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Journeys
Mall, 3501 N Granville Ave, Muncie, IN 47303, United States
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Journeys

Comments
St
Review №1

My daughters experience at this establishment was very poor. she made multiple purchases.Candace was extremely rude she was not knowledgeable in what was going on with the company on how to get in touch with corporate she hung up on both of us multiple times and then when asked to administer an apology she was not able to give a genuine actual apology for the part that she played in a poor experience at this establishment. I feel like it was very discriminative but that’s just my personal opinion. As a parent with the mixed child you hope that your children never have to have experiences things like this, but due to Candices poor customer service skills unfortunately my daughter had to go through this. Candace also threw in sly digs as to have fun with talking to corporate and as well referring my daughter as mouthy. She didn’t know I was on the phone as this was taking place and my daughter was cool cal and collective. the manager that she could provided we could talk to you that was over her name was Tasha and she wasn’t there. basically she was just Antagonizing us the whole experience and we also did make another purchase due to the lack of time that we had for a day we have never experienced this at any other journeys this was by God the most horrible experience and I hope no one else ever has to go through this so this is our voice speaking up for other people who we pray never have to have this experience again. We also had receipts in documentation of this whole experience as well so just to make sure that everyone else knows if you’re shopping here at the store to make sure that you have your facts and the documentation that you need.

Le
Review №2

They did not have the Dr Scholls shoes I wanted but they probably just dont carry them. The staff were nice but just a little pushy about trying on shoes

Jo
Review №3

Nice selection of cool shoes. My daughter wanted some Vans. They didnt have her size, but did free shipping to the house. Staff was friendly and helpful.

Ma
Review №4

Love the staff! Very helpful.. Jessi, Melissa and Ragean so sweet!

To
Review №5

Melissa was very helpful in helping me find what I was looking for.

Re
Review №6

The store clerk was very helpful and patient. She laced up the vans shoes for us.

Aa
Review №7

Nice quality shoes and very friendly

La
Review №8

I buy all my kids and grandkids shoes here. If not available they look around or we have them delivered in the next few days.

Gr
Review №9

Didnt have the shoes I was looking for but the staff was super helpful and offered other options.

Ph
Review №10

More of a clothing store than a shoe store, not bad.

Ka
Review №11

Helpful and has a great selection of shoes

Za
Review №12

Very friendly and helpful staff. Good selection.

Th
Review №13

Nice shoes. Okay prices on certain shoes

Sc
Review №14

Never shopped there but it looks ok for the people that would

Me
Review №15

Expensive but thats just how journeys be

Mi
Review №16

Great shoe store

St
Review №17

Good place

Ke
Review №18

Nice clothes but a little expensive

La
Review №19

Shoes are very pricey....but check out the clearance rack...you might get lucky.

Mo
Review №20

Cool stuff

Me
Review №21

Expensive go to finish line

J
Review №22

Many selections of shoes

Sh
Review №23

Great

Jo
Review №24

Nice

Gr
Review №25

Not much

Sh
Review №26

Expensive

Li
Review №27

Oo

Information
2 Photos
27 Comments
4.2 Rating
  • Address:Mall, 3501 N Granville Ave, Muncie, IN 47303, United States
  • Site:https://journeys.com/store/JOURNEYS-Muncie-Mall?utm_source=local&utm_medium=local&utm_campaign=Google-769
  • Phone:+1 765-287-1304
Categories
  • Clothing store
  • Shoe store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:12–6PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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