Was very clean and associate was very helpful. I was pleasantly surprised

I liked the fact that they helped me out

Miles was excellent! Helped us at the Waukesha location and went above and beyond to help my girlfriend and I. Was professional, but cordial and warm. Give that guy a raise! 😂

You can never get through on their phone to check if something’s in stock. I’m on the bus line and can’t just take the bus. And, if they don’t have what I’m looking for.. I just wasted bus fare! Very unprofessional and I most Certainly just called the corporate office and waiting to hear back right now.

They are not friendly. the black guy had attitude that I told him I had place order online to pick up controller in store. he kept telling me it will be delivered to home. I stated that my order side pick up at store. he had attitude like I was bother him. I ask him how do I go about getting a refund. he was just rude and said call customer service

Instructions from confirmation email.1.Call us when you arrive at the store. (Store phone number available with store location below)2.Have your order number located on your Ready For Pickup Email.3.Our associate will meet you at the door with your items.4.We’ll have your order held for one week.Instructions from lady on the phone1. Ok you can come inside2. You can come insideWhy offer a service if the employee is going to be rude as heck and have an attitude.

Didnt have pokemon that they said they did

The people that say this game stop has bad service or whatever there lying i go to this GameStop, every time i went they was treating there customers with respect and they try there best to help you out on deals or discounts or anything like that overall this is the best GameStop by far

I really need an area manager or someone from management to contact me. It has now been literal months since ive reserved items at this location. They have now been temporarily closed for almost 2 months now with no communication about how ill get my pre-orders or how ill get my money back. I called Gamestop customer service and they told me to just continue waiting. What is going on?????

So I just walked out of this store 10 minutes ago not happy. My kids needed an old xbox 360 game that they had available at this location I go to the store stand in line for almost 20 minutes to purchase the game only to be told they dont accept cash...... Sence when???? You can touch the items I have in my hand but you wont take cash??? I understand that we are in a pandemic right now but some people do not have credit and only use cash. I will make sure I spen my money else where sence you dont want it....

Ive been gaming for almost 20 years and watch the rise and fall of many different game reseller stores witness countless ripoffs constant bad customer service from Every Game Stop Ive ever been to specifically this one never answers the phone which automatically makes you come in and then when youre presenting the items you want to sell your literally offered about 1/3 of what the website quotes extremely rude employees had an entire conversation before I was helped at the counter then was told that my Xbox One S controller is only worth $3 not not a single wear and tear on the controller but he immediately looks at the thumb sticks and tell me that theyre worn out which they werent considering it was a brand new controller from about a month ago with less then 20 hours of use.. would not recommend dealing with this company ever again

Horrible absolutely horrible. One they never answer the phone which makes you come in. Then when you get there your always hit with bad news. I brought a couple items in to sell and had seen the price I would get on their site. However when I get there Im offered not even a third of the price on the site! Scam artists your better of going somewhere else for anything! Complete waste of time!

Very friendly and helpful!

My experiences have all gone exquisite and they are quite helpful!

All the workers are super nice, they answer all my questions and even give me advice on games Im currently playing or buying

Ive been to this location a couple of times, the staff is friendly but the store is a little cluttered. Overall a positive experience.

Love the selection of games. Almost time for bigger space! #mygamestop

Very helpful staff had to return because what I previously purchased wasnt the right thing and when I went back they still unbelievably nice and help me get the right thing

Great place to get some good games and collectibles....PCE OUT....

They always have what I need for gaming.

Best games kids want

I used to go there alot for variouse things steam gift cards etc.. until i realized that place is full of sad people, i left thrm 3 stars so they may be happy

They can talk video game stuff really good!!!!

Very knowledgeable associates for all your gaming needs

They no longer carry kinect for Xbox 360😢

When trying to call this location they never answer their phone. It takes several phone calls to reach anyone. Their have also been many many times when i was in the store and they would just let the phone ring and ring. They were working with a customer, however, the person calling was also a customer! At least answer and put the person on hold! Other than that the place is ok!

They always help me with what I need and they always hook me up with the best deals they are awesome!!!..!!

They were very helpful!!

Great team and very knowledgeable staff

They have a a black and white male employees who are always rude and uptight sooo until change happens I will be taking my services to Mayfair mall game stop

Great service 👍

Kids love gamestop

Staff is actually into gaming and dont just work there.

Absolutely love the place

Good deals

They always put me

Great

Helpful staff

Nice staff

This place is a joke

ANSWER THE PHONE

Friendly people

Fortnight

Okay