On September 1, 2021 driving from Memphis, TN my brother and I were servicing our medical surgery centers in Daphne and Fairhope. This is the only place where we use a pallet jack to lift a 2,000 pounds ophthalmic laser and our jack broke. It was 8:30 am and we had to be out of a surgery center by 11:00 am to get to our next client by 1 pm.After 15 unsuccessful phone calls Off the internet I found PCI. AMY listened to what I needed and personally took charge of my situation. In 10 minutes she had a new pallet jack on the way (delivered by her husband in their personal vehicle) that arrived at 10:00 am.We were able to finish that client and move to the next location which was one of our biggest revenue generators.All I can say is - WOW! This kind of customer service just doesn’t happen anymore. I know this was an emergency and we may never need them again - but we will never - EVER forget this kindness and EXCEPTIONAL CUSTOMER SERVICE !!!! AMY - what a pleasure. You have no idea the burden you lifted today.5 STARS DOESN’T EVEN BEGIN TO RATE THEM.THANK YOU PCI!!!!!

We had a big warehouse fan installed in our warehouse. The work, service, and care given to us was bar none, the best ever. The products they offer and service they give is amazing. The fan is mind blowing efficient and powerful. Will definitely use them again for all of our needs.

The customer service was stellar! I got everything I needed and at a great price! I highly recommend this company to everyone! They definitely will always have my business.

Amazing customer service. Very knowledgeable staff and the repairs are speedy. Definitely using this company again.

Quality people doing quality work! Five stars all day!

Everything you could possibly need when setting up your workspace and warehouse All in one stop. Customer service is excellent!

The staff is super knowledgeable and friendly.

Best in the business!! Would definitely recommend!

Port City Industrial has the most friendly staff!