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Modern City Furniture
125 S Front St, Murfreesboro, TN 37130, United States
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Modern City Furniture

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Br
Review №1

We just bought new couches from here for a great price, and the delivery was wonderful too! They went out of their way to maneuver fitting one of the couches in a bedroom of our tiny house. The owner and employees were all super friendly and helpful. Their store is crammed full of a variety of pieces and styles, and I look forward to shopping there again soon. Definitely recommend!

Am
Review №2

I rarely post reviews, but I felt like I need others to be aware of my experience. I bought a chair from them and the other day, the wood split (while I was sitting on it) and completely fell apart. I’m only 111 pounds and the only one who uses it, so I doubt my weight was the issue. Thank goodness I wasn’t holding our 7 mo old or someone older wasn’t using it when it happened.Talked to the manager who said they would let me pick out another chair for 50%. I don’t plan on buying anything else from there so that doesn’t really matter now. Just wanted to write this post so others know to truly look over what you buy from there.

Ma
Review №3

I came and purchased a sofa set from here and I couldn’t have been any happier. Very welcoming environment and the best prices around. I would certainly recommend everyone to come check out the place. Variety of options to choose from and will have stunned. Lots of very modern and fancy looking furniture.

Ma
Review №4

This is my top favourite place to shop furniture from. They have an absolutely fantastic staff who will help you basically everything you could need inside. There delivery service is very quick and convenient and was on time which was very important to me and what makes this furniture store stand out.

Pa
Review №5

Awesome service and amazing furniture good people to work with i was just coming in to check the place out someone had recommended this place saying it was better priced then FMO I was going for a love seat but ended up buying two love seats and two end tables and a wicker chair all for what it would have cost me for one love seat at FMO they where super kind easy to work with and the quality was amazing would recommend to everyone thank you Modern City.

Ga
Review №6

Worst customer service ever. My super expensive couch I have bought, has sunk on each side. Many technicians have come to try and fix it. In a couple of days it just gets worse. I have called and complained hundreds of times and nothing has gotten fixed. Do not buy from here.

af
Review №7

Very clean and organised furniture store. Had a great experience with the staff who worked with me to give me the best prices and deals on the products I needed for my home. Will definitely come back!

Am
Review №8

Good quality furniture. Very unique. Will be back

Jo
Review №9

I walked in looked around found what I wanted paid for it and came back with the truck. The stuff was in a box never been open they loaded it got it home and it was beautiful. I will be shopping there again.

Ch
Review №10

Great experience, was able to negotiate a fair price with delivery. Man showed up promptly and set up the sectional couch I had bought 30min prior. The store has alot of nice pieces, some random pieces and some interesting pieces of furniture. Jenn helped me with my purchase and made the deal happen, I said I wanted it tonight and she got it done, will definitely be back to browse and buy in the future.

Jo
Review №11

Nice experience here. Interesting selection and reasonable prices. Nice folks working there.

Ja
Review №12

Was sold damaged merchandise as brand new! Texted pictures to them of the damage and we were accused of damaging the merchandise. Was told they sent pictures of the damage which they did not! We did not notice the damage until we got home. This is a dishonest unethical company. Buyer Beware! Totally took advantage of 2 seniors and trying to resolve this got very nasty!! I was not resolved!

Ab
Review №13

Edit in response to reply: No, they never made this right. Never heard from them again. They seemed ready to never see me again, as if I had done something wrong. I did not reach out to them, either, because they were acting so angry and aggressive while I was in the store.Some of the furniture is pretty affordable, but Im not sure its worth the trouble.-I was told the furniture was brand new, not damaged.-Their delivery policy is shady so I rented a commercial van to come get my stuff-When I got the furniture home and unboxed it, some of it was damaged.-They would not bring the replacements to me. I had to rent the van again to return the furniture. They said they would have replacements put together and ready for me when I arrived. They offered me $50 in store credit for my trouble, knowing it was costing me over $100 to rent the van to return it.-They did not have replacements put together for me when I arrived. Waited an hour for them to finish building a desk. They blamed it on their truck being broken down. They said it would be about 3-4 hours if I wanted to wait on them to build two desk chairs for me because they had to get it from their warehouse (which is 15 minutes away). Im pretty sure they were just saying that to be hateful because we didnt want the damaged furniture.-The replacement desk was also damaged, but just a small amount. I pointed it out and the sales woman and builder both said that the damage was so minor that the furniture should be considered as perfect.-They refused to refund the damaged chairs since we didnt want to wait four hours. Said exchange or credit only.-They were acting as if I was being ridiculous for wanting the furniture in undamaged condition. Yes, I was being particular. However, I bought the furniture being told that it was not damaged, so that was my expectation. The guy building the furniture was being rude not only to us but also the sales lady.This business really does have some good furniture at affordable prices, but do not purchase something unless youve seen it in person and know what youre signing up for. This was a terrible experience.

Ed
Review №14

Great sales and Fantastic customer service....Will definitely be back..

Da
Review №15

If negative stars was an option to rate a company this is a company that would deserve it. Do yourself a favor and unless you want a bunch of stress, hassle and nothing but runarounds do NOT do business with this company. I ordered a nightstand in which was quoted to me with an invoice for a price, I paid promptly to have it shipped to me. After 2 weeks of asking for shipping info and a delivery date with no answer I was called and told shipping was actually going to cost $200.00 more than what i was invoiced and charged for a already. I advised them you do not conduct business this way and that its not the customers fault they didnt actually get a proper shipping cost originally. With this I was told they found another company to ship it for the original price, well not actually. Because I never received the product. And when i asked for the shipping info i was told I would get a refund. Guess what still no refund, and no product, so now they can answer to my bank. Terrible terrible company, they should not be in business.

Ma
Review №16

I visited this store last week after finding something on FB Marketplace from this store. (A shower enclosure.) I asked several questions about the item and was assured there was no damage, and that the product was complete- not missing anything.I picked the item up, asked it it was complete again, and was assured again it was- as the store employees were loading it in my vehicle.Well you know where this story is going- I get home and open the box to find the product is missing a $250 component to the supposed “complete enclosure kit.”I immediately call and I am given the run around. They finally admit they advertised it as including the shower base, (I had a screenshot,) admit they were wrong and agree to refund my credit card $150.Well - it’s been a week later, and I have talked to every employee at the store, they have said they are refunding the money, and here I am with no refund.Not sure if this is how they scam people? If this is a legitimate business? Just a word of advice- buyer beware.

La
Review №17

Awesome place! They have some really unique furniture and at really good prices. I have horrible credit and they got me financed so that I could get a whole new living room set. I will definitely be back!

Di
Review №18

VERY overpriced for junk furniture. Barely enough room to walk around. No one even seemed interested in helping us....bad customer service. Don’t waste your time!!!

Li
Review №19

Very disorganized place in every aspect. Their prices always fluctuate. See something you like?, wait a couple weeks & they’ll mark the prices down. They bargain but it’s still not always a good deal. The delivery sucks. They always cancel & are very rough with the furniture. The furniture truck is disgusting & I’m pretty sure the delivery driver isn’t licensed or insured & frankly not a safe driver. They have made several damages to furniture & even parts of customers homes from being careless. They don’t handle those situations well either. They offer store credit for mistakes but who would want to go back somewhere when they won’t fix the original problem. The owner has no sense of business and is only worried about how much the stuff is worth and not about making it affordable to the customer. The “weekend deals” can also be made if you come in during the week and tell them you don’t want to pay the price that’s on something so don’t let them fool you. Be very aware of the quality of the pieces you get. Some are good but some are cheap; not their fault, just how they order merchandise. The merchandise ranges from remodeling materials to furniture to bicycles. The seem to not know what they want to sell & are just trying to put it anything to fill the store. There is no space to walk around in the store. Everything is scattered & it is overwhelming to search through. Nothing is staged but just shoved into any space it’ll fit in.

Ma
Review №20

Be wary of negative reviews, some “may” be former employees that have an axe to grind. They have great furniture from places like Wayfair and others for much less than the retail price. The owner is always willing to work with a customer and tries to make things as smooth as possible. They are reorganizing and making the store more accessible. If there is any damage on the pieces in the store, it is quickly pointed out and priced accordingly. If you want the chance to hunt for a great find, this is the place in Murfreesboro!

DJ
Review №21

Unusual variety. Close outs, overstocks, sort of like Big Lots. No telling what will turn up there. I purchased an old school Lane recliner which unfortunately had a defect. I brought it back & the saleswoman said, What can I do to make this right? Managed to find me another chair just like it. Great customer service. Ive purchased more expensive furniture at Havertys without nearly the effort to resolve problems. I will be back.:)

Ch
Review №22

Good dealsMid-Low quality of goodsNeed a better customer service. We walked around the show room and they didnt even bother to walk with us. Stuck to their chairs and their smart phones.

Av
Review №23

I had placed an item on hold after finding it through Facebook marketplace, and when I showed up the next morning to pick it up as we had discussed the item had been sold. After driving over an hour to come pick this piece up I asked them why I wasn’t contacted about it being sold to someone else since they had all my information and knew I was coming. The answer was “I’m just one person”. Super disappointing and poor business practice.

Ge
Review №24

New business, so theyre are still working out some of the kinks with a new startup but the owner Khaled was very sweet and sincere. He stood behind the quality and price of everything we purchased. I plan on doing a lot of repeat business in the very near future.

Sa
Review №25

They are a true ZERO Star rating!!!All the negative reviews are correct!Most unprofessional business I ever came across..Staff is in experienced and not helpful,they give u damage furniture, delivery sucks ..This place should go out of business.

Ma
Review №26

We furnished our entire house from this store. Their furniture is cheaply made. It will not last at all. Their delivery service always late and you have to call and remind them about your furniture almost everyday until get it. 3 stars for their customer service!

Sa
Review №27

They have very nice furniture for half the price, I bargained with them, very kind people

mi
Review №28

False pricing on Facebook listings.

Lu
Review №29

I recently purchased some furniture from this store and would not recommend this business to ANYONE. I purchased my furniture on a Saturday and was told they would be there that following Sunday so I could pick it up. On Sunday the doors were locked and the lights were off even though there store hours are 1-5. I called and left a voicemail. Come Monday morning I had received no call back and no one would pick up the phone. I had no choice but to physically go to the store. They explained they had a family emergency on Sunday (understandable) and then offered me free delivery. I was told they would have it delivered to my home that Monday afternoon or the following Tuesday MORNING. I did receive a call Monday evening and they said it would be on its way Tuesday MORNING FOR SURE and they would call me first thing. Tuesday comes no phone call. I had to call them. They tell me my furniture is on the way. It will be at my home by 5:00PM (even though I was told morning.) So here I am having to take Tuesday off work to wait for my furniture. GUESS WHAT 4:10pm still no furniture. I call them back and they say Sorry truck broke down the furniture wont be there today. They didnt even bother to call AND let me know! I had to sit there ALL DAY! They then say it will be Wednesday FIRST THING IN THE MORNING. Finally Wednesday comes........the furniture finally arrives around 3:00 pm! To top it off they send ONE GUY with my couch and loveseat. I THEN have to HELP HIM UNLOAD SOME OF THE FURNITURE INTO MY HOME (I am a smaller built female) One of the pieces I purchased was a couch that was extremely heavy. I obviously couldnt carry the couch so he then tells me he is calling someone to come and help. THEY DONT SHOW UP TILL OVER AN HOUR LATER! FINALLY my couch is unloaded and they go to bring it into the house. Its a tight fit so one of the guys takes a drill and unscrews the legs of the couch. They get the couch inside. He goes to put the legs back on and STRIPS ONE OF THE SCREWS! Leaves the leg all flimsy and twisting in different directions. I guess he thought I wasnt going to notice......well I DID and so did my husband when he went to put the furniture pads on the legs. This is by far the worst service I have had ANYWHERE IN MY LIFE.

Ap
Review №30

Bad experience very bad. Saleswoman not have experience for SALE. And dont have good Attitude for customer.

er
Review №31

Really very great place to buy furniture,, i bought a truck load for my house, for half the estimated price elsewhere,, i looked through every furniture store in murfreesboro, they gave me the best deal. thanks

sa
Review №32

Great place to buy furniture, good prices, good service

Ra
Review №33

Nice stuff and nice people I like to deal with them every time

Cr
Review №34

Nice things in there! A little pricey for me at the time

Ed
Review №35

Good price, great attention.

Ta
Review №36

Love this place great customer service awesome furniture

na
Review №37

VERY NICE, AND QUALITY FURNITURE, FOR VERY GOOD PRICES,

Da
Review №38

Worst business in the town.. they mentioned us that their business hours on Sunday from 1pm-5pm then we drove 2 hours to find it close and tried to message them back on marketplace without any respond .. beware before driving

Ma
Review №39

Too expensive and bad customer service

Ev
Review №40

Great deals.

Na
Review №41

Nice business

Information
100 Photos
41 Comments
3.4 Rating
  • Address:125 S Front St, Murfreesboro, TN 37130, United States
  • Site:https://modern-city-furniture.com/
  • Phone:+1 629-201-8018
Categories
  • Furniture store
  • Discount store
  • Mattress store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:10AM–6PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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