I was okay with everything until they lost my new assistive cane. I called the same day I forgot it by the register and they said it was there. Well now its not and they dont seem to have any sympathy for a physically disabled person who is on social security fixed income. It was brand new tags still on it. There should be a procedure for lost and found items and they should not be stolen by staff members. Wheres the accountability?

Didnt have basic stuff like touch up paint. Directed you to a place 25 miles away but another store 2 miles away carried the right stuff.

I stop by AutoZone for a quick battery change within my warranty. Pedro was great he help me right away he showed courtesy and he was professional. Quick in and out.Thank you.

F.Y.I.Lots of signs to wear mask, use debit card instead of cash, 6 social distancing, etc.But it is all for nothing because they cannot wear their mask properly. Who is the manager of this place? You got a problem.The third person at the registers was very polite, competent and wearing his mask correctly. It is not that hard.

So it’s my birthday weekend, and of course my battery dies and I’m in Napa. I live an hour and a half away and it’s not great. Someone kindly was able to jump my car so I could get to autozone. When I got here, Pedro was so helpful and so kind to help me replace my old battery. If you’re ever in need of assistance, ask for Pedro! He’s the best!

The counter people tell they have what you need on the phone when you get there they can get it at all driving from lake

I personally know the store manager and she is super helpful, she knows her stuff so dont underestimate her will get you what you need if you have to order she will make sure you get what you need asap

It’s an easy to get to Auto Parts store, I recommend either knowing what you’re getting beforehand or asking for a Supervisor as most of the Part-Timers are just as clueless about car parts as the rest of us. Still, it’s better than Pep Boys and I recommend it.

Went in for a new battery for my truck and Meli, the Part Sales Manager was very helpful on assisting me with the proper tools to take out my six year old battery there and purchase a new one with ease. Very prompt and great service Auto Zone Napa!

They had the cabin air filter I needed and I was shocked to see how dirty the old one was. The truck only has 14,000 miles on it.

Friendly, helpful, on the money. Great store.

Went in for a new battery and Pedro couldnt have been more helpful. Not only did he have the right one but he came out to the parking area and INSTALLED it. Kudos to Pedro!!

Young kid helped Me out and surprised me on how knowledgeable he was on the part that I needed. Great Help and Friendly ppl. Thats important nowadays..keep up the Good Work.

Great place for parts, never let me down. Good service and competitive prices. I love the fact that they let you use their code reader then will print out what your codes are and what they mean and what part its saying needs to be repaired or replaced. Highly recommend! Thank you, Auto Zone!

I bought brake pads both front and back, and a new battery. The gentlemen were so kind. One installed the car battery and the other suggested a mechanic to install my brake pads.

These people have an awful habit of accusing people of stealing that are innocent. In there, you are guilty until proven innocent of something you didn’t do. Stay away unless you want it to happen to you. Awful customer service.!!!!!!

Even helped locate where a part is in my car.

The service is bad do not provide options

Last week my car wouldnt start due to a bad battery. I went to Autozone in Napa and luckily there was a worker named ISAIAH MONTANO who not only helped me to get a new battery but also he installed it for me. As a woman I appreciate this kind of help. Thank you!

Friendly, and knowledgeable staff.Good fair prices! Always willing to help!

Compare the prices

Awesome staff

Great local place to find all your auto needs.

Never going back. Barely anything for my truck in stock and then stood in line for far longer than necessary while the employees flapped their gums in the back. I should have went to the automotive section at Walmart across the street. Probably had better selection, prices and customer service. Never again Autozone, never again!

Visiting Napa area from San Jose and, of course, we had some car trouble at 4:45pm on a Saturday right before we were set to drive home. No repair shops would take us until Monday, so I drove to AutoZone to find out what the computer was saying. Omar was a huuuuge help! He went above and beyond to make sure we didn’t have to leave our car there until Monday morning. Nice to find a business where the people give a hoot!

They gave us the wrong spark plugs.

Super-great; had what I needed.

I called and was told by a female my part was in stock and when I got there I was told by a male that part was never in stock but could be ordered and delivered within 3 days? My advice is to call them 3 different times and ask for a different person each time to get accurate information about their inventory. Good Luck

I cant say this will be my last post for a while, but maybe the last of many.... love you all!Certainly, in the most difficult moments of life you realize who are true friends or people who really appreciate you. Unfortunately, some friends will click like but they dont really take time to read your status if they see its long.I have decided to publish this message to make people aware of the horrific byproducts of diabetes. The disease ruins your cardiovascular and renal systems.... And the drugs, like metformin, that are prescribed, may encourage the onset of dementia.Now Im looking for those who will have time to read this post to the end. Diabetes is very invasive and destructive to our body, even after treatment, and medications your body is still struggling with yourself trying to regulate the spiking and dropping of insulin . Its a very long process.Please, in honor of a family members or friend who has died, or continue to fight diabetes or even have diabetes but have healed; copy and paste (not share) on your page.So Im gonna find out who reads my posts. Please write done in the comments. Praying for a cure!

Good help

Really bad service from Jose B. Didn’t know anything about auto parts and wasn’t helpful what so ever. Had to go to oreilly’s auto parts. Jose B. Couldn’t help me unless I knew the exact name of the part. Brought pictures, truck vin, described as best as possible and the guy turned me away that he couldn’t help me. Went to oreillys down the street and they helped me within minutes.

JUST WENT TO AUTOZONE. I had my left break light out Went inside knowing nothing and Issac totally came and saved the day. Issac is the man.

Great customer service. Driving a Volkswagen makes it hard to shop for wiper blades. They made it easy and even helped with installation. Employee refused tip for extra effort.

Fast and Easy. Got me most of what I needed and even ordered parts they didnt have in house that I needed!

Good customer service.

Okay auto parts store rarely have the items Im looking for better to order and then pick up

Had to get my Toyota brake fix went with the mechanic to pick up the stuff for my brakes. The folks that run it are very knowledgeable, upbeat and happy to help you!

Easy and fast customer service 👌

Not the smartest and definitely not the kindest of Staff Ive ever dealt with... show me the wrong fuses for my 2010 Subaru Legacy and couldnt figure out how to work another product, when I asked to return it they got very upset.

Excellent personal service. The manager assisted me on reading codes from my internal computer to diagnose the problem. Spend time to help the most other part store would not do.

Helpful and fantastic customer service . Would have given it 5 🌟 but if it wasnt a small store ... Something they have to order

Inventory low on DEF

Guy wanted to chit chat, I just wanted to get my part & go. Otherwise great

Very good, and knowledgeable mechanics there. Will not try and up sell you.

Pretty good service 👌

Great service

Good people and good parts they know what theyre doing.

Better know what you want if not its going to be a while

Great customer service over the phone and in person. Thanks Omar.

The store is on the smaller side, but does carry a good selection of items. Parking can be challenging

Happy to sell me an expensive battery, but wouldn’t promise to install it. “It depends,” they said. I said I wouldn’t buy it unless they install. Argument. They looked at my VW Passat and said, “too hard”.

Great service, had my brake light installed by their friendly employee and was out of there in no time

Really great staff. Very helpful.

Good helpful service

Prices are a bit high but the staff was friendly and helpful

Exelent coustumer attention

Its an AutoZone

Very helpful staff!!!

They are ok hard to find the part your looking for but helpful in some ways and some times they dont know what vehicle to look under when you tell them all the details about your vehicle they are ok

Waited in line 30 min, told me I had wrong item. I ran to get the right one, 10 seconds later he took a new customer and I had to wait in line another 30 minutes. Not good customer service

Friendly staff. They held my fuel pump for me and had the tools I asked for waiting on the counter. Thank you

Line was a little slow but not to bad

Ok but not to much verity, crowd on the afternoon

I just like this place. Its like a kind of church and library for my car.

They have everything you need for your car

Helpful and courteous staff.

It seems like they changed their employees, I used to see a variety of staff, but now it seems like a family business,that Im not related to.

There is a lady that always knows how to help I try to find her when ever I need something friendly people and a very clean store

Very helpful staff that didnt make me feel like an idiot.

Amazing customer service!

Thx juan

Bought the tubby towels, two cans of bed liner for the underside of my fenders save the $7 off the total price

Fast easy helpful

Very helpful staff

Bad .manager

Nice parts house

Helped me figure out the battery charger I needed.

Always helpful

Pricey

Friendly and helpful

Very friendly staff

I always come to AutoZone

No headaches

Great service!!!

Service was slow

Thank you

Auto Parts what else is there

Excellent service and customer service

Excellent atention

Excellent, just that you should put at least one employee who can speak Spanish because most of your clients are Spanish speakers.

Everything is excellent

This place is very poorly attended, three times I went and the three of them treated me rudely two of their employees do not have even the slightest idea of ​​what you are looking for when explaining and showing them the damaged part they do not know how to write English to look in the computer and prefer to offend people to go to another place, I felt compelled to withdraw from the store to see the super bad attitude of their employees, CUSTOMER SERVICE IS NOT OK, SHOULD CLOSE THIS PLACE, or be investigated by law corresponding. Thank you

Friendly and in spanish

Very good all good a lot of tool

Excellent service, English or Spanish!

Excellent service from salvador, atte alain better known as christian

Good auto parts

It is a good place for cheap shopping

Mui kind and attentive

Very kind your work staff