Our dryer broke and we needed one quick and inexpensive! GQ APPLIANCE WAS AMAZING! Highly recommend! The gentleman working this evening was extremely helpful, polite and made out buying experience quick and easy! Thank you so much! We will be returning!
Great customer service I was very pleased with their inventory I found what I was looking for.
Good costumer service, good deal on package deals.
BEWARE! BUY ONLY IF YOU WANT A USED PRODUCT!! The website says everything is new/open box and three employees promised everything is NEW just open box. I bought a Whirlpool gas dryer on 6/2/2020 based off of the whirlpool electric model they had in stock and a guarantee from an employee that it would be delivered brand new on 6/5/2020 at noon. After multiple promises of delivery times and ignoring me the USED dryer was delivered today 6/6/2020, close to 8pm. Delivery guy was very nice, helpful and apologized for it being so late. I appreciated that. He set up my gas dryer as I paid for them to install it and I tipped him before he left because that’s the respectful thing to do. Once he left I took the tape off of it and soon as I opened the door it reeked of fresh paint, the metal vent inside is dented and partially spray painted to cover rust, the lint catcher has lint and hair in it. Thankfully I have time stamped pictures of the dryer. Sure hope this business makes this right ASAP as this is just the beginning of my disappointment. I wanted to support this local Murriteta, CA business and this is how I am treated as a customer. All I wanted was good customer service and a new product as promised.
Bad communication skills
Great staff and good deal. Bought a new refrigerator that I was looking at Lowe’s for a better price. I’m sure it just worked out this way but they delivered it same day as well. Definitely going to see them in the future for other appliances needs. Thanks again
Hello this is Julio, Paola did a great job on searching for a great fit and beautiful appliances for my home this store has it all . I am so glad I found this store prices are affordable the best and they all have 50 to 60 percent off compere to bestbuy,Lowe’s or Home Depot . I am beyond great full with this appliances store I will come back for more . Great costumer service !!!
They are so amazing they gave us a great deal!! They even helped us out with a broken fridge we didn’t buy from them!! Everybody is so nice and super helpful thank you guys so much
Went to this place to buy some appliances for my new home on a budget and came out happier then ever got everything I needed for a good price I recommend this place to people on a budget or just trying to get a good price on appliances I went to their location to view their stock and all said and done I got a additional discount from price they had on appliances If ur looking for a good deal I recommend this place u won’t be disappointed
Great place friendly staff and great deals on appliances! Would recommend before going to big name stores!
Great deals very friendly,respectful establishment.adrian there is very helpful and a straight shooter
Absolutely horrible,I had such high hopes for this little local business. We needed a new fridge for parties. So, I wasnt looking to spend a lot. We found a nice used refrigerator with a great price. He said he just needed to check the ice machine. He asked me to leave a deposit and I declined since he was still checking it out. I go back the next business day. (Monday) after messaging him in the morning and telling him I wanted it. I get there and was told it had been sold since I didnt leave a deposit. The other other customer didnt mind that the ice maker didnt work. It was first come first serve. Ok, fine. They show me a stainless steel for the same price also used just needed to be cleaned and handles added. Ok, ill take it. I leave a deposit and delivery is set to come between 12 and 2. We called 3 times since we never received a courtesy call from them. 1st call at 2pm we were told they were running late and will be here between 4pm and 6pm. Called again at 6pm and was told they had a flat and will be here once its fixed. Called at 8 was told they were at the shop picking up the fridge and I had the option of the stainless steel or the white one since said customer changed their mind. At this point I was ok with the stainless steele so I stuck with that. They respond saying they cant find the screws to the handle and can deliver the fridge and return to add the handle when the find the screws..NO! Just bring the white one. They arrive at 9:00pm and my husband handles everything as I was just beyond frustrated and didnt want to deal with it. Afterwards, I get up to take a look and this is not the same refrigerator, its dirty, dented, and awful. I would have never agreed to this. Im more than sure this is some fridge they picked up today and ran to the shop to clean it up and test it which would explain why it wasnt on the truck from the beginning. Bait and switch!! Do not buy from this company!!! You dont know what you are going to get or when you are going to get it.
Great so far. Really helpful
The staff is courteous, and knowledgeable. I was able to replace 2 appliances that I really needed. So happy I chose GQ Appliance Outlet.
First Valeria contacted me via messenger she was very helpful. Then we decided to go today, she was not there, but we got helped by a real nice guy, who on top gave us a discount on the fridge we wanted!Thank you for your help!
Bought Refrigerator, Stove, Dishwasher, washer and dryer......Huge inventory, very nice costumer service, and last but not least, the reason you are reading this.... excellent prices.... search no more, highly recommended......5+1stars
Really friendly staff easy approval affordable prices love my new fridge thank you GQ appliances
Awesome place willing to negotiate I was sold in 30 minutes
Found exactly what I was looking for.
Best customer service experience in a long time Adrian is very friendly and knowledgeable when it comes to appliances we found what we were looking for and for a lot less than buying from the big store and same day delivery too go check them out
Great customer service. They have a lot appliances to choose from.
Good service
The WORST customer service ever!I bought a washer and dryer from GQ appliance and have had nothing but problems!In a two month span the dryer has had to be repaired twice.Don’t use this company !!
Nice appliances
Good deals