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Service Center at Gurley Leep Kia
4028 Grape Rd, Mishawaka, IN 46545, United States
Comments
Tr
Review №1

So far a 1 star have tried twice to schedule recall. Have been blown off. I guess my next new car wont be from there for sure.

Be
Review №2

I recently purchased a car from Gurley Leep and it had a chipped windshield. They told me they would fill the chip free of charge since I was purchasing it from them. I dropped off my car to have it chipped and roof rails put on and they auto glass repair that came out ended up cracking the windshield even more. Shelly was phenomenal in getting my windshield replac for free and in a timely fashion. She is awesome. Work with Shelly!

Jo
Review №3

Friendly, real service... much appreciated.

Do
Review №4

Fast and friendly service when youre purchasing a car there

Ca
Review №5

First time getting a vehicle off the lot! My experience couldnt have gone any better!Anthony Schofield was great answered any and all questions we had.Stayed late the day before Christmas Eve to get us squared away!They offered us 3 month 3,000 mile warranty and even the first oil change on them!Couldnt be happier!Thank you Gurley Leep Kia team!

Ju
Review №6

They always try to work with my schedule to get my cars in.

Ma
Review №7

I am highly disappointed that was lied to and that the service team was not honest with me! I bought a 2016 Ford Explorer from Gurley Leep Kia on Friday and Saturday I called to have the brakes looked at because they were squeaking and releasing lots of brake dust. They were able to get me in on Monday and I receive a phone call letting me know the brakes were in excellent condition and that no repairs were needed, when I asked about using a different brake pad that would release less dust and make less noise I was told all of the pads for that vehicle were that way and that changing them would not solve the issue. I was told I had the best type of pad possible and that’s just the way it was going to be (mind you they were the ones that changed the brakes before I bought the vehicle). Again and again I advised that I would not mind paying for a better pad but they practically refused saying it would only make more noise if I went to a ceramic pad (instead of the semi-ceramic I already had). Reluctantly I picked up my vehicle and left, I ended up calling Midas a few weeks later because I just could not take the noise and they told me the pads used were the cheapest and worse quality that could be used and that the back brakes were pretty much all gone!! I ended up replacing the brake pads and rotors since clearly I couldn’t trust them and spent $1,200 total for both axels and now my vehicle drives and sounds like it should!!! I would NEVER EVER recommend anyone to these people!!

ma
Review №8

Great job, thanks Rob.

Ki
Review №9

Great people there.

Eb
Review №10

I appreciate my salesman Jacob. I appreciate Ash and Rob for in the service department for helping me after I had an issue with my brakes and a rattling noise. It was explained to me that Gurley Leep Nissan had done the inspection on my car and at that time my car passed the brake inspection. Gurley Leep Kia thank you.

Co
Review №11

Very attentive to your needs

Ma
Review №12

Awesome five star

Di
Review №13

Good

Information
13 Comments
3 Rating
  • Address:4028 Grape Rd, Mishawaka, IN 46545, United States
  • Site:https://gurleyleepkia.com/service/
  • Phone:+1 574-807-6892
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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