I had a great experience and I went to fix my gold chain it looked all brand new you couldn’t even tell that my jewelry was broken before and they helped me quick and acted fast. :) I am a satisfied customer. I highly recommend it here great service from employees.
Awesome quality, awesome service and very reasonable prices. Thank you for making our wedding shopping experience unforgettable!
I had my fiancé’s ring sized.They are very professional, polite and honest.I will buy jewelry from them, any time.The ring looks so beautiful they even comp me with a super nice case for the ring.Thank you so much.
Had some jewelry custom made from John and I have to say the over all process was amazing. He was very thorough and my jewelry came out perfect. Would highly recommend everybody to go see him if your looking for good jewelry. Will be back in the future when it’s time to propose.. thank you John!!!!
This review is a little late due to my purchase being made in May 2020. However, I would absolutely recommend Fashion Island Jewelers to anyone.John was the one who helped me with my ring purchase. With the pandemic going on and everything still closed during the time, I made a purchase to have it shipped out to me. I receive a call from John on the day of the shipment asking if I want to pick it up instead and that he is open for pickup. I agreed to the pickup and stopped by his store.John was so great in showing how the ring is in person and asked if it looks great in person as pictures makes it look different than in real life. He also told me about the warranty with no pressure. The whole process was so smooth and John made sure I left his store feeling content. I apologize to John for this late review but overall, Fashion Island Jewelers is a gem in the Moreno Valley Mall. Consider them the next time you are shopping for a ring or any type of jewelries. Thanks John!
What can I say? I bought my engagement ring for my wife here and John and his father were nothing but honest and helpful. For a retail jewelry place, this place feels stress free and enjoying .... fast forward to now and I upgrade my wife’s ring and once again John and his store did not disappoint ... straightforward and helpful once again ... I’m a customer for life here.
This place was great as soon as I came in I was greeted by John Ozasi whom was very professional cool laid back didnt force a sale on me and helped me not only get a big approval financial, but really took the time to help me find the perfect gift I was looking for. Definitely recommend coming here.
Very great customer service worked with me through the whole process of customizing my ring
Hi John, I wanted to start off by saying thank you so much for putting all of my creative ideas for my wife engagement ring and our wedding bands all together. John, you and your dad Alex has done an excellent job on our rings and we sincerely appreciate very much and we will be using you in the near future.I have to be honest with everyone here,. I was a bit skeptical to try a new jeweler due to the fact I have a good friend in Orange County that is a jeweler too.. unfortunately my friend was on his vacation with his family a few days before I needed to start on my rings. After looking around at some of the local shops and other big names stores. I was not convinced nor impressed of what they had to offer. After approaching Fashion Island Jewelers.. I spoke Alex Ozasi and his son John Ozasi a family owned business, from the very beginning they were very humble,. respectable and kind people. They wanted to make sure I was well informed on the diamonds I selected for my wife engagement ring, and to know what to look for. They made sure my experience in buying either there or anywhere else for matter the customer didn’t get taken advantage of. They are very passionate jewelers and are looking out for the best interests for the customer.. no doubt my rings took time to create a one of a kind ring,. John has very good communication skills - this was a PLUS! To me. Especially when I have to work and have to answer back on my break time due to work,.. John was very flexible. Those who are reading this review,. You don’t have to take my word. See his Instagram pictures for yourself or walking in to their store and get to know them and their quality craftsmanship that they have to offer. Again, thank you Alex and John Ozasi for all of your hard work.My experience With both John and Alex Ozasi was a five star with me,. My entire family loved the custom ring work. I strongly recommend them..Sincerely,Charlie Moreno
The shopping experience is remarkable, the service is professional, comforting and excellent and easy to speak with the merchants. All questions and concerns are answered and taking care of....
The woman working at the store was very helpful. in making an appraisal of a ring for me. Gave me a fair price for the sell of the ring.... a 100 dollars less, but thats a true business woman. Good business.
The Perfect Place to make your Wife or Spouse/fianće happy
Thank you Jon Ozasi for your help picking the perfect anniversary ring ❤️💍 Like my husband said, you made the process simple 👍 Highly recommend and beautiful selection of rings plus more 💎💍💎💍
John is the nicest and most professional jeweler I have ever met. After describing what I wanted for my fiancees wedding band, he suggested making a custom ring because it would be easier to make then to find. John was able to work within my budget and created something that would have more expensive and not as nice if i was buying from a display case. I definitely recommend him for any jewelry need. He is extremely knowledgeable and friendly.
John and his father are not only gentlemen, but also great businessmen. They understand their business and how to help their clients get the most out of their budget. After several weeks of doing my research and going to the obvious common stores and not finding anything to my liking I started thinking I may have to settle. I then happen to walk by Johns store and after a nice conversation with John, I walked out with the perfect ring. It really was everything I was looking for.Being the owners of the business allows John and his father to be more generous on the pricing they set. They are not held to corporate pricing like the mainstream stores. Also, now that most of the mainstream stores are all owned by the same company, they all have the same mass produced items at high prices. Fashion Island carries a lot of unique rings and custom jewelry that would be 5x as expensive at other stores.Another reason why I ended up giving my business to Fashion Island Jewelers, is because I saw Johns commitment and care for his clients and community. While I was there, a previous client came in and mentioned he needed a little more time on his current lay a way item. John asked him approximately how long he needed and after the answer he said OK, thats fine! That showed me that its not only important to carry great quality merchandise, but that the relationship they build with their clients is equally as important to them. I was impressed with the quality of jewelry, the customer service and truly genuine attention to what you are looking for. My fiancee and I were extremely pleased with the ring we bought, and at a great price!!Go and see John and his father next time you are looking for a jewelry piece for any occasion and you will not be disappointed.
An absolutely fantastic place to purchase jewelry. My fiancée and I both got our rings here and the end result was better than I even expected. We needed a custom design since I inherited her engagement ring. Very professional and very affordable. Dont go anywhere else.
John was awesome! Fashion Island had the St Jude charm I was unable to find anywhere else, for a phenomenal price and even had it modified the same day so I didnt have to make a second trip! These guys do awesome business!
Went here because even though we say we are husband and wife we havent married yet an went to look at ring for me. The person was rude an made me feel insecure
John did an amazing work helping me getting the best ring for my wife. Very professional and great customer service. Will definitely come back here. Highly recommended.
2JAN19-Update on another recent visit: Once again- SUPER EXCELLENT CUSTOMER SERVICE! I saw the same young gentleman- I dont know his name, sorry! Very well dressed, excellent communication during my visit, and once again, he shared his outstanding knowledge on his profession. I will not go anywhere else- this store is amazing, and the customer service is stellar! Thank you for another pleasant visit!!I just came from there to change out a dead battery in my watch. I do not know what the gentlemans name is, but the customer service he provided was absolutely superb!!! I just cannot believe how nice he was, and how informative he was about all of the questions that I had asked. I even asked him about two of my rings, and he resize them for me right on the spot. No charge. Oh my gosh, I am going to search for him every time I have a jewelry related problem or question. Dead serious! I will go nowhere else!!! He was dressed professionally, he explained everything in laymans terms so I could understand, polite, the store was so clean, immaculate, I hope that is the right word, I did not feel rushed, he was very calm-cool and precise, HE KNOWS HIS JEWELRY STUFF!! OMG, I could go on and on and on and on. Above and beyond 100% perfection!
Shopped around, they by far had THE BEST SERVICE, THE SELECTION, & THE BEST PRICES. They were very educational and not pushy at all. Will recommend all of my friends and family. I suggest you check them out.
The best jewelerwill buy more in the future fasho
Top notch service, always exceeds expectations on custom pieces I need made! Don’t go anywhere else!
They are very honest, and very easy to work with. When I went in to purchase an engagement ring, I was completely lost and was not sure what I was looking for and what to look for. They explained me all of the differences and what to look for in diamonds. After I did my research/shopping there was no question I was going back. They have had my business for a long time, and will have it for many more to come.
Ive been dealing with these guys for years and theyve always been excellent to me if you want a really good deal in jewelry talk to these guys. I return to them for all of my jewelry needs and Ive had a few. Five stars because thats all I can give.
Very fair and professional with prices. I bought a 14k Mens bracelet and got a better price than any other jeweler I visited. Very happy and satisfied with the sale. Thank you Fashion Island Jewelers!
Came in on a Monday evening. Got same day rhodium done on a ring. John was great. Def will be back in the future
Great procducts for great prices, way better than all the other jewelry stores in the mall.
My fiancé purchased my engagement ring here...this ring is absolutely stunning!!! We went back to get it sized and staff is friendly and very professional! Fast forward a year later to purchase a matching band for my ring, staff totally remember my fiancé! We purchased my wedding set and his band! They made us feel super comfortable! Would recommend them to family and friends!
Great location Very hospitable Beautiful jewelry excellent prices Most definitely will return
Best price for your gold!!!! I recommend
Very Friendly, and very knowledgeable in all there fine jewelry. If you want the best I highly recommend Fashion Island Jewelers
Great prices and service.
Highly recommended it, best prices with the best selection. They also do custom design too
Best customer service ever I recommend them!
Great service provided, walked in to get sized because she was going to get me a ring online. Ended up purchasing,
Great customer service with an amazing selection of merchandise.
Bad customer service