My son and I went to get living room furniture. The salesman was VERY pleasant but not pushy and did not linger like alot do. He also was very knowledgeable and accommodating. We purchased a beautiful set and had it that day. I would definitely return for future purchases!
Very friendly staff. Was hesitant at first to make a big purchase on a sectional. We went here and several other stores and this place’s prices were amazing in comparison to the other places. Our sectional is beautiful and of great quality too!!
Such friendly staff and I like the fact that they dont attack you for a sale. They give you a minute to breathe and to discuss things with your spouse if need be. Very good quality furniture, very hard to find anywhere anymore. Great store and great staff. I had a great experience.
Mom was looking for traditional furniture; we went here first.Gave a description and Zeke led us to what we were looking for.Went to Langlois, as we had purchased there b4 but were amazed at how high the prices were.Had lunch and headed back to Great Lakes.Delivery price seemed a bit high but, the price of Moms new Chaise, made it a bit more affordable and much more convenient.Very helpful, no pressure, reasonable pricing.Pretty easy decision that well be back when Mom is looking to replace any furniture.
Found the perfect couch. Bought and brought home!
Very nice sales professionals. Let me walk around and look at my leisure. Helpful when asked questions.
Nice furniture for the house! Great savings on cost!
As great as the staff was the quality of the furniture is terrible. Bought two couches from there both of them broke in the same spot. They did repair them but in the process broke the zipper on the cushion causing the seat cushion to not stay on the couch and the stuffing to constantly fall out. When I contacted them in regards to this I never got a return call. And now the couch is broken again in a different spot. Very disappointed!!
Great quality furniture and courteous, helpful staff. I’ve recommended Great Lakes Furnishings to many friends and family and will surely continue because they are so awesome. You walk in and are quickly greeted by a friendly (not pushy) salesperson & tons of beautiful furniture and decor. They often run sales with great discounts as well! All around fabulous place!
Never shop here Zack and Ken r the worst salesman
Long turn around time because of covid, but our bed was SOOO worth the wait overall. Thanks Theresa for the service and assistance with our purchase.
I’m not usually one to write reviews, but Great Lakes Furnishings deserves it. After lots of shopping around I found GLF to have a great selection and a very friendly staff. I am NOT a fan of pushy sales people and I was thrilled when I didn’t find that at this store. Great place.
Absolutely love this store! They are so helpful and have the best prices! Kaitlyn was great and would recommend anyone looking for furniture or mattresses to go here!
As always went in and spent more than planned. But we got a great deal and with their capability to finance it ended up being more than affordable. Go in and ask for aunt Connie. She will help you find whats best for your needs. They have livingroom furniture, beds, bedroom furniture, kitchen tables, and all sorts of cool household furnishings.
Personally recommend GLF with my whole heart! Genuinely kind and considerate owners and sales staff and working with Kaitlyn specifically was the highlight of my shopping experience! She was patient and very attentive to my needs. Thank you GLF for being a real home town store!!
They always have the most stylish, on trend stuff to decorate your home. Ask for Kaitlyn when you’re there, she is so helpful!!
The employees and owner are very helpful and do everything to find exactly what you came for. My delivery experience was also excellent and they were very respectful!!
Walked in told salesman what I was looking for the price I wanted to pay & just like magic, there it was! The 5 piece bedroom set that was exactly what I had in mind & the price I have in mind. I will definitely be back Thank you!
The service I recieved could not have been better, the selection was awesome. Customer service was unparalleled, took care of me through the whole process. I will definitely be shopping here again! Highly recommend🙂
Quick response of sales person and nice to work with.
Just about every item has to be ordered.
Enjoyed going into Great Lakes Furnishing Store. Very nicely laid out floor plan to look at furniture. Connie, the salesperson was sooo helpful & gave us other ideas & let us take pictures of pieces of furniture we were looking at!!!!! Thanks, again...Connie. Have a BLESSED Day & Week....Jim & Gloria Zylstra....💑💖🙏🌈
Wonderful sales staff. Ordered a new sofa on which they matched the sale price of a competitor. Love keeping my dollars local.
Highly knowledgeable and very friendly! Great, high quality furniture!
He was helpful but the selection was very limited.
Thought staff was very personable help with every kind of issue we had I have used them before the only real problem is the time you wait for your purchase I honestly shopped online for other things in furniture and i kind of had two deliveries while i still wait for my new sectional and art wish they could get there time to delivery act together would be the only reason i would not use them again lets face it furniture stores are soon becoming a thing of the past just because of situations like this
While the salesperson was very motivated, seemed knowledgeable and highly recommended this brand and spoke highly of the materials, workmanship and guarantee, I am severely disappointed in all of the above. The delivery persons cut a hole in the bottom covering to store the legs stating it was normal practice. The material is piling, discolored and interior boards are broken and the electronics for recliners have stopped working after 3 mos.At time of order, I was told 30 day guarantee for delivery and it was 6 weeks. The whole experience has me regretting not buying locally. I may have had to spend a little more but they stand behind their products and sell quality merchandise.
Great Lakes Furnishings (formally known as Kens Furniture and Mattress), is still a great place to shop for your furniture needs. Wonderful selection and associates. You dont feel pressured into buying anything and the prices are very reasonable.
Make sure you ask for Aunt Connie! She was knowledgeable, funny and super easy to work with. She helped me get exactly what we needed.
Staff was super helpful and was able to order the piece I wanted in the color I was looking for.
Was Helped right away and the salesman gave me plenty of options and details about different table sets and living room furniture. Easy-going and ordered my furniture right away!
Friendly staff and affordable quality furniture.
Spent over $2900,and the love seats seams starting coming apart,and the framing has shifted on the back within the first week of purchase. I called and sent pics via text messages within the first week,and they were supposed to get ahold of a rep and get back with me. After numerous calls and text,I still havent heard back from them. It is going on 2 1/2 months now and all my calls and texts are being ignored. My fiance has a terminal lung disease,which we informed them of,and this is how we are treated. I wouldnt buy a piece of paper from this business. Buyers beware:they will promise you plenty,but all you get is ignored.
Friendly service.
Great selections of modern comfort, a must visit when looking for home comfort.
Great job opportunity ahead for me
Nice furniture and good prices
Professional and courteous
Was not impressed with their prices
Great service!
Great place
Ok doke
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