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Walmart Auto Care Centers
3900 S Broadway, Minot, ND 58701, United States
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Walmart Auto Care Centers

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Au
Review №1

Did awesome job. Would of been a 5 star but they did take along time for a oil change an new tires. Took 2 hours an I was only vehicle they had.

Ja
Review №2

This Auto care center its the worse I have been!!! I went there yesterday for the last time and I will never come back again!!! People over there have very low education badly knows how writers and didnt how use the computer!!! Im a foreign my English it is not that good, but if a person works a customer service they should be able to read and write English properly!!! I brought the car to take look in the battery, I had the battery for less than 2 years, they did the whole service in the car, putted a new expensive battery without asked my permission. I specifically told them DIDNT DO any service in the car without asking me before!!! The guy name MELVIN repeated my information louder and clear for everybody hear and him still get the information wrong. Him even signed for me!!! They could do a whole service in your car $500 or $1000 without asked you, late on their will call the police if you dont have money to pay for. Was just so wrong in many ways!!! The store manager dont bother come to the car center, so you are in your own.

Jo
Review №3

Gotta schedule for service work. Which is fine, normally you do at most auto care places.

St
Review №4

I always get Excellent service here in Minot North Dakota.

Be
Review №5

Made an appointment to get my brake light fixed. Ended up waiting 2 hours before they final took my car in. Id rather watch paint dry then to come back to this mismanaged, unorganized auto center

Ja
Review №6

Last time I’ll be doing business with Walmart auto center. I went to the store to purchase two tires for a small utility trailer. I was told they do not have any on hand so I’ll have to purchase the tires through their website. Also, was told it is free installation once they arrive.I then purchased the tires through walmart.com, and they were delivered to my house. I brought the two new tires, and the trailer rims to Walmart to get them installed. They did informed me they can mount the tire on the rim for free but it will cost $15 per tire to balance. Pretty pointless installing a tire on a rim without being balanced.I don’t know how you can advertise free installation and not having balancing include.Lastly, if you buy tires off walmart.com you cannot return them. Definitely the last time I’ll be doing business with Walmart’s auto center.

Ka
Review №7

You get what you pay for..cheap prices and stupid techs

Jo
Review №8

Its the cheapest place in town to get tires put on. I order them on Walmart.com usually can get a good set for 45 bucks a tire then when you bring them in they dont charge you for mounting and give you free balance and rotation for the life of tires all for 60 bucks total to put on. You do have to wait awhile sometimes though.

Je
Review №9

Its welly World its kool

Ba
Review №10

Everything you need.

Wa
Review №11

Called ahead informing them I would be arriving at approximately 6:30pm and would I be able to get an oil change that late. The guy on the phone said it would be fine. After driving an hour and a half to get here the guy at the counter said they weren’t taking anyone else today. Now I have a 1.5 hour drive back to Ray.

sc
Review №12

I would give them a zero star rating. Took them an hour and a half to look at my tire and tell me that they cant fix it. Took them another 40 minutes to put the spare on. Very poor. Cant express how frustrated I am with them. Never going back there again!!!

Ha
Review №13

Terrible customer service. They’re super unorganized and unprofessional. We waited 3 weeks for an appointment and when we showed up they said we never had an appointment. Also the service man was pretty rude. Wouldn’t ever go back, wouldn’t recommend

Je
Review №14

Great! They were able to squeeze me in between appointments and I was in and out within 45min!

Mi
Review №15

Don’t go to Walmart for anything. They wanted me to have an appointment and refused to change my oil because they were closing in 30 minutes. Don’t post hours if you are. It going to assist customer. I’ll take my business elsewhere.

Ke
Review №16

Not quite sure what all these people are complaining about? This place is the quickest BEST place in Minot. I wont go anywhere else for an oil change. Helpful and friendly staff.

Jo
Review №17

Took my 2007 Tahoe for an oil change brought Mobil 1 synthetic 15000 mile and Mobil 1 filter from store had my oil change done at Walmart minot Nd and was not done probably have huge oil puddle now on my drive way 4 of them took back to Walmart they said they didn’t screw the filter all the way and it’s still doing it not as bad on my drive now have huge stains on my drive way from it no refund or anything from mistake or offer to clean my driveway from there doing very upset and will never take back to Walmart for an oil change if I could upload pictures to show I would.

Am
Review №18

Slow. I love the idea of getting my car taken care of while shopping, but they are so slow. I stopped by in the morning and i waited 15 minutes with no one at the counter. Then was told it would be an hour and a half, minimum. How is it so slow when another place can do it in less than 25 minutes? Are they understaffed or poorly equipped? I dont know, but the only way it is worth it is if you are first in line at 6am

Na
Review №19

As terrible as everyone makes this place out to be. They still come back because everywhere else in town bends you over with no lube when they hand you the bill. $160 to mount and balance 4 tires @Tires Plus, or $48 with lifetime balance and rotate here. F it. Ill wait or come back to save $100 anytime.

A
Review №20

Had a low tire waited for over half an hour to get someone to finally help me and then was told they couldnt help me and by that time all other shops were closed very poor service didnt even offer to put air in the tore for me had to drive on it low and ruined my tire walmart is terrible... Worst customer service I have ever saw in my life!!!!!

Da
Review №21

Never have any openings. Auto center area is crowded and hard to navigate!

Mi
Review №22

Slow and ConfrontationalI don’t know why but many of the people at this place like to fight about things. I went in to get a TPMS sensor replaced. I told them which one to do. They did a different one instead then gave me some bs about not being able to reset my system was getting mad at me for having him work on it. It was on a Ram there is no resetting needed just have all 4 work and good to go. Had to go to a real tire store to have them replace and correct the issue.Had my Dads vehicle in as he bought the tires there and got them installed. They used standard rubber stem on one of the tires and said they couldn’t replace the TPMS unit that was bad and to go somewhere else. How in 2018 can you install tires without being able to do TPMS???? They again couldn’t figure out what I wanted when I went to get the issue rectified for my Dad. Simple it has sensors and needs all 4 sensors to work correctly. Easy right???? The manager is great but some of the folks helping are just horrible to work with. I feel bad that they all get a bad rating but they need to fix it or no one will go there.

Ch
Review №23

Took 6 hours to get tires put on (despite being in line before they even opened). They claim theyre understaffed, while 3 employees stand around at the front counter doing nothing. The alternative to pulling a free part-time shift waiting around at Wal-Mart was to schedule an appointment 3 weeks out. Also, they dont stock snow tires even though this is North Dakota. Just make an appointment somewhere else.Edit: only had the tires for a month and one of them blew out for seemingly no reason.

Je
Review №24

Horrible!!! Will never go back. These idiots took 3.5 hrs to change my oil. One of the idiots wanted to try to climb under the truck to change the filter and drain the oil because he was too lazy or stupid to move it to a bay with a lift. Like I said horrible .. Wish I could give them a worse review They dont deserve the 1 star

Ma
Review №25

People are not very nice. But work was done well.

Ja
Review №26

Great location to bad theirs not a business there or employees to keep things on the shelf anyway.

Ka
Review №27

Worst customer service ever. The worker was very rude. Last time im going to come here.

Pa
Review №28

Brought my car in at 1030 in the morning and was told it would be a 3 hour wait. Got dropped back off at 130 with the intentions on waiting a little bit for it to be finished up. Here it is 4 PM and I am still waiting while mechanics are hanging out in the back talking and BSing. I know you dont expect the best quality/service when you come to Walmart but this is ridiculous!!

Br
Review №29

Long wait and lousy service. Ive been here twice for blown out tires and Ill never go here again. The first time I went I had a 4 hour wait and the tire ended up having a small but steady leak in it. It hadnt even been a year that I had the new tire that it blew out again! The second time I went in to get it fixed I had to wait two hours because two people needed oil changes (It should NEVER take 2 hours for two oil changes so I thought that was insane) only to have them call me and say that they cant do it because they couldnt find a lug nut key. I as confused as to why they didnt have any lug nut keys in their facility, and they also didnt have the equipment to chisel off the lug nuts in the event of not having the proper key. I told them to check the glove box two different times and they said it wasnt there and after an hour and a half of me running around town to my apartment looking for it and to the place where I bought the car to see if they had one I get a call saying that it WAS in the glove box even though when I had asked them twice before if it was in there they had said no. And so after all of that, its been a few days later and I have come to notice that the brand new tire is starting to get a little flat again. Seriously, do yourself a favor and go anywhere else but here.

Em
Review №30

Good service a little slow

Gr
Review №31

Been turn down twice... To get tires changed and we came in early to be told they might have a spot at 5pm which they close at 7pm.. I wouldnt waste my time with these people at all.. they are the worse and bad service Walmart is the worse I wouldnt recommend..

Ch
Review №32

Certain days are super busy. Every Friday and Saturday because they seem to correspond to peoples paydays. Today was busy. Not much on the shelves due to volume of people but when I went on Wednesday thus week everything was stocked and clean. Try a not busy time or day to get best results.

Ro
Review №33

Not really helpful. Had a flat tire and they told me to come back tomorrow

Mi
Review №34

Not only does it take 10 minutes of waiting on the phone before they even answer, the staff is incredibly rude. Awful customer service and poorly staffed.

Ro
Review №35

Good price on an oil change

Je
Review №36

Waiting 6 hours to get my tires changed and still come out on wrong never again and get charged for a rotation that I didnt have dumbass people everyone wants to make big money at there job but cant change simple tires

Ti
Review №37

The customer service here is terrible. One of the employees was very rude and yelled at me.

Pe
Review №38

Good service but the wait was to long

Je
Review №39

I always get my oil changed here.

Is
Review №40

Cheap oil change but took them about 2 hours when I had an appointment already scheduled

Ro
Review №41

Worst ever...always a wait. Cant take 10 minutes to do something that takes only 5.

Th
Review №42

Have been here for almost three hours, and the car has not moved once.

Ja
Review №43

Last time i went for oil change I waited for 5 hours. One time previous to that they over charged me & waited 3 hours

Mi
Review №44

Waited in line for 25 minutes for a flat repair to be turned away.

Al
Review №45

Worse place to get a tire change!take for ever layzy workers poor service manager sucks

Wa
Review №46

Bought tires they couldnt put them on and put them in the back after an hour wait never seen anything like it so I will take them to a tire store to have them. Mounted

To
Review №47

Just go to Target instead.

Cr
Review №48

Terrible customer service, very rude!

Ma
Review №49

Helpful staff and quality service

Ja
Review №50

Its ok

WI
Review №51

Longer wait than expected.

Ty
Review №52

Not impressed

ch
Review №53

Busy, usually friendly

Ti
Review №54

Seriously the worst service EVERRR!!!!!!!!!!!!!!

Information
3 Photos
54 Comments
2.5 Rating
  • Address:3900 S Broadway, Minot, ND 58701, United States
  • Site:https://walmart.com/store/1636-minot-nd
  • Phone:+1 701-857-4038
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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