user
Heiskell Automotive
91 Canyon Rd, Morgantown, WV 26508, United States
Appearance
Heiskell Automotive
Comments
So
Review №1

The staff was quick to help and extremely friendly. They were fast with the service and tried to get me the best deal possible with replacing my headlight. Definitely coming back whenever I need anything done!

Ya
Review №2

Great leadership which is also reflected in customer service. Honest and straightforward! Im blessed I found them! No need to drive to Pittsburgh anymore.

Jo
Review №3

I have had several experiences here - anything from checking out a potential used car purchase (passed on it, thanks to Heiskell) to routine maintenance on our vehicles. These guys are professional, know and love cars, and they do what is appropriate and necessary for the vehicle. We plan to continue to use them in the future.

Gr
Review №4

I have came here many times and will always continue to. Always helps me out with whatever I need and never had future issues with what they work on. Absolutely love them so happy I found this shop.

Me
Review №5

Everyone makes you feel like you’re one of the family! Trustworthy and honest. Thanks Skip and team!

An
Review №6

We highly recommend Heiskell Automotive! They are great to work with. We appreciate their honest assessment of our vehicles and customer service!

Ke
Review №7

I highly recommend Heiskell for all of your mechanic needs. They are kind, great at their job, and always straightforward with you. Thanks for great service!

Ru
Review №8

A great group of people that do fantastic work at a reasonable cost. Would definitely recommend for your automotive mechanical needs.

Ki
Review №9

Another great experience! Excellent customer service! They have helped me so much with my car. They break it down so I can understand what is going on.With my most recent problem I have taken it to other cheap/budget car repair shops and I have gotten outrageous estimates and “potential problems” into the $20,000 range. Paid over $200 for a camshaft sensor replacement and drive home with the car still messing up. I bring it here for a second opinion and am told the problem is SIGNIFICANTLY less money.Long story short take it to professionals! Here they are affordable, they do it right and they’ll help you understand what is going on with your car. I will continue to be a repeat customer.

Ke
Review №10

Skip and his team did a great job diagnosing and fixing my engine problem. Zach was honest and up front about what needed to be repaired, kept me informed, and was pleasant to deal with. When the repair hit an unexpected problem late Friday afternoon, Skip came into the shop on a Saturday morning to figure out what was wrong, called me to explain exactly what the problem was, and fixed it that day so I could have my car back for the rest of the weekend. Top notch service and communication.

Ni
Review №11

My aunt took her van last week. They did a great job and did a little extra for no charge. Great people.

Cr
Review №12

Great customer service! I will definitely be using them again and highly recommend them!

Te
Review №13

I brought our MB C300 here for an electrical repair.Based on the quality, value, and professionaism on display I wish I wouldve found out about this place years ago! I will definitely be back!

Ch
Review №14

This shop is top notch. Up front and honest, they helped me quickly when I has a major engine failure on I-68. Great with imports and very knowledgeable. I would trust these guys working on my car anytime.

er
Review №15

Communication was spot on and service was excellent. It’s always a pleasure when your mechanic is also an enthusiast and treats you and your car accordingly. Top notch and highly recommended.

Ma
Review №16

Great service, great people, amazing dog.

Re
Review №17

Very straightforward and honest - great to work with! Whether you’re there for basic maintenance or something bigger, they are there to make sure the job is done completely and correctly.

Ca
Review №18

Great communication and service. Looks like weve found our go to auto service place.

Ca
Review №19

Friendly, courteous, honest and very knowledgeablePs: need bigger parking lot ! LOL

Ky
Review №20

Took my car in to check the brakes and they were very helpful and efficient. I got my car back quicker than was planned. And on their last day before closing for Christmas.

Ru
Review №21

Good people! They found the issue with my vehicle and fixed...they were very honest and full of integrity. I felt with the owner Skip directly...my vehicle broke down while returning my son to WVU,I had it towed to his Garage! I live an hour and a half away and can fully see me returning to him for future repairs!

vi
Review №22

Excellent and timely service. Also troubleshooted engine light on my 2014 428xi

cr
Review №23

Skip and his team are all amazing, i dont bring my car to any other shop but this one. This team has help me rebuild, repair, and drive my dream car! Heiskell Automotive is the MOST TRUST WORTHY shop around morgantown. Theyre fast, efficient, and beyond heavenly quality! Thank you all on the team for helping me rebuild my celica!

Ke
Review №24

Tremendous garage. These guys know what they’re doing and very fair on the pricing. Especially, if you have a foreign car, this is definitely the place you want to take your vehicle. Trust them wholeheartedly and wouldn’t take my car anywhere else.

Fa
Review №25

The staff was friendly and courteous. They were professional and punctual. I strongly recommend Heiskel Automotive.Fay

St
Review №26

10/10 recommend! My repair ended up taking much longer than estimated (at no fault of their own) and they still only charged me the price from their original estimate. Problem is fixed, everyone was very nice, and I never felt like they were trying to take advantage.

Kr
Review №27

The owner, Skip, is super communicative and helpful. I love the company and feel comfortable referring folks here for older import models for sure.

Da
Review №28

I can only give him a 3 right now because he couldnt work me into the schedule on very short notice. But, he was helpful, asked good questions and made good suggestions. I definitely feel like I can trust Skip if I need work done.

Ch
Review №29

Got us in right away and quickly provided a diagnosis and a price estimate. Prices are fair and this is a chance to support an honest family owned business. Super convenient location if you live on the cheat lake side of town. Very polite and easy to work with I would highly recommend using them.

Ky
Review №30

Honestly, this is the first place you can take your car too and not have to worry about being scammed like a dealership will do to you. my current car and future cars will always end up at this shop.

Re
Review №31

I hit a pothole and broke both struts on my truck. I was able to limp into Heiskells. He saw I was going on a trip, and was able to get me done that day. My truck has a lift, so it was more difficult than anticipated. He took me into the shop and showed me that the other side was actually cracked and needed replaced also. All of the mechanics here are very smart. Needless to say, Skip has done all of my work since. I have never had one complaint or issue. The only problem is that he does such good work, he is often booked a week or two. .

Ma
Review №32

Heiskell is the best shop in Morgantown for foreign cars. They were half the price that University Motors quoted me. The staff was really friendly and also timely. I will be returning for sure!

El
Review №33

The team at Heiskell Automotive really goes out of their way to be helpful. I had problems with my car that were difficult to diagnose and they kept working at it until they figured it. I drive a Volvo and they are the best place in town for working on foreign cars. Friendly, fast and reasonably priced. I highly recommend them.

Jo
Review №34

We love it here! They are kind and professional. Their repairs are affordable, and we dont feel like we are getting taken advantage of. They also get the repairs done fairly quick.They have a waiting room with a bathroom, and I have been able to wait there with my two small kids.

Ka
Review №35

Great customer service and response. I’m confident in the quality of their work. Easy to make an appointment and reasonable waiting time. I’m looking forward to the reminder of services they are going to implement. I’d like to give a 5 star rating but twice now when I’ve taken my car in they rotate the tires they’ve forgotten to fill the tires properly. I have a VW and front and rear pressures are different. I was very close after the first time it happened and they were very apologetic and I took it in and they fixed it no problem. The second time I didn’t notice the issue until I was home. An easy fix but just inconvenient. In all fairness I didn’t let them know the second time; I’m certain when I mention it the next visit they will take care of it. I would recommend this business with confidence. I’ve recently added a star as the next time I visited the tire pressure issue was discussed, resolved and I’m confident it won’t be a problem in the future.

Ry
Review №36

Been there several times. The most honest, friendly, and knowledgeable shops I have ever been to. Busy, but still take time out to get to know their customers. Best place around to take foreign, and domestic, vehicles!

Ed
Review №37

Took an older vehicle in to have some issues diagnosed. They were honest and straight forward with their recommendations. Thanks to them I saved some money and they didnt make a thing. My bottom line: an honest mechanic is the best mechanic!

Br
Review №38

Awesome place to go for any automotive issues. Very nice and helpful staff and work was done in a timely manner. Is very clean with modern equipment. They always treat me and family and friends with upmost respect.

Ta
Review №39

This is a really great auto shop! The man and his wife who own it are both very personable, professional and knowledgeable. This is a very Honest shop. They get the job done quickly and very well. Well priced services!Terrific shop for all your basic auto repair needs!

Gl
Review №40

Easy to get appt. Called w/ updates & costs before working on my car. Work completed ahead of schedule (parts came in quickly). Car runs much better now. I will be a returning customer.

Ro
Review №41

These guys are a breath of fresh air, not like most automotive servicing tricking you into spending money unnecessarily. They will show you exactly whats wrong with your vehicle and parts then give you choices.

AJ
Review №42

Great auto shop - they care for our 2 cars regularly and Ive always had a great experience. The work is done quickly and the cost is very reasonable. The couple who run the place are very friendly too! I highly recommend.

Ke
Review №43

This company is extremely accommodating and they will go to great lengths to be sure their customers are satisfied. They fit me into a busy week to get my car checked out before I had to drive it 5 hours home and didn’t charge me for the consult. Would absolutely recommend this company to anyone in need of car repair work!

Au
Review №44

This is the only mechanic in Morgantown I trust 100%! Family owned and operated. Always honest and wont take advantage of you. Bonus: They also work on European made vehicles!

Mi
Review №45

Heiskell Automotive is an outstanding automotive repair shop. They posses an enthusiasts level of knowledge and a work ethic that is second to none. My only choice. Period!

Du
Review №46

Honest, timely, reasonable prices, friendly. Good folks, good service, highly recommended.

Je
Review №47

I wouldnt take my vehicles anywhere else. Trust worthy, quality work done in a timely manner. In my opinion, satisfaction guaranteed.

RO
Review №48

I highly recommend. They were fast and on budget. Ask for Skip!

Za
Review №49

Brought my M235i here multiple times and they have been nothing but amazing,very nice and great work, Skipp is the man I wouldnt take my car anywhere else in morgantown period.

Ga
Review №50

Perhaps the most timely auto-electric operation Ive ever seen. Professional and helpful staff.

Ad
Review №51

Great, prompt service and availability! I was so happy to find Heiskell Automotive after moving to Morgantown last year. Their high quality and service will have me returning for the foreseeable future!

Am
Review №52

Skip does an awesome job very considerate and very knowledgeable. Thank you it’s nice to have someone that you can trust

Ke
Review №53

These guys really know their stuff. Thanks for the great service. Satisfied every time.

sk
Review №54

Very friendly and accommodating business. They offer service on foreign and domestic vehicles and affordable prices. They bend over backwards to treat your vehicle like their own. A trustworthy place for sure.

Gr
Review №55

Skip and Kat are absolutely wonderful to work with, they tell you straight up what the problem(s) are and get it fixed in a timely manner with no funny business or hidden costs. My wife and I are life long customers and would recommend their work to anyone looking for fair, honest work.

Ja
Review №56

Skip is my go-to mechanic for the rest of the time we live in the Morgantown area. He is knowledgeable and efficient, and his wife is very pleasant. Prices are also very reasonable, and Ive never had a complaint with any of their work.

Ch
Review №57

They are honest and trustworthy!! Always Professional and their work is guaranteed, will always recommend them!

Da
Review №58

Always great to work with—they treat us like old friends or family every time we need our cars worked on. He found what the problem with our 2005 BMW that no one has ever been able to solve. We will continue to return every time! A truly good mechanic with honesty and integrity is hard to find—Skip Heiskell is all that and more!

Ra
Review №59

Ive spent the last three years getting my car inspected at Heiskells and its always been quick, courteous and informative. GLW, Ill continue going there. Thank you!

St
Review №60

Great service and friendly, helpful mechanics.Go out if their way to accommodate you.

La
Review №61

Always a pleasure to work with. I trust them completely!

Ma
Review №62

We have searched for a great auto repair shop in Morgantown for over 4 years... FINALLY found the BEST IN TOWN! Spot on diagnostics and only repaired and charged for needed work. Always make time for the customer and treat you honestly and fairly. Love Heiskell Automotive!!! Definitely the BEST in Morgantown!!!

Je
Review №63

I was driving from Virginia to Ohio when my tire pressure light came on. I have no idea about anything car related so of course I panicked. I pulled off the road and I called a local shop, which was Heiskell Automotive, and asked if I could stop by for them to look at the car. The woman on the phone was so nice and she was so nice in person when I arrived. They were so friendly and also really helpful. They didn’t even charge me for putting air into my tires. Thank you for the great service and hospitality Heiskell Automotive!

El
Review №64

I asked a friend for a referral for a good mechanic. She recommend Heiskell and I am so glad that she did. The communication from the shop has been excellent. They called with a diagnosis of the problem and gave me options to proceed including cost estimates. At no time did I feel like I was pressured. Later they called and let me know that the necessary parts had been ordered, when they were expected to be delivered and when the repairs would be completed.I plan on having all my future work done by Heiskell due to the overall positive experience of doing business with them.

Si
Review №65

Very professional shop. Started the appointment at time, worked on the problem, not around it. Excellent service.

Kr
Review №66

Always great to deal with. Wonderful work as well

Al
Review №67

We had heard they do free diagnostics, but when we picked the car up they were going to charge us because it needed to be taken to the dealer for repair. I was surprised by this and told them I thought it was a free diagnostic and they were very kind and said that they should have been up front that if they can do the work in shop it is free otherwise there is ac charge. They waived the fee and were very pleasant through it all. This is the kind of response that builds trust and develops customer relationships.

Pa
Review №68

Thanks for taking care of my vehicle. Price was way below others, and service is always great. Cannot give any higher recommendation for them.

Br
Review №69

Competent, Honest and Local! Everything I look and hope for in a mechanic.

Ja
Review №70

Wonderful customer service. My truck broke down at the gas station near them. Skip came to the station and tried to fix it there to save me the tow, unfortunately it was a bit more than he could trouble shoot there. He stayed late at the shop until I could get it towed there and had it working by mid day. If you are in the Morgantown, WV area, they are the shop to go to!

Be
Review №71

Quality work, reliable, timely, & effective. Very knowledgeable and trustworthy team who helps you understand your vehicle, felt very comfortable here. Rock on HA!

Ma
Review №72

Fast, friendly reliable service. Mechanic was knowledgeable, and took his time explaining repair needs for my 2005 Honda Pilot. Highly recommend.

Br
Review №73

Our daughter goes to school at WVU and we live out of state. Her Acura would not start and Heiskell did a fantastic job and repairing it and getting her back on the road. They only fixed what needed to be fixed and had great communication the entire time. THANK YOU!!!!

Te
Review №74

I have always been pleased with the service and friendliness of the staff, my only drawback is due to them being busy it takes a while to get an appointment.

Da
Review №75

Great mechanics and even better people!

Jo
Review №76

I didn’t end up using them due to the fact that the lady handling things was a bit rude and had no customer relations skills. I can’t speak for the actual mechanic ability. I was referred to them by a friend which told me they would help me out. I needed my heater core replaced. It isn’t a easy job but not a very hard one I called the shop and the lady who answered flatly refused. I then had another smaller project (replace starter) So I decided to see if going up there in person was any better. Nope. Use your own judgement but I won’t use them or refer

Sh
Review №77

Great repairs. Don’t insist on frivolous work.

Au
Review №78

Great service!

Je
Review №79

Quality work at a fair price and great customer service,I had them do a bunch of different stuff to my vw gti everything from bigger injectors to a bigger turbo they were up for the challenge!!!

As
Review №80

I was treated so well at Heiskell. I would highly recommend them.

La
Review №81

Knowledgeable, helpful mechanics who go above and beyond to make sure your issues are resolved and that youre satisfied. I like that its a local, family-owned business. Show your support and keep quality shops like this in business!

Li
Review №82

Finally found a great place for automotive repairs for my Audi. Thank you Heiskell Automotive!

To
Review №83

BAD Customer Service.Called on a Monday to see if they could fix my car. The guy said he would take my info and ask his wife and call me back the following day.Friday came and I had to recall them. He said his wife said she did not want to work on our car because we were not a part of her social network and to take our car someplace else!Screw these people!!! I would never ever tell someone that, let alone be in business where you only want to work on your friends cars or only the rich!!NEVER EVER WILL I TELL ANYONE TO GO HERE!I will, however, tell them where they can go!!

Ju
Review №84

Great people really went the extra mile when I was in a pinch, they do great work too

Ci
Review №85

Love the personal service by the professional staff!

Do
Review №86

Old friend who owns it and he has good old fashion no nonsense service

Mi
Review №87

Professional, honest service. I’ll be back

Ju
Review №88

Recently had my 2003 Audi serviced and can say the problem was resolved and with great service and value. Glad I found a place I can trust to do a great job on imports in Morgantown!

Ja
Review №89

Best auto service in town

Ra
Review №90

Quick and very friendly service

Sc
Review №91

The only place I will take our vehicles!

Information
36 Photos
91 Comments
4.8 Rating
  • Address:91 Canyon Rd, Morgantown, WV 26508, United States
  • Site:http://heiskellautomotive.com/?utm_source=Google&utm_medium=Google%20My%20Business&utm_campaign=Next%20Ad%20Google%20My%20Business
  • Phone:+1 304-435-3489
Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Veteran-Led:Yes
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations