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Boxdrop Mattress Mobile
3958 A Government Blvd, Mobile, AL 36693, United States
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Boxdrop Mattress Mobile
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Mc
Review №1

Wonderful customer service they are very family oriented people and our experience was nothing short of delightful. Great prices and quality as well I would definitely shop with them again. They make the process easy and convenient.

Jo
Review №2

This company spends more time “checking cameras” and Facebook pages than they do actually making sure they are providing great customer service to all individuals! Don’t worry, I won’t EVER visit this small business again as long as it is ran by arrogant entitled owners!!! And you will continue to stay small with that type of attitude! Fight the whole world! I’m sure that’s going to bring you lots of business!!!

Br
Review №3

Josh was very helpful! And gotA great deal on a mattress!Highly recommend.

Ha
Review №4

Great Mom and Papa store! Nice, friendly people and give great deals! Come check out their beds! They have beautiful beds at a great deal.

Am
Review №5

Josh at Box Drop was quick to respond, easy appointment scheduling, and has great mattresses. Highly recommend!

In
Review №6

I drove all the way from Semmes for an appointment, got there 15 minutes early and waited until 15 minutes after, no one ever showed up. I tried calling, texting, and Facebook messenger and got no response, even stayed and ate lunch at subway next door for another 30 minutes just in case someone answered me back, nothing. Don’t waste your time

Jo
Review №7

Super sweet and helpful! They took care of everything I needed and answered all of my questions, definitely recommend! 😊

Dy
Review №8

Best customer service I’ve ever received while shopping for a bed. Not once was I pressured or felt uncomfortable about making my purchase. All of the mattresses are fairly priced, honestly felt as if I were stealing them compared to shopping at other big name mattress stores. Thanks again Krys and Josh! I’ll be sending everyone I know!

Sa
Review №9

Awesome people, I recommend to everyone. True definition of above and beyond. Very positive customer interaction. If there’s a wheel there is a way (literally). Josh and Chrissy are wonderful people communication and service is great. If you want a mattress these are you people. They are friendly and very human being like and again customer service is immaculant.

Me
Review №10

This is the second mattress set that we have bought. Great people and great service..

St
Review №11

If you want the absolute best mattress, you must really lay on beds to determine which bed you body likes. When I went to BoxDrop Mobile, Krystinee was very helpful and understanding of my needs.My wife and I just had our first child and our bed was really needing to be replaced. My wife loves a harder bed and I like a less firm bed. We laid on the mattresses and found the perfect fit for both of us. Best sleep we’ve had in years. 30 nights so far and very satisfied.Customer service: 6 out of 5 stars they made us feel like family.Price: Great products for great prices we couldn’t find a better price for a bed.Mattress: sleep2win copper cooling mattress with adjustable base. It even makes me stop snoring.....wife approved.I highly recommend going to visit this store. A very welcoming mom and pop feel!**Live local.....shop local!**

Do
Review №12

Very nice, helpful staff. Quality products. However, they did tell me Id get it with in a week. They just didnt mention itd be a week three weeks later than they originally told me.

Er
Review №13

An easy no pressure trying and buying experience. Perfect amount of options to try, not too many not too few. Very genuine and friendly couple. We are thoroughly enjoying our new mattress

Pa
Review №14

Great customer service BEST prices in town! Delivery guy is great also... YOU GUYS ROCK!!

Br
Review №15

I purchased 2 queen mattresses from here and am so thrilled I did. My family and I enjoyed this family owned and operated business. They were courteous, professional, friendly, and above all, honest and fair. I would refer anyone to this company if you enjoy a good nights sleep. Josh was able to match me up with the perfect mattresses for the right price.

Ba
Review №16

Me and my fiancé went in today and they really worked with usNo matter what your credit isLouis and josh really works with you and give good customer serviceWe got a queen size today and paid $50 down today

Je
Review №17

A great place to buy a mattress! Ive bought two in 4 months and Im incredibly happy with both. Ones a King and ones a full. The owner Josh has a very fun and friendly personality that makes the whole experience better. Its a family run business and I will continue to buy from them.

Ke
Review №18

Great family friendly environment! Josh and his wife are amazing and very patient also. I didn’t leave until I got want I wanted. They had no problem guiding me to a mattress and box spring that was cost efficient for my budget!

Jo
Review №19

Great People and quality products is what you will find at the box drop. My visit on today was a great experience and the mattress I purchased was ordered with no problems. I recommend the box drop!

Ca
Review №20

If you are looking for a good mattress at a real good price please go check out drop box on government blvd these are some of the nice folks you will ever meet they make you feel love I have bought mattress from them twice and believe me you get the best sleep ever

J
Review №21

This place is amazing. They have great quality mattresses at affordable prices. The customer service here was impeccable. I would highly recommend this place.

Ta
Review №22

Wonderful staff excellent customer service. Highly recommend

Ne
Review №23

If I could give 0 stars I would. I would not recommend this place to anyone waited almost a month for a mattress and they gave me the run around mattress is not comfortable as it is from how it felt in the store waited all this time just for the box spring to tear when laying down!

Ri
Review №24

I lost all my furniture in hurricane Sally and had to find a good bed ASAP. I also have a bad back and working with a tight budget. The owners of this store are the most helpful of the half dozen or so that I tried first. Save your time and go here first. I ended up with an amazing bed and deal. I paid less than half of what I did on the mattress I had before and got a new much higher end mattress. Josh was a huge help and a great person to get to know. Thank you Josh and Krystin for an amazing shopping experience and the perfect price.

Do
Review №25

The best customer service ever. Made me feel at home and also helped me with great financial options. I definitely recommend this place. They were very helpful with keeping me within my budget. I will be back for more!

La
Review №26

Can give a run around but they aight

Tr
Review №27

The process for buying a mattress is easy at boxydrop mattress, Josh and his wife are very helpful. Call and set up an appointment, meet in the store, pick the model, pay and they have a delivery person, deliver with a flat fee. There are decent selections at their store, from firm to Medium traditional mattress, springbox Or memory form toppers, etc. They also offer payment plan that cost less than a family take out meal per week. Give them a try today.

Da
Review №28

Just moved to mobile for school and needed a bed fast and honestly one pretty cheap. Boxdrop made it ridiculously easy and I walked out the door with my bed the same day.

Be
Review №29

By far my experience with Box Drop of Mobile has been the best. The owner helped me be able to get a king sized bed. It is the most comfortable bed I have ever sleep in. I’m going to recommend anyone looking for a bed to Box Drop of Mobile and tell them to see Josh!!

Ni
Review №30

They are very friendly and informative about their products. These mattresses are full quality! Awesome and new. I’m so happy to be able to sleep sound thanks to BoxDrop Mattress.

Je
Review №31

Krystine & Josh are great at what they do. They made the process very fun and welcoming. They didn’t try to upsell, matter of fact they undersold and tried their best to fit my budget. If you need a good nights rest they are the people to see. They have a plethora of options that will fit any budget and style of bedding you need!!!

Tu
Review №32

The best mattress store in town low prices, smiling faces and the sales lady was quite charming. Definitely recommend

jo
Review №33

I went to the BOX DROP in Gulfport, Ms on 3/10/2020 and I was really blown away by the managers. Joshua was really informative and very personable. He took his time to explain about the mattresses as well as answered all of the questions that I asked. I was treated so nicely me and my mother definitely purchased a pair of high end quality set of mattresses. If you are in need of good quality and great customer service please stop by the box drop.

ka
Review №34

I do not recommend horrible everything

Ma
Review №35

Employees are top notch. Service is fast and friendly. Would recommend to anyone in need. Will not be disappointed.

Ch
Review №36

I was on the hunt for a bed 6/20/20 checked out a couple places. I have to say I am very pleased with the prices at boxdrop, I bought a queen size bed under $200!! I am very happy with how the process went. Joshua was extremely helpful with any questions I had. Would definitely recommend going here if you are looking for a mattress and you are on a budget!

Si
Review №37

Absolutely amazing service and assistance. Highly recommend!!!!

Ro
Review №38

We were new to the state and went in our first time about a month ago and werent able to make a purchase but they were very friendly and sweet. Our 2 girls enjoyed the experience as well. We liked them from the start. Went back today and walked out with a bed in less than 15min. Again they were very polite, helpful, informative. Had enjoyable conversations with them will go back for our next purchase.

Al
Review №39

Girlfriend and I care to box drop hoping to find something to provide a good nights rest and Josh did not disappoint! Great prices and ran by great people, will definitely send more your way!

Ka
Review №40

Josh and Kris were absolutely fantastic to work with this morning! They were both very personable and definitely don’t try to pressure you into making a purchase. I found a great mattress for a more than reasonable price. I would definitely recommend them to anyone looking for a quality product at a great price. They make you feel right at home by the time you leave their store!

Ja
Review №41

I really love my bed it’s so comfortable you guys should really shop and they have some great customer service ❤️

Bl
Review №42

Great mattresses and very affordable. Easy people to work with 👍🏻 100% recommend

Ka
Review №43

I bought an awesome mattress for an awesome deal today i LOVE IT . Ask for Josh hes so helpful and its a really nice place and kind people .

Ch
Review №44

Such a great place for a new mattress, the Lady was extremely helpful and got e exactly what I needed in my price range

Mc
Review №45

I had a wonderful experience. They had really good prices and quality mattresses.

Al
Review №46

Josh was very professional, informative, & friendly. I’m so excited for my new mattress.. Highly recommend theyre service to anyone looking for great service & quality for a great price! Thanks again!

Ce
Review №47

BoxDrop is great. They were honest and up front about everything. Great selection to choose from, with many financing options available. I would highly recommend anyone with a brain to shop here. We even got the mattress delivered the same day we bought it! Talk about convenience. Will be back!

Cy
Review №48

My experience here was wonderful! Came in, looking for a cheap mattress on the spot & Josh came through!! Found one that i liked and couldn’t have gotten a better deal on it. And on top of all of that, he’s super cool and down to earth! Would definitely go back and would HIGHLY recommend!!Thanks, Josh!

Ha
Review №49

The service is great! And I enjoy the new mattress!

Sh
Review №50

We had an amazing experience with Josh and this store . Extremely reasonable in price and quality . Couldnt expect any better business .

Ro
Review №51

I’ll recommend anyone I know to get their mattress here. By far the best customer service experience I’ve had. Josh & Christina were personable and enjoyable to talk to. We’ll be back if we ever need another mattress!

Ch
Review №52

ABSOLUTELY love this business! I would highly, highly recommend this business! They were so nice, definitely did not push us to buy anything. We talked for hours. Highly recommend this establishment to anyone and everyone! Please come!!

Ni
Review №53

The best and reasonable prices in town. Smooth process.

Ke
Review №54

Really nice family! Helped us find the perfect bed at a great price!

La
Review №55

Great place! Great Deals! Fair and honest people. I highly recommend this store, they helped me out tremendously. They have good stock and great quality products. Centrally located, in front of Lowe’s. Honestly felt like family. Love my new mattress set. 😎😎😎

Ze
Review №56

They are very friendly and their prices are very affordable and honestly and truly they have became family and I forgot to mention that they also have a payment plan that’s for if you don’t have all the money they will let you put 50 down and as much as you want to put down after that . P.s I love my bed💜

An
Review №57

Josh was so helpful. He helped me pick out the perfect mattress for me and was very patient with all my questions. When I advised I had to find a way to get it home, he offered to help me out. He also offered to take my old bed to goodwill for me since I had no way to get it there. I would highly recommend this place and would definitely use them again.

Je
Review №58

Didnt have much in there and my order was ready when it came time to get it.

Ch
Review №59

Great service, military friendly, no nonsense. Thank you for your straightforward help and thanks for the great mattresses. Thanks for supporting your military personnel.

Sh
Review №60

WOW!!! I’m was so amazed and shocked by the professionalism, hospitality, and just all around EXCELLENT customer service received from Josh and Christine!! They were such down to earth and sweet people, and oh SO helpful! I JUST moved into my very first apartment, and have been sleeping on an air mattress for a week; So you can imagine the relief I got sleeping on my brand new mattress😭😭😭 😍😍Thank you guys so much! I’ll be sending everyone for a new mattress!-Shevy

Ha
Review №61

Best experience ever! If you are looking for friendly and affordable service this is the place for you! These guys make you feel relaxed and do not pressure you! They worked with me and made my day 100%! I recommend these guys to everyone!

Jo
Review №62

Krystine and Josh definitely went above and beyond to get us our new mattress. Now we have a comfy bed our guest can sleep on. I highly recommend anyone looking for a mattress on the GULF COAST.

Lo
Review №63

Needed beds and they had lots of nice beds. The service was great 🦸‍♀️🦸‍♂️ Family owned and operated, kinda felt like coming home. 😊😌

Em
Review №64

First time buyer for a mattress and couldn’t ask for a better experience. People are very friendly and answered all our questions. Gave us plenty of time to discuss without feeling pressured. They were extremely helpful in all aspects and I will definitely be recommending BoxDrop to anyone who asks where to get a mattress from.

Kr
Review №65

Everything from kids beds and mattress sets to guest room sets. Cooling gel memory foam, high end hybrids, king, California king, queen sizes and everything you can imagine, best part everything is affordable. High quality for a low price. Payment plans too, and easy fast and simpl .

Ch
Review №66

Very humble and nice people . Good business would recommend to anyone else

Rh
Review №67

Me & my fiancé went to buy a bed. Found this place & the service couldn’t be better.The guy who was helping us was very nice & funny. I recommend this place to anyone in or out of the area. Great place to find what you’re looking for!

ja
Review №68

You have to make an appointment, so I made the appointment for 2 the person wasn’t there then they finally answered the phone an said they would text or call me when they got there an hour later I called them back an they said they were leaving. I drove over an hour and a half to get there . I would never do business with these people

br
Review №69

Boxdrop is AMAZZINGGGG! Not only was it the easiest process of getting a bed, ever; but Josh, was one of the best salesmen ever. I love when someone is knowledgeable in what they do so that they can give me information on whatever I need! 10/10 recommend!

Bl
Review №70

GREAT customer service!! Josh was very informative and helpful while also keeping our budget in mind the whole time!! We left feeling great about our purchase and even better about the place we chose to buy it from!!! 10/10

To
Review №71

Fair prices and Josh was very helpful. I took awhile to make a decision and didnt feel rushed at any point which was great. Kids were super cute and made it a pleasurable experience to shop for a mattress!

Ni
Review №72

Not only were they some of the nicest people I’ve ever met, they were very well educated on each mattress that they supply. Very upfront and honest and will find what fits to your needs. The prices are fractions of what original cost are and payment options are very helpful. Even if you don’t buy anything they are still very nice and will educate you on what type of mattress you’d be looking for in the future. They’re not gimmicky or pressure salesmen. They are a small family helping others, and making a living. Something I’ll gladly support. I’m super excited to get my new bed.

Au
Review №73

Extremely professional and pleasant to do business with. All the mattresses were in store like, pristine condition and were sold at a much lower price than a retailer. Would 100% recommend going here for all mattress needs.

Ap
Review №74

I cant even say enough good things about Josh! He was so personable and one of the nicest guys youd ever want to meet. He delivered my matresses and set up the bed frames that were in a box that Id just purchased. Great matresses at affordable prices. Love you, Josh!(and your sweet family)

Ke
Review №75

Great Prices and Good People! Loving our new mattresses! All super comfortable and affordable! 10/10

ki
Review №76

I got a great bed for a great price! the customer service was great the owners and staff were amazing knowledgeable and friendly! I will DEFINITELY recommend this place to my friends and family and definitely be back when its time for another!

Au
Review №77

Great place to go and get your mattress and box spring. Friendly services and great prices. Definitely recommend this place for all of your mattress shopping.

De
Review №78

They are very nice, understanding & knowledge about their products. Very reasonable prices for all budgets. If they dont have what you need right then, they will get it in for you. All it take is a phone call & rest comfortable afterwards. Thanks So Much We will be returning customers!!!

Ke
Review №79

Just got a mattress here! The prices are great! The atmosphere and customer service is even better! Thanks guys!

Ti
Review №80

Best experience I have ever had buying a bed. Josh and Krystine were amazing. There was no pressure to purchase anything. BUT... my wife and I ended up with a $1700 pillow top for less than half the cost. If you’re looking for your new mattress, this is the place to go. Don’t sleep on these deals! (Pun intended) I will never go anywhere else. Thanks again BoxDrop!

Li
Review №81

Josh is super cool dude. Easy to work with. Best prices in town! COME HERE & get a CHEAP mattress!!!! :)

Re
Review №82

I needed a new mattress and found these folks on Facebook. Messaged them and they were able to meet me at a convenient time. Very nice and I got a great deal on a new king set.

Wh
Review №83

Absolutely 10000% recommend josh and krystine! Josh helped us with everything and we definitely had a relationship with him. And on top of it got to meet his wonderful wife on FaceTime :) thank y’all so much great service and great mattresses! Also great personalities!

Tu
Review №84

AFFORDABLE!! Looking for a great mattress set at a reasonable price I recommend you to go here!! Jason was by far the best!! He did everything he could to make sure we was satisfied!!! I assure you we was not disappointed!!

As
Review №85

Super friendly and helpful. Answered all our questions and were super patient with us as we decided. Even worked with us to help us get it home. Would definitely recommend

Ju
Review №86

You should definitely buy here. Quality at the best price. I searched for a better deal and it doesnt exist .

Ju
Review №87

Josh and Kris are the nicest people. Very helpful. The mattress was exactly what i wanted/needed. They are on time with the appointments. I recommend them and their business to everyone!

Ke
Review №88

My daughter loves her mattress! The owners bar super awesome too. :)

Ky
Review №89

Came into the store today and I received great customer service and great prices on mattresses. I would recommend this store to anyone whose looking to buy!

Gi
Review №90

Just bought a matress on 4/20/20. I dont remember the guy name but he had a red beard awesome service and awesome guy. I think he was the owner I pray nothing but success for him and his family💪🏾💪🏾

Su
Review №91

Great place! Brand new mattresses at a reasonable price. If you need something quality and dont want to break the bank, this is the place to go of you dont want to settle. So happy I found this place!

ja
Review №92

Josh and Kris were extremely helpful and made our mattress buying process a breeze! Best customer service ever!

Li
Review №93

Yes they are friendly but forget it if they sell you the wrong mattress!!! We told them we needed a mattress that was 5x6 ft. for a camper. We brought it home and less than an hour later we were calling them back telling them that they sold us the wrong mattress!!! Didnt know we had to do their job for them as far as knowing the measurements!!!! Well they are telling us we cant get our money back or exchange it or anything because of ms. state law because of contamination issues. We had it less than an hour and never unwrapped it!! and now we are stuck with a mattress we cant use!!!😠😠😠 Will never shop there again!!!!!!!! Way to keep a customer happy!!!My husband told your husband that he needed a mattress FOR A CAMPER and he also told him 5 x 6 ft. If youre husband knew anything about measurements and the mattress business he should have known that your mattresses wouldnt work! We didnt know there was a difference but then we are not in the MATTRESS BUSINESS! As for the contamination issue those mattresses are hauled over the road and god knows where else before they even get to your store!! We never even unwrapped it so there is no way we contaminated any more than it already probably was. Also you nor your husband made us aware that once we bought it we were stuck with it! I nor my husband remember seeing any signage stating that policy all we saw on the walls was sport memorabilia! As for what I signed on your husbands phone that was nothing but a white screen with a line through it for the signature. Oh and by the way if youre that worried about contamination maybe you ought to keep your kids from jumping and crawling on the mattresses!!!!

Ta
Review №94

Josh was great! He was very nice and knowledgeable. He made choosing a mattress set from them so easy. Thank you so much!!!

As
Review №95

While I didn’t go help my wife choose the bed, she did nothing but rant and rave about how awesome her visit was. So I 100% support Box Drop. Personal delivery for very cheap as well! Couldn’t thank you guys enough!

Br
Review №96

Great experience! If you want a mattress without all the fluff, then shop here. Awesome pricing. Awesome products. Awesome people. Couldnt be happier.

me
Review №97

I had literally been looking everywhere for a mattress and I think facebook knew it .. I saw their ad pop up during memorial weekend .. I got all the information I needed by simply messaging them .. They were super awesome people really down to earth and easy to talk to .. Josh showed me the differences in mattresses.. It was hit in the warehouse but he was patient with me ... his wife was sweet and very helpful as well .. They made me feel like a part of the family and I got the mattress that I wanted so it was win win !

Li
Review №98

Very nice people! Great prices and extremely hospitable! I would definitely recommend them!

La
Review №99

I will send everyone I know here!! The customer service, the prices, the quality, EVERYTHING was perfect!! So pleased with my purchase! Ms. Scott was so informative and friendly and let me take my time perusing the place. I didnt feel rushed and uncomfortable like other places make you feel. Thank you so much. #customer4life

Ad
Review №100

My husband and I purchased a great queen size mattress at a wonderful price. We will definitely be doing business again.~The Cooks Family~

Information
42 Photos
100 Comments
4.8 Rating
  • Address:3958 A Government Blvd, Mobile, AL 36693, United States
  • Site:http://boxdropmobile.com/
  • Phone:+1 251-455-0864
Categories
  • Mattress store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Closed
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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