lot more personable than whit it was AES.

or
Review №90

Very helpful staff and great product selection.

Er
Review №91

Its close. Its ham radio its fun.

Th
Review №92

Lots of radio goodies, and great staff.

Da
Review №93

Good service. Better store since the AES buy out.

Ke
Review №94

Very decent selection in the store. Wish I had more time to browse... and more money LOL

Al
Review №95

Awesome store with huge discounts!

Ke
Review №96

Friendly staff. Worth a visit if you area ham or interested in becoming one.

Ri
Review №97

Good selection and the guys there are very helpful. They typically run specials in store that you cant get online.

Ri
Review №98

HRO took over the AES location. Their new remodeling job made the store much more customer centered, especially the working display models.

Je
Review №99

Class A service from HRO. Ordered Icom 7300 radio on a Monday early afternoon and arrived the next day. I would recommend HRO to anyone.

Ji
Review №100

Great selection of gear and part in stock and ready to get you on the air.

Information
58 Photos
100 Comments
4.8 Rating
  • Address:5710 Good Hope Rd, Milwaukee, WI 53223, United States
  • Site:http://hamradio.com/
  • Phone:+1 414-358-0333
Categories
  • Electronics store
  • Store
Working hours
  • Monday:10AM–5:30PM
  • Tuesday:10AM–5:30PM
  • Wednesday:10AM–5:30PM
  • Thursday:Closed
  • Friday:10AM–5:30PM
  • Saturday:10AM–5:30PM
  • Sunday:10AM–5:30PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:No
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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