My father went in yesterday 9/13/21 to purchase windshield wipers for his jeep. He told the young guy behind the counter that couldnt get the old wiper off and asked for assistance. The guy replied in a very rude manner that you no longer help customers with wiper blades?? When did that change? When did you start hiring people with no respect for customers and older clientele? In addition to the rude lack of service, my father tried to explain to the guy the blade just purchased did in fact not fit the jeep. But Mr. I know everything told my father it will and he just needed to figure out. Seriously?? So we now have a blade that doesnt fit and no replacement. I was in a few months ago for new blades for my car and the guy at that time happily helped my husband and I. So disappointed in your store. We will not be back.

Picked up the part they said I needed, hope it fits. Great service.

Fantastic! Helpful, Friendly staff. They not only found the part we need she helped us change it out. Love this NAPA Auto! Thank you for great service!

Great service. Helped us right away with our truck to see if our battery or alternator was going bad. Thank you!!

Dependable people who are willing to help me find my correct parts.

Had what we needed thanks guys oh ya military discount and others

Very rude woman, they lie and over charged and refused to admit they made a mistake even though I had evidence showing how they messed up twice. Ill never go back and if they dont fix the mistakes Ill make it a legal matter.

Nice guy, but no light weight hydraulic oil

My SIL car broke down ..it Wouldnt turn over so she had them test her battery. They told her the battery( barely installed brand new) was shot and needed to be replaced. The terminals were slightly loose... Tightened .fixed. If you dont understand that you shouldnt be working in anything automotive. * will still buy parts here versus autozone but do not advise for people who are not at all car literate

The salesman was incredibly helpful. And he worked to save me money and make sure I was being what I needed.

Brought me the part i needed. Compared it to what i had and took my card. Easy. Fast. Competent.

The people that work here are so nice and helpful! 9 times outta 10 they have what I need but when they don’t they’ve always been able to track down what I need at one of their other stores ✌🏻

Friendly and knowledgeable people

If you need a part today at a fair price and have it be right this is your go to destination.

Thanks for helping an old lady! Great service

Always good service and great people. I like the quality and dont mind if they are a little more expensive then others.

This place was very helpful the staff is friendly and knowledgeable would recommend and I’ll be coming back here again.

Prices, prices, prices. One can nearly always get whatever theyre looking for cheaper at any of their competitors. Military discount and rewards program helps, yet most of their competitors also provide this. Staff is always polite and ready to assist, not a bad selection of locations as well.

They wouldnt put on my new battery 🤨 therefore I had to go elsewhere

Good store

My husband is the auto mechanic of our household. He did return to the car with bags of what he calls goodies. He said store was clean and the staff was very helpful. We purchased bags full of items to winterize our newly purchased truck for the long haul home to GEORGIA!

They got me in an out so fast, I had my 6 month old with me. Needed a new battery, and they gave me one and covered my warranty.No money out of pocket.Keep your receipts lol

Mandy is awesome! She knows her stuff and has great customer service. She makes great recommendations on products and does a great job of not having a biased opinion about the products too. Go in and ask for her! Youll be glad you did!

The employee helped me and looked up what I needed and found no product so he ordered it and I will puck it up. Great service.

HEY its Napa!

They had just what I needed so I bought it at a good price

Very helpful crew! They went above and beyond to help us!

No employees in this store wearing a mask or practicing distancing

Husband goes there all the time to get parts and get answers to his questions. Theyre very helpful.

The service and knowledge of the employees here is great. Please do something about the birds that leave their droppings piled up outside the front door. Nasty, track it back in my car, all over the store.

Eli was great but the other employees couldnt care less about their customers teach them how to greet customers and treat them like they exist.

One of the guys working there was very nice and told us to wait because he was assisting another costumer so we did. Next thing I know some 60 year old lady was giving us really bad attitude so we decided to leave and go to auto zone and it was 100 times better

The employees are great they came out to my wifes car and help me figure out the headlight they always give the extra step that is needed thank you very much

Very helpful. They back the parts they sell. Plus fast shipping if needed

The same at every location. Staff is different though. Most are knowledge

Good thing I had another vehicle to drive on new years day... My battery was dead and all the Napas in area said they were open till 7 none were...wasted my gas and time...and when we finally got to one that was open the next day...they tried to bs me saying that the battery I had wasnt large enough for my vehicle when they were the ones who sold it to me...

Well my boat trailer lost a Wheel bearing on a Saturday on way to lake. Went to Marine place and they said they couldnt help me. Really no effort on there part.So I went to NAPA and boy I got Out Standing Service. Tyler was the young man that helped me and not only found the correct bearings and seals but also removed and installed the new Bearing races. Which was a huge help since I didnt have correct tools to do that.As a business owner that provides service to people I really appreciate the Service I got from Tyler. Not many emplyees go out of there way to help customers. Awesome to see NAPA has those kind of EmployeesRG

They had the exact switch that I needed. Service was perfect

Awesome parts store, great staff to help you out.

Nice place with relatively knowledgeable staff. Had all of the parts that I was looking for and a lot more. They have specialty tools available for rent which was amazingly helpful in replacing a U-Joint.

They didnt even have a AC repair kit, Walmart had them... the guy and the counter was polite and helpful though.

Despite the place looking like it was forgotten,(looking at you owners) the employees are top notch and deserve a better interior.

Helpfully wonderful, friendly and went above and beyond to fix my issue caused by their competitor autozone! Will never go anywhere else again!!

The people behind the counter are knowledgeable. The parts selection is good.

They have all I need!

Very nice people and good service!

The salesperson s went you could say out of their way and found just what I needed

They give good military discounts! Goodservice

Always good quality help and parts

Great stores always has the parts I need and very knowledgeable and friendly staff. Thank you Napa Auto

Good service and helpful folks..

Helpful staff. Good parts.

Great selection, and very helpful staff. Its my go to place for parts for my classic car!

Good place to pick up parts

I stopped to get 4 gauge wire and the karcher said they none along other things I needed. The said downtown store had it. I went there and they couldnt find their inventory. The finally after 45 minutes located half of what I needed. Im paying a mechanic $50 an hour after two hours I gave up on Napa,. Wheres Napa know how... Lol

A great experience on a holiday weekend (9/3/17). Thanks for the help!

Seem to have what I need when I need it. So thanx NAPA

Super helpful always have what I need

Lots of parts in stock. Pretty impressed.

Great guys. Very smart and helpful.

Very poor customer service, no greeting when entering the store and no help, and no thank you for coming in... This Napa needs help on customer service

Eager to help as soon as you step foot in the door. Bad area of town.

Outstanding service! Tyler was exceptional!

Always has what we need! I appreciate the helpful & respectf service.

Very polite and helpful folks here! I recommend you go here!

Always what you need at a great price

Good customer service friendly people

Always have what I need, but the staff is usually rude.

Very helpful and knowledgable as ususl

Friendly people. Prices in everything are getting a bit spendy

They have everything. Friendly staff.

Friendly staff but no OBD for customer use.

Its got some good deals

One of the worst parts stores Ive ever used. Employees are incompetent.

Always seem to have what I need, the staff there always seem to know what they are talking about and help me with my questions.

Great staff, they are honest and fast.

Did not have what I wanted, but had another choice.

Nice and helpful Staff.

Very helpful, friendly staff

Grumpy dude processed my transaction because he had to to survive. F that!

Avoid the parts store and their mechanic shops. Rip Off City

Super knowledgeable and nice staff.

Disappointed. Used to be a nice store to go into.

Dont expect to buy something at Napa Auto Parts East Nampa and return it 2 West Nampa for some reason call NAPA Auto Parts are not the same. I had a poor experience, their prices are a little steep compared to other automotive places.

Always the best parts

Good place Jake is the best

They have parts other stores cant seem to get.

NAPA Auto Parts always has what we have even if the other stores in the valley dont.

Terrible service. Been here a few times. Always leave empty handed and go across street to auto zone. Sales staff not helpful

Love the customer service here

The staff there were very impatient and not helpful.

This is where I get all my parts and tools

Horrible customer service... To busy to to say welcome. Given wrong parts too many times

If Autozone dont got it these guys do..

Nice staff very competitive

Good selection

Its all good

The worst customer service Ive ever had ...

Great service

Great place!