Great cars, great prices! Excellent service! I love my Koby family

The entire team at Koby Subaru is friendly, well versed on their products and straight forward. Fred was awesome to work with as was and we feel like we know the whole staff! Finance was very quick and easy to follow and complete.It’s our second Subaru but won’t be out last from Fred and the Koby Subaru team!

Cameron was amazing to work with and so helpful! Whenever you walk in or schedule and appointment, make sure to ask for him!

Cameron Cole gave us a great tour of the Outback. He was friendly, knowledgeable, helpful, and listened to our questions in order to better understand our needs. I wish more car salespeople had skills like his!

Very helpful staff! They listened to what I wanted and delivered the car I was looking for. The finance guy was also very thorough in explaining all my options and answered any questions I had! I recommend 110%!

My car buying experience at Koby Subaru was the best I’ve ever had. I had done my research and I knew what I wanted and how much I wanted to pay for it. With Skylar’s help, I was able to drive away in my new Forester a very satisfied customer. I highly recommend this dealership and Skylar in particular to anyone looking for a quality vehicle at a reasonable price.

Had a great buying experience at Koby Subaru. Drove over from Pensacola and it was well worth it. The best part was that Derrick, Ashley and Chris delivered everything that was promised to me over the phone. That was rare, and it was truly the best car buying experience I’ve ever had. Thanks in particular to Derrick who really listened to me and my concerns and put together a great deal. Thanks again to all of y’all. Glenn

Our first time at Koby was a fantastic experience. Ask for Cameron Cole. We will definitely be back!

My experience was very enjoyable. I like that I wasnt badgered or pressured into buying a car. Mary helped us and she was awesome! Thank you mary

If you own a Subaru my suggestion is to always get it serviced at your Subaru dealership. I took my car to get serviced for an oil change. As a result, I needed a new transmission due to the service providers incompetence. Subaru was great at being the go between between myself and working with the company to provide me with a transmission at no cost to me. Thank you Vicki for your guidance and support throughout this experience! I will always go to Subaru to get my Forester serviced for anything. Go to a name that you can trust - Kolby Subaru!

Best car buying experience ever! Sales rep Sim Pettaway believes in his product and is proud to share Subaru with his clients! And I am now a new Subaru Outback owner!

Have been dealing with Koby Subaru for several years. Great Company, Great Sales Staff and Fantastic Service Department.

Koby Subaru has been so helpful with the purchase of our new 2020Subaru Outback. We love all the safety features of the vehicle. The staff went above and beyond to make sure everything was taken care of for us. I would not hesitate to recommend the dealership to my family members and friends. Everyone who sees the vehicle love it, especially the color.

The service was great. Hayley and her team do a fantastic job.

The folks at Koby Subaru are a rare find. Mary and Derrick made me feel welcome and provided me with superior service as I drove off the lot in my new Forrester Sport. Thank you for your hard work, dedication, friendliness and superior service everything was smooth and the quick.

I have used the service department several times over the last four years. I have been extremely impressed by the people who work there and the service I have received. My vehicles are both out of warranty, and they have been very fair about pricing and fix it right the first time. I tried a local mechanic and he could not fix the issue, but Koby got it and if I would have taken it to them first, I could have saved money.

I have purchased 4 vehicles from Koby including the 2020 Outback I just purchased. Derrick, Sales Mgr, Chris Forehand, Salesman and Natalie, Service Advisor are awesome! They are there for you with all issues big and small. Service is the same no matter what. Roger Koby has a great team that starts with him. He has been there for me as well and is always involved and knows what’s going on. Small Town Dealership atmosphere with excellent customer service. I am greeted by name every time I enter the dealership either through sales or service.The Outback speaks for itself. This makes my 9th Subaru purchase. I have owned other models as well. You can’t go wrong with any Subaru but I LOVE LOVE my Outbacks. This is my 5th one. Will never buy anything else. I feel like I am in a safe cocoon when driving my new 2020. Thank you Subaru for making me feel safe every time I back out of my driveway.

Best car dealership on the Gulf Coast guaranteed. It is like the Time Square of car dealerships. Breathtaking, If I could give 6 stars I would. Honestly, I have a new outlook on life after my visit to Koby Subaru.

The salesman was friendly and did everything we asked of him but overall I rate a 3. We were waiting for some bodywork to be done so the first time we drove it they warned us it hadnt been detailed yet. It was dirty with stained seats and crumbs everywhere. A week later we get a call saying the car is back from the shop and we can come buy it. We opened the doors and sadly none of the interior had been detailed (not even vacuumed). There were still bad stains on the seats and crumbs and even leaves in the seat cracks. Some of the previous owners belongings were even found. I was highly disappointed in the dealer fees associated with my purchase being that the vehicle wasnt even cleaned. It makes me wonder if they even did the mechanical inspections they said they did.....

Always a pleasant experience when its time to service my car.

That week, I purchased a new Crosstrek from Koby Subaru in Mobile. I could not be more pleased with the experience.

Not impressed with my experience at this car dealership. I was offered a 8% interest rate on a $26,000 vehicle. My immediate reaction was laughter because I thought they were joking. They werent. I quickly shot that down because I know my credit and history. Of course they came back right away with 4%. Acceptable. I understand the games they have to play but it already left me feeling like they were trying to be sneaky. After expecting the vehicle I noticed the bumper was damaged (from an accident I found on Carfax, not that they mentioned it). After finding this and a few more minor problems I asked what they could do on the price. They explained to me that it was set and they were not willing to budge. (Vehicle currently still on the lot with a $1,000 off from 3 weeks ago when I looked at it). Im fine with that. Not an expert on car shopping but I did enough research to know what to ask, expect and look for. Overall, I would not recommend this place as your first and only stop. Shop around. I ended up with a 2016 Jeep Grand Cherokee for a bit more than what I was offered here and I am so happy!

We recently purchased a car from Koby Imports and the experience was GREAT! The initial communication (Joshua) via phone/text and the salesman (Ronny Smith) were superb! Nothing was pressured or uncomfortable. We drove over two hours for this purchase and would do so again! It is service like we received that makes repeat customers and that is something we will not forget! Thank you for making our purchase a breeze!

Excellent Customer Service! Thank You Ken for your Friendly and Fast Service! Everything went smooth and quick. The site offered accurate pictures which made it easy for us to come in and purchase. We got a Great Car for a Great Price!Highly Recommend! Thank You again Ken!

Friendly, attentive and expertly knowledgeable staff. Highly recommended with confidence.

Overall, great experience. We live between Mobile and Pensacola, and this was by-far the better of the two. Have never test-driven so many cars at one dealership, but Chris Forehand helped us narrow it down to a wonderful LTD. Outback w/ Eyesight (which has proven useful in stop-and-go traffic, as well as on the interstate). We will certainly be returning to Koby for our next car.

Service department does not use factory parts. Had my water pump replaced, it failed, went to a trusted mechanic and he gave me the part and showed me that it was not a factory part. I would recommend going elsewhere for service instead of a company that cuts costs by using cheap parts.

They always take great care of us!

Friendly helpful staff, great lounge while my car was serviced

My husband and I were searching for med size VECHILE used 2010-2013 low miles fair price trade in my 2004 Ford explorer. We were so bless to find a car we liked . We were met by Ronny Smith Jr. Salesmen . Who was very eager to help us provided us a test drive answered all our question . We did not buy that day shopped around . Decided to go back get the 2012 Toyota Venza xl el . Loaded and low miles color is pearl white . Beautiful. So if you want to be treated right not hustled get a great car great price please see him. The have a lot of used car and new ones . Cant beat there deals . Our VECHILE loaded was $12,400 My trade was $2,000 so for $10,400 plus tax and fees . I got a beatiful car I am so blessed. Thank You so much Ronny Smith Jr

Had to have Takata AIRBAG replaced. Service dept got us in & out in a timely manner. Waiting area is really nice. Comfortable leather chairs, free WiFi, cable tv, keurig coffee, snacks, drinks. Staff friendly & informative. Overall good experience w/ the dealership!

Currently purchased our 4th Subaru from Koby. A great car, Subaru, definitely deserves a great dealership. Always a positive experience. Obviously being a loyal customer, we feel we have consistently been treated with respect and fairly no matter whether it was purchasing a Subaru or bringing one in for service. Kobys motto is, Its all about you! Denton Stanley, Danny Charpie, and Natalie Brown exemplify those words by putting them into action. The atmosphere of the dealership is one of friendliness and efficiency. Everyone who works there comes across as wanting to be there, like welcoming you into their home. Happy employees, who professionally, to the best of their ability, do their job, ultimately produce happy, satisfied, returning customers.

If I could give negative stars I would. This is by far the most unprofessional dealership I have ever tried to deal with. They make promises and then fail on the follow thru. Ridiculous amount of time was wasted. I have purchased many vehicles and never encountered such incompetencies as I have with the people who work here. Extremely rude and unknowledgeable. Terrible customer service. I am turning them in to the better business bureau for shady practices and will be contacting my lawyer.

An okay visit. Nice people

This location has a new name. KOBY SUBARU

Remarkable staff! Highly recommend!

Pricey.

They are the best !

Great

Great customer service