Great Service Department. Son in law had used my Stihl chainsaw and said it didnt run properly. I assumed he knew about chainsaws. Fortunately the Wilson Dismukes Service department checked it first thing when I brought it in for repairs. Lee Jones started it up and checked the chain brake which my son in law apparently had activated and kept the chainsaw from working properly. I received fast and professional service and wasnt charged anything. I should have checked the chain brake before I took it in for servicing.
This is the place to buy all of your lawn care equipment. The best staff by far. Im just disappointed that I had to pay for a manufacturer defect when I brought my HRR push mower in when it wouldnt roll backwards at less than 2 years old. Honda warranty should have covered it.
The parts desk is always helpful and willing to do the search for the old parts I needed. Every time i have came to the parts department for assistance they have been very helpful.
Hometown service. High quality products. Can’t go wrong here.
Very friendly greeted me as I came in the door help me find what I was looking for made sure understood everything about it very good experience definitely recommend this place
The team called when my long awaited Stihl chainsaw became available and made it easy to pay in advance so all I had to do was drop in and pick it up. Great customer service!
Whenever I stop in I always receive outstanding customer service. The sales team and service department are very knowledgeable about the parts and equipment. Lee is always ready to help and very prompt when getting equipment back on time.
This place the Best Service hands down!Not to mention the equipment is top as well!Thank you Wilson Dismukes for EVERYTHING you do for this humble grounds keeper. 🌲Trey
Great group of people to work with. Very knowledgeable with everything they sale. There service department is pleasant to work with. The parts counter people are something else. Its so nice to have a place that can service everything they sale and have parts for everything you own. Thank you!
The friendliest place for mower parts and sells.Great counter help.The Employees knew their parts well. Recommend this place first. Great prices as well.
This place is great, they always honored their warranties. If you need parts they have a very knowledgeable staff, but I always ask for Michael shes the best!
Great sales and service dept. team. They sell great products and you cant beat the service.
Purchased a weed eater, edger, and blower this past week. Staff was friendly and helpful. They will get my business going forward.
They take good care of me with purchases, repairs, and maintenance.
Big selection to choose from. Great service.
Purchased a Stihl chainsaw, great product and outstanding staff. The service department has been outstanding, most recently Hank helped me through a minor issue with my saw, he was courteous and knowledgeable, corrected the problem and I was on my way real quick.It was without any hesitation that I returned and purchased another saw.
I was in Mobile for a few days and decided to work in the yard. I had purchased a weed eater in North Alabama (as that is my primary residence) and attempted to weed eat for the first time! I was doing pretty well until I had the bright idea to “let more string out” and I dismantled the attachments . After 1 1/2 hours of trying to read directions and watch YouTube videos, I came to the conclusion that I had NO IDEA WHAT I WAS DOING!I picked up the phone and googled “lawnmower repair shops”. Luckily, I found Wilson Dismukes. The nice young man on the phone told me to bring my weed eater to him and he would see if he could help me. I loaded up the weed eater, direction manuals, and other paraphernalia and took off to his store. I was greeted by the owner and the young man I had spoken with earlier. I am sure they were busy but they patiently showed me how to properly replace string on my weed eater. He even showed me how to attach the guard! I offered to pay them for their time but they declined. I am very appreciative of their efforts and will be back to make a purchase when I need lawn equipment. I have already been show how much customer service means to them.
Had thepleasure of meeting the owner. Wasnt impressed with him at all. He practically looked right thru me when I asked for help. Lee in repairs and Gaines in parts were awesome. Incredibly friendly and helpful. Gave me their complete attention. I recommend Lee or Gaines. Not so much old man Dismukes
Unbelievable customer service! They stand behind their products 100%. You won’t find better quality products or service anywhere else in Mobile.Also, my Honda self-propelled lawnmower starts with one pull every time. I truly believe that Honda is the sports car brand when it comes to lawnmowers!
Wilson Dismukes in Mobile is the best. I took my Honda lawnmower to a Honda certified dealership in Daphne, Al. and they told me it would take 2 and a half weeks to service it. I went back the next day and picked up my mower because I cannot go 2.5 weeks without it. I took the mower to Wilson Dismukes in Mobile they serviced it in one day, one day! Not only that the service fee is $35 dollars less than the other place. Wilson Dismukes is an honest trustworthy business, I recommend them highly.
Part was in stock and the store was immaculate! Knowledgeable staff and prices that are only slightly higher than those online. Totally worth it for a face-to-face transaction.
Great Service - Friendly staff - Lee is always there to help out in a big way. I can always count on Wilson Dismukes to be there to help. Parts knows their stuff and the employees are a pleasure to deal with.
Best Service Department hands down!!! The Service Guy (Lee) at the back counter really knows his stuff plus he is a pleasure to deal with. It was liking talking with an old friend all though I had just met him. I would definitely recommend this company for anything yard maintenance related. I will be back, no doubt about it!J.E.
They got what you need good people .
Service & parts are outstanding! Lee in service goes the extra mile to make yourvisit as simple as can be....he takes care of many things right at the counter so you dont have any downtime! Highly recommend this store!
Great friendly staff and knowledgeable, wide choices of landscaping equipment and just about every part could use on landscaping equipment. service center is friendly and mechanics very knowledgeable, certified Honda and Stihl dealer, first choice for all your yard needs.
Very professional people they know exactly what they are doing
Love shopping there for lawn equipment
Treated me fairly on a honda push mower we purchased a year ago its still cuttin. Good folks to deal with here local. Thanks!
Great people to work with!!!
Lee Jones in the service department was friendly, knowledgeable and professional. He did a great job beirng my mower back up and running! Great service department, parts counter and sales team.
I went in there looking for a gas cap for my lawnmower and they had it when no place else had it
Very friendly people and they know what they are doing know stuff without a computer or phone
Didnt buy anything but very friendly and informative
I have bought Stihl saws and products in Mississippi, Alabama and Florida! I have owned a tree service for years,and have spent tens of thousands of dollars on Stihl products, the service at willsons dismukes is deplorable.The polesaw I bought for a lil less than $800.00 simply fell apart in my hands.I took it in (to wilsons)and was told it would be 7-10 days.I called over and over and finally after 3+weeks I call and was told they ordered the wrong parts!Lee at the service desk(who by the way was at least kind) said this type polsaw is new and they were having trouble w these saws and getting parts was tough.I ask Lee if I could swap for a saw without these problems and he said maybe so,I would have to speak to Kevin! I pick my saw up and use it less than 2 hours and it quits working again!So I call this morning and talked to Kevin(service mgr.)he sayes he can put me to the front of the service line.....I guess another week or two or three.....But here is the kicker! He tells me and I quote:Im not about to get involved in someones elses burden.....meaning I didnt buy this saw at his location. I called JBT IN Daphne spoke to the service.gr. Tony Tillman and he said bring it to him and he would get it fixed asap. I drove to another town (30 mi.) Tony took my saw,said they had NOT put in the new parts to fix it properly. Thank you Tony Tillman for hearing my frustration....my saw was fixed in less than 10 min.Goodbye Wilsons Dismukes.we are 100% done w you!
My family has done business with Wilson Dismukes for over twenty years and I always recommend them to my friends and family. The lady at the parts counter is the best and is extremely knowledgeable. I love my Honda and Stihl equipment!
Stopped in with my Bobcat in crisis mode. Thank god for the service manager - Lee. Not only did he stop what he was doing to help, he did it with a great attitude that made me feel like I wasnt burdening him at all. After about 2 minutes of him looking at my unit, he found the issue and had me back up and mowing in no time. If you want solid service with a side of friendly banter then Wilson D is the place - Thank you guys for everything.. Lee you are my hero!
I just dropped by to get my chainsaw tuned up, they were not super busy and the serviceman offered to service it right then if I had a few minutes, which I did. He not only got my saw running great, he taught me a few things about my saw. A really nice guy and a pleasure to work with. I highly recommend these folks
Great prices excellent service people always knowledgeable and courteous
I was greeted as soon as I walked in, the lady wasted no time sending my equipment to the back. In the back is where I was greeted at the register by Lee . Lee was very helpful what I thought was a serious issue was nothing more than a missing pin. I was in and out less than a hour. This place exceeded all my expectations for my first time there, I will be going back hopefully not to bring back but to udgrade. 7/13/2020Update 9/25/2020Service has done a complete 180 1starI’ve been to both locations GOVERNMENT ST & AIRPORT BLVD MOBILE,AL and I cannot get anyone to do the most simple service to my mower not to mention the mower is still under warranty and only 2 months old I will NOT BE COMING BACK you have lost my buisness I will NOT RECOMMEND GRAVELY OR WILSON DISMUKES TO ANY BUSINESS
I went in to buy a backpack blower because they had a sale on them. I had missed the sale by 2 days. They still made me a very agreeable deal on a blower. I will definitely be coming back here for future purchases.
I have had a Stihl blower for several years that I bought from a dealer in Tillmans Corner. I needed warranty work done and they had no idea how to fix the blower. Later I found out that Wilson Dismukes sold Stihl equipment and did warranty work. I took the blower in to Wison Dismukes on Airport Boulevard on Tuesday. They called me back on Friday and said it was repaired. They replaced the carburetor and it runs great. I would rate their service as A-1. Thanks to the manager Ricky Rice. Tom Sullivan
Love this store. Everyone is always courteous and helpful.
Wilson Dismukes, has the variety of outdoor power equipment that is second to none. In all of Mobile, AL, there isnt a friendlier or more knowledgeable staff than theirs. Theyre happy to help you find either the perfect outdoor power equipment or the parts youve been looking for. Best equipment, best sales and best service department. They have been serving the Mobile community for more than 70 years! They are Champs in my book!
Busy place with lots of stock and parts. Helpful, friendly staff.
Great service and help when I went in with some issue with equipment. Lee fixed the problem fast and was very knowledgeable of the equipment. Thanks
Great service.
Amazing people very professional
Knowledgeable parts counter folks. Friendly and very helpful. Show room is stocked with residential and commercial lawn and garden equipment.
Very knowledgeable parts lady. She can help you find anything.
Part of the staff is knowledable(lol the females know more than the males here so ask the ladies they know!) Ask every question you have before leaving my dad bought a part that wasnt threaded and even though they had self tapping screws they dont look like they are she literally had to turn the screw upside down and show us the v design! All is well now and lawn mower runs like a dream great products friendly staff.
Great place to buy a mower chainsaw any kind of yard equipment. They service what they sell
Good selection of all types of equipment good mechanic with lots of knowledge and a friendly sales staff
Had a good stock of trimmer line. Reasonably priced
Great people make you feel like family ❤️
Had my Honda lawnmower serviced they did a great job.
I have purchased a Honda mower and a variety of Stihl equipment from them and they are always pleasant to deal with.
Always great service.
Very helpful .got great advice on products
Great group of people and awesome costumer service... I definitely will be back!!!
Best service department around - Fast and Friendly!!!
Good inventory to choose from and very helpful and friendly service.
Very nice people there and will help u anyway they can
Thanks for taking Great Care of your customers#brotherhood #Lawnlife
Excellent and friendly service. I repeat! Excellent and friendly service!
Awesome store .. Care about your needs or repair
Toro products, Yeah! Brando offered excellent service.
Nice people but they dont carry cub cadet any more
A1 Service
Nice friendly service will shop there again
Very nice and helpful workers. Great customer service
Been a customer here for at least 20 years. Only store that prides on making sure you get the right part and not your money, even when you dont know what you need.
Nice people GREAT products.
Large selection and good customer service
Friendly clean parking lot small dangou4s
Wilson Dismukes.the place for landscaping PROFESSIONALS!
Very helpful people, We go often.
If you need a part....call these guys first. Save your time!
Usually have a great selection of parts in stock
Sales person was rude. Didnt act like he was interested in helping me
Top quality equipment and service
Wilson Dismukes has always come through for me. They sell me the best equipment and help me with service when I have a problem. Not the cheapest place in town, but you pay for what you get. Their stuff helps me get the job done!
Looks out for their customers, very trust worthy hard workers. #brotherhood
Great mower store, sales an repair.
Great staff
They are good here..
Very helpful and had parts available
Great Team #Brotherhood
Dont even think about shopping here.The service manager is a thug.
Great customer service!
Theses guys are great!
Large selection of equipment, for professional and residential needs.
Always friendly and helpful.
Good service great warranty
Didnt have petty parts but well knowledged
Shop with these folks, theyve probably got it in stock.
These people are terrible. They only repair equipment you bought from them. Because of that I will never buy anything from them and will strongly recommend the same to everyone.
Great customers service
Great service, great equipment