Coffee Bean-Taco Bell-Michaels is a date night trio Ive done dozens of times over the years with my wife. This Coffee Bean is always impeccably clean and well-decorated. The baristas are nice. I wonder why it doesnt get more foot traffic. Anyway, keep up the good work, guys!
Sandwiches & other food items always good! Fresh, quality ingredients. Drinks are delicious - polite, friendly servers
We stopped by the Coffee Bean in Monrovia this afternoon, only to find out that one of our favorite drinks, The Black Forest, is no longer on the menu. The barista could have cared less that we were disappointed, did not offer anything as an alternative and none of the staff was very friendly or welcoming. This was one of the last reasons we went to Coffee Bean because this drink was so different from any place else that serves coffee. Not super encouraged to go to another Coffee Bean anytime soon.
They take way to long I was the 3rd car in line and it was about 25 minutes they need to hire more people because the line was getting big and big 🤦♂️🤦♂️
Fast friendly service 🙂
Great drive thru location. Hours are a little off. They can close on a dime. Friendly staff. Fairly quick.
Its ok they have good service .
I appreciate how they always get our orders right. The staffbis aalways so friendly too.
I originally gave you a one star review because you removed the black forest coffee from your menu. I felt kinda bad cuz its not really your fault so I thought I would review corporate instead. Well I cant delete this post only change the star. So please tell your bosses they suckI only changed the star because you support our Veterans and starbucks is trash.
Ice blended mocha hit the spot on a sunny day.
Customer service is awesome and our iced latte was fabulous
Bring back the BLACKFOREST!
My experience is usually great for the most part. Ive had a few experience were im not happy but overall its due to certain employees. I have gone to this location so long that I seem to know a few faces and always have a great experience with them no matter what. Yesterday September 26, 2020, had me upset enough that I have write a review. I understand dealing with customers are not always great but if you dont have patience than dont work in the field. Im in the drive thru and complete my usual order of 3 to 4 drinks on my own. I usually receive a carrier but Yesterday they did not have any available i was bewildered a little due to not have enough room to place in vehicle due to already having a cup of water. But I compromised and informed the young lady that was the shift supervisor, im going to throw out my water right here by the car, as I was done with dumping my water and grabbing one of the drinks, she informed me you are not allowed to throw things out and the next time drive up, I explained to her I did inform that it was water and she gave a me look and as I was grabbing my last drink she said bye and I realized I didnt pay and began to think what is wrong with her is it free, lol! She than opened the window and said you need to pay. I informed her I was wondering why you were telling me bye but I guessThe shift supervisor was young and I did not get her name fully, it was Elysa if im correct. I have a child her age and I continued to remind myself maybe she was just having a bad day but I deserve some since of respect
Great staff! Great coffee @
They are fast and get the order right everything the only thing is that the coffee lids are really cheap and coffee leake out but the staff is great
Coffee bean serve great . exactly like i asked.
Excellent tea drinks!
The coffee is amazing, this place is similar to Starbucks but their coffee is far superior. They’re customer service is good but their highlight is the large selection of healthy snacks and juices. The pastries are fresh and full of flavour, it’s a nice place to do some work or study and the outdoor seating area is very pleasant for hanging out.
Better than Starbucks, but needs improvement.
Worker at window did not have her mask on properly, and the pastries we ordered warmed up were cold. Were frequent customers and that experience wasnt normal.
Management should be a little more cognizant of how their employees dress to work. Some employees are offensive to what looking groomed and respectable looking. There absolutely should be a dress code for any position that requires you to have to greet and service customers.
Great little coffee spot... the staff are always very friendly ... the place is nice and quite and pretty good WiFi.. I usually spend an hour here when I am in the area.. its comfortable and in a nice area to park.. close to hiking trails too if you are a hiker.not much else you can say about a coffee place.. enjoy
Their Thai coffee will keep you going for hours. I loved it
They have quality espresso and coffee for the average price. Their flavor choices and seasonals are always good. If you dont like sweat lattes ask for half the pumps of syrup. They also sell mugs, to-go cups, and coffee bags whole and ground.
Love this place 🥰
Nice and relaxing place to have a good cup of coffee. I recommend.
Little pricey for average coffee
Customer service is always Great..
Very nice atmosphere in here. Come in and try it sometime and I think that you will agree.
I love the food and drinks. It also has great service. 😁😁😄😄
My first visit here. I ordered a blended drink. SPECIFICALLY told person Almond milk. Regular milk was used and I got very nauseous and other GI problems at work the rest of the day. Im very disappointed. Should be able to get a refund.
Make your drinks right the fist time!!
I run by this place during some of my workouts. My mother-in-law loves her girls every chance she gets the opurtinity to visit them on the many occasions visiting her granddaughter.
Messed up on the same order multiple times in the drive through! On top of that, it didnt taste very good. I wouldnt recommend it to my friends
Love this coffee bean. The staff is very helpful. They helped me with getting the app And with using it. I love the food section. Here they also have a drive thru and my order is always perfect!
Drip coffee not as good as expresso. Cafe lattes are good. lots of sweet pastries and seasonal items but fair selection. However freshness is questionable...maybe croissants are at least 2 days old and dry.
Love coming to this coffee bean ! There is a nice employee named Maria she is always helpful, kind, and has a smile on her face !! She makes every visit wonderful ! I love there coffee and there bread !
The service at this location is horrible. 2 wks ago they got my whole order wrong and I didnt notice til I got to work too late to take back the order and couldnt ear what they gave me. How they got the order wrong is beyond me...I was the only one on there. Today they got the order right but everything was ice cold even with a confirmation it was heated up. Dont leave with out checking out your order!
The bad first shall we;1) not enough outlets2) I dont like being imposed to give a tip on a 6 screen such as 15%, 20%, 25% etc and then all the way at the bottom find the other option. The coffee is already priced at a premium, so for that reason Ill just stick to Starbucks. I really-really hate that lately everywhere I go everyone all of a sudden wants a tip.The good :1)The nitro is good2) the snacks are good3) the establishment is clean4) its located next to shell gas station, so its convenient .
These people were so rude and mean i dont normally go here but i got a girl that was taking my order stopped in the middle of it and put someone else to continue the order and to make it worse they gave me something i didnt even order i got charged for it then they got 😡 upset so i just walked out
I love coffee bean but this location is confusing. Parking is at the gas station but it does have a drive through
Great customer service. Much better than the cold atmosphere of the Starbuck experience! Plus better pricing! Love it!
Always with a great as I walk in the door. Great service Delicious coffee Weather is a lot I us coffee a hot too cold drink it always delicious.
Fast drivethru every time.
Coffee Bean has the best coffee, teas, and pastries/food!! Great service too!!
One of the quickest ways to get coffee that isnt Starbucks. I often go with my wife when we dont have time to make our own coffee. The Staff is always nice and courteous.
I love coming here. Everyoneis always so friendly and they take good care of their customers. Its never super packed because they work fast here without sabotaging quality.
Great service and drinks!!! Love the atmosphere... my new coffee spot. Affordable prices as well.
You order through the app and expect to arrive and pick up your drink....NOT HERE! They love to wait until you show up and tell you, uh, well get that ready. This has happened every time I have visited here. Well, this will be the last visit for me.
Everyone is so nice and helpful. Try Mocha Blended Extreme it is so good.
Good coffee and good service but the outdoor patio area was a little dirty.
This rating is for the walk in as the drive thru seems to get better service. Ive been to this location several mornings and by 7:00am things still seem to be in a bit of chaos. Its easier to go to AmPm down the street for coffee.
Great Matcha Tea Lattes and Hot chocolate. Whenever Im in SoCal, I enjoy getting a beverage there.
Clean coffee house. GREAT CUSTOMER SÈVICE!! Sky is a great barista, and excellent customer service. Quick dive-thru. Mobile coffee service. Trendy top 40 music. Great for studying. Quick snack food. Sandwiches, desserts,bagels, tea, and coffee. Tables inside and out. Very clean and quick service!! ❤Sascha
Love stopping at this every morning to get my coffee
I dont know why it’s so cold in here, I know coffee spots are cooler than what i prefer so i always bring a jacket. I wore a cardigan and a jacket and was still so cold I couldn’t focus and had to leave.
I unfortunately forgot to get the baristas names but they made my visit quick, simple and great. I was in and out of the store in a couple minutes with my perfectly made Jasmine Peach ice tea.
Friendly baristas. I especially like the iced teas & matcha lattes. If I order espresso drinks in the afternoon I always tell them I want all the shots. The drive-thru is open earlier around 04:30 & closes an hour later than cafe times. This has fooled me a few times. Busy location, but I can order ahead and pay with the app so Im getting points.
Its like most Coffee Bean Tea Leafs; good coffee and friendly staff.
Great coffee excellent service!
2 blended drinks came fast! Way better than Starbucks! Friendly staff, accurate order, quality coffee
Better coffee than Starbucks, but sharing the same building with the Shell Food Mart seemed a little less attractive.
Love their service and they always make my coffee good
Smells wonderful and the staff is usually great here typical coffee bean tough nice slower traffic inside at this spot
Great coffee and friendly staff. The environment is nice and relaxing as well. :)
Coffee Bean is totally cool westerns always open and available get a caramel frappe and youll be wired and ready to go get extra caramel
Not very helpful when trying to decide
Great place to relax with a good cup of joe.
Drink made fast and perfect. Thank you.
Good service. They mistakenly made a cold instead of the hot drink I ordered, however they gave me the wrong one for free.
They have a drive thru, inside is spacious and the drinks are so much better than that other popular coffee chain.
Nice variety, ckean, nice staff. Went for gift cards
Great ambiance, clean place and good people to serve you!
Omg this coffee is so good..
Great drinks, service nd snacks. My hubby loves this place.
My favorite coffee spot! The bakery items are fresh and tasty
It a habit and a good one. Its my Cheers and the drinks are good
I cant get enough of my CBTL! Winter Dream Tea Soy Latte, great during hristmas season!
I love the hazelnut ice coffee blended so oooooo bomb
One of my favorite places. Nice staff
Superb spot...And now,online ordering with the app!
I better get McDonalds, its cheaper and taste better
I love coffee bean and tea leaf. Whats Starbucks?
Excellent service and high quality drinks and food!
Nice, good service. Food and drink excellent.
I love the blended matcha drink!
I especially like their Orginal Ice Blended drinks. I usually get the chocolate with malt.
So good
So good the black forest ice blended is AMAZING!!!!
Vewy Cwean toiwets!!! I make poo here.
Always fast and friendly.
Best coffee
Love my coffee bean and tea leaf
Please get a Coffee Bean in Big Bear where I live😁
Lousy coffee lousy Wi-Fi slow service and 20 minute parking.
Friendly atmosphere and two comfortable couches. Parking OK.
Great service!
It a Coffee Bean, great coffee and tea with friendly service people!