Terrible customer service and company policies. Youve lost a life long customer. Ill never spend 1 cent in west marine again. Pitiful
Gentleman by the name of Wesley was extremely helpful and had great insite on product threw out the store got me the right ignition switch .
Nice people very knowledgeable little pricey but hey its a boat place.Bust out another thousand just kidding great place and well stocked very clean
Victoria, Manager in Mobile, Alabama went over & beyond the call of duty! We had an unfortunate experience, and was ready to drop our West Marine/BoatUS membership after many many years! She not only saved our membership, she solved the issue & followed up like a champ!
Very knowledgeable and helpful staff! Store was clean and had alot of merchandise. More here than all of the other west marines i have been to recently.
Very cute guy at the register tons of great stuff manly stuff I like that kind heres a blurry pic of my foot in the store
We just went.in for.a couple of things and then left .
Great customer service the only downside is there prices but they are convenient
Great people. They went the extra distance to find what I needed.
The people here are awesome. This location may be the best customer service i have seen in a while. I would highly recommend doing business with this West Marine.
All ways good all ways Extremely Helpful. They go out of the way for you.
Helpful, friendly
Love shopping here and seeing our Friend Anna.
Great place.
Knowledgeable and very friendly staff. I was greeted as soon as I walked in the door but did not feel bombarded. If I had a question, they had an answer or they would ask another employee that could help. I will definitely be back and I will let everyone I know, to shop here.
Their staff is so, so nice and friendly. They always take the time to answer questions and make you feel welcome.
I was asked if I need help as soon as I walked in. Great service.uh
Employees are extremely helpful and are always eager to help when you walk through front door.
Its West Marine. You know what youre going to get. It is consistent. Not the cheapest but huge selection and typically as what you need. Always clean and professional staff.
Always good friendly service. I like it best when they have sales....
Went in to get a few items that needed replacing on my 20ft cc. Employees were very helpful. Very pleased with service. However, not happy with the prices. Everything was 20% than other places and online. Im not surprised just about everyone i know has stppped shopping there. Its ridiculously expensive.
Sweet staff and they had just what I needed!
Nothing ever in stock. Overpriced
Great place great prices and great service
Very clean and gd customer service
Good inventory. Love their price match policy now.
Very courteous and helpful employees. Store was clean and organized.
Fast friendly very knowable about boats and stuff
Its nice to see that they hire and work with injured military....but....when they have personal underlying issues that effects their job and customer relationships and management is made aware of and no action is taken....Upper management may need to step in to review mental stability for such employees!
Excellent service excellent products.
They have a good selection with good help but are very pricey
Extremely overpriced
Friendly staff cant wait to help you!
Ridiculously high prices and the price mark ups is off the charts. They sell for $94.99 for a stainless steel cabinet latch that I found on eBay for $12.10 each. Its no wonder that they hardly have any customers in the store each time that Ive been in there.
A little pricey but they usually have what you want and great help thanks
Some associates are extremely curtious.
Prices are usually a bit higher but the staff is helpful.
Great place, always friendly staff.
Great for quick parts.... but always more expensive.
They were very helpful with all questions, and helped me figure out what kind of paint to use.
Great selection, but not cheap!
Good stock .Friendly staff.
We all know they are kinda more expensive but when you dont have time for Amazon or Ebay and Academy many times dont carry it, they usually have it. THEY PRICE MATCH AMAZON
Good selections
Great people good service.
Always twice as expensive
Didnt know they sold clothes here!! Awesome!!
Always fun to shop here!
Poor customer service, we had a question about getting some reels spooled on the penn rod and reel combo we came in to purchase! We left, went across the street to Academy and spent our $600.
Great customer service.
One of my favorite West Marines.
They have everything needed for small boat repairs, electronics, etc. They are convenient but they are expensive.
Knowledgable help
Plenty of choices here for your boat and outer wear.
High prices, but if you need something in a pinch, they usually have it, if you can wait- order online.
They are not open till 8:00PM. I drove there to find out they were only open from 9-6 M-F
They have everything marine!
Great finds
They price match now.
Boat supplies
Nice place
Not a lot of selection and the service was so, so.
Got deals for Christmas.
Yes go
Awesome, Awesome!!!