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Trevor True Value
2842 16th St, Moline, IL 61265, United States
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Trevor True Value
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Sa
Review №1

Highly appreciated the great customer service. The staff helped me find what I was looking for and even gave me recommendations on what best items to use for my project. I needed to sand my deck, and was able to use a drum sander and an edger. Was recommended 40grit and 60grit that worked very nicely and was still workable in case I messed up. Better to take longer and go over a spot twice than to take off too much. Would highly recommend renting and purchasing other products for your projects.

Al
Review №2

Very convenient. The employees are very knowledgeable and friendly. The store has anything and everything you want or need

Mi
Review №3

Friendly and helpful staff. Local store with local impact. Love it.

Ma
Review №4

Extremely helpful with my questions and listened to me! Didnt treat me like I was a dumn woman! Helped me find EVERYTHING that I needed also. Thanks so much Butch! Youre the best and you were very helpful. I really appreciate your time

Gr
Review №5

Lot of variety good help lots of different things nice place to go

Ju
Review №6

Very unsatisfactory. Plus the employee had an attitude, that I didnt like. She was nasty to me, and she blew me off!I seldom shop there as it is, due to some things being expensive. Ill never return to this store again! 🤬

K
Review №7

Good place to find what you need! Fair prices and they fix mowers!

Jo
Review №8

Always helpful and very polite.

Eg
Review №9

Always have what I need. A classic go to place!

He
Review №10

Its where I get my hand sanitizers. I buy a bunch at a time. Put them in car and house very convenient for me.

Co
Review №11

Employees very helpful. Nice variety of items. I like that they carry pet friendly ice melt

Ch
Review №12

Rented a engine lift and when I returned it, had a struggle getting it back inside store. There were 3 employees up front and not one of them helped.Told Butch in rental service about this with out any apology, was told that there was only three people working so I must be mistaken . Well Nick was one of them and Butch in rentals plus 2 cashiers equals 4 by my count. Will not return here after no apology and being called a liar.

Cl
Review №13

This hardware has all the truly hard stuff to find.. The staff are knowledgeable and helpful. I love shopping here

Ra
Review №14

The small engines department was very helpful. Kinda expensive though.

Ca
Review №15

Typical neighborhood hardware store, The aisles were somewhat disorganized and things were hard to find. They were a bit on the expensive side as well but one can expect this from small business.

Ro
Review №16

I used to avoid this store, since it was difficult to get help on the floor. But, my last few visits there have been very positive, and store employees were helpful. The store is very serious about their COVID precautions, which I appreciate!

Ro
Review №17

The only place that makes the key I need. Staff is friendly enough though O couldnt shake the feeling that I was bothering them by being there...

Ma
Review №18

Always helpful and willing to assist with any projects you may have!

Da
Review №19

Friendly staff great prices

Am
Review №20

I love this store. They have an amazing variety of goods, more than you would expect. They even have some very nice gift items. They offer a number of services like repairing windows and screens and repair of small equipment. I even take my garden tools over there to get them sharpened.

An
Review №21

Went to rent a sander for my basement tile. Very helpful and informative

Br
Review №22

Support your local business and shop hardware here. Butch and Lisa are always helpful.. the same for other staff members. I shop here as often as possible. Sometimes its Lowes or Home Depot. I also stop in to problem solve. Thanks Trevor True Value.

Ra
Review №23

You have to get a second job to afford this place. Is very high prices.

Je
Review №24

Took my lawnmower in for a tune-up which ended up needing a carburetor. The staff was amazing, they were up front and honest. Plus they treated me with a mutual respect that you sometimes dont see in other service departments. The gentleman took time to explain to me how to take better care of my mower. Just an overall A+ experience, thank you Trevor:)

Ra
Review №25

If you need something they got it some of the stuff kind of expensive though

Ke
Review №26

Its just a True Value Hardware, its nothing special but its not a bad store either.. Also, the staff was nice.

He
Review №27

Lowes didnt have itMenards didnt have itTrevor True Value did

Pa
Review №28

A great neighborhood hardware store, anything you need or want is at TREVOR RENTAL & HARDWARE. Support your local neighborhood business.

Sh
Review №29

Love shopping Trevors, than going to big box store!!!

Ja
Review №30

Very convenient to have a little neighborhood hardware store. I will pay a little extra 8nstead of walking 5 miles all over menards.

Ca
Review №31

They had exactly what I was looking for.

Co
Review №32

The cashier is reAl nice

St
Review №33

Wonderful employees, good prices.

To
Review №34

Theyre employees are most helpful

Ma
Review №35

Always my go to store for baking needs and decorating! Always top notch service!Last time I was in the clerk and I were talking about the 48 mini muffin pan. An older man was standing in line behind me and said they sell a 48 mini cupcake pan? He wife has been cheating him all this time! We all laughed. I suggested to this man to buy if for his wife on HIS birthday! We laughed some more! Great experience

Ki
Review №36

They always do a great job. They have made an odd sized key for me that no one else was able to do. They fixed my lawn mower very quickly at a great price. They are helpful and friendly.

Ch
Review №37

Super friendly and helpful people

Ju
Review №38

Great local store

LI
Review №39

Always so helpful. Very pleasant.

D
Review №40

Polite cashiers. Store has some unorganized displays.

pr
Review №41

Exactly what I needed. Service. Thank you!! Supporting your local business’ keeps your local economy strong.

Te
Review №42

Employees were very helpful with getting a key made and an approximate cost to have a lamp rewired and how long it would take. The store is very neat and has a nice little gift shop. You can find everything you need for your home yard and garden. They have been in business for almost 90 years. I received a free calendar upon checking out. I will defintely come back here.

Da
Review №43

Great spot for when all you need is just 1 replacement item and not a whole box. Very helpful workers and friendly people. Local gem.

Mi
Review №44

Good price, good service, many choices, recommend 🙂

Ma
Review №45

Always helpful. Always knowledgeable. Yes, some box stores carry more, but just try to get some advice, or service of any type.

Br
Review №46

They have what you need and more

Ju
Review №47

I have never, ever had anyone go into the explanation of how I had to get the chain back on my chainsaw. Butch is the best instructor I have ever had in my lifetime. He took well over a hour to instruct me how to I had to take everything apart, clean the inside of my chainsaw and then he instructed me how to out each part of the chainsaw back to working condition! He knew just when he would be better off to do that particular of the step himself and yet he told me why and how he was doing that step on his own. I left that Trevor True Hardware store knowing I had gotten an extremely learning experience from Butch today in less than 2 hours! There is not enough stars to give Butch for his instructions today!

So
Review №48

Check with ALL cashiers & staff first before going to service center if you have equipment to be serviced = if their technician/mechanic is having a bad day, so will you... staff knows all too well about it and will only apologize for it... Also if the item that you are bringing in is more than 3 years old, you will be told to buy new = of whatever brands they carry. It is really a shame when the big-box stores have better customer service than small & local shop... and when it turns out that the service center has dropped service altogether from what they offer... It is such a shame as they were recommended by many... in checking back with those that had referred me, they admitted that they had been getting more people saying that their reputation was not what it once was and that they were now no longer suggesting people bring their work their... really unfortunate - it is great when you find someone that takes pride in what they do and takes care of the customer = they are like rare gems these days.

Mu
Review №49

True Value actually means True Value! Great prices good selection of what ever you need in hardware and good service. Clean and worker are helpful and polite. I preferred it to a few other bigger stores for all the right reasons and its plenty of parking and buses near by.Recommended..

Cr
Review №50

Great place go, they are always helpful.

Ci
Review №51

Courteous and helpful

Tr
Review №52

We love supporting the locally owned stores if possible, and Trevor is no exception. Sure, they dont have everything that the big chains have, but they have personalized service, and they are convenient for those who live in the area. They offer quite a few services, including rentals, for such a small store.

Jo
Review №53

Had a small issue with a key I had made there, the staff was very nice and took care of it with no questions asked. Very pleased with the customer service.

Va
Review №54

I guess a person of color cannot possibly own a building according to the workers in the back who make keys. They just couldnt believed it and asked for documentation showing that I was the owner. Of course I protested and pointed out that I have had keys made here without being harassed before. So they made half of the keys saying that the others were special order even though they made the same keys two months ago at this location. Thank God for google reviews.

Ma
Review №55

Friendly family owned and operated. Great knowledge and service

Jo
Review №56

I like going to the local hardware store for my house projects but listening to awful rap music while I try to shop for supplies is a bit ridiculous. I also suggest the employees refrain from acting like theyre being held there against their will.

Te
Review №57

My favorite place to get baking, candy making and decorating supplies for 25+ years.

Da
Review №58

These people are very helpful.Needed to get and old washer off a shut off valve.They saved me alot of time by having the correct equipment and even helped at removing the old waaher.Excellent knowledgeable help!!!!!!

Be
Review №59

Best place in town to go for cake decorations! Customer service is awesome!

Tr
Review №60

Great helpful. Fast service. Convenient location. Cashiers a very friendly.

Ji
Review №61

Great service. Easy parking the staff know there products

Ti
Review №62

I will never go here again. I rented a tiller and the guy brought it out to my car and laughed at me and told me he wasnt helping me put it in my car and went to get another associate. That other person told me I should have brought a truck and that they werent gonna help me put it in my car. So I called my father with his truck and we got it in. I used it for a couple hours brought it back to get my return money back. The cashier lady proceeded to charge my card another 83.00 instead of putting it back on my card. So I went back to the store showed them the charge and the lady at the register argued with me that she didnt charge my card so I showed he my account on my phone to show her the charge they just made she tried to tell me that means they have it back to me. Since when does a negative in your account means they have it back. Then I showed her the recite and then she said ooo we did charge you. Needless to say Im done with this place I will never shop here again or recommend it to anyone.

Mr
Review №63

I always find baking supplies I need here.... seems strange, but have been coming for 20 years

Mi
Review №64

Knowledgable staff and back their products and service 100% i would recomend them to anyone.

Ma
Review №65

Always there with that something needed to finish a project quick n easy...

La
Review №66

Had what i needed

Gl
Review №67

Family owned nice and very helpful employees for what ever you need

Mo
Review №68

Good place to go if you need to rent equipment. And to the other review,of coarse Walmart is cheaper. Anyone who would make that comment has no business being in a hardware store. JS!

Ca
Review №69

Even if they dont have the item, they do their best to try to help you out. they still have good old-fashioned values.

Ma
Review №70

Nice convenient store where you can get personal service. I use them all the time and recommend them.

La
Review №71

Always great help!

Fr
Review №72

Excellent service and offers great advice.

De
Review №73

Always the most helpful of staff in every department

Ch
Review №74

Nice gifts and friendly staff good experience

Ka
Review №75

The staff was very friendly in helping us get glass cut and pieces for a frame

Da
Review №76

Awesome service! Friendly, knowledgeable, professional staff.

Am
Review №77

LOCAL OWNERS, LOCAL ECONOMY, EXPERT HELP (CANT GET THAT AT WAL-MART) HELPFUL STAFF, GOOD RENTAL SELECTIONS.

Ni
Review №78

Always find what we need and more!

Al
Review №79

Very helpful in finding the exact screws I needed to hang door on my china hutch after screws got lost between store and getting the cabinet home.

Jo
Review №80

Cost to much on some stuff i get same stuff at Walmart low cost

Jo
Review №81

Had to rent a drain snake. Nick was helpful and service was quick.

Ja
Review №82

Staff very helpful. Had exactly what I needed.

Ja
Review №83

Not well staffed. I asked a question and got an off hand answer.

tr
Review №84

Has a little bit of everything, and especially what the big box stores dont.

La
Review №85

Know what they have & how to use it...

Br
Review №86

It was really hard to find someone to help me. :-(

Je
Review №87

Butch is the owner and even if he doesnt have what you need he can help you make one

Mi
Review №88

No one would help me, will go else where from now on.

D.
Review №89

I get what i need closer to my home.

Di
Review №90

This place can do anything. Cooking to house repair today they but battery in car keg

Sa
Review №91

Friendly and fast!

Do
Review №92

Rude employees and ridiculously high prices

Ho
Review №93

Trevors is great!

Jo
Review №94

Helpfully and quick

La
Review №95

5 stars!!

Le
Review №96

Had what I needed and friendly

Ke
Review №97

Very helpful

Information
12 Photos
97 Comments
4.4 Rating
  • Address:2842 16th St, Moline, IL 61265, United States
  • Site:http://trevorhardware.com/
  • Phone:+1 309-764-5689
Categories
  • Hardware store
  • Garden center
  • Home improvement store
  • Paint store
  • Plumbing supply store
  • Tool store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–5PM
  • Friday:10AM–4PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations
  • Menards6400 44th Ave, Moline, IL 61265, United States