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DSR Leasing
28321 Marguerite Pkwy #210, Mission Viejo, CA 92692, United States
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DSR Leasing
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Ti
Review №1

I just got my car through DSR leasing, and all I can say is that they are fantastic. Even though I had some hiccups in the process, their team did everything they could to make sure I was satisfied. Thank you, Chris C., Bre, and Breanne, for the excellent customer service!

Cl
Review №2

Please stay away from this leasing company. They are horrible with communication. They do not keep you updated on the process of your vehicle weather it is building or not. I asked for a refund since the vehicle that I put down a deposit for is not in production at the moment, I was told wait 5-7 business days for the transaction to post back into my account. So far it’s going on 11 days and I still have not received my refund nor heard back from Mr. Montague regarding this matter. Save yourself the headache and take your business elsewhere!

Do
Review №3

Top notch. The say what theyll do and the actually do it. Great price and found the car I wanted when local dealers had none. Cant go wrong.

k
Review №4

By: Kevin LaneAnthony and Michael got me the truck that I wanted these guys are awesome! customer service and communication is second to none if you are looking for great customer service towards getting your dream vehicle you gotta contact these guys at DSR.Kevin Lane

Le
Review №5

BEST car buying experience Ive ever had! Super nice guys! Quick and easy!

Ho
Review №6

I leased a car from all the way across the country with DSR leasing. I found a great deal on my new 2020 Tucson Hyundai. They took care of all the paperwork for me so I was able to just go to my dealer and take my new car within a matter of minutes. The owner (Anthony) is a very reasonable man. I am loving my new car experience!

Ty
Review №7

Easiest car buying experience Ive ever had! Jill made it a very helpful and easy process

le
Review №8

Very very very bad communicationTexting all the time ? Dealing with a 130k car is not a texting situation ots a pickup the phone or return a phone call or email type of situation. Luckily I got my $595 back after I was told I wasnt being chargedSeems like going directly thru my bank is a better optionBeware

Au
Review №9

For two long weeks, Gianni and his team have proved that they are the boss in this business. Their determination and respected negotiation skills proved to be the key in securing my new sedan. They have my full trust and recommendation in finding a car that is perfect and meets your ideal needs. I have not doubt I will be back, I highly recommend having DSR Leasing on your side when you get your own car. Much respect and love for Gianni and his team and getting me my new 2020 Hyundai Sonata SEL! Trust them, they got your back.

Ca
Review №10

Stay away from this company unless youre looking for a headache!! Their communication is the WORST. They left me without a vehicle for over a month. Now, I cannot drive the vehicle because the tag cant be registered. Come to find out, they never completed the title work for the car in over 45 days! And once again...... you guessed it- crickets from this poor excuse for a company.Save yourself the hassle and go through a more reputable broker.

Zi
Review №11

I told them dont bother me any more, but they keep calling me which is very annoying.

Da
Review №12

Factory orders take a long time.

Ph
Review №13

Horrible experience. Go somewhere else.

JD
Review №14

Anthony was very helpful and made the process of leasing a car as easy as possible. This is my first time going through DSR but definitely not my last, I will be a returning customer!! Thanks again Anthony

Am
Review №15

I leased BMW 540i 2019 from, DSR in June 2019 Overall it was a great experience, I just have to make 2-3 phone calls and BMW was at my place, no hard negotiations. Very transparent deal. No suprises, They also guide how you can get additional miles at 15 cents/mile rather than 25 cents/mile and so on. I worked with Anthony and he was straight forward great guy to work with.

Ja
Review №16

DSR Leasing, especially Johnathan, is the real deal! Ive purchased and leased cars many times before and I am very confident in my negotiating skills at the dealerships. However, when I was having a hard time locating the exact color and the trim level that I was looking for, I was referred to Jonathan by one of my friends. I am so glad that I found Jonathan! He got me the car in my exact spec at a price that I could only dream of. And the best part was that the whole process was so easy! He even delivered my new car to my house! Top notch service from a top notch guy. I will be using DSR Leasing for all of my future car purchases.

Fe
Review №17

I would not be driving my car today if it wasnt for the help of Dave from DSR Leasing. Ive never used a leasing service like this before and it was so much better than going to the dealership. Dave guided me through the vehicle selection process; we test drove my favorite vehicles and he then got me a great deal and helped me with all the paperwork. Dealerships can be so intimidating but this is not the case at DSR.Thank you so much for your help Dave! Will definitely hit you up for my next vehicle. :)

Jo
Review №18

Jonathan Shin put me in a new Audi Q5 for the same price as my old Audi Q5, but he got the fees waived, the mileage increased, and the lease term shortened, all because he knows the information necessary to negotiate the best deal. Dont try to negotiate your own car lease -- go with professionals and get a better deal for less money, even accounting for what you pay them. Try it and see -- DSR Leasing is the best.

JO
Review №19

Wanted to lease a Lexus GS 350 F Sport before the year ended, but dealerships were not giving me the deals I saw advertised on the Lexus websites. I contacted DSR and worked with Ben Kim. I bought the platinum package since I tend to go over mileage and wanted the additional warranty. He then helped me get the GS at a price better than any Lexus dealership. I picked my new car up at Newport Beach Lexus and was in and out in less than 30 minutes.If you need a car contact this company! They made everything so simple, transparent, and easy.

Co
Review №20

Great group of people and awesome company! These guys are salt of the earth type of folks. Not many dealers are willing to help their competition, but when I asked them for help, they treated me as if I was one of their normal customers. I highly recommend them for your lease or purchase needs!

Di
Review №21

Worked with Jonathan and it was the easiest transaction ever! Paid a $195 retainer and he found me my car at an amazing price. An amazing company with an amazing staff! Two thumbs up!

Ga
Review №22

I would discourage anyone considering DSR for their vehicle lease. I worked with Chris C. and had a terrible experience. The initial quote was wrong. Then there was a vehicle that was secured that wasnt secured at all. Then we found another vehicle with less options but somehow that payment was higher. Then the payment went up even more after I didnt qualify for the bank I was quoted for when I was under the impression you had already secured that rate. I was also supposed to be contacted by a notary for my lease signing. I waited days and never heard anything. The paperwork was days late as well. I let them know I needed a vehicle ASAP (since I sold my other vehicle when I thought the first was secured) and the timeline kept getting pushed back. I never got a response to questions in a timely manner. Also I had to constantly ask for updates and I was never kept in the loop. At the end of it all I asked for my deposit back and negotiated a lease myself at a local dealer. But Chris and DSR still charged me $600 for their service fee even though I received terrible service and never got a vehicle with them.

Z
Review №23

DO NOT DO BUSINESS WITH DSR LEASING! Do your own research based on the vehicle(s) that are of interest to you and pursue the dealership yourself. Another option would be to find another broker that has a strong focus on customer service. DSR will only assist in locating vehicles but they will not save you any more money than if you had gone to the dealer yourself. Actually, you will spend more money by working with them, DOC fees are an extra $1k bucks on top of your down payment. If the vehicle is out of state then you will also be responsible for paying the shipping costs. When I chose to work with DSR, I wasnt fully informed properly on their process. However, it had all became clear to me when I was given an ultimatum which included: Either pay their retainer in full ($495 - remaining amount after the $195 initiation fee) or goodbye. I chose the second scenario, I rather work with a company that puts their customers first. I would not recommend working with Doug Fascenelli.

Je
Review №24

I called Chris Montague and within 10 minutes he said he would call me that afternoon with a quote on the best deal he could find. Sure enough called that afternoon, we chatted it over, no pressure. The next day I called him back and pulled the trigger on a new lease. He sent me an email with a couple things to fill out and then had a notary shop on my doorstep two days later. The car was being unloaded in my driveway middle of next week. A beauty and a killer deal too! Give Chris a call, he’s got you covered.

Co
Review №25

Joe was awesome! Definitely recommend seeing him first! 👍🏼

ku
Review №26

I contacted DSR leasing to help in my search for a new car.Anthony Lopez answered my call and the entire experience was really pleasant and professional.He seemed to have a sound knowledge of the car segment I was looking into and had a very thorough knowledge of the various models and trims out there.The car in my case a BMW 550i was located within a weeks time and I got a really good price for the lease as well.The papers and cars were shipped to me in Houston without any hassle.Definitely better than getting pushed around by salesmen at car dealerships.This deal was a real steal!I would definitely recommend DSR leasing for folks looking to lease new carsKunalHouston

Ev
Review №27

This was the first time looking to lease a car, Ive always bought used cars and just paid cash so it was all pretty new to me. I was referred to Jonathan through a friend, needless to say Jonathan was super patient with me and completely spelled out the process to me and set my expectations well. I left completely happy and would definitely recommend his services to anyone looking to lease.Couldnt be happier, definitely an A+ experience for me!

Jo
Review №28

Reached out to Ben at DSR Leasing for an Audi Q5 or Acura MDX. I really wanted the Audi, but I thought I wouldn’t be able to afford it. Ben was able to get me an amazing price and I am now driving in my fully loaded Ibis White Audi Q5 fully loaded!!! Merry Christmas to me!!! Thank you, DSR!!!

ab
Review №29

I leased a Toyota RAV 4 (3) weeks ago from ( Chris Montague)The down payment agreed to it, per contract was $1,500.00, however the dealer, Toyota of LA charged my credit card $2,500.00. Still waiting for them to credit back the money $1,000.00.that they claimed they over charged as an honest mistake!!! Well, then why they have not returned my money yet??Also the car was supposed to have GPS and it does not have a GPS, instead of a actual GPS you can connect your phone to the screen and you have a GPS that uses your data, so if you forgot your phone or if there is no connection you are out of luck.

Es
Review №30

Loved working with DSR and Jonathan! He was very helpful and I got an awesome deal on my new Toyota Prius! He was much more knowledgeable and more friendly than the sales guys at the dealership. Awesome company! Thanks fellow yelpers!

ar
Review №31

After paying a $195 retainer, I had the pleasure of working with Jonathan and Eddie. I really didnt understand leasing, and terms like money factor, residuals, rebates, and incentives, meant nothing to me, nor did I have the time to learn (I never knew how complicated leasing was and how much dealerships were able to make money off of me). Jonathan and Eddie did their best to simplify things and make the process easy. I never had to step foot into a dealership, and they personally delivered my Hyundai Sonata to my home. They walked me through the car and connected my garage and Bluetooth. They were friendly and professional. I would never go into a dealership again without them backing me up. I highly recommend them!

Ri
Review №32

We knew we wanted a Chevy BoltEV, and I dreaded listening to all the yammer from any more car salesmen (yes, theyre all men, just about.) So I called DSR and you know what? I got the car at a great price per month; its just the car I want; and they delivered it to my door for a couple hundred bucks (from Southern California to SF). So this is the way to go. Trust me. Seriously, this is a five star operation. At the very least, call DSR up before you lease a car; and I hope it will be an electric car, so we can stop gassing our planet to death.

Ra
Review №33

We experienced awesome and dedicated customer service from Gianni Giampolo at Dsr Leasing. He was always there when we needed him and quick to follow up. I recommend Gianni for all of your car buying and car leasing needs. Great price great service and great people to deal with.

Ni
Review №34

The worst - Id give negative stars if that were an option. They advertise themselves as experts in car leasing but gave misleading information and then wanted to charge me more for their lack of expertise. Get everything in writing. I lost $600 fee and never got a car-even though they said second part of fee was to be paid when car delivered. They wouldnt refund because I depended on what they said in phone conversations with them. Get everything in writing before you pay them their initial deposit and dont pay the final part of fee till you get your car!

Ka
Review №35

Anthony the owner is a professional in the industry, smart, Articulate Successful young man! Was a extremely Pleasurable Experience Doin Business! Highly Recommend his Leasing Company, Doug Fascenelli is Top Sales with Amazzing Lease Prices!

In
Review №36

Updated review 10/2021: Had the fortune to be working with Anthony for over 10 years now and he still exceeds expectations. 48 hour delivery on most vehicles. Anthony and Doug have been a pleasure to work with.Anthony congratulations for making the experience Dealership Free and VIP. DSR caters to high profile/selective clients; vehicle is delivered in 48 hours. Haggle free eliminating being at dealer for 3+ hours. DSR team--Eric--are professional and outperform any dealership our network has used in the past. His team is growing---and at the last check they consist of Ryan, Doug, Greg, and Chris.Someone asked if we were hand fed lies and then paperwork was incongruent with verbal promises, No! DSR is honest and paperwork matched the words. Fees were as stated on contract (this was signed in our home at time of delivery). Yes he offers electric cars for lease (not Tesla though). Check on the DSR website to find your next lease.DSR gives personalized service. Many high profile VIPs regard DSR as family and stay with DSR. You also can customize your car to your liking and DSR will order it to your specifications and deliver. Anthony (CEO/owner) is personable/down to earth---despite his success. Hello to Margie and thanks to Kaiser. May you and your family continue to be blessed. DSR is rated as the #1 Car Experts in Orange County.

An
Review №37

Worst experience ever! My Fiancé and I were planning on buying a Porsche from this company. Didn’t read the reviews before working with a salesman by the name of Anthony. He totally lied and lurd us into believing that a$595.00 brokers fee was the down payment to the car. After he charged our card for the $595.00 fee he told us we owed $1,200 more before the vehicle could be delivered to the house. My fiancé and him got into an argument bc Anthony did not tell him about the $595.00 brokers fee he kept saying. “I’ll take care of you” But was malicious behind the whole intent. Stealing money. We told him to stop the transaction that we needed to speak with a supervisor which he refused to do! Didn’t run the application. Let Me repeat didn’t run the application. And refused to move forward with the app without refunding our money. I have to file a police report to get my money back. Since that’s what the credit card company wants me to do. johnathan the owner contacted me once through yelp after I posted a review stating that he would try to help me . It’s going into two weeks now and I haven’t heard from him. Every time I call him he’s either out of the office delivering a car or is busy and that he’ll get back to me. He says they record all of their phone calls and that he would pull the phone call still no signs of him!! I am beyond mad! This is not how you treat people! I am doing everything reporting to BBB filing police report and posting reviews so this doesn’t happen to others!

Eu
Review №38

As a medical student I don’t have time to go to a dealership. I called DSR Leasing and spoke with Melissa. She gave me pricing that beat every dealer I went to. I paid a $195 retainer and received quotes. I then paid an additional $800 for warranty that the dealership tried to sell to me for $3000. There was no upsell with DSR on the car or the warranty. They’ve earned my trust and business.

Yo
Review №39

Kelly promised but couldnt deliver . after few days shopped by my self and found much better deal then offered . when contact for reimbursement was ignored . stay away and save your money !!!

JO
Review №40

Big scam. They only need the $195

Aq
Review №41

I wish i could post 0 starsVery rude people they did not even finish a call as courtesy ...just bluntly hung up

va
Review №42

I had a very bad experience dealing with DSR leasing, No Customer friendly staff, i never recommend this to my friends

Information
21 Photos
42 Comments
3.8 Rating
  • Address:28321 Marguerite Pkwy #210, Mission Viejo, CA 92692, United States
  • Site:https://dsrleasing.com/
  • Phone:+1 949-485-3002
Categories
  • Auto broker
  • Car leasing service
Working hours
  • Monday:9AM–2PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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