Excellent experience! I purchased a 2021 Jeep Cherokee Limited. Doug and Robert both were very professional. They were happy to help address my questions with no pressure sales. They put me in the drivers seat! Highly recommend this dealership for your next vehicle purchase.

Had a great experience for a sudden busted tire Jeep Patriot. Tire was covered under warranty and because they were having a buy 3 tires get 1 for $1, I was able to purchase 4 new tires for an excellent price. Bad part was they didnt have a courtesy driver who was able to transport me back and forth -- apparently only 1 person who works this position and he was not working at the times I needed to be driven.

The staff I encountered were friendly, courteous and worked efficiently to complete the work on my car. They were also helpful to direct me around the paving that was being done around the dealership. Would recommend their Sercives to family and friends.

I always have a great experience having my Jeep Gladiator serviced at this location. In addition it was also purchased here! I drive over an hour to get here because the service is superior. From the General Manager Eric, to Ian and Tyler in service they not only go above and beyond but I always learn valuable information each time I bring my Jeep to this location. Thanks for being great.

Wow. Great service. I explained my problem and they got right on it. Talked with technician that was very polite and he was able to explain my problem and solution with confidence.Highly recommend

My wife and I just purchased a slightly used vehicle from here. We dealt directly with Sam, Eric and Pat. All three were amazing too deal with! All other staff that was working that day would ask if we needed anything when we came across them. They just all seem like a great team working together too make their customers comfortable and happy with their visit. Highly recommend!

Knowledgeable and professional. Easy to deal with. I got what I needed out of my trade.

Thank you for working me into your schedule and analyzing my Jeep Grand Cherokee. Service was professional and Roger was knowledgeable and patient.

The services at Chrysler Dodge Jeep RAM of Morgantown was excellent. The Service front desk were very helpful and courteous. The staff got us in and quickly and serviced the car on time. They were all very pleasant and welcoming. Well done and keep it up, Team!!!

Great experience! Finally got my dream car with no hassle! Thanks Tom! The whole staff was wonderful. Would recommend to anyone

I went with my dad on Saturday to look at a truck. He previously had a Cadillac Escalade and wanted another GM truck. Trey was a nice guy, but he walked away and we didnt know what was going on. His co-worker was rude and talked down to us. I know we were looking at a used vehicle, but he treated us like we were looking at a junker. The Sierra was beautiful in the pictures. In person? I have never seen a vehicle as dirty as that on the inside and outside (after being detailed) at a dealership. And it wont pass Maryland State inspection with broken door handles. We come from a car family (mechanics and racing in the 70s and 80s). We crawl under any vehicle were looking at and go over it really well. Impression in the end: the staff did not care about their job or customer service. Ive been in sales for over a decade and if I acted like that I wouldve been written up. The older guy with the glasses that all the employees spoke to stayed in his seat and watched us as my dad and I talked instead of coming to see if everything was all right after Trey spoke to him. Three guys came in and started eating pizza in front of everyone. I wasnt sure if they worked there or the dealership was feeding customers because they were not dressed in uniforms. In sales we are taught to never eat in front of customers. This was the most unprofessional dealership I have ever been to.

Very very professional, kind and helpful. Everyone there are good people looking to help. I spent alot of years in Norfolk so i know good and bad dealers when i see them. Shout out to my sales and management members Tom and Patrick. We drove a couple hundred miles to come get or vehicle. We love our purchase and will be returning in the future for our second car. We didnt finish til after closing but thats what happens when you are good at what you do, you get customers and thats what they got from us. The wait was worth every minute as they kept us comfortable. Thanks again guys you all have a loyal customer out of me.

Great service department!Thankyou Tyler for going above and beyond and all your patience!

Wonderful place to deal with Jonathan,Shawn, and Patrick were excellent and extremely helpful! Chase did a great job cleaning my new car up and having it ready to drive off the lot! Highly recommend! A+++

Came up to purchase the first car for my adult daughter, they were very helpful and friendly thoguhout the process. Everything electronically submitted on site, made all the paperwork pretty fast and easy, got a decent deal! Robert K was both funny and patient with my daughter and Is decision making. Great staff all around, and no I didnt get anything for this review. I literally drove up from FL to WV just for this purpose and they made it as fast and painless as possible. Would recommend to anyone.

Highly recommend! I drove 5 hours to the dealership and Kyle had me in and out quick! Kyle and Pat were awesome.

Just bought a car off them and was told there were no problems at all. 2 weeks later the car won’t turn on now it needs fixed and they refuse to fix it without payment. Quite shady that I was told about no issues at all. For better luck go somewhere else and save you’re money.

Awesome dealership. Jonathan was wonderful, I ordered online and went there to pick it up. The 2021 Jeep Renegade was all ready to go so it was smooth transition.During the walk around I did notice a door ding on the passenger side. Jonathan got the his manager Shawn and was able to get it resolved without issues.Chrysler Doge Jeep and Fiat of Morgantown was worth the 1.5 drive :)

They had my car for 3 weeks. Chrysler Sebring Touring Convertible (hard top). They were to fix my hard top as it would not go down and once it was partially down, it wouldnt go up. We also had an issue with a frozen gear shift. We used a screw driver to shift. Needed a very simple part. We paid $500 for absolutely nothing. Hard top doesnt work. Shifter doesnt work and stuff was pulled out of the dash and left open leaving us without air conditioning and having to pull a button to shift to drive or any gear. I used them because they are a Chrysler dealership. Never again!! Poor communication. I will not recommend them to anyone.

Roger was excellent to work with while I ordered new tires and scheduled an oil change for my Jeep Wrangler! Their service department always comes through for me and you can tell that customer service is important to their team!

Very nice place. Was treated very well. Very happy with my purchase

The people who sold us our jeep where wonderful and helpful! There service department 0/10! They speak to you so rude on the phone! My husband called after realizing he wrote the wrong date on the calendar and wanted to see when we could get in again. They aren’t available until the end of the month. He asked if they had anything sooner and he said they deal with 30 clients and day and talking to my husband on the phone he could of been dealing with 6 others! DO NOT TAKE YOUR CARS THERE! It’s not worth it! I will never go back even for a car!

RJ was super helpful to me and my husband! We were originally just browsing for new cars that day and ended up leaving very happy! Would 10/10 recommend doing business here and will definitely be working with him again in the future!

Very shady dealership. Go anywhere but here! If I could give them a 0 I would.

Good experience. Made buying my new truck easy as possible. Will deal with again.

Very shady dealership. After finding a vehicle with them and flying from KY to PA to purchase cash on hand. One the salesman picked me up at the airport the vehicle had dents in it, was missing parts and even the shocks. The interior was disgusting the paint had scratches all over it. When questioned about the vehicle the salesman said and I quote “my GM has a hard on for this vehicle” we were out over $700 in plan tickets for a very very shady dealer. Go somewhere else…..anywhere else!!! Run far far away from this place

Tyler was upfront with me about the cost and work that needed done on my Jeep Renegade. He kept me up to date while they were working on my car with prices and he even took me back into the garage to show me what was wrong with my brakes. He then helped me get a discount by helping me apply for the Jeep Credit card and as a bonus I get 5% cash back in all future maintenance! Thanks for the great service!

The first time I have ever gotten dealer service that I didnt leave disappointed!Got a recall and state inspection. No bs and no attempts to sell anything.Ill be going back when needed.

Drove from Pittsburgh to test drive a 2021 Laramie 1500 and ended up taking the truck home! Loved the experience from start to finish . Doug is a great salesman with a ton of experience. I never felt pressure the entire way through which was a difference than what normally could be said . When it came to negotiate the price I never had to because there price point was the lowest around. Overall I highly recommend CDJRF of Morgantown and will be giving my business to them in the future!

We had an awesome experience! We had the pleasure of having Tom Mullins as our sales consultant! Everyone was very pleasant and checked on us while we waited for service to look over the Dodge Ram we were purchasing. We would definitely come back!

I had a great experience with salesman Tom. He owns the truck I was looking at purchasing it so he was super informative. He was very personable and a pleasure to deal with. Felt I got the deal I walked in wanting. I went after work so it was about 3 hours total from the time I got there until the time I left. Only thing I warn folks is make sure the finance department doesn’t try to add extra services you don’t ask for. Overall a pleasant experience.

My second car with Chrysler Dodge Jeep RAM Fiat of Morgantown and Ill be back again!!! Kyle my salesperson was On It, Like Bluebonnet. The finance department down to the detailer stayed after hours to meet all my expectations and needs. #CustomerForLife

Great service as expected. Done on time.Friendly helpfull

Owning a business myself, I Called Shawn (manager) up and ask if he would take care of 500.00 fuel tank issue they knew that had(free tank of gas to get you on your way you know😁 on a vehicle my son bought a week earlier.He said sold as is. With vehicles priced the way they are, especially for younger kids, you would think a car business of their size would come to the table for $500.00. I guess they didnt think they would make enough profit if they had to pay 500.00🤣🤣🤣🤣

I was unfortunately late for my scheduled time due to a mix up on my part regarding the address. When I did arrive just a few minutes later the staff was very friendly and understanding. They were very kind and efficient. Processed my check in without any trouble and I had my inspection completed in a very timely manner. Thank you for making it so easy!

Customer service is the cornerstone of any successful business. The service team is knowledgeable and eager to help. Tom in sales is as good as any you will encounter. I had an issue changing a flat tire on my Jeep Gladiator because the sway bar was disconnected. Called CDJR and spoke with Tom, quick advice followed up by texted instructions, and I was safely on my way out of the woods. Service after the sale is why I will be back to CDJR for this Jeep and each thereafter.

All service was performed on a timely manner and as acheduled. All personnel were very capable and friendly. Tyler Fike was our service advisor. Waiting area was also good woth social distancong as needed.

I went there months ago and found out soon after that they ran my credit about 12 times. I got about 6 denial loan inquiries due to it being ran so many times even though I have great credit. It even dropped my credit score. I went to look at a car and was interested but wanted to keep my options open. I absolutely should not have let them run my credit. Not only that but I was 100% harassed about buying this car after I left. I got called twice a day for about two weeks straight. There is nothing okay about that. I was also called up to a month later concerning that car. It was close to an everyday thing and gave me strong anxiety due to the pressure I felt they were putting on me.

We purchased a used 2016 BMW 3 series grand tourismo for our daughter. We are from Bethel park area of Pittsburgh. About an hours drive - give or take. A nice ride. We were there last Friday as people were POURING into town for the Virginia/WVU GAME. We got there less than an hour till close. RJ- the salesman RJ (there are three) had helped me on the phone all week and texting. RJ was polite, professional, well-educated and UNPUSHY. He gave me all the information I requested in a very timely and nice way for the car in which we were interested. He provided additional information via text and was never rude or forward. These are things I and my husband appreciate in a businessperson. RJ, unknowingly ticked all our secret boxes!!. We were initially interested in a Jeep Wrangler unlimited. However, upon test driving, it was a little too, wranglelerly (this is a new word) for our daughter. The store was closing and we are sure everyone wanted to go home and get ready for the big game. RJ and the dealership stayed open for US. RJ helped our daughter find another car and did test drives with her. At about 8.30 she found a better, newer, lower mileage car! She was elated ; as were we. They stayed until after 9.30 getting it beautifully detailed for her and doing all the financing and paperwork. We are not your cookie cutter people from any angle and they did a wonderful job with everything. The dealership is very very nice - large and pretty, but very small town-ish. The area they are in is also topographically beautiful!! They had numerous used cars and all were very nice. RJ was well versed in cars to start- and added his knowledge and guidance to help us. I will be honest and say that we have been looking for months and months for a car for our daughter. It was honestly RJ and the dealerships sales ethic and approach that made us drive to Morgantown and not stay local. In addition to all of this - the car was lister 5000 dollars - yes 5k- under KBB. That was just icing on the cake. I will tell you that, right now, there are very few used cars because of the covid and the production of microchips and such - and many many many dealers are asking above KBB and adding absurd fees just because they can - never-mind sell BELOW KBB.RJ and these people at the dealership are few and far between. My husband had been in business sales for 50 years and he, time and time, again will say how he loves to do business in West Virginia- that the people are down to earth, easy to work with and honest. I say: Id have to agree.RJ, thank you, again for a wonderful experience from start to finish!!!!!Our daughter loves her car!!!!! WE ARE ALL HAPPY.Please keep in touch - we will buy our one of our next cars in the near future from you.Sincerely,Kevin and Lisa

Doug was my Sales Expert and he provided me one great SUV at a Great price!

Sales person absolutely went beyond and above to help us, down pouring the rain when we showed up and he was out in the elements with us the entire time like it was a sunny day. No hassle from him, polite and courteous and met our needs. Will definitely be back for our next vehicle to work with him again.

Would give 10 stars if possible. Needed a new lease deal and Doug Benedum made it happen. Doug was an outstanding sales professional from point of contact to driving away in my new Jeep. No nonsense, professional approach of the whole team will keep me coming back.

RJ and everybody there were SUPER helpful and helped me find the car that fits me. RJ was very informative about giving me all the information that I needed to help me get my first car on my own. Definitely recommend them and I would go back.

Was in/out quick and easy, with a comfortable place to work from for the short wait. Had a few side issues to have addressed and they did great on those too.

Very happy with the accommodations that the service department made to fit my truck into their schedule.

This is a generous rating. The staff was super friendly, but the oil change took an hour and a half and cost $95. It’s worth your time to drive up to wheeling dodge to pay $65 for an oil change and it only takes 30 minutes. Not to mention this was o my a 3,000 mile oil change versus the 6,000 mile that I receive in wheeling. I won’t be back.

Had a bit of an emergency and needed a new vehicle. Doug was incredibly helpful and worked his magic to get me off the lot the same day. Pat in finance was also very flexible and patient in working with my situation. Would highly recommend!

I bought a 2017 Kia Forte from RJ at CDRJM or Morgantown. My daughter was in an accident and her car was totaled, I was looking for something around 5500.00. RJ said he had this car he could get me in for 7995.00 and it only had 47000 miles on it. I figured out that it really was 7995.00, he quoted what I would pay after a 6000.00 down payment. We were there a while and it was a little after their closing time when we were dealing with the Finance Manager Pat (who was running late for a party), he had us sign everything rather quickly so the next day when I am reviewing the paper work I see the total somehow got to be over $19000.00, I NEVER agreed to pay that price for this car. The care was not cleaned (still had previous owners false eyelashes and change in it) and it broke down and had to be towed by to them 2 days after purchase. They did not find anything wrong with it and did detail the car while they had it. RJ is an excellent salesman, he could sell ice to an eskimo, however I feel as though I was scammed and taken advantage of. I will never buy a car from another Lithia Dealer!

We were treated extremely well at the dealership. I placed some challenges in their way at times and they always came through them in our favor. Tom, our sales person, was the ultimate professional and did a great job keeping his word, as well as, doing what was best for us. The finance and paperwork process was flawless and much easier than we have ever experienced when buying a vehicle. I would highly recommend this place for an purchase you are planning to make.

Very great and smooth working with Ben and Trey they worked really well with me on my trade and got me into a fairly new used car. Love the car and there customer service couldn’t of been any better! Would definitely recommend buying from this dealership!

Service attendant Mr. Tyler Reid could not have been more helpful in solving my paint bubbling issue. My van is a 2016, and he worked diligently to make sure it was covered by Chrysler corporate. I’m greatly satisfied and appreciative of his efforts. The body shop he chose was also high quality (not in-house). Thank you.

Working with Jonathan to purchase my new car was a joy from start to finish. He listened to what I was looking for and needed, worked with me to make that happen, and was kind throughout. I would highly recommend!

I absolutely love this dealership and it’s wonderful employees. I have purchased now another Jeep from them, and every experience I have had with them were nothing less than perfect. Doug Benedum was my salesman both times, and has been very helpful in the buying process. They are all kind, patient, and understanding. They all answered any questions I had thoroughly and I have never left unprepared or disappointed in the slightest. I will always consider them my first if not only option for not only purchasing, but also servicing my vehicle, as their service team is amazing as well! Finance team was very transparent and helped me get the perfect budget and payments I wanted, as well as great warranty for my vehicle, so that I am well protected. I have nothing but good things to say about this dealership and it’s crew, and would recommend this to anyone looking for a new vehicle. They will take great care of you with no worries! 10/10 experience.

Fast, personal non-pushy service was experienced by my wife and I today. This is a top rated dealership. Since we have moved part time to Morgantown it is a nice feeling to know we have a dependable dealership as our home base

It was a very quick friendly service visit for me. I really appreciated the customer waiting area. It was comfortable and welcoming which means a lot. Thank you!

Great to work with. Got us in the vehicle we wanted with no problem! This is the second vehicle we have gotten from them and we will definitely go back! Highly recommend dealing with salesman Joe Walls. We love our new 2021 R/T Durango.

Tyler is wonderful. I was asked to call the day before my appt to make sure the part was in. Glad I did because there seemed to be some confusion. I dont think the part had been ordered. They were able to get the part from another location though and all was good.

Customer service was top notch. My salesmen went above and beyond.

Roger and Tyler were a great help. Thanks!

Excellent experience, knowledgeable sales and service. Would highly recommend,

The service was stellar and the staff tolerated my jokes. The cost of getting a new key and tuning it into the interstellar satellites or whatever the heck, broke my wallet and my heart. Thank goodness staff shared a cat picture or I wouldn’t have been able to drive off the lot.

They were very helpful in getting my truck quickly especially with me being out of state. Very reliable dealer.

My experience was amazing! they worked with me through issues with my insurance and were super patient with me trying to get everything in order to buy my car! car is in great shape and i’m super excited to have it. ben was our salesman and he was amazing, not pushy and answered everything honestly. the sales director was awesome too! :) totally would buy with them again.

CDJRF of Morgantown was the kindest place to do my business. They made it simple and easy to allow me to continue my day with ease. Thank you for the staff who made it such a great expierience.

My husband always takes my Grand Cherokee in for service, inspections, repairs ! He just bought a 2020 Dodge Ram there in Nov, we love all that you do, Thank you so much !

Great experience. Ben and Patrick in the sales dept. were great to work with. The order process for a new Jeep was simple and had a quick order-delivery time.

Excellent service ! Dedicated team ! Would buy there again!

If I could leave more than 5 stars I would, Ben and everyone I delt with yesterday were amazing and extremely personable. They have won my business on my next adventures after this one! 200 out of 10 would recommend!

We had a very satisfactory experience and we were treated fairly and with respect by Doug and the entire staff. They worked very hard to get us a deal that works well for us and our budget.We couldn’t be more pleased and would recommend this dealership to family and friends.Thank you so much!

I usually buy local, but traveled approximately two hours because this dealership had the car I have been looking for. I was greeted by Sam and was treated with the utmost respect. During the test drive he explained the features and answered my many questions. I hope my purchase performs as well as Sam and this dealership did.

Professional and knowledgeable! Top notch customer service.

I am so happy with my new vehicle. Tom Mullins was amazing. He made the car buying process easy and fun. Highly recommend!

Excellent and very professional service! Tyler was great! He was very polite and friendly, explained the services being performed on my Jeep and kept me updated as I waited! I would definitely recommend!

The sales man Jon was absolutely fantastic. He helped me out a lot in buying my new gladiator. He is super helpful!

Bought a Ram from associate Thomas Mullins at this location. Very professional, knowledgeable, and gave me a great deal. Strongly recommend.

Tom was great to work with I really recommend talking to him or Jonathon if you get to choose they both were very helpful and kind.

Little hiccups along the way to our vehicle purchasing but Jonathan and the rest of the crew went above and beyond their duty to get us approved and the best interest rate available. Definitely will go back if I decide to get another vehicle. Love my GMC Acadia Denali!!!

Fantistic staff and enjoyed every minute

I recently took my Jeep Wrangler in for routine service and the experience was quick and easy. They took my vehicle back immediately, showed me into the waiting area, and completed the service in a timely manner. The waiting room was clean and inviting, and I felt very comfortable.

Tyler takes great care when I take my Jeep in. Listens to the concern and gets things handled. Today my top came off track, stopped to schedule an appointment and they got me right in. Thank you all!

Great experience, the staff was friendly and knowledgeable. Went in just to test drive a couple of cars that we were interested in for my daughter and ended up buying one. Low pressure sales and easy to deal with. I would like to say thank you to Jon his managers and the finance department.Bill

I could not have asked for a better company to deal with, the car dealer Doug is really focused on you and your needs fir buying a new truck. Patric is great at trying to help you get the best deal for your trade in and fir a great price on the new one. Thomas is very tgood explaining the paper work and about the truck functions long with DougI would recommend chrysler,dodge,jeep,ram,Chrysler,,,, of morgantown wv

Great service. Thank You.

Great service I highly recommend

Everyone is so nice and helpful, they will explain anything and don’t try to scam you. Being a girl trying to buy a car at a dealership, I think that is important.

They are very nice and professional. The only thing I dislike is that they are expensive. I went in for a supreme oil change (141.95), break flush (175.01), changed all filters (107), air/fuel service (179.95)and free 30k maintenance inspection. The bill was 650 dollars which is kinda steep.Example: The break flush parts were 45 dollars and the labor was a staggering 130 dollars.That is why I will be rating them 4 stars today.

I went in with a fixed amount of money that I had to spend on purchasing a company truck. Salesman Trey Currey and Manager Homer Ramsey made that happen! No hassle and very friendly service. I will definitely come back for future vehicle purchases.

Tom is amazing! Definitely recommend going here and working with him!!

Johnathan needs a promotion! Great guy, made the transition smooth and easy!

Service was quick and easy. I was in for a recall on my jeep. They fixed it up and I was out within an hour.

Great group to work with. I highly recommend their services NC WV. One of the best experiences I have had purchasing a car.

Tyler did a great job explaining what my keep did and didn’t need. I really appreciated it

Keith was very accommodating and reassuring. I was out-of-town in Morgantown,WV when my oil pressure light came on. Although there was a backlog on scheduling service he was very accommodating in making a spot to evaluate my issue and do the repairs

Had a noise in the front of my 2019 ram. Took it back to ourisman of Alexandria three times and they told me nothing was found. After moving to Morgantown WV this dealership found it and repaired on the first service. So far I am very pleased.

Quick and easy. Everyone was polite and accommodating when our car broke down. They got our car into the shop, diagnosed and fixed within a few days. Quite pleased with the service rendered

Aidan did a great job servicing my vehicle. Went above and beyond to show me what needed done, explained a few problems in detail and went over the best ways to fix it. Work was done quickly and correctly. 5/5

Wow! So blown away with the care and service we received. Thomas and Pat really pulled through for us and it was actually an enjoyable process! They really worked hard to make sure we were happy with our purchase and payment. I really appreciate their help.

Great management team that wants to ensure the customer is taken care of properly.

Awesome quick and easy Trey was great right to the point

BEWARE!!! The service department “serviced” our vehicle while on a holiday trip with our 2 children. They told us our vehicle was repaired and ready to go (charged us double what it should have cost) and let us get on the road for a 2.5 hour trip as the repair shop was closing (5:30pm). We fed our kids and got on the road. About an hour away, the vehicle was having a similar issue and we had to pull over on Route 68 in the middle of nowhere. AAA was amazing and their tow truck driver was fantastic!! But we had to wait until after midnight for someone to pick us (my spouse and 2 children) to bring us home. I would NEVER recommend them to anyone!!! We thought that having a Jeep and going to a Jeep dealership, we would be treated fairly...with Covid and it being Christmas we thought they would be fair (even sympathetic)...BOY WERE WE SO VERY WRONG!!! They are NOT BBB accredited and they were condescending. DO NOT take your vehicle there!!