Tyler was prompt and professional. He took care of the issue quickly and even program our cars opener function, so we dont have to use remotes. Thank you so much. Will always use this company in the future. They go above and beyond. Thank you Garage Door 911.
Cant say enough about this place. Came within a few days, I wasnt in any hurry. Took my home warranty company, came promptly on time and knew exactly that the sensors had to be moved, checked everything and explained everything to me. Christopher was the technician and I dealt with Hailey at the office. They are an A plus company. Im in Boise and they are in Nampa but they go all over. I couldnt be more pleased! Use this place and pass them along to your friends and neighbors!!
We were very very happy with the young man who came out to fix our garage door, Tyler deserves 5 gold stars for his work and had fast and efficient he completed his job, We will be happy to recommend his family business to all our family & friends!! Tyler You Are The Best*****
It was honestly a pleasure having Tyler at our home today fixing our garage door that wouldnt open. He was obviously extremely knowledgeable, friendly, wore a face covering and got my garage door opening like new. He even got my keypad working which hasnt worked since I moved into my home 4 years ago. I am always an advocate for family owned and operated businesses in Idaho (being from one myself) and I am happy to have a go to local family company for my garage from now on. Hailey was very helpful on the phone when booking the call and Tyler was seriously impressive, obviously someone raised these kids right with the Idaho work ethic I can appreciate. My only disappointment was that since it was a family owned company I couldnt poach either of them for my own business ;) I wish you all success and your dad a full recovery on that knee!
Better than its worked in years (quiet and smooth) for a very fair price.TL;DRReplaced the broken spring and the wires that attach the springs to the door and extracted the old wire that had itself wrapped around the wrong place on the axle. He left us oil to lubricate the door after fully oiling the wheels and hinges.
Best price after multiple quotes, great communication, love the doors! Thank you!
I couldn’t be happier with this company! Great customer service, extremely polite, got the job fixed immediately and at no extra charge helped me program my garage door opener to my car. It’s hard to find trustworthy companies and I am so happy we called Garage Door 911 because they are awesome!
Bunged up the trolley on my closer. I went to their shop, they didnt have a new one in stock, so they gave me one off an old unit, no charge. Thank you guys, youre the best. Ive used you several times before, always satisfied.
They did a fantastic job fixing my garage door.
My home warranty had sent them out to look at my garage door. Before they came I out I found the garage door spring broke and the warranty wasnt going to cover it. Called and asked if they could give me an estimate and the lady that answered the gave the quote. Tyler came out and replaced the springs and fixed some other small things that was wrong. Still stayed within the quoted price (which was really reasonable)! I was amazed. Tyler was great! He was fast and very professional. If I have any more issues with my door Im calling them first!
A local company ! They are absolutely wonderful. Had a problem with the garage and they fixed it went above what they needed to do. We had a tempted break in I called they were here right away. Chris the young man who came out explained to me what had happened and how to fix it. He was awesome, just like the rest of their staff. I would like to compliment his Mother! You raised an amazing kind and considerate young man. Very caring and extremely smart. I thank you for that! What a great example he is. Bless you all! Definitely would recommend them!
Absolutely awesome! We first used Garage Door 911 a year ago when we bought our house. Tyler came and fixed some dents in the door and resolved a few other concerns I had about the door placement/seal.We had a spring break last week and they were my first call. I didn’t have to wait long for an appointment date. When they arrived to our house I was happy to see the same technician. That really shows how good of a company this is to keep employees like that.Also because he is friendly and helpful.We went ahead and replaced both springs and it took no time at all. All around great service! Even the gal I talked to on the phone was very nice. I’m super impressed with this company and I always have and always will recommend them!
My garage door was broke. I had Chris as a technician come out on Christmas Eve Day. He was professional and polite. He explained what the problem was and the remedy to fix. He was quick and played attentional to detail. My door is working properly now and I want to say if all the employees are as Chris you got a smoking business. Thank you very much. The best in the valley!! 5 stars dont cut it. HIGHLY RECOMMEND!
Garage door 911, they were great in every way. Tyler was so professional and polite. Fast and priced right.
Chris was amazing. Great service and really good at his job. He adjusted the door and ordered new motor. Came back to adjust again within hours when the door came off again. New motor installed, all adjusted and running great. I uses another company for a couple of decades, never again. Garage door 911 is awesome.
What a great experience!I was expecting a $350+ bill today.Tyler arrived and immediately went to work on our old garage door opener. He explained that he could repair it rather than replace it, which would save us some money! He had it repaired quickly. He went above and beyond today! He reinforced our garage door supports. Repositioned the sensors so that our toddler would be safe. He even set up the remote garage door controllers in my suv for me! He was a pleasure to meet and I felt completely safe having him at our home. He is very thorough and very hard working young man. I am so thankful to Tyler for all of his hard work today!
Thank you so much to Garage Door 911, especially Tyler Cowger. Customer service is awesome! Tyler did a fabulous job and the gals in the office are super sweet. This is the only go to I will use or recommend for any garage door needs we have.
I had a problem with my garage door and I had another company come out yesterday. They told me it was around $800 to repair or $1200 to replace. Both options would need to be scheduled sometime in the next week. I called garage door 911 today (Sunday) and Tyler was here in about an hour. He looked at the problem and he had tools and parts in my garage in minutes. Tyler went to work immediately and did a fantastic job repairing the door and replacing the spring. He was very professional and efficient. My garage door now works perfectly and is quiet again. Do yourself a favor and look no further than these guys. I wholeheartedly recommend them. Thanks Tyler!
Tyler the tech was awesome! They came in at the quoted price which was reasonable priced. Thank you for fixing our garage door. You guys are the best!
Garage Door 911 is amazing! They just came out to fix an issue I was having with my garage door. When the technician was done, I pulled out my credit card to pay the charge for the service call. Imagine my complete shock and total joy to hear the technician say there wasnt a charge as they have a 5 year warranty on work they do. I cannot recommend this company enough. Thank you Garage Door 911 for being an amazing example of customer service!
Super quick to get you scheduled, reliable service, professional staff, and great prices. Everything a great company should be. Highly recommend!
After doing a quick search, Garage door 911 came up. Theyre right down the street from me so I thought Id give them a try. There is a reason they have 5 stars.. quick, responsive, polite, and quality work. I will be referring my friends and family for sure! Thank you guys for coming out and getting me fixed up! 👍👍
Very fast and knowledgeable. Thank you.
Just had our garage door spring break on Saturday. I called and they got us an appointment the same day set for 5pm. They called around 10:45am because they were running ahead of schedule. I met them at my home and they were done with the repair within a little over an hour. The price was extremely competitive and the tech was extremely friendly and polite. What a fantastic company to deal with! Great service all around, thank you!
Garage door 911 was great!! The receptionist was super friendly and helpful over the phone and when Tyler got here ON TIME I was really impressed. He was friendly and worked efficiently to get the springs on my door replaced quickly. Its quieter than its ever been before and you guys have definitely earned a customer for life! Thanks Tyler and the Garage Door 911 team, I can use my garage again!!
Great service! Tyler was fast and did extra stuff to get my door running smoothly. Only about $100 to get everything running again. My door has never sounded so good.
I have used their services for many years unfortunately lol. They have always been fair with pricing and have always done a great job. Speedy and great customer service!Highly recommend!Juan Bautista
I have used this company three times now and each time they have been extremely friendly and informative, answering all of my questions expertly. This last time I had a true emergency - both of my garage doors broke at the same time. I couldnt get either of my vehicles out to drive. I called Garage door 911 and they came out that same day and completed the repairs at a very reasonable price. I am happy to recommend Garage Door 911 to any of my friends needing garage door products or repair.
I just had Chris come out to fix my garage door . He was very friendly, and explained everything that he did. Very professional!! I will definitely be using this company again in the future if I ever have problems!! Thank you again!!! :)
Love 911 Garage Door! First time they came out was to do home warranty service on my opener. Pauleen was great about finding a time that worked in my schedule and Tyler was so friendly and knowledgeable that when the door started popping, I called them up again. He came out and talked me through what my options were without trying to up-sell me on a brand new door I didnt need! He ended up fixing the popping sound and told me exactly what to do if it started happening again. I was more than happy to pay the service call fee for the knowledge and peace of mind alone. These guys are awesome! Id recommend them to anyone.
I had Garage Door 911 come out today after submitting a claim with my home warranty company. The technician was prompt, friendly and provided excellent service. The technician did more than was asked without prompting on my part. The technician was quick to diagnose the issue. Will recommend to those I know.
This company is amazing. Thank you so much Tyler for the amazing service on our garage door that was only 1.5 years old and was installed wrong. You went above and beyond fixing the hinges and resetting the door. This company is top notch!
This company is family owned and operated, worthy of your trust and you should give them your business.I backed into my bottom garage door panel on the way to take care of some errands. Definitely a (911) emergency as I had to leave the door open and my home vulnerable. I was sure this would be a thousand dollar plus mistake - and it would have been if I didn’t call an honest and reputable business.By the time I got home, only a few hours later, the panel was bent back into shape and looked virtually as good as new. I was complete thrilled to leave this mistake behind me for a very reasonable one hour service charge.Thank you Garage Door 911 for having the integrity to not take advantage of my mistake and for doing such a fantastic job of garage panel surgery.
The service was excellent! We could not be happier with the customer service, price, promptness and quality of work! Garage Door 911 is awesome!
We have used Garage Door 911 for years. Its a family owned business that really cares about their customers. I highly recommend them!
Amazing family business! Very friendly, fast, and good work! Always there to fix it when we break it
I called them to install a garage door opener after another company did a no-call no-show on me. They worked around my schedule (which was partially my fault because I was dead asleep when they stopped by my house in the morning) and Chris had it install and set up in about 45 minutes. Much better service than the first place I called, both by speaking with Pauline on the phone and having Chris come over. Very happy!
If I could give a half star rating I would. First off, I called and set an appointment with them (which was a week out) and took the day off to be home the afternoon it was scheduled for. Well I waited all day long and to my surprise no one showed up to fix my garage. I thought this was garage door 911... not some shady shop that doesnt keep a schedule. I guess I was wrong.Second off, I called them on two separate occasions and no one answered or returned my call. So with that said I moved onto another business that was willing to keep their time schedule and gave me a deal just as sweet as what I was promised with this business.Overall- if you are looking for an excuse to take a day off work and sit around doing nothing then this is your company. Would not recommend to anyone.
I was pleasantly surprised with the service given by Garage Door 911! They were prompt, quick and very professional. I asked for a business card (which was already attached to my invoice) so that I can call them again, if needed. Chris(I think that was his name) was so kind and helpful. Highly recommended!!
Super friendly and honest guy. Felt very safe having him at my home. Very fair pricing.
I dont have much experience with garage doors but I am extremely appreciative of the tech that came out to service ours. He was very knowledgeable about our garage door and other types. He not only fixed the problem we were having but fixed things that would cause similar problems in the future. Let me know about design flaws and fixed what he could in that aspect as well. Would def recommend them. And phone operator was pleasant and informative.
Their quotes and prices are accurate, fair and they dont try to up sell you for more than you need done. They return your calls promptly, and their servicemen couldnt be nicer! Its been a long time since Ive dealt with such a professional business.
Wow, talk about service! I called on a Thursday and spoke with a very knowledgeable young lady on the phone who addressed my concerns and set up an appointment for the following day. I received a follow up call about 15 minutes before the technician arrived, and as soon as he got to my house, he immediately went to work. In only 1 hour he adjusted my door rails which were WAY out, fixed a broken bracket and straightened out the wiring on the safety sensors; and it cost less than $100, which blew me away. Thanks Chris, and the rest of the team!
Great family owned business! Very responsive and handled our garage door needs!
Fast same day service friendly knowledgeable technician price was less than quoted definitely recommended
I called thursday afternoon and they came out Friday morning. He was on time, quick and very kind. The garage door is running smoothly! I would highly recommend.
The spring on our garage door broke and our landlord got Garage Door 911 to come fix it. I thought it would take at least a week for her to get someone, as I figured most places would be booked. Chris came out today, only 2 days after I told my landlord, and fixed it right up! Chris was so incredibly nice, and was super quick with the spring replacement!His smile just made my day! Thank you so much
Door spring and cables broke on garage door. It was my only day off and did not notice until early afternoon. They managed to work me in that day. Tyler was professional, well organized, and thorough. I was pleased by the price, seriously I have paid much more for less work from plumbers, hvac, and electricians.
Thanks to Chris and his crew. Garage door 911 installed my 12 x 12 door on my shop. Every time they said they would be at the job site they were and on time, if the office said they would call you they did. The job they did for me was great, would highly recommend .Thanks again
We have been using Chris with Garage Door 911 for years with our company garage doors and our customers. They are professional. Will continue to use them.
The owner came out today and did an amazing repair job on our garage door. Tension setting was off and door had jammed causing the top panel to buckle and break two of the glass windows. I thought for sure I would be out a lot of money but Alpine saved the day and was able to make repairs and get my replacement glass ALL for well under 200 bucks. Thanks Alpine Garage Door!
Tyler fixed my garage door within 30 minutes. Thank you guys!
Kyle came out to fix a huge mishap with our door. He was so detailed and got us up and running in no time! Highly recommend this company!
Dealing with Garage Door 911 was as easy as falling off a log! They were fast and reasonable and easy to deal with. Thanx for a great experience and a beautiful woodgrain door! We love it! r&jcarver
My home warranty company put me in touch with this company. Tyler was quick, professional and not only replaced door springs but also lubricated and checked to see if there was anything else that might be wrong with the door. I highly recommend this company to anyone.
They were quick to come out and fix my garage door. While they were here they realized another problem and found out it was still under warranty but had to order the part. Came back later to replace it too and only charged me for one service call. Very friendly on the phone, very friendly in person, andSO reasonable!! Id refer them to anyone!
Excellent, same day service. Great pricing and Tyler was awesome. Definitely my garage door service company now.
Great service, great price. My garage spring broke and they were there the next day and had it fixed.
They were great... very nice, timely, and the technician installing was courteous and did a good job. Also, best price in Nampa! Thanks!
Awesome! Fixed the problem that caused the door to not open and shut and also the wonkiness of our door after using for 12 years. Runs so smoothly now and only charged for the service fee of $75.
Always reliable, on time service! Have really appreciated their work ethic - being fast and good at what they do!
Everytime we have needed our garage door repaired because of our teenage driver they come right away and their prices are great. I will not use any other company and would highly recommend them.
Competitive pricing and friendly, courteous service -- no reason to go anywhere else.
Very nice, prompt and great service. Will do business with them again.
Excellent Service, honest, and stand behind their work.
Got up in the morning and the garage door would not open Tyler came and put on a new spring he did a good job and Price was reasonable
Awesome company. Did a great job.
Tyler did a great job, thanks!!!
Great company with awesome service!
Never answered their phone or returned my calls after I left a message
Great communication and service. My garage door broke over the weekend. I called Monday morning and was worked in to the schedule quickly. The office called as promised 30-40 min before Chris showed up to fix the door. Chris showed up in the time frame I was given and got everything back up and running quickly. Thanks