My family and I went to get ice cream in the afternoon on Saturday. The guys that were serving were so rude. Well I thought it was probably just those Gus and decided to take my kids there again the next day. That next day we found a group of women. I don’t know if this is how they have planned to run that place, but not, they were so rude as well. There was a couple of women coming in with there kids, the women working in the store did not even direct them. A friend I was with started directing people to were the line was. The women was not nice to the customers. Yelling and screaming at them. My kids loved their ice cream but I will never take them there because of the horrible customer service. A smile doesn’t cost a thing, but goes a long way to show you care about your customers and the service being offered. I would suggest if the people working in this place both men and women don’t like their job, they should quit and find something better to do. They are all a bunch of miserable people and try to bring their misery to their customers.
My daughter and I went for a walk on the ocean boulevard in Myrtle Beach and we heard the music first as we walk by there and she mentioned the dragon ball as her attention was drawn to the advertisement on the building and 2 kids walking out with a bowl of Dragon Balls. I told her lets walk down the strip and back to the hotel and we will come back to Mr Rolls after cleaning up and it gets night out.We walk back down the Ocean Boulevard and went back to Mr Rolls we ordered one with chocolate, 🍓 and oreo cookie while daughter had to have Dragon ball to have the experience.The after taste from eating the dragon balls was different the experience was worth the trip back.
The lady that served me was so rude to me. She was on her phone, tried charging me a different price for the ice cream, and didnt give change until I went back to ask and then she scoffed at me 🙄for asking for my change? The ice cream was good and everyone else was nice but that one lady shouldnt be treating customers like that.
Best experience experience ever. Jay made the best ice cream rolls I have ever had. I highly recommend this place. His talent and recommendations are greatly appreciated.
Obviously the ice cream is the best! Watching them make it is fun too. Our most recent experience wasnt that great. The one guy took him time and did a great job. The other guy just didnt care to be there so he didnt even freeze the ice cream before putting it into the bowl. I was also upset because they didnt have a topping I wanted. They were also out of my backup! Just wish the service was better.
Fun for kids to watch . Way more than I bargained for
If I could give 0 stars I would . Literally all I wanted to get was a smoothie but the lady at the register rolled her eyes like okay? Weirdos
The ice cream rolls were incredibly subpar. Wouldn’t recommend tbh
Grate location, friendly staff and delicious rolled ice cream!
They were so mean to me:( but the ice cream was good
Said they were open, employee in there and the door was locked.
Horrible experience, person who attended us rushed us and when we asked what flavors they had they sat and pointed. Never coming back. Drinks were bussin though.
Amazing slushy, the rolled ice cream was awesome my kids loved watching them make it. You get to choose 2 mix ins and 3 toppings. Well worth the price. 2 kids can share 1 great portion size.
I came to get ice rolls today, but the employees were inside talking and doing whatever. The door was locked so i thought you guys were closed. there was no hours on the door so i had to google there hours only to find out they are supposed to be open. The employees were watching people trying to come in nd jus mean mugging.
The ice cream was good..but service not so much. We were the only ones in the place and they barely said hello. Two workers..one on his phone and the other acted as if he was aggravated we came to get ice cream . Pricey $10 for rolled ice cream.
Nice staff, great ice cream!
Ice cream was delicious but the service was bad. Server was impatient.
Simply amazing! Always wanted to try rolled ice cream and this place made it worth while! It was fun to watch the employees work their magic on making our order.
The man that served us was exceptional. It was early in the night, no one was inside, he greeted us at the door. He explained the process and price, then proceeded to serve us while others walked in. A couple people were very rude, even though he was clearly busy, but he maintained tip-top professionalism. 5/5 would definitely recommend.
Awesome the guy that helped me and my family was great 👍🏾 and very cute as well. I did not get his name but he was there all day Saturday and Sunday 10/20 and 10/21 so whoever you are I thank you for your kindness and also letting me and my cousin record your talent even though my phone died in middle of it but any who you were awesome and the ice cream was delicious 😋....y’all can keep that dragons breath lol 😂
All I have to say is, WOW! If youre in Myrtle Beach Mr Rolls is a must see. I have never seen anything so cool as rolled ice cream or Dragon Breath. Not to mention, they tasted even better than they looked. I will definitely be back with my friends!
Really good rolled ice cream with lots of mix ins and toppings. Recommended!
It was good but I’m new to all this so the young girl that made mine and rung me up I had to ask how you choose flavors and things like that and she was just very rude.... like people like that makes you not want to go back.. I know people have their days cause I work with the public but you have to put on a nice face and suck it up till you leave or go on break..
I am giving 4/5 stars because the setup of the store is poor. You have to walk past a line of people, to reach the other side of the store to purchase the rolls. There was no explanation of what the rolls were vs. the dragon balls. It took 20 minutes to get our icecream made, there needs to be another person rolling the ice cream.
The rolled ice cream was good but the dragon breath didn’t work
The dragon breath didn’t work. The ice cream was just ok. The only flavors they had was strawberry, banana, cookie dough and cookie. The rolls were so thick.
This was an awesome experience. The ice cream is very good and it was cool watching how its done!
The most sastifying place ever. The rolls are delicious and so cool to see it made.
The ice cream rolls I had was good which is why I gave two stars however the customer service sucked and I will not be back. The guy that made the ice cream rolls was very rude. This is literally my first review ever on a place which shows how horrid the customer service was.
Loved their staff, ice cream, and place. I just wish they had more flavor options.
Best I’ve cream and service I have ever had. Great people 10/10
Dragon breathe was nice to look at but was not good at all. Ended up throwing it away
Definitely the best rolled ice cream ive had to date. My girl got the dragon breath and we both blew smoke in each others face for like 20 min
So me and my family come to Myrtle beach every year from Philadelphia and we have a rolled icecream place called sweet Charlie’s and it’s awesome but I have to say mr rolls here in myrtle beach has got them beat!!!! Especially with the talented young man that made are beautiful cup of rolled icecream!! Didn’t catch his name but he was a white guy with black hat on!! Awesome presentation and taste amazing!!
This place is better than sliced bread
I cant wait to go back! Are you kidding me! This place has everything and more.
It was absolutely amazing. The best service and the best food!
Rolled ice cream was amazingly delicious.
I had great time with staff, so delicious!! See you next year!! Thanks Ryan & Neel
Friendly service!! Tried my first dragons breath, tastes just like fruit loops 😜😜
Great service and it was tasty
Really enjoyed it
The best place in town! Love it!
If you close at 9 and not 11, you should change your website so people dont show up at 910. Was very upset when the lights were on, door open, and the guy out front vaping informed us you were closed.
Ice cream and staff are great.
1st time best time
Best ice cream ever
Best ice cream on the beach
Epic
Limited mix-ins, dragons breath was flavorless.
Dragon Breath and Rolled Ice Cream!
Must try