Well whats new that i work there now so everyone should come check the store out
I purchased a bedroom suite August 1,2020 . I was told I would receive it within 4-6 weeks due to back order. Here It is November 14,2020 not once have anyone reached out to me in regards to the items purchased . I constantly had to reached out to the manager . I feel like If they wasnt sure of the exact arrival date then they shouldnt be selling those particular items .
I love love love this place! The staff is AMAZING, they have a great quality of everything you would need for you home needs. Mrs.Ceil and Mr.Troy is the absolute best. The service is FAST and FRIENDLY, and I’ll definitely return for ALL my furnishing needs, at a great price! I love this place!! Thanks a lot again guys!
I had a great experience at this furniture store. I purchased a kitchen table and sofa/love seat. Nate assisted me the entire time, answered my questions, and provided excellent customer service. I told him that I needed everything delivered within 1 day, and he made it happen. The furniture seems to be high quality and they have a wide variety of options. I highly recommend this company.
My experience here was great. Fast and friendly service. Answered all questions with no problem. Also helped me find exactly what I was looking for in a timely manner and at an affordable price. My furniture had to be ordered, but came in the next week. I will be back.
Customer service was great, I really felt as if I was conducting with family. Choose home furniture for your home.
Its TAKING ENTIRELY TOOOO LONG TO GET MY stuff...delayed another 2WKS
I been waiting on my bed soooooo dammmmm long .. ....... I really don’t think they even know when it’s coming... do not shop here....
No furniture that I wanted and not really going out of business. They are still ordering furniture.
Today I met Troy and what an awesome guy he is. I purchased two bedroom suites and a living room suit today with the help of Troy. I told him what I was looking for and showed me what they had; along with making me a very happy customer.Today, Home Furniture in Montgomery Alabama gets a five star rating and A plus for an outstanding service. Thanks Troy for all that you did today!!!😊Tonya Lewis
Good affordable furniture with excellent customer service. This is truly one of the best places to buy bedroom sets, dinning room sets, kitchen tables, and etc. The store has great quality and associates are team oriented and family friendly as well. I strongly recommend this store for all furniture seekers!!!
Good looking furniture but the prices are wayy to high considering a Going out of Buisness Sale.
My experience at Home Furniture was heavenly. The associates are knowledgeable of the inventory, respectful of the clients choices, and the inventory is one of a kind. Will I come back?? Of course in a heart beat.
Cheap looking flashy price too high not what I expected
Very friendly staff!
I have purchased a lot of furniture from here and have loved everything. Have had no problems at all. De went above and beyond for us. You will not be disappointed!!!!
The staff is absolutely amazing. This is my second time coming to this location. Not to mention the furniture is of excellent quality. Ive never had an issue and I am definitely a return customer for life.
Needed a twin mattress for a bunk bed. Went in, selected a nice comfy mattress, and brought it right home. No problems. Very convenient!
Hakika was very helpful and she knew all the information for financing and in store credit. They have nice furniture and group sales also. Financing is the best option when dealing with this store.
Bought a queen size bed. They take the time with you to ensure you get what you want. Great shopping experience!
I love Home Furniture. Awesome customer service, awesome quality furniture, year after year. Go see Abdul he take care of you.
This is my 6th time coming into home furniture here in Montgomery. I always get Every thing I need & if its not here in the store I always get it in a timely matter. I love the service and prices here. There the best in the city, hands down!
I had a great experience at Home Furniture. The service was great. The sales associate was very friendly and polite. Enjoyed looking around in the store.
The experience was great. Dee is a hell of a saleswoman. I recommend this place for all your furniture needs and make sure you ask for Dee.
I walked in and I was greeted w/great customer service. I was in the market for a mattress and I was pre-approved all in 30 minutes. Troy and the financial expert were excellent!!! Beautiful store and furniture.
The sales people were very helpful and worked to ensure I could get what I wanted when I wanted it. Delivery was great, they even called to offer to reschedule due to rain on delivery day, which I declined.
Crooked! Crooked! Crooked! Stay Away From This Furniture Store! The policy is horrible! I purchased a bedroom set in CASH for my twins, however shortly after leaving the store I realized it was ordered in the wrong color. I called the store in less than an hour and requested that it be changed to a different color. The clerk checked to see if the color I wanted was available. I was told that it was however it couldnt be changed b/c it was a special order. I didnt understand what that meant so I asked my sales clerk to explain. I was told although my furniture was on the store floor it was an Ashley furniture original and therefore a special order. I stated that this was poor customer service and if I had known I would have purchased it from Ashley Furniture, right up the way! It was the same price and I just wanted to give a local store business! I was transferred to the assistant manager, the assistant manger repeated nearly the same thing as the sales clerk but said it wasnt due to being an Ashley furniture special but was b/c it wasnt in the warehouse at the time I order! I stated neither of those things made sense to me and that should have been explained or spelled out on the receipt. Also, considering that my delivery was a week away and ordered less than an hour ago they should be able to accommodate me. Seriously who would have thought that an order not in the warehouse was considered a special ordered! I then asked if I could get a store credit, b/c I spoke to the clerk about the king size bedroom set and told her I would be back with my husband later that week. I was told NO b/c it was a special order! I asked if the manager of the store could be called to reverse this policy and the assistant manager said she would call him tomorrow. I pleaded with them to resolve it today before everything was confirmed and the assistant manage said Maam you purchased it so you are going to have to deal with it! Then hung up on me! Really hung up on me! I have never purchased furniture from a store with a policy as strict as this one! This store is a fraud! Theses people are crooked! The worst customer service I have every experienced! Stay Away! Stay Away! I only wanted to change a color, not get my money back or make a return!
I bought all new furniture for my home, and I love it. Especially my storage bed! Very affordable.
I came to Home Furniture with my sister and no intention of buying anything and there was nothing in the store I wanted but Troy didnt let me leave, he sat down with me and two catalogs until I found what I wanted. I ended up purchasing the bed of my dreams a California king dark cherry wood beauty, Im truly satisfied and have a 5 year warranty
Excellent Customer Service. Very Cordial. And Friendly.
I have had problems with them, the dont care about the customers
I had a great experience at Home Furniture! They have great merchandise and I found a great bed set!!! Great customer service!!
My experience at Home Furniture Montgomery was very courteous. Staff was helpful. I am pleased with my purchase.
Very pleasant! The delivery guy pointed out a scratch on the head board that we would not have noticed. A new head board was delivered the very next day!👍🏾👍🏾👍🏾👍🏾👍🏾😄
I had a lovely experience at home furniture. The staff was very helpful and friendly.
I drove all the way from Auburn to buy my furniture from home furniture great customer service ask for troy
I received quality help and service from everyone in the store. Mr. Harris was courteous and professional while ensuring that I was satisfied with my purchase.
Poor customer service creates problems show no sympathy or problem solving skills until you demand your money back. Sales team are awesome, however those rude mofos behind the desk and so call mangers pure trash. Will never step foot back in. Definition of a poor managed business.
BAD BAD BAD EXPERIENCE!!!!! I AM VERY DISAPPOINTED WITH HOME FURNITURE. IT STARTED OUT WITH GOOD SALES PERSON NATE BUT IT ENDED BADLY!! 1ST OFF, WE WENT IN PICKED OUT & PAID THE DEPOSIT FOR OUR FURNITURE ON 2/26/19 WITH ESTIMATED DELIVERY FOR 3/12/2019. I CALLED ON SEVERAL OCCASSIONS AND WAS ROUTED BACK TO MY SALES PERSON AND ADVISED THE FURNITURE WAS ON BACK ORDER DUE TO THE SOFA SET BEING VERY POPULAR BUT IT SHOULD BE ON THE TRUCK IN 2 WEEKS AND WE SHOULD GET IT BY MONDAY 3/28/2019. NOW DONT FORGET WE PAID FOR THE FURNITURE ON 2/26/2019 SO ITS ALREADY BEEN A MONTH OF US WAITING ON THE FURNITURE!!! SO I CALLED AGAIN ON 3/27/2019 TO SEE WHAT WILL BE THE DELIVERY TIME FOR THE FURNITURE. I WAS ROUTED BACK TO MY SALESPERSON NATE AND AT THIS TIME I WAS VERY UPSET AND ADV HIM THAT HE ASSURED ME THAT THE FURNITURE WILL BE IN!! WHEN I SPOKE TO NATE, HE SAID I NEVER TALKED TO HIM AND YALL I TALKED TO THIS MAN ON SEVERAL OCCASSIONS AT THIS POINT OVER THE PHONE AND HE WAS GIVING ME THE DATES FOR THE DELIVERY! NATE THEN TOLD ME ANOTHER DATE IT WILL BE IN WHICH WAS MONDAY, 4/8/2019... SO I CALLED IN ON THAT MORNING TO CHECK ON THE DELIVERY AND TO MY SURPRISE YALL THEY SAID THEY DONT DELIVER FURNITURE ON MONDAY AND OF COURSE NATE SAID HE DIDNT TALK TO ME!! AT THIS POINT I WAS FERIOUS, I HAD BEEN WAITING ON THAT TIME FOR HIM TO TELL ME AGAIN IT WOULD BE HERE BY WEDNESDAY 4/10/2019!! GUESS WHAT YALL THE FURNITURE WAS NOT HERE ON WEDNESDAY EITHER!! I IMMEDIATELY WENT UP THERE THEY GAVE ME A REFUND BUT I DIDNT GET NOT ONE APOLOGY!!! THEY DIDNT CARE AND I WAS TOLD THEY WILL REFUND MY $75 DELIVERY FEE BUT I DONT THINK I GOT THAT BACK!! THEN TO MAKE THINGS WORST, I ACTUALLY WAS APPROVED FOR CREDIT THROUGH KORNERSTONE CREDIT BUT THEY CANCELLED BY APPLICATION SO I COULDNT USE THE CREDIT AT ANOTHER FURNITURE STORE!!!!!!!!!!!!!!!!!!!!!!!! I WOULDNT RECOMMEND THEM TO ANYONE, BUT I WENT TO MONTGOMERY OVERSTOCK AND SERVICE WAS FANTASTIC!!!!!!!
Didnt deliver all of the furniture purchased due to a product being damaged. When the product arrived, 5 days after the first delivery, was scheduled on several occasions to be delivered but was told the Truck broke down, will be there tomorrow, nothings coming your way, and whatever other lie David could tell. I paid for the delivery and set up on June 7th and finally received it on July 2 due to the different lies told. It was brought out, left in my kitchen since that was the entry used, boxed in with no handles put on the drawers. My nephew had to assist carrying it in the house. So how is that Delivery and Setup? This was a Chest for my Boys room, not a Kitchen Item. Nice and courteous when purchasing but total Jack Asses after they get paid. I will never buy from them again and before anyone else does, please check out other furniture stores. Two persons that I know of have had the same experience as me but I was going to my Attorney the next week with my recorded conversations of the lies being told over and over again. The WORST customer service ever.
I had a great experience purchasing a livingroom and a bedroom from this store that been recommended to be by a close friend prices are great, good customer service and easy processing on finance, im so happy .
I experienced a great customer service at Home Furniture, and I’m looking forward to purchasing again soon .
Purchased bed set the end of March. Thought I was getting good quality furniture. The wood turns out to be cheap thin wood. And the bed frame is are of plastic. It was broken in five months.
Excellent customer service. I found exactly what i needed for a very good price.
Worst experience ever! If I could give no stars, I would. Bought a sofa and bed set. Was told lies about delivery dates and times. You have to keep calling them about your furniture, they wont call as they promised. Just poorly run and managed!! BTW the owner of this store also owns The Blvd store as well. They have nicer furniture but I wouldnt deal with these sorry SOBs ever again.
I been shopping with Home Furniture for years...They sell quality furniture and always give you great prices...the staff is always friendly an gives you excellent customer service...I always refer friends and family to shop there
Fast Shipping ! Awesome Customer Service, will buy again soon ☺️
I have the most wonderful experience with the most wonderful sales person named Dee ever come its a home for him to come see Dee she will take care of you I will come back for any furniture need I might have
Greatest service I have ever seen. The salesperson Dee was the best and made sure we had everything that we needed.
I brought my sons twin mattress there and I will definitely be coming back!
My experience was great at Home Furniture with Mrs. Victoria here in Montgomery Al. She was very helpful and her service was great
I had the most wonderful experience with the most wonderful sales person ever named Dee . I will most definitely come back and Shop with her they have great furniture at great prices
Great ppl, i have a great experience with my purchase there, thx to everyone at home furniture, sure will be back .
Home furniture has great sales people,price,and furniture.i checked a lot of store and no store can beat there prices Ill be back for sure
Friendly fast service got in an out in no time!!
I had a great experience at home furniture today. Troy and Dee was great!
Excellent experience. Fast service even with credit and for financing.
I Will never buy from this company ever again. I purchased a three piece living room set from here but one piece of my living room set was not in stock so they had to order it for me. I was told it would only take 7 days to arrive to the store. It is now going on three weeks and I still have not received my third piece of furniture I paid for. Every time I call or go inside the store its always a different date or a different story of why its not in yet. Troy, the owner and the store manager are all full of bullshit. I called and spoke with the store manager and told I would like a refund on my ottaman but he claims as a store manager he can not do refunds and I would have to talk to the owner. Which he goes to tell me he travels out of town a lot and really doesnt know his schedule of when he will be in store. By far the worst business ever. Please check out other stores before shopping here.
Great Customer service I have purchase all my furniture from here & have had it for years I recommend this place of business
It was great service there. I love the store, they are friendly
Just bought my new furniture from here . Great experience and great people ! I will be back for more furniture!
Had the best time at home furniture I was able to purchase my furniture and get it delivered the same day
I really enjoyed my experience with Home Furniture. Dee and Brent were very helpful.
I was greeted when i walked in the door. Salesperson was very friendly. And i didnt mind spending my money there.i would recommend to all my friends
Great furniture at good prices
I had a great experience at home furniture.I purchase a sofa and love seat.
Abdul and his team are great with excellent prices and service.
Great staff, great customer service, good quality furniture. I will be back for more.
Great customer service, lower prices in town, i love my furniture, i highly recommend this furniture store, i had same day devilry .
Loved there furniture and prices.everything was in stock and I got my furniture the same day
My salesperson was very personable and I was very pleased with my purchase.
I didnt go there
I Love the price and furniture the sale people were really nice
Dee & Keith are awesome! Positive attitude, very helpful and knowledgeable on the products!
I had a great and friendly time here with great service
Fantastic, outstanding, free food. Excellent customer services.
They cost too much. And then its complicated to buy using their so called easy financing.
Wonderful store, excellent staff. Great prices.
Very nice showroom, great variety
Great inexpensive furniture, friendly staff
Wonderful experience was great customer service great prices great I will always come back To see my favorite salesperson D
The worst service I never had before!Do not recommend this store!
I love going to Home Furnishing and very helpful employees
Love the staff including the wally d, dee, troy, tony, thats my brother, abdul,and ben. I highly recommend going there
It was great and awesome come see troy at homefurniture
I just went inside to find out about prices on some bed items
Very fast service 🥰
Good service, pricing could of bedn better.
I had a great experience. Will come back again.
I got approve within less than 5 mins for financing, friendly customer service, always greet at the door.
Im got me a three piece sofa set and dee is the bomb with helping if anybody any furniture ask for dee at home furniture
I love this store very nice people
Everybody was nice and friendly and ready to help
Everyone was exceptionally friendly and helpful.
Great customer service!
Nice but toooo expensive, overpriced
Great experience, good prices, nice workers
It was wonderful great customer service.
Great service!!!! Favorite furniture store.