My experience with Johnson Audiology was excellent. Dr. Ali was great to work with and really took the time necessary to introduce the use of a hearing aid into my life. She is working to ensure I am getting the maximum value in my life with the aid in an effort to meet my goal of having a life that is back in surround sound. I highly recommend this team.
My experience with Johnson Audiology was great! Arthella, at the front desk, was very professional and so nice and helpful in getting me scheduled and all set up to come in for my appointment. Dr. Ali was very knowledgeable and easy to understand when she was explaining each test and then my results. I feel a million times better now that I’ve gone to see them! I’ll be recommending Johnson Audiology to everyone I know.
I had a wonderful experience!!! The staff was very friendly and knowledgeable. You can tell they work hard to make sure your experience is as stress-free as possible. I highly recommend them!!!
Always well taken care of. Arthella was wonderful with her help and attention. Great office!
Greatly appreciate the one-to-one service my husband received in ordering and learning how to manage his new hearing aides. The initial visit with Dr. Ali more than met our expectations and she explained everything in an easy to understand way. This is why you go to a professional, excellent customer service.Their front office staff is friendly and helpful, always accommodating our needs.Wish we had gone to Johnson Audiology sooner.
Customer service was excellent! The receptionist was so welcoming and Dr. Johnson was very helpful.
My mother lives with my sister in Texas half of the year and here with me the other half. She purchased hearing aids in Texas, lost one, and once we received the replacement in the mail, my mom needed help getting them in her ear properly (she is almost 91). I made a same day appointment with Johnson Audiology and Kelsey was very helpful and friendly. She cleaned and inspected my mothers hearing aids, put on a new tail that I had cut off in error, and made sure my mom was comfortable placing the hearing aids in her ear. So, even though I didnt purchase the hearing aids at Johnson Audiology, they took care of me very quickly...very much appreciated!
I just wanted to say thank you for Dr Ali Carmichael for her amazing work and the great customer service I got there! I really appreciate her patience and understanding and explaining everything to me. Great and very friendly staff and very clean place. I will recommend her to my family and friends. Thank you again.
Life changing! Dr. Ali is top notch in her field. After decades of hearing loss I am able to hear normal conversations in any environment. Highly recommend Johnson Audiology.
Dr. Carmichael and Johnson Audiology have been so welcoming to me and my mother while working with her hearing aids. Dr. Carmichael is always so kind and compassionate when solving our problems. She is always smiling and ready to help! We are so lucky to have her as our audiologist.
It was a wonderful experience the staff was wonderful and friendly so thank you for making me feel comfortable and not so nervous thank you so much
This was one of the best experiences Ive had with a medical professional. The exam was exceptionally thorough, the staff is welcoming and kind and my hearing aids fiting was so state of the art it almost felt futuristic. If I could give them 10 stars I would.
I have pretty significant hearing loss and I wasn’t sure that I wanted hearing aids. But, the folks at Johnson Audiology took me through the process and showed me how I would benefit from hearing aids. Then they got hearing aids for me that really suit my lifestyle. Now I can hear things with clarity like I haven’t hear since I was a young man. Thanks Johnson Audiology!
Very professional, very nice, Helped with everything, even Made my sister a cup of coffee,Love this place
These folks are amazing! Covid-19 precautions in place! (Wait in your car until your appointment time. Everyone on staff masked. Appointments scheduled to avoid crowding-- I was the only client in the building during my appointment.)So professional starting with my call for an appointment. The receptionist listened to the problems I was having with another provider, she answered my questions, was cautious that I might have out of pocket expenses, and scheduled my appointment less than a week away. I was in a particular hurry because I didnt want to lose my insurance benefit at the end of the year.Upon arrival, I called to let them know I had arrived. I was escorted from my car inside by Makayla. Her tone was supportive, patient, and encouraging. (I was excited to be there!)Dr. Ali Carmichael introduced herself in the lobby and escorted me to an exam room. She also listened to my concerns about my hearing loss, what led me to finally take action, and the problems I had with another provider. The test was more thorough than at my previous provider. When it was finished, Dr. Carmichael took time to explain my results in detail and assure me that I had no concerns that would require an ENT referral.Dr. C entered my information into the computer, contacted my insurance company, and was able to order my hearing aids the same day. (Not going to happen for everyone, but I had already been trying to get hearing aids from another provider for at least 2 months with no success.) She even pulled out a ring of sample hearing aids to allow me to pick the color I wanted. (SERIOUSLY?!)Bottom Line: Dont go anywhere else if you have concerns about your hearing. Dont take your loved ones anywhere else. These ladies are the best!!!
These folks are amazing! Covid-19 precautions in place! (Wait in your car until your appointment time. Everyone on staff masked. Appointments scheduled to avoid crowding-- I was the only client in the building during my appointment.)So professional starting with my call for an appointment. The receptionist listened to the problems I was having with another provider, she answered my questions, was cautious that I might have out of pocket expenses, and scheduled my appointment less than a week away. I was in a particular hurry because I didnt want to lose my insurance benefit at the end of the year.Upon arrival, I called to let them know I had arrived. I was escorted from my car inside by Makayla. Her tone was supportive, patient, and encouraging. (I was excited to be there!)Dr. Ali Carmichael introduced herself in the lobby and escorted me to an exam room. She also listened to my concerns about my hearing loss, what led me to finally take action, and the problems I had with another provider. The test was more thorough than at my previous provider. When it was finished, Dr. Carmichael took time to explain my results in detail and assure me that I had no concerns that would require an ENT referral.Dr. C entered my information into the computer, contacted my insurance company, and was able to order my hearing aids the same day. (Not going to happen for everyone, but I had already been trying to get hearing aids from another provider for at least 2 months with no success.) She even pulled out a ring of sample hearing aids to allow me to pick the color I wanted (SERIOUSLY?!)Bottom Line: Dont go anywhere else if you have concerns about your hearing. Dont take your loved ones anywhere else. These ladies are the best!!!
I called and made an appointment to get an updated audiogram and assistance with completing disability paperwork. I dont hear speech. When I arrived both staff members had cloth masks when I said I couldnt hear them, one of them put on a clear mask that was foggy and distorted AND a clear shield. I told her I couldnt see her lips well enough to understand her. She wrote down a few things for me but didnt remove her mask. I had her use some captioning software on my phone. I was SHOCKED they were not better prepared to communicate with lip readers at a business that works with people who are hearing impaired. After a brief exam and listening test, I was informed that they could NOT complete the disability paperwork because they were clinical and not medical doctors. They should have told me this when I made the appointment. She gave me a copy of my audiogram but no narrative or assessment and told me to go to my GP. I would give them zero stars if I could. Very bad experience from beginning to end.
Everyone was very helpful and nice. I would recommend their services to anyone. Top notch.
My new hearing aids have been wonderful! The staff at Johnson Audiology in Murfreesboro have been a pleasure to work with and have answered all my questions! Give them a try!
Everyone I’ve encountered at Johnson Audiology had been friendly, professional, and kind. Staff is knowledgeable, skilled and always willing to help. Highly recommend!
My Tennessee family are patients at Johnson Audiology. I get my hearing tests and cleanings done and my wife and father got their hearing aids from them. The staff are fantastic! From start to finish they are extremely friendly, helpful, and answered all our questions. The level of professionalism is second to none.My wife and father also got tv streamers that pairs tv audio to the hearing aids. We were given a demo on how they work and it was very easy to set up. This is great because the volume on our tvs can now be turned down to a lower level.I highly recommend being their patient.
This was an awesome team to work with! Not only were they kind and easy to work with they seem to genuinely care about me as a patient. Smiles the whole appointment and informed me of everything going on. I highly recommend this team of excellence.
The staff and the Dr. Is so wonderful they answer all your questions and treat you like family
Congratulations on your Ruthie! They are coveted in this area and a positive indicator of your commitment to our community.
The best place to get hearing aids and the greatest staff.
Very helpful. So kind and engaging.
The folks here are great. Very professional and caring. They took their time with me to be sure I understood everything. I would recommend them highly.
The best place to get hearing aids and the best staff.
My visit to Johnson Audiology was to establish a base line for my hearing and to inquire about a custom set of earplugs. Dr. Goddeeris was very thorough, professional, and caring. She listened to my concerns and asked about why I wanted the custom earplugs. After explaining my reasons she stated that most high quality over the counter ear plugs would most likely accomplish what I was looking for. She showed me the proper way to use plugs (they go much farther into your ears than you would think). I went to a concert last night and confidently insert my 3Mclassic yellow ear plugs. The difference was amazing! At the end of the concert my ears did not ring, no headache, and I could hear perfectly fine! In my opinion my visit was worth every penny just to know how to properly use those ear plugs.
Dr Julia was very nice. She helped me understand everything and Im very pleased with my visit. Chris was excellent at the front desk.
Makayla and Brie- AWESOME!!!!
I have had ringing in my ears for years. Some days its worse than others. Then I had a sudden hearing loss this year and ended up needing hearing aids. Thanks to the care of the professionals at Johnson Audiology, I have a great team to help me in managing my hearing issues. I love Johnson Audiology and I love my hearing aids!
As an employee of Johnson Audiology, I have gotten so much joy from the transformations of seeing patients regain their hearing! Our automosphere is very welcoming and warm and I highly recommend anyone that is needing hearing health care to come see us! We look forward to hearing from you!!!
Coming here has been an awesome experience! I would recommend this place to anyone! Everyone has been terrific.
My experience with Johnson Audiology has been excellent. They really tuned in on my specific circumstances. And I enjoy the friendly staff. I highly recommend them.
Very professional and courteous. Evaluation thorough and left understanding my options for improved hearing. Will definitely go back and will recommend to family and friends
I love the staff at Johnson Audiology. Whether I have an appointment or just drop in to have my hearing aids looked at, all the staff members are pleasant and helpful.
I give Johnson Audiology a five star rating because everybody there is extremely knowledgeable extremely friendly they do everything they can to make sure that you walk out of their 100% satisfied and they know their job they I had a couple problems with my hearing aids and they have fixed them immediately without any any questions theyre just very very knowledgeable and what they do and theyre very good at what they do their job Julia is excellent she knows her stuff thank you
Great people to work with. Dr. Johnson, Reagan and the whole staff have been great. They listen, they care and they do great work. It is hard sometimes to deal with getting older and the issues that come with that but they make it less stressful. I highly recommend either of their offices to you.
Dr. Goddeeris and staff were very polite and courteous! I was concerned about noise exposure from work and Im getting custom ear plugs to help prevent future damage. I am excited to be able to wear them for work and shooting!! All of my questions were answered and I would recommend anyone that needs hearing help to go see Johnson Audiology.
The staff at Johnson Audiology is amazing! I highly recommend!
Friendly staff. I got 2.new in the ear hearing aids. I never knew how much i was missing. Highly recommend!
Great service and experience from Julia and Reagan.I appreciate the time spent trying different solutions until the right one was found for me.Service is equal to product quality and that means a lot when making a sizable investment in auditory health.Thanks for bring back the color and texture to my hearing!And, a nice cup of coffee when I come in...Larry Jones
Recommend highly!!
Very friendly, professional, takes time to explain everything!
The people at Johnson Audiology are wonderful! They took the stress out of needing hearing aids. My mother has never been happier than she is now, having had hearing problems for years now. They shared the joy we had in seeing the look on her face when the ability to hear returned to her. Doctors and staff are beyond compare.
I searched for several days trying to find the right audiologist for me and when I saw the great reviews for these guys I hesitantly made my decision. Let me tell you the reviews are warranted, Raegan was such a sweet heart and greeted me with a great big smile! Most importantly they took the time to understand my needs and I feel like this is where they really succeeded. Thanks Johnson Audiology!
This is the best place I have ever been too, I highly recommend them. The people are amazing and VERY helpful!!!
Perfect
I had a hearing test done here. I’ve had test before but not this advanced. They are very intelligent and the office is beautiful. The ladies were so sweet. I felt so welcome. Thank you!!
Dr. Gray was delightful. Explained everything very clearly and I am very pleased.
These people are just amazing! They have made what could be a challenging process so easy!!! Ms Sadie is so happy with her new hearing aids!!!!!!!
This place is great. If you want somewhere you can go and feel completely taken care of and your needs met then come here. They really know how to take care of someone
My experience with Johnson Audiology has been quite positive. They were courteous, prompt with my appointment and very professional with my evaluation.
Thanks for all your help! These girls work hard to make sure your appointment starts on time and are very thorough. I definitely recommend!
Competent and friendly staff! I love my hearing aids!
Had the most pleasant experience. They treated me so nice and the office was just adorable. Best of all im now able to hear things I havent heard in years, and its all thanks to the great staff at Johnson Audiology!
My husband is a patient with Johnson Audiology. They have been extremely helpful with the process and worked around our schedules. Dr Julia and Raegan are amazing. If you are looking for a great and honest practice this is the one to go too, so thankful!
This place is amazing! Raegan and Julia are extremely friendly and you can really tell they care and put the patient first always! I couldnt be more pleased with my hearing aids!
Dr. Julia and Raegan were absolutely fantastic to work with. They both bent over backwards to help me with my new hearing aids and worked hard with my Insurance. I highly recommend them to anyone with hearing issues. They will put the patient first!!
My Mother in law is a new patient..Wonderful ladies beautiful office. Check it out first.
I normally dont give reviews but the service at Johnson Audiology was so outstanding that I have to. Julia and Reagan are so cordial and knowledgeable, and these hearing aids have changed my life. I wish I had gone to them years ago.
My new favorite place...wish I could just go hang out with these folks everyday....The office is so warm and inviting complete with coffee, water, chocolates, and mints, Great decor and the most friendly, and courteous staff I have EVER encountered in any office.Dr.Goddeeris is incredible and worked from the beginning test thru the ear mold process, fitting and programming my hearing aids. She made sure I was comfortable and satisfied with every aspect of my new journey....ABSOLUTELY NEVER GET THIS KIND OF SERVICE AND SATISFACTION ANYWHERE ANYMORE...I will recommend them to everyone..
Best place to get hearing aids and they have a great staff!!!
I really appreciate the reminding of my appointments that Raegan does. They are very friendly and welcoming. The office is very pleasant and I like the chocolate and decor.
The ladies at Johnson Audiology went above and beyond to help with my hearing. They were professional and knowledgeable. I would highly recommend Johnson Audiology for your hearing needs!!
The staff is so friendly and personable! They really made me feel welcome and at ease!
Very Pricey!
I first came to Johnson Audiology in 2016 in need of hearing aids. Raegan helped ease my apprehension. She made sure to work around my schedule. Its such a relief to work with a business so professional and knowledgeable. I had a hearing aId question and Julia answered it quickly and stopped what she was doing to help. This place deserves 5 stars
Very welcoming and friendly. Definitely will recommend.
I brought my mother here and i must say everyone was wonderful. The most caring and attentive staff as well as great service everything was explained so well for my mother and special thanks to reagan and another young lady (sorry forgot her name) but mother just loved yall. Thanks for a great experience and so great we can hear again!
The doctor and front office staff are so nice and attentive! All my questions were answered and I look forward to the journey of getting my hearing back!!!
Such an amazing group of women. I would not want to go anywhere else. Thank you for all you do guys!!
Very helpful and nice, my father is back to being involved in conversations because he can hear again! Thank you!
Amazing customer service and i would recommend this office to anyone needing hearing aids or a simple hearing test. These ladies really know how to do a great job
The office staff at Johnson Audiology were so helpful and friendly! Dr. Goddeeris took her time with me and was very willing to respond to all of my questions.
My brother purchased hearing aids from here. I do not normally write reviews but I had to write them one from how impressed I was when I went to an appointment with my brother. They greet you right away and ask if they can make you coffee with a ton of choices to pick from. The front desk is always smiling even when she is answering a phone call. When I went back with my brother, I met the Doctor and boy does she know her stuff! She even took the time to explain to myself about my brothers hearing loss. If i ever need my hearing checked or hearing aids this is the place I will go hands down! You guys rock!!
I have struggled with my hearing for years and I was extremely unsure about the process of purchasing hearing aids, which you know are not cheap. When I called to get information on how things would work Raegan could not have been sweeter. She explained everything to me and not once did she try to sell me, more of informing me and understanding the hesitation. Once i got there Dr. Julia was very patient with me and made me feel so comfortable. They let me try out some for about two weeks which I think is amazing that they give you an option to do that! I shopped around for a little bit after and the fact that this place works with every manufacturer is incredible because no other hearing offices do in this area. I went ahead and made the step to get them and I could not be happier with my decision, which I would not have be able to do with out these ladies. If anyone is hesitate to get hearing aids, please come here and just talk to the ladies they really do care and want whats best for YOU. Thank you Johnson Audiology!
Excellent customer service and a pleasant environment. Very knowledgeable and great with teens!
I love my hearing aid. I no longer have to turn around and say hugh, can you repeat that, when someone comes up and spoke behind me... My sister was surprised to find that I can here her now, she had always thought I was just joshing with her. I will give you this advice, the offices feel more spa like than medical and the fine people at Johnson Audiology will treat you like an honored guest. I cannt recomend them highly enough...
Super friendly staff, graet comfortable experience very helpful with my needs.thanks ..
Great service and great people and they know what they are doing
Wonderful service and wonderful staff. They are glad to assist with help in every way.
Awesome staff. Very attentive to your concerns.
My experience with the Murfreesboro location was such a pleasant one. Julie and Raegan were both professional, friendly and very helpful. I was able to try the Oticon Opn1 miniRITE demos for 2 weeks and I loved them! But I also wanted to try the Opn2 a step down but a lower price, to see if I could tell a difference. Julie let me also try those for two weeks as well. This was so very helpful for me to make an informative decision. I ended up going with the more expensive Opn1. Julie never pressured me in to getting the more expensive ones she just let me try both which helped me to make my decision. I would most definitely recommend the Murfreesboro location.
They were very friendly when I walked in your office they were very thorough on my hearing test I didn’t realize how bad my hearing They put a new hearing aid in my ear Very glad I went there I would highly recommend them
Great people, comfortable atmosphere, and they took the time to answer all my questions. I would recommend them to anybody.
I came here in May 2017 knowing nothing about hearing aids and was recommended by my audiologist to purchase the Oticon OPN. I purchased the OPN 3 because I thought my environment was quiet in general. At night I could once again hear the crickets and other natural night sounds. However, speech was still not as clear as I wanted. On day 59 of my trial period, I made the decision to upgrade to OPN 1. With those,,speech much clearer. Julia was able to tweak out sounds that were bothersome. When the left one malfunctioned a month later it was immediately sent in for repair and I was given a demo on loan. I love the phone capability of speech coming directly through the aids. Finally I feel comfortable carrying on a phone conversation in many years. I am so pleased with the aids, with all the staff and with the patient service. I would refer anyone to come to Johnson Audiology and recommend the Oticon aids, especially if phone conversations have been a problem.
They are very professional and friendly. I look forward to my every 6 months check in.
Having a life change at this age was intimidating, however Dr Julia G and Reagan have made my experience less confusing and bearable. Glad I came to this office after already having a hearing test somewhere else. A plus service!
Had a very good experience!
Amazing place. Very satisfied.
Sweet people
Very pleasant
Great staff