I surely wish I had received the customer service that most people bragged on. I went in with a small Emerson fan motor Stator removed from case and in hand, wanting some quick/dirty expertise assistance in determining which way to go with my project. Unfortunately, I felt like I was being treated like my motor wasnt big enough for his help. Sorry, thats just the impression I received. A little time, talk and knowledge sharing wouldve gone a long ways to help me. Instead, just labor rate of $70./hr. plus price goes up from there for rewinding and other stuff. Obviously, not worth his time. Well, on the other hand, maybe he didnt like the color of shirt I was wearing or maybe my face covering. Who knows? Everybody has bad days.
Ive been dealing with Fox Brothers for a long time and have always been impressed with them. Knowledgeable, professional, courteous, and Ive seen them go above and beyond several times. Great people, great company!
I have done business with Johnny here at Fox Brothers in the past. Lightning struck pool pump 7 years ago. I thought I had heard that they had closed. Was so HAPPY to find them open today. My pool pump motor didnt start yesterday morning. It got really hot. I disconnected it last night and to my surprise the shaft turned freely. I suspected the capacitor and asked my wife to run it by their shop. I spoke with Johnny and he said she could wait while he diagnosed it. He found the capacitor to be bad, but was out of the part and its back ordered. He went in the back and found an old motor with a good capacitor and put it on our motor for FREE... You cant beat that kind of service. Thanks Fox Brothers.. and Johnny...
Best around. Needed an exhaust motor for our pizza shop (Spookys Pizza in Walter Hill) and they were all over it. We couldnt get the shaft off the motor so we stopped in for help. Johnny at the service counter took at off and asked for nothing in return. Great customer service!
They were moderately good. Service was fine. People skills need polish.
They were very helpful guiding me to what I needed and their price was much better than what I was quoted by a competitor. The only place I’ll go for my motor and electrical needs.
I purchased a new motor for the blower fan in my AC unit. Not only did they find a good replacement for my burnt out motor, but they were kind enough to explain exactly how to re-wire the new motor.After explaining the wiring as I found it on the burned up motor, Johnie explained to me that it was done wrong and was probably the cause of the motor burning up in the first place. Set me straight on how to rewire it, now I am sittin pretty with my AC back on.Good people, good service.
When a motor on my hottub went out recently I brought it here and Johnny quickly diagnosed the issue. Unfortunately for me the motor is no longer manufacturerd and the part needed is not available anymore. Johnny had a similar replacement motor in stock, mounted it to my pump and had me on my way the next day all for an extremely affordable price. Great experience!
Great place, Im glad we found it. Helpful friendly staff.
The best place to get a motor rebuilt..
The Best in the boro
Completely stupid staff, not yhe same as when Mr.Fox was alive.
These guys rock. I had my company air compressor motor fail and they had us up and running in no time.
Fast and friendly