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Starbucks
12751 Moreno Beach Dr, Moreno Valley, CA 92555, United States
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Starbucks
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Ju
Review №1

Hours state they open at 4:30 am. Showed up around 5:10am before my shift and the doors were locked. Drive-Thru only. Kind of hard to do when on a motorcycle. Employees didnt even bother to assist.

Ma
Review №2

Closest one to home with a drive thru and drinks taste ok so here I come again tomorrow lol

Te
Review №3

Service was great and my order was made exactly how I wanted it

ja
Review №4

Good location, drinks are usually good but when I went today, the dude running the window today is kinda rude. Bad service. Handing me my order and he can’t even look over at me :/ I’m trying to tell him something important and he has no idea.

Al
Review №5

I love me some starbucks. But give yourself an extra 20 minutes at this location. Once you get your drink you remember it was worth the wait. :) workers are very very nice.

Fr
Review №6

Thank you Kim! Youre absolutely so sweet. Very great customer service!!

le
Review №7

This is absolutely THE worst Starbucks I have ever visited! First off the guy at the window acted like I was inconveniencing him when I asked for siracha for my spinach feta wrap. Which after 4-5 minutes he tells me no they don’t have any. Second, the tall medicine ball that I ordered I didn’t even get a sip of. After I Drive off and as I turn the corner the entire cup and lid that was not placed securely on the cup slides out of the first cup that it was placed in. So they gave me two cups for the drink. Needless to say my right leg was burned! One cup still in the cup holder, the other cup on the floor with the lid and tea bags. I called the store, no answer. I have been trying to call for over 45 minutes no answer. In fact, as I’m writing this review, still no answer...

sn
Review №8

Ordered 3 drinks. One drink made completely wrong, 2nd drink spilled in bag. Starbucks says I have to physically come into store to replace drink that was made wrong and they are not responsible for drink that spilled. I disagree because the drinks were in a flimsy paper bag. If they had been in cup holders, perhaps Id agree. I explained that I am disabled and do not drive, so I cannot get to the store...hence my delivery order. Starbucks would not credit my card or allow me a credit for future order. I am VERY disappointed in this particular location and their customer service.

Ma
Review №9

Friendly staff always. Fast internet.

An
Review №10

Mobile order monitor needed. 30 min wait.Dont park directly in front of establishment, will be blocked by drive thru line.Associates not identifying opportunities for situation improvement. :(

Tr
Review №11

Ive been meeting my husband at this place 2-3 × a week, every week for over a year. We always get large drinks and tip these kids. Sometimes we get snacks. It is a convenient spot halfway between my husbands work and our home and we ride home together. But lately it has gone really downhill. They frequently are out of inventory on ingredients for various drinks & the manager (blonde girl with excessive tattoos and giant gaged ears) has become increasingly more and more hostile. After the rudeness today, we decided we will begin meeting at the Starbucks a little further down the road by Home Depot. They made it very clear today that our business isnt appreciated or wanted. No problem guys well take our money elsewhere.

Ka
Review №12

Great customer service 👏👌

Ki
Review №13

Hung out doing so work enjoying the air and music.

Se
Review №14

Every time I come here it takes forever I’m in line at least 20 minutes and only 5 cars in front 🤦🏽‍♀️ I get y’all could get busy at times but it’s every single time I come not cool. I live in Compton and they have like 15 - 20 cars and max we do 25-30 minutes. Please hire more employees.

gi
Review №15

Super clean, the people who work here is very nice and friendly

Ra
Review №16

Ordered a venti vanilla latte through the drive through and got home to discover there was no vanilla in it. Drove all the way back with the full drink to have it remade correctly and the staff treated me like I was trying to scam them out of a cup of coffee. I’m black. 🤔

Ka
Review №17

It was clean they served me fast

Jo
Review №18

Their sugar free options are very limited.

RA
Review №19

Great place to be with family. Stay safe

Ca
Review №20

Everytime I order threw the app I wait and go and never is my coffee ready . Then they say they never received my order and I have a receipt on my phone proof I paid.

St
Review №21

Only location where I’ve been satisfied thank you!

Ro
Review №22

Very nice service would definitely return and very clean

Ti
Review №23

I was jus in the drive thru 15 min ago, n specifically asked for my iced drink to carry light ice, it even says so on the drink ticket, I’ve worked at Starbucks before and I understand the stress of working in a fast paced environment in customer service, but I asked as nicely as I humanely could and still had to pay 5 bucks just to finish my drink in 4 sips because most of the volume was taken up by ice, it’s almost like the excessive ice was spiteful, Jesus, if I could add a picture I would, iT would be comical if I didn’t jus waste my money

Kr
Review №24

Has both walkin and drive thru but the place was busy. Service was fast enough for the amount of people but still. Would have been faster to go inside.

Li
Review №25

I went today at around 2:30-3:30 and the girl at the window had very nasty fingernails, it made me really uncomfortable especially because she kept touching my hand. If you guys could please have her wear gloves or use the cups like you guys have before I would really appreciate it because her fingernails really grossed me out and that’s not what I want to see when I’m getting my order handed to me. I have gone plenty of times before and the customer service and drinks are always really great and I’m sorry for being a Karen, but it had to be said because I’m sure I’m not the only who noticed. Thank you.

Ch
Review №26

Best starbucks in moreno valley

Ch
Review №27

Not a long line. I liked my drink. It was Peach green tea lemonade. It was delicious. 4 star because I had to ask for my receipt.

Ge
Review №28

This Starbucks facility is one of the new cafe restructured stores. It has limited seating inside and purposeful line dedication. The outdoor seat has also been changed

dw
Review №29

Scam alert was at the Starbucks on Moreno Beach the cashier charged me twice 13.55 an 17.60, showed on my phone and she claim she did not, spoke to manager with the blue and green hair and said she could not do anything, it says it was done there. Called corporate and the woman said yes it was her and yes she did charge me twice, will never go there again. Corporate refunded my money. Sad how people don’t own up to there mistakes nowadays

Er
Review №30

I just had the most pleasant experience at this Starbucks. I didnt realize I had driven up to place an order 5 minutes before the scheduled modified hours closure and they treated me extremely nice. They took my order and made it with no complaint and then after I left I realized that they were closing. Thanks for your kindness and courtesy despite everything that is going on. We all need it. Thank you!

Ma
Review №31

Zero, negative star..My own personal experience is,I would rather drive the extra miles to go to another Starbucks. Rude at greeting, rude at handing out coffee, no thank you have a nive day would you like anything else. Disappointing. No worth MY MONEY. Take it were it is WELL RECEIVED. Thank you and Goodbye 👋

Jo
Review №32

Anybody see anything wrong here? Waited 20 in line with only 6 cars. Ordered My drinks. One was right, the other not quite.

Co
Review №33

Drive-through with great and was speeding and gentleman was very kind

ju
Review №34

Ordered a mobile pickup. Arrived at the store and was told to go through the drive thru. If theyre not accepting mobile orders it should have been disabled on the app like the other stores do. Cold coffee and a 25 minute wait? No thanks. Coffee is already paid for, but Im just leaving without it.

Gr
Review №35

This is a pretty typical Starbuck, the drive thru is great, only problem can be finding seating. There are usually a few seats outside, but inside can be packed. Plenty of students, and other people using the place.

Ki
Review №36

I had the best experience and the customer service was amazing.

Jo
Review №37

Friendly workers and hard working employees. The place is very clean and organized!

je
Review №38

Seems they give you the wrong drink size ordered a Trent a and got a venti but didn’t notice till I had left thru drive thru but they charged the price of a Trent a hhmmm people stealing money maybe idk needs to be fixed

Th
Review №39

Loved the service 👏

ev
Review №40

Drive thru service during these times is how one would expect it to be; long line, long wait and annoying customers in front of you. The people at the window are really nice which makes the long wait bearable

De
Review №41

I love the honey mint tea

P
Review №42

The baristas do their best to keep up with the busy line in the drive thru and lobby traffic. Cut them some slack with your entitlement! Dont be a Karen! or a Kevin! They were clearly short staffed on this particular day and that is to no fault of their own. I witnessed a couple of rude customers taking out their frustration on them which was totally uncalled for. Be patient or make your own coffee at home.

Ro
Review №43

Excellent crew! So friendly to everyone and respectful to one another. They even remembered my name and asked if I liked my drink. Very cool!

Mi
Review №44

Absolutely wonderful!They are always friendly and helpful with me and everyone that comes thru the doors when Im there.People have to remember that you get what you give....Always be kind no matter what your going through.Because you never know what the other person is going through as well. It could be worse then yours and you could make the difference to that person..😁Smiles

Ho
Review №45

I was to receive a free birthday drink today, but once the barista scanned my mobile app, i was charged.

Ei
Review №46

Isnt the point of going through the drive-thru to remain socially distant?? So why do I have to wear a mask in the Drive-Thru??

Un
Review №47

Extremely beautiful

ja
Review №48

Ordered a white chocolate mocha through drive through and it just taste like milk. Had them remake it and it taste like pure sugar. Not the best service either, perhaps it was the people working at the time.

Ca
Review №49

My favorite store.

Ki
Review №50

Great service, food was warmed perfectly, coffee was nice and hot. Daughters love their caramel frapes, said it was perfect with just the right about of caramel. Delicious.

Ba
Review №51

Barista Alex was awesome!

an
Review №52

Has to be one if the slowest Starbucks ever. It never fails that the drive thru takes 10-15 min. I did a mobile order 7 min ahead of my arrival and still had to wait 10 min after I got there. Whats the point?! If you need to be somewhere DO NOT go here or if you do give yourself a 20 min window.

Je
Review №53

I have never been to a better Starbucks, this one tops it! I went in to order my regular drink but the girl in the drive thru suggested something similar and I said what the heck why not. She got so excited that I said yes! Which made me excited! She ordered everything for me and asked if everything she was adding was okay. After she handed the drink to me she made me try it and OMG it was amazing!! It was the Vanilla Sweet Cream Cold brew. I wish I would have grabbed her name because she made my experience 100 with her!! I will definitely be coming back hoping I get her again.

fa
Review №54

Perfect place to hit after a wonderful day at the lake

Ki
Review №55

This store in particular is right around the corner from my house. But in the tradition of places (the home, the office, the third place), these folks are kind, accommodating, great about getting the food and drink out expediently and correctly. I expect nothing less, and they have not disappointed. Thank you kindly !

Ka
Review №56

Always the best friendly atmosphere from staff to patrons. My daughter and I go every Sunday morning, alternating who pays. Its a bonding experience. I get a cold white chocolate mocha and I think she gets the same. Ill also have a blue berry muffin and she has a breakfast sandwich.. We love it!! KJM

Jo
Review №57

My Starbucks on La Sierra and Indianna is the best. Cristal is an outstanding employee, she always has a smile, and makes you feel welcome as soon as you walk in the door. I usually order tea(hot or cold) according to the weather, and my snack is always their lemon cake, it is so good! Be sure to ask for Cristal.

Am
Review №58

Good customer service I might be biased as a Starbucks addict 😁

Fr
Review №59

Great staff! Always very friendly! If & I mean if, they get your order wrong, they happily will go out of there way, to make it right! Ive always been treated well, with the utmost respect, even in the craziest of the busiest of times! Way to go guys! Keep it up! 👍🏻👍🏻

Re
Review №60

I probably would have given this a five but it always has a line for drinks always. And the parking in that parking lot is not that great so if you want to get out to have to park a little ways and walk and then the place is really small so its not cozy if you wanted to stay and enjoy drink you definitely will have to go on off times

Me
Review №61

This was 5 stars until this morning. Usually this place knows me by my drink and my loud truck... theyve never failed me until early this morning. While, kind and greeted nicely enough a short hispanic girl prepared my order... Ill leave a picture for the rest of the sad truly awful events that tragically took place

Yv
Review №62

Love me some coffee

Ti
Review №63

Always great, worth the wait in the drive thru

Ji
Review №64

The Starbucks app makes it easy to pay. I dont know why i waited so long to use it.

Ke
Review №65

Great experience as always. Barista was nice and attentive. This locations drive up is always busy but the wait was not horribly long. My Americano was made well and hit the spot for my drive home from work :)

St
Review №66

I prefer not to go here but its right by my house. They always have to remake my order cuz they never get the drinks right

Ho
Review №67

Amazing! This starbucks never disappoints! Coffee, tea and food is always good plus they always have everything stock!

da
Review №68

Best place to relax most times and their service is honest definitely my place

Br
Review №69

I live this place. The workers are very nice and friendly. Its something about a place where the workers remember your name and what you like to order that makes you just wanna keep returning week after week. Albeit SOME items are a bit oricey, the quality is always good.

Dj
Review №70

I wish I could give a 5 everyone is nice. But the bathrooms are always very dirty and smell bad.Dirty bathrooms and food do not set up a comfortable feeling.

Ke
Review №71

Friendly staff and quick service. Make good drinks and keep the store clean. Typically very busy and can be hard to find a plug to charge a phone or laptop computer.

Jo
Review №72

Love the people serving!

Te
Review №73

Service in spite of the line cheerful Baristas and burritos overall excellent experience

Bi
Review №74

Service is always as great as their coffee. Keep up the good work.

Li
Review №75

Great service .. my favorite drink is always made to perfection ..

Sy
Review №76

I enjoy treating myself once in a while. I like the baked goods there. Enjoy!

Er
Review №77

I went couple times on happy hours I show by app for discount they couldnt help me out when to different ones they help me there

Ja
Review №78

Great customer service. Never to crowded. Nice study area

Ca
Review №79

Natalie gave excellent customer service! Thanks for the help Natalie!

Je
Review №80

Excellent service and friendly employees. Also their coffee and bagel are so delicious

Ra
Review №81

Great please. nice and clean .good service

Ja
Review №82

My gouda breakfast sandwich was great. My Mom liked her frapp, she would have liked it even more if had more & a tastier whip cream.

As
Review №83

Worst Starbucks in the area! Not sure why its called a shaken iced tea if all the employees are too lazy to shake them and they hand you your tea still warm at the bottom. It literally takes 2 extra seconds to shake. On top of that the employees are rude and not happy to be there!

Ma
Review №84

Prices go up with no notice and the service is only ok. The store in Target takes more time and makes a much better cup of coffee. This place has some great employees its just a few that are slow.

Je
Review №85

Very fast service, clean store, and friendly staff.

se
Review №86

I like my iced caramel macchiato well balanced between coffee and milk and they made it delicious just how I like it, first try.

Ja
Review №87

I got through drive through quickly, they had my lunch sandwich at dinner and I was pleased

Ja
Review №88

First I will tell you that I rarely write reviews and I have never written a bad review, but, this is twice now. Last week I came here and ordered an iced Carmel Macchiato. I understand the drink has alot of milk but this drink tasted like pure milk. No espresso flavor at all. Then today my friend goes to pick me up a drink and not knowing what a Pink Drink was they did not question it. The drink has ZERO strawberries in it and 4 ice cubes! It is 85 degrees outside! 4 ice cubes and not one strawberry really!? These employees are not trained at all. For what they get paid they should know how to make a proper drink. Its really not that hard. All they do behind the counter is talk about there lives amongst themselves and give little service. Starbucks is expensive. There is no excuse for the level of service.

Ma
Review №89

Pumpkin spice cold brew is amazing!

Do
Review №90

I hate that I love their peppermint mocha frappacino. And those egg bite vides. Or whatever theyre called. The places is, and I say this begrudgingly, amazing. The staff is always perky and smiley and friendly. I kinda hate myself for this. But I love that place .

pe
Review №91

They got 3 out of 4 of my drinks correct :( Mine was the one they got Wrong

J
Review №92

Long and very slow drive thru, but efficient barista

IA
Review №93

I big thank you to the honesty of starbucks customers and the great staff at moreno beach road Starbucksyou save my holiday finding and returning my walletafter a flight from Sydney australia to LAX then a drive to palm springs i don’t think i was really with it by the time i stopped for coffeewell done Starbies

Ed
Review №94

Need to look for a genuine Espresso Bar with semi-automatic machines and grinders to do custom lattes.

De
Review №95

Nice store. Very busy. Staff not really attentive to customers. Condiment bar out of supplies.

Je
Review №96

This starbucks has the best costumer service!! Every barista there greats you with a smile and a helping hand! I love this location and will be returning.😎

Et
Review №97

Baristas are kind and coffee is good.

Jo
Review №98

We usually come here late to enjoy a cup of coffee. Tonight we came late, ordered and went outside. Enjoying the cool summer night. As the night grew later the music changed. The music went from your typical relaxing Starbucks music to a loud, rude, vulgar, sexual, private parts talking, Im gonna do this and that to you, degrading, demeaning rap. What kind of manager would allow this to go on? Whos running the place? When I went to tell the employee to change it she said oh you dont like this, you want me to change it? Really?! No good Starbucks.

al
Review №99

By far the worst Starbucks Ive ever been to. Took the cashier 5 minutes to even acknowledge me and take my order inThen had to wait 15 minutes for the unpleasant/unfriendly/rude guy to give me my frappacino, which wasnt even the full cup.Not happy, never returning

Ju
Review №100

This has got to be the worst Starbucks I’ve been too. I tried their iced latte macchiato and it was 1/8 espresso and the rest milk. Same thing with cold brews and regular lattes. They taste like chocolate milk. It’s super inconvenient since I live next door. I think the baristas might need more training in making the drinks. Every other location makes consistent drinks which is what a franchise experience is supposed to be like. Not sure if this is franchised but the drinks are awful.

Information
88 Photos
100 Comments
4.1 Rating
  • Address:12751 Moreno Beach Dr, Moreno Valley, CA 92555, United States
  • Site:https://starbucks.com/store-locator/store/8148/
  • Phone:+1 951-485-6878
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:4:30AM–12AM
  • Tuesday:4:30AM–12AM
  • Wednesday:4:30AM–12AM
  • Thursday:4:30AM–1AM
  • Friday:4:30AM–1AM
  • Saturday:5AM–12AM
  • Sunday:4:30AM–12AM
Service options
  • Outdoor seating:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great dessert:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Usually a wait:Yes
Payments
  • NFC mobile payments:Yes
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