Ordered Battery for my Nissan Frontier online, set up install appointment for an hour later, got there 10 mins early, they installed it in 15 mins. Great service, will highly recommend to anyone.
Outstanding customer service, very helpful and answered all my questions. Great quality Battery and he had it ready to be put in when I picked it up. Highly recommend not just for batteries but a ton of other things they carry and do.
Great serviceCalled ahead of time battery was ready and waiting wis when we got there. And we received a 10% discount..
Place was great. Disassembled my gate opener, replaced the battery and then tested the device. Great service.
They always have what Im looking for, the man at the counter came out and picked what I needed off the shelf even though it was right behind me.Great customer service.
Replaced the screen on my Samsung S9 and seems to be working perfectly.
The two guys who were there last night were so helpful! I was able to call and see if they had a car battery I thought I needed, turns out I didnt, but they helped me narrow down my cars problem and helped me find a (temporary) solution until I could get my car to a mechanic!They communicated in easy terms and helped me make easy decisions!Thank you so much!
Mike took care of my dead battery with a lot of finesse and courtesy. He took a lot of time changing out the defective battery and reinstalling the new. I really felt like a valued customer!! There are two Mikes, he was the non-manager one.
Both employees were courteous and very informative - enough so that we knew the purchase we planned wasn’t needed. Impressive!
They no long carry batteries for our wifi hub. A regular phone battery just not available or theyre not carrying
Very friendly, professional and worth the trip
Fantastic transaction. Knowledgeable and friendly staff. Hooked me up with a new Duracell battery for my bike. Thanks
Had to replace my IPhone battery again thanks Apple setting up the appointment was a breeze online with a 10% savings dropped it off one hour later up and running great instructions to optimize the battery for extended life
Great service. Positive attitude from both associates.
Staff was so very helpful.
Prompt and courteous service. Very good price on my new battery and free installation.
I was able to get a new battery for my iPhone 7 replaced in about an hour. Price and service were good.
Always helpful and dont need receipt for warranty on batteries. They have the info on record
Mike and Carson are exactly what customer service is all about. I came in with a problem that I thought was going to cost me hundreds to fix. They had me in and out for only a small portion of what I expected. They listened to my challenge and spent no time telling me what they couldn’t do and found the best solution for my problem. I even called back to thank them. It reminded me that there are people in customer service that truly care about the customer experience. Thanks guys. Something so small made a world of difference for my mother and I. PET scan is tomorrow. Wish us luck.
Twice taking battery tray for battery change and it does not work in my mobile medical chair
3 stars only because they dont have battery in stock, but could order, only problem is they are an hour away. Didnt say they could ship to us.
Theur service was polite, attentive, & knowledgable. Store was very clean and well organized. Prices are very good even in comparison to online retailers. Will continue to give them my business.
Always a pleasure very helpful.
Very friendly and fast service. A bit pricey, but my phone was finished in only 2 hours.
Lots of staff... But only 2 registers... Could definitely use 2 more...
Wonderful and kind staff. Youll always find the battery you need here. They are well stocked with a great selection.
The store manager Mike is extremely professional and accommodating. He helped me quickly resolve an issue with my iPhone screen.
Great store and great people. They have every battery you can think of plus they have light bulbs, battery chargers, flashlights and more.
I made an appointment, tech refused to take the time to look at my phone and told me I have water damage without knowing the real issues with my phone. I was turned away based off the techs assumption that I had water damage without him taking the time to talk to me or even look at my phone. I went to another phone repair shop and in 5 mins they looked at my phone and saw I needed a new screen. My phone was fixed in 20 minutes at another shop that cared enough to take 5 mins free of charge to look at my phone without an appointment. Worst customer service experience ever! The worst part is I was from out of town by myself and had no way of contacting anyone or getting myself around and I expressed that and they didn’t even try to look at my phone to help me. 1 star is honestly too generous.
The associates were great with helping me. They ordered a battery, and they did tell that it wasnt guaranteed to solve my problem. They even said, If it doesnt work, please come back and well get this figured out. Upon my requested return to the store, they refused to refund the battery. The battery didnt help my phone at all. I had no use for it at this point.The refund policy on the back of the receipt didnt mention any stipulations. I had no use for their battery. My phone continued to reach high temperatures, shut off frequently, and work slowly. Upsetting. I took a lost.
Whe you come in the store they are ready to serve you as you approach the counter. There knowledge of there products and your needs balance for quick store visit
Has almost everything you would want in the way of batteries. I got a new one for my key fob and had excellent customer service.
Smooth transaction from entry to check out.
Had what I needed. Ordered a car Battery on line got a 10% discount. Had it installed there and the gentleman was very good at what he does. Well informed, never put a battery in a Impala RTZ but did well. Others wanted $20 to install. Took him 5 minutes. Thanks
Awesome experience from start to finish! Great guys, very helpful & polite. An hour later...no more broken screen or bleed through on my Samsung Galaxy S8+! Great Job! Thanks!
Better products than big box stores
Great website, easy navigation, highly informative and user friendly, and staff at pickup location super friendly, knowledgeable and efficient.
These guys are awsome! Friendly knowledgeable and quick to answer any questions. Ive had the batteries replace in my van, my wifes car, my wheelchair, my phone by these people over the years. They have or can get most any battery you might need. I highly recommend them!
Website was easy to navigate and picking up at the Myrtle beach store was even easier. Very friendly staff
Needed a new battery for my iPhone. Made an appointment online, dropped off the phone at 8:30 AM. Picked up my phone at 9:30 AM. Sweet!
Very helpful and friendly
I stopped by to get the battery changed in my key fob. Martin was the technician who assisted me. He was so accommodating and informative and answered All my questions about the operating system for the key Fob but even more I asked him about security systems and he was so helpful and gave me a lot of advice. I really appreciate this kind of service. I will recommend batteries and bulbs to everyone.
I needed a 12 volt 15 ah battery for my generator in anticipation of Dorian. Went to 3 local shops in my area and not one had them in stock. Called Batteries + Bulbs. Yep. They had them in stock. Drove up to Myrtle and purchased them. I highly recommend.
The number 1 reason is they are very knowledgable and number 2 is they always have what Im looking for Very nice folks.
While on vacation at Myrtle Beach my key fob started acting up. I called the Myrtle Beach Batteries Plus and talked to Martin who said my particular key was in stock and they will be able to replace and reprogram one for me. When I arrived he promptly took care of reprogramming my new key and got me on my way. Thanks so much.
Went in 5 minutes before they closed and the young gentleman was incredibly helpful this is the third motorcycle battery I have bought from Batteries Plus and they last a long time with a great warranty this location is excellent
Extremely happy with the service and servicepeople. The IPhone battery was replaced an I was instructed on how to maximize its life!
Great prices and friendly staff. Highly recommend this place! I got my iPhone 7 Plus screen replaced. Took half an hour for them to replace the screen. Quick and fast service
When selling--Great, knowledgeable staff. Phone battery only lasted 4 days. I made appointment for Sunday at 11:30 to have my old battery put back in. I told associate that when I had new one installed that the associate that day said to keep old battery just in case. In over 60 yrs of buying items no one every said keep the old one just in case. To many wasted trips there, no apology. Oh well wont buy anything there again.
Has to be the best place in Myrtle to get ur phone repaired, nicest and knowledgeable staff and after going to Verizon and wasting my time there I knew I should’ve went to batteries +bulbs 1st but will from now on
Gentleman there was kind, courteous,, efficient. Work was done as promised in a timely fashion. The cost was reasonable and I was able to use the online coupon.
Paid $100 for a screen repair on Saturday...the following Thursday my phone was simply in my cup holder in my car while I drove did not drop fall or anything screen is broken obviously they are using cheap screens they buy for a few dollars wholesale then ripping people off charging $100 a repair I was hesitant upon drop off as the tech had super creepy long sharp pointy nails (was male) but went ahead anyway well now they wont honor the 30day warranty on the screen! LOL never again will spread this horrible shop as much as I can never again!
Need a certain battery you cant find anywhere? More than likely, they have it in stock. Thumbs up!
Great place and people
So thankful they were able to replace my Samsung 7 battery within 2 hours. No other place around was willing to do it. Good prices and friendly staff.
Easy to use, easy to find well stocked
Out to get your money. They won’t sell just iPhone batteries to you they want to change the battery out thereselves and everything and charge you $50. You can go on amazon and buy a battery changing kit for $20. Don’t go to this obsolete store.
Mike was very helpful in diagnosing our cell phone issue
Alway take care of my needs. Great folks.
Rodrigo was there to assist me within seconds of walking through the door at Batteries Plus on Jason Boulevard. Ive already ordered and paid for my phone battery online, but he made sure it was the correct battery, put it in my phone for me, and offered to dispose of my old battery. He informed me of the warranty and told me to call if I had any issues. Very friendly and professional. I will do business with this location again if the need arises.Teresa McKinney
Was a great experience. Placed my order on line and within minutes received a notice that it was ready for pickup. Drove down to their store and they were prompt and courteous. I was back home in a jiffy!! Would definitely send people to do business with them.
Very helpful staff
I bought a Simple Snap screen protector at Batteries Plus and it was installed by one of their staff. Unfortunately, it is not placed exactly centered and I can see a slight line between the side of the screen protector and the Otter Case. When I reached out to them via email, they were nice enough to offer to take a look and try to get it straighter.It was very professional of them. I have not gone yet, but I will soon, when have time. I just wish they had done it right the first time.
I received a quote for replacing a battery in an iPhone 6 was told it would be completed at a an assigned time and it was done when promised with no issues
Ordered a battery for my car, which they carried! It wasn’t as expensive as other places. Plus they Installed it for me at no extra charge.The two gentlemen were helpful as I ended up getting a battery for my solar Lantren.There are more items there that I didn’t know they carried. Planning on going back in the near future to the Solar spot lights.Great job guys! Thank you
The young man that helped me replace the battery in my iPhone was very courteous and did a great job!
They have an incredible array of items other than batteries (hand held flash lights of lumen intensity up to 3200, all kinds of light bulbs & very knowledgeable staff.
Dont know until unit is fixed
When buying batteries it pays to shop around. Just purchased a replacement car battery for my sons car and found they once again, had competitive pricing with name brand batteries. Then with the online coupon, it was the best price found. This was the second time I purchased a car battery (as well as other smaller batteries) from them and have been happy with the pricing and product quality.
I recently purchased an auto battery at the Myrtle beach location only to find out when I got back to my shop that it had a hole in it and it loss all of the acid. I tried to return it and the very rude employee that was waiting on me asked another employee with a sarcastic snicker if they sold batteries with holes in them. He was more then happy to say that he couldnt do anything about it and offered no help with the situation. I found out after going somewhere else to replace it that I had overpaid $23 for it also. Buyers Beware!!
Young man was professional and explanations for proper battery charging was on point
Yesterday I discovered my phone will not charge unless it is off. After reading what could possibly be the issue, I decided to purchase a new battery, which I purchased today. However, the new battery wasnt even fully charged at the time of purchase and my phone will still not charge when it is turned on. It would have been nice if someone there would have at least asked me why I was purchasing the battery in the first place and maybe suggested other possible solutions.
Paul Silivis was awesome and nice. Actually acted like he genuinely wanted to help me. Good customer service and prices.
Excellent convenient service and low prices!
I am disgusted by the disrespect for customers here and concerned the materials they use are cheap and fraudulent. I had my iPhone screen fixed on 2/15. They sold me a new tempered glass screen protector and an otter box phone case. On 4/28 my phone dropped off the bathroom counter when I was getting ready in the morning. It fell maybe 3 feet... and the phone screen shattered. The tempered glass was fine and not even scratched, but the actual phone screen underneath is shattered. The bottom left corner doesn’t even work, I can’t make calls, check emails, or type responses to texts. I went back and explained it has been just a couple months and the phone protector *they* applied, and the phone case *they* sold me, did not protect the screen. Either the products failed or the screen replacement they installed was cheap and fraudulent. The workers said there was nothing they could do. I asked if they would discount the service at the very least since it had been such a short period of time, but the staff continued to blame me and say it was my fault because I dropped the phone. Let me be clear.. I did not slam my phone to the ground or toss it across a room. It simply slipped and dropped. There is no reason the phone should’ve shattered with such materials and products they sold me on. It’s also very poor business to blame the customer. I will never recommend this business.
Super helpful & very friendly! Excited to get my key fib battery replaced here & it has a lifetime warranty! Rodrigo was a wonderful salesperson!
Today I’m leaving the store for the fourth time after getting my screen fixed in one week. First time was a faulty screen I get that it happens. Second time my home button completely failed the day after getting it fixed. Called had a hard reset done with Apple just to check see if it’s the software because anyone with an Apple phone knows the software can get messed up. Go and get a third screen only to have the home button not register my finger. Told to come back and see what they can do when I had more time. Come back today to find the guy who was helping me fired and told it was the software and to have a hard reset done even tho it was already done. So not only did they mess up my phone I have never been so disappointed in a customer service staff. When being told the guy who was helping me no longer worked there another employee butts in to tell me he was fired. Then the same guy who never wears a name tag and is always eating when I’m in the store 4 different times mind you is talking trash about customers and the fired employee. To top it off continues in front of the store manager dale about the employee and customers and then trashes “kids these day” saying they are lazy and don’t want to work. I am a full time student with a full time job and running a business. I don’t call that lazy. Coming from a person who spends a lot of time making sure my customers are happy hearing this I sad an disrespectful to anyone. I do not recommend this store for anything unless you want to leave the store with people talking about you because they have nothing better to do with their own lives.
I got great customer service here. Thanks
People were nice enough and the service was relatively quick( had the screen on my iPhone 7 Plus fixed) however, I wouldn’t recommend this place because my screen never worked right from the time they installed it. The guy noticed it as he was doing the post installation inspection and just shrugged it off like my phone not responding to him trying to type on it was no big deal and not related to him changing the screen.. I trusted his judgement and now I regret it.
Absolutely awesome! So smooth will never get a battery anywhere else. Bought online drive to store they put it in within twenty minutes!
Great service, they were the only place that could replace my cell phone battery.
Best price around for Car Batteries. Easy order and pick up at Myrtle Beach store. Order pick up was ready within 15 minutes. Would highly recommend.
Fast quick service.
Fast and easy. Order online today pick up tomorrow.
Exellent job fixing my sons iPhone 8+, it was quick and professional
Quick and easy ordering and pick up
My husband and I are visiting Myrtle Beach. Motorcycle battery died, dropped it off to battery plus. Originally dealt with a nice gentleman in the morning. Went back to pickup battery. Dealt with another man, I believe his name is Jason...HORRIBLE customer service. Sarcastic, rude, condescending...must I GO on. Gives battery plus a bad name. Posting on every social media.
Had the battery I needed for my motorcycle at a good price.
I needed a new battery for my Samsung phone. They have them and install them, and give you a 1 year Warranty.
Placed online order for Ultra battery 14L for motorcycle. Received email stating order ready for pickup. Then received call they sold it to a helicopter company. Will call when get in store end of week. NEVER Called, went to store and they had plenty but never called. 😠😡
Replaced the large battery in our camp lantern/radio. Did a decent job.
The guys in Myrtle Beach were the best. I bought a battery for my F150 online with free installation and it was a difficult job because my battery was corroded and frozen up on the negative post. They did a great job. complete satisfaction.
The guy was rude. No respect for someone else property. I will never shop there. The manager needs to rethink who they hire unless they like to pay for their employees breaking customers property...
Good service. Of course it ought to be when you are paying $21.+ for a battery for a remote for a disc size battery.
I have forgotten my Nikon d850 battery charger at home. The have a charger that will work with all Nikon batteries. And is is a very reasonable price too.
The salesperson was courteous and respectful and this means a lot to me
They are very knowledgeable and willing to help you with any problem that you have for the battery operated I needed hearing aid batteries and a watch battery and they fix me right up with everything I needed and were very helpful with everything
I bought a Duracell car battery. A little over a year old and it was dead. Took it in and they said it was my cars fault. Charged it and sent me on my way. A few months later it was dead again. This is after the car was used very little for 7 months other than a few miles here and there. Took the battery to 2 different places and they said it was a bad battery. I bought it 2 years ago now but the battery is 3 years old. It sat on their shelf for a year. They dont honor their warranties so I wont be back.
Fast and friendly