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Sleep Number
252 Jim St, Morgantown, WV 26501, United States
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Sleep Number
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Do
Review №1

I visited this past Sunday. They were quite busy, but my salesman was very nice, answered questions I had, and made my comfort a priority. He also picked out a pillow that felt great - which is a hard thing for me to ever find. I recommend this store & cannot wait for us to actually get some good sleep! Thank you John!

Br
Review №2

They were very professional and they were able to help us select the right bed for us. Go see them and tell them I recommend them.

Br
Review №3

The salesman Ryan was great. The overall experience was very good. No pressure, able to answer all questions, very knowledgeable young man. We would recommend this store and salesman to others.Sincerely,Stephen and Angie Bacha

Lo
Review №4

The salesman was pleasant and helpful. However while one pillow was in stock and I took it with me, when I got my emailed receipt it showed I had gotten 2 of 3 pillows. So I called and they said they would take care of it.

Am
Review №5

Tried to post this on the sleep number website and it wont let me!Worst $3k iv ever spentI had high hopes for this bed when it came to back pain. I tried to return during the 100 nights and I was not happy with it for many reasons and they talked me into trying a topper on it which did nothing then I had a death in the family so returning a bed wasnt on my mind and my trial passed so iv been stuck with this thing and I wake up in more pain then I had when I went to sleep. I have the C4 king split and the center is a constant pit to fall in. The bed constantly doesnt want to adjust correctly if it will adjust at all.. One side always feels less filled even when both are at same setting. Techs came once and put a piece of foam in the middle to help with the center pit but it did nothing and they were notified and recognized that the bed wasnt adjusting properly and said they would report it and have me contacted which never happened. When I call my local store I purchased from I never get a call back and always get the run around.. If I didnt care about my credit rating so much Id stop paying on the thing and burn it. My $300 couch is easier on my back then this bed and its not just me as iv let 4 other couples sleep in it when they have stayed at my home and they have all said its horrible. Idk if I just got a dud or what but its been a huge mistake of a purchase.

Fr
Review №6

From start to finish awesome from customer service to overview of the information on the sleep number bed .The bed speaks for itself.

Lo
Review №7

We did not receive the bed yet. And its for my son anyways not me.

Br
Review №8

Clean store helpful staff

To
Review №9

Love the bed sleeping better. Knowledgeable staff.

Em
Review №10

So far just ordered our bed. So excited. The Morgantown store was very patient with me. So friendly and helpful. Can not wait. Will post another after delivery and setup...although I’m pretty sure it going to be a good experience.😁

Ro
Review №11

The sales person was very nice and very knowledgeable on the sleep number beds.

St
Review №12

Great service and help from Brett. Quick and easy!

Br
Review №13

Everyone is so helpful and friendly. They are willing to take the time to answer any questions you may have. They do not pressure you into something you don’t want.

As
Review №14

Polite and helpful service. Felt comfortable and respected ever step of the way. All of our questions and concerns were answered. Will return.

Br
Review №15

We got our new bed after two weeks. Tech set it up and left. We tried it out and it was not working correctly, it jumps and doesn’t set on the sleep numbers we choose, and yes, we use the remote! We call customer support and it takes thirty minutes of unplugging hoses and testing everything that they asked me to do.Customer support decided they were going to replace the base and it will take ANOTHER TWO WEEKS for them to get here.UPDATE: Fast forward two weeks. Tech arrived today 3/22. They decided the pump was bad, NOT the base. They wanted the tech to install it and said it would take ANOTHER TWO WEEKS for them to deliver and put it in. We bought this bed and we’ve been laying on a faulty product since we first got it. Nothing has been resolved... Truly disappointed.

In
Review №16

I got my pillow here. Staffs are extremely helpful and kind. I had to make exchanges to find the right pillow for me, and every time staffs were willingly and kindly helped me. I only got a pillow here, so I dont know about their mattresses, but the quality of pillows are very good. They dont have odor that usually comes with (and sometimes hard to remove) memory form product.

Pa
Review №17

Sales person was very informative and not to pushy. Explained everything about the beds, pillows and sheets. Highly recommend going there. Just ask for Erika.

sa
Review №18

Very helpful. Michael was wonderful and very knowledgeable about the product. We went to look but actually ended up purchading!! Thank you very much.

Je
Review №19

Great salesman. Laid back easy to deal with but very informative. Not to mention they beat the price of competitor by quite a bit

Ma
Review №20

Was very niceMy daughter got the bed she wanted with excellent sevice

Na
Review №21

I had an amazing and individualized experience when visiting the Sleep Number store. The employees are extremely helpful and knowledgeable about all of their products. I highly recommend visiting this store if you are looking for a fantastic sleep experience.

Mi
Review №22

Helpful staff and reasonable pricing.Great mattresses, unbelievably comfortable sleep options .

Br
Review №23

Michael is very knowledgeable and an excellent help. Answered all of our numerous questions!☺

cm
Review №24

Very friendly and knowledgeable staff. We will be purchasing a second bed in a few months for our son.

Ap
Review №25

Sales people were real helpful, and answered all our questions

Ch
Review №26

Awesome sale going on right now.

St
Review №27

Very nice and informative

Le
Review №28

Great beds

Information
9 Photos
28 Comments
4.7 Rating
  • Address:252 Jim St, Morgantown, WV 26501, United States
  • Site:https://stores.sleepnumber.com/wv/morgantown/252-jim-street.html
  • Phone:+1 304-598-2236
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
  • Home goods store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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