Extremely competent and professional team. I would happily recommend this place to anyone.Wanted to make a specific note for one member of the team there, Anthony Beaver in the service center. Anthony couldn’t have been any nicer, and made it incredibly easy to establish trust quickly. I got a very reasonable estimate up front, and they did all of the work requested and then some, all within that estimate. They maintained contact and gave me relevant updates, etc. As long as people like Anthony are here, I will proudly be a returning customer whenever the need arises!

Kyle was a joy to work with, feel we got a fair price, and they went out of their way to get only what I wanted on the only vehicle we wanted. Nothing more and nothing less. Was worth the drive (140 miles one way) to work with this group!

Fantastic service and very friendly people! They even stayed late To check me out. First rate people!

We love the advisor Anthony ! He treats us like family and he really puts his heart into taking care of his customers! He is the best!

The sales manager is pretty awesome!!! Very fair in his dealings. The Toyota brand really holds its value.

Great customer service. Were were so happy with the sales rep, and the service department is the absolute best!

Great service! Service department worked to get my car done quicker since I had a family emergency. So grateful and thankful!

Richard Odetto handled my service appointment efficiently, Ive worked with him a couple of times and everything always goes well and vehicle is available when promised.

Hello people, I usually stay away from dealerships to have work done on my car. And thats because of the price. But when my mechanic could not figure out what was wrong they sent me to Toyota in Napa. So I called and I met Anthony that works there. We made an appointment and from the day I met him I felt like I was in good hands. I am a senior and on a fixed income and need my car for volunteer work. So I really didnt have the money to get a loaner. I feel that Anthony understood my situation and was able to give me a loaner. And Im sure he did the best he could to keep my bill down. Hes a warm and caring person. And I really feel that the reason I felt so good by the time I left there was because of him. I hope I dont have to pay dealership prices again but if I do I will definitely go back and deal with Anthony. And you can be assured Id never met Anthony until my car went to Napa Toyota. All right

I recently considered trading in my Tacoma for a new one. While I ultimately decided against it opting to keep my current truck instead, the level of help, transparency and professionalism by the dealership personnel should be noted. My evaluation process is deliberate with several steps and lots of information involved. Daniel was a true pro throughout the process working at my pace.

Was a good experience. The salesman Anthony was very helpful and was able to answer all of the questions we asked.

Was so excited to buy the Ford F-250 Lariat today and couldn’t even get a salesman to acknowledge me. Stood there for 15 minutes before I had to ask a guy at his desk for help. He was glued to his phone and waited another 10 minutes before walking out. Guess I’ll wait for another Lariat to come in to the Ford dealership. Have bought 2 brand new vehicles from Jimmy Vasser but will not recommend them to anyone.

My husband and I had been looking for a Tacoma TRD Off-Road for a number of months and could not find the vehicle with the desired premium Technology Package. I had send the specs to every dealership in Northern California and was bombarded with emails from sales representatives for trucks that were not the correct year, trim or options package. I insisted that they were wasting time by sending vehicles that didn’t meet the specs I had provided. Anthony Rangel at Jimmy Vasser was the only rep that took the time to find the exact vehicle we were looking for. He called and said he had one coming in within the month and asked if we wanted to place a deposit on the vehicle. We agreed on a price and we placed the deposit. Anthony kept us up-to-date every week letting us know where in the supply chain pipeline the truck was at and when it was expected to arrive. The day it arrived we received a picture of the truck being unloaded. Very Exciting! When we arrived at the dealership the truck had been inspected, cleaned and prepped. The sales and finance process was fast and easy, no high pressured up-selling, in and out in 60 minutes. It was a great hassle-free process. We also got the absolutely best deal around for that vehicle which is very difficult to find and every other dealer had a $5k-$8k above MSRP mark-up.

Sam and the sales team were wonderful. They worked with me to make the sale a great experience. I feel comfortable with my purchase and would recommend Jimmy Besser Toyota to everyone!

Quick turn service turn around. But very expensive. Next time will wait for promotions for car service.

Richard Odetto did a great getting my Highlander in and out on time. I really do miss the wash service, however!

Drove in from about 40 mins because they had the exact car I wanted in stock. I was expecting a classic car dealership experience but it was like going into CarMax. This place is a hidden gem tucked away in the North Bay. Mike M. helped me from the Internet Department and he was very friendly and knowledgeable. Ive been to car dealerships where it felt like they were all looking down on you. Not here, they had my car prepped and ready for me to test as soon as we got here and not once did I get bad vibes from any of the staff. Need a new or used car? This is definitely worth the drive.

Huge shout out to Jimmy Vasser Toyota for an awesome car buying experience. I have been searching for a TRD 4Runner for a few months and finally found a honest and great dealer. Bill Ryan, the sales manager for Jimmy Vasser Toyota, was awesome. He found the exact TRD 4Runner I wanted and presented the best, no hassle deal out there. The whole experience was flawless and I would highly recommend you give them a call. You wont be disappointed! A shout out to our salesman Anthony Rangel who was also instrumental in making this so successful. Thanks for my new 4Runner!

Exceptional assistance when I took my car for a 50k mile service. Anthony was my service advisor and provided amazing ministrations. Highly recommend this shop for your Toyota needs

Rich Odetta is great! very conscientious and prompt. Consideration for my new vehicle to keep it clean and do the job right. Couldnt be more pleased.

If I had to describe my truck buying experience in one word, that word would be smooth. I basically let Kyle know what I was looking for and he found it. We negotiated a price without any of the typical games and Jill handled all the paperwork quickly. It really was that simple. You folks are true professionals and you earned a customer for life. A sincere thanks to Kyle and the rest of the team.

Richard Ordetto is a great service personal. Ask him for anything and he will help you as much as he can. He is very patient and very helpful. Thank you rich.Will is a great sales rep. Answered all my questions. Gave me a tour and comparisons between cars I was confused about. He helped me out a lot.Great service and fast.

I walked into the dealership having done a lot of research specifically on the 2020 Corolla Hybrid. Will was amazing in sharing more details about the features of the car, how it compared to other car models, and letting me get a feel for how the car drove. Im thrilled with my purchase and definitely will be coming back in the near future for a weekend car purchase : )

Terrible customer service. Management and Finance department does not return phone calls. They do not provide any assistance after you have purchased your vehicle. Would not recommend them or Jimmy Vasser Chevrolet

Buying a car with them was so easy, and they made me feel comfortable. The first questions where, what are you looking for and why? knowing what I needed, it was just a matter of making sure I was comfortable. Laurence made sure I dove the car, checked in with me, and when it came time for me to say “yes” to the car. He answer all my questions. It made the process feel so simple.

I searched all over the North Bay for a used Highlander Hybrid and what I found at Jimmy Vasser was unmatched quality and service. WOW, these people are the real deal (especially Anthony and Lucas). They treat you like a human being, not just a buyer. There were no tricks or gimmicks, they delivered the car in awesome condition and made sure to cross every T and dot every I. After visiting and negotiating with multiple other Toyota dealers in the area, I cant recommend their team enough. If youre in the region and looking for a new or used Toyota, dont waste your time at the other dealerships like I did... get in touch with Anthony Rangel and hell take awesome care of you.

Kyle helped us with our purchase of 2020 Rav 4 and he did an excellent job educating us about the vehicle, good communication by email, and during the purchase process. We highly recommend him !

Highly recommend this location! SalesDude- Kyle, Manager - Lucas and Finance guru - Elliott!! All of these guys were amazing! Lets start with Lucas... after being given the old bait and switch at a few Toyota dealerships (Marin and Gilroy), I was carless, stuck at Marin Toyota (poor me, I know crybaby lol). I reached out to Jimmy Vasser Toyota because they had the TRD I was looking for. I asked Lucas 100xs if he was sure the truck was there, because I was about to Uber over an hour to his location. He patiently assured me he was looking right at it... 100xs lol. He sounded sincere, so I hopped in that Uber. On my way, Kyle the sales dude called, letting me know there were 3 TRDs on lot and wanted to make sure I was aware of the pricing (much appreciated). Lucas and Kyle were completely upfront about EVERYTHING, from the time I called to the time I left the lot. Kyle the man...new everything about the truck (I only know, because I also did extensive research before attempting to buy) he was showing me the features and capabilities of the truck and never skipped a beat. I HIGHLY RECOMMEND Kyle and this location. So back to the customer service, I went in for a stock trd 4x4 off road and left with a trd 4x4 off road with a 3 lift package . Kyle didnt try to upsell me, I simply asked to take a look, because I saw it on the way in and thought it was a beaut. Kyle mocked up some pricing and I approved to move forward... Now to Elliott the finance guru. Elliott and the team did zero haggling with me and matched my credit union rate immediately. I was amazed and relieved because we all know there is nothing worse than hours wasted, running numbers . In Elliotts office, I was expecting the sales side of him to show up and try and sell me extended warrantys, maintenance packages and gold fish... BUT, he did not! He 100% showed me what I could get if I wanted but never tried to push the sale (Not a bad thing Lucas ). Sometimes people just want the car and he read that about me (great job). It was such a relief to finally get to a professional setting with these guys. Finally before I was on my way, Kyle again, went over every feature about the vehicle... THOROUGHLY! I couldnt have been more impressed about the care he put into this sale. Especially, after dealing with the clowns at Gilroy and Marin. So, dont waste your time at these random goofy dealerships... get yourself to Jimmy Vasser Toyota if youre ready to buy, you wont regret it and youll receive top notch service. Thanks again dudes, you all made my experience, theeeee best!-Raquel

This was my second visit. The garage service was great each time. The reason I am emailing is because the operator didnt answer my call to the manager. I asked for help using the GPS after the garage service. The cashier finally found a salesman. He programmed it for HOME. He was about halfway through showing me how to use it for other addresses when he abruptly left saying something do with salesman. I waited at least 10 minutes and then spoke to a man in Service. I explained what happened. In response he said-I am here and the salesmen are over there pointing to the showroom. I knew he could have called someone. I decided I was being blown off so I said I was leaving. Nothing else was said.

Had the work done to correct two recalls on my Tundra and was very pleased with the timing and efficiency. My Service Advisor, Mario Zabala, could not have been more helpful. He kept me informed and gave me an accurate estimate of timing. Prior to my appointment date, he contacted me to explain items Re this appointment. I do not hesitate to recommend Mario Zabala and Vasser Toyota.

Great place to buy a car... Im a first time buyer and they made me feel very welcomed. Not rushed at all.They gave me plenty of time to make up my mind. Lawrence & George are the two sales personnel who helped & both were very Hands-On, attentive and genuinely down to earth. Some places make you feel rushed or pressured.. I didnt get that feeling at all here.. I look forward to doing future business with them. Just stop by I promise you wont be disappointed

I was looking to upgrade to a newer car. The customer service I received was amazing. I really appreciated that they let us take extra time to check over the vehicle. As a 65 person I wanted to make sure that my sons can fit in the seats behind me. I am fairly certain we will be back when my wife needs her new car. Thank you Martin for the all your help.

They are the epitome of class and hospitality. I would recommend Jimmy Vasser Toyota to anybody. The atmosphere is extremely comforting and, unlike other dealerships, the sales team doesn’t pressure you into anything. They make sure that everyone leaves happy, as I did with my new car.When looking to buy a new/used car, make sure you ask for Chris Guzman. He makes the car buying experience exactly how it should be, quick, easy, and relaxing.

Daniel Jimenez was excellent fro start to finish, it was the easiest car purchase i have ever made. Daniel went above and beyond communicating with me over days off and and a weekend the information i had requested. He even helped me with items i forgot in the Trade-in and shipped those up to me,

I have had the good fortune to work with Robert Avina on several occasions at Jimmy Vasser Toyota, and each time have experienced excellent service, so it seems to be his standard: helpful, courteous, informative, efficient, punctual. Much appreciated.

Jimmy Vasser is a very nice dealer ship and Daniel is the salesman to go to! Super relaxed vibe and made my first dealer purchase a breeze and comfortable! Excellent communication and great customer service. Would definitely buy from him again. Great experience, highly recommend asking for Daniel if you’re looking for a smooth and professional transaction. He’s a good dude. 👍🏽(Bought a 2016 4runner)

Thank you to Mr. Martin Mendoza and Mr. Jim Park for my recent purchased of 2019 Sienna Van with an outstanding customer services and easiest deal I ever purchased with all my purchases experience throughout my life time. I have purchased 9 Toyota cars and trucks and 6 Lexus cars, This deal was the easy and fast. I would like to thank to all staffs that work for Jimmy Vasser Toyota.

In all my years of buying cars this was the quickest in and out time ever. Everyone was professional & helpful. Chris did an excellent job getting me in the car of my choice. Mariano, Finance Mgr., also did a great job

Very professional and efficient service from Richard Odetto at Jimmy Vasser Toyota. I bring my car in for regular maintenance and I always try to check in with Rich. I am sure the others are great also, but I always feel comfortable with Rich. Thank you.

I had a great experience shopping for my car! Kyle was very professional and knowledgeable. They ran out of bottled water and Kyle left for like 2 minutes, and came back with 4 bottles of water (true story), come to find out. He went to the shell station next door to get that for us. That is a small gesture, but huge difference for me. Great customer service. Daniel and Jim were great as well. Great people work at Toyota.

About 4 months late but I’d like to give a huge thanks to everyone at Jimmy Vasser. One that comes to mind is Anthony. Still super excited I managed to get my A7 and have honest sales staff. 😁

First-time Car buyer! Had a great experience today at Napa Toyota. Lupita Robles guided me through the process, beginning to end, and I am very happy I was able to work with her. She made sure I found the right car for me and also managed to find a price I was comfortable with moving forward. If you are looking for a new/used care Toyota has great affordable options and sales representatives, such as Lupita Robles, who can assist in finding your next set of wheels.

Kyle was fantastic! He was extremely knowledgeable about all the inventory with Toyota and helped us narrow down our search to the perfect car. Kyle was never pushy and always patient. Kyle is a great salesmen, genuine, kind, and personable. We would absolutely go back and purchase our next car from Kyle! Thank you, Kyle!

Service dept always professional helpful and knowledgeable . Ive been very satisfied w their work

Kyle Oneal went above and beyond for me in getting me in my new Hybrid Camry 2020. He comes highly recommended. Super professional and knowledgeable, ask for him if you’re looking to stop by at Jimmy Vassers Toyota! Thanks again bro!!

Customer service was not the best. Not a lot to say when sellers do not try to negotiate with you. I ended up going to another dealer.

My husband and I went to this dealership to shop for a car to replace my Highlander 08’. We’ve been a Toyota owners for about 16 years now so we’re considering having another Toyota. We’re highly satisfied by the customer service provided by Martin and Bill. Bill gave us a call early in the morning on a fair pricing that we were trying to negotiate a day before. We were greeted by Martin, he is friendly and professional. He took his time showing us different cars and options. His demeanor made us feel at ease. The whole transaction was smooth and straight to the point. It was actually the fastest, no pressure deal that we experienced in buying a car. We also appreciate Mariano from their finance department as we didn’t feel any pressure discussing the loan terms and financing. I highly recommend Jim Vasser Toyota to everyone, we will be recommending them with our friends and family. We will definitely be coming back for our next car purchase. Checkout this dealership and don’t forget to look for Martin and Bill. Thanks Martin and Bill!

Heads up at Jimmy Vasser dealerships. Theyre great at closing the sale, but after that its, screw you.Over at Vasser Chevrolet, Ive been battling them to get a refund on the pro ration of the extended warranty and gap insurance that Im owed PER CALIFORNIA LAW. (Its Napa) I first attemped communication via snail mail in October, still no refund or communication regarding my request and its now February 11th.After a brief phone call, it appears they think WHITE PRIVILEGE precludes them from having to follow the law..... At least thats been my experience.

Very happy with my new 2021 Toyota Tacoma TRD SPORT, Daniel and Jim really worked hard to get me the perfect truck. The process was excellent and professional. Thank you guys

We just bought a new Rav 4 Hybrid at Napa Toyota! We had a great time with Jim Park and Laurence Gines buying it. Several visits on our part, many discussions on whether to lease or buy and what would be the best fit for us.They really took their time and we never felt rushed or pressured.We plan to be driving our Rav 4 for a very long time.

It took us a little over an hour to get to Jimmy Vasser Toyota from Sonoma County and my boyfriend and I were rushing to get there before closing. Kyle greeted us at the door and was so sweet and accommodating throughout the whole process. My boyfriend did all the research prior so our paperwork was already ready. We signed and we’re out of there in less than an hour. Kyle and the Vasser team got us out quick and made our experience enjoyable. Highly recommend. Oh and get a 2020 Toyota 4Runner TRD pro. We LOVE ours!

Our service manager, Rich Odetto, was very knowledgable and professional in all our interactions and in his follow-up during our vehicles scheduled service. We truly appreciated his efforts to expedite the needed repairs identified during the vehicle service inspection. We frequently travel in and out of Napa and Rich has always gone the extra mile to accommodate our schedule and coordinate any repair visits. He really worked hard on our behalf with Toyota to facilitate a major repair and continues to prove himself to be a great asset and representative of the Jimmy Vasser Napa Toyota Team. We will be back in the future for continued service appointments and vehicle purchases.Tom

Today, because of Lupita Rojas (Toyota sales person) my wife and I bought a brand new Prius Hybrid. We found Lupita to be professional, very polite and positive. She is the reason why we purchased a car from Toyota.Thank youCurtis and Lora Roberts

My wife and I just purchased a 2017 Toyota Tacoma TRD Sport from Jimmy Vasser Toyota. It was the best truck buying experience I have had. The whole process was customer focused, engaged and transparent. Our sales rep was Martin Mendoza and he made the whole experience very customer focused. His knowledge of the vehicles, options, and approach to the buying process was outstanding. Would highly recommend Martin Mendoza for your car buying needs.

Working with Rich Odetto at Jimmy Vasser Toyota in Napa on some unusual upgrades to my Lexus RX 300. They have been patient, thoughtful, and very conscientious while we mix and match parts to get to the end result. I highly recommend this shop for your Toyota or Lexus service needs. I will be back.

I bought a brand new Prius from here and it was the most smooth and easy car buying experience I have ever had. Kyle ONeal was my sales associate and he was very knowledgeable! He answered every single question I could throw at him and beyond that was simply kind. I would definitely recommend coming here for any future car purchases! Ask for Kyle!

I generally swap between the Santa Rosa and Napa Toyota dealerships, but have recently become a loyal follower of Jimmy Vasser Toyota in Napa. In large part, due to the wonderful and accommodating staff. I had an easy time last year securing a great deal on a new 2019 Toyota Tacoma. This year, my service manager, Anthony Beaver, has been a pleasure to work with and has been very accommodating to my chaotic schedule. Thanks!

I recently had my car serviced and Mario was my Service Advisor. Ive had my car serviced at Toyotas across the country (Chicago, Denver, & Napa) and have never experienced such amazing customer service. Mario went above and beyond to assist me and I couldnt be more grateful. I want you to know how wonderful an employee you have in him- he deserves the recognition for his hard work.

Anthony Beaver is the most pleasant, professional service mgr I have ever had the pleasure of meeting/dealing with. He goes above and beyond to make bringing my car in for service/repair a fast, efficient and five star experience. Thanks again, Anthony. YOU are the reason I choose Jimmy Vasser to service and repair my Highlander.

Chris Guzman was an amazing sales man! Please go ask for him if you’re looking into going into Jimmy Vasser Toyota, he will provide you with the best of the best. His positive attitude and personality will lighten up your car buying experience! He is very knowledgeable in his work, and will be 100% with you about anything you may have questions or concerns about. He is on top of everything and communicates clearly with you. Thank you so much Chris! Love my RAV4!

If your looking to get into a new or used vehicle or truck I recommend Jimmy Vasser Toyota.I went in with ok credit had a set price limit what I was hoping for. I spoke with Mike trujillo he helped me reach that goal. Not only that gave me a better deal then I expected.extremely helpfull and very nice staff. Very very pleased and happy with my toyota tundra. Thank you again Jimmy Vasser Toyota.

Quality and speedy service. Richard in the service department took care of my every need.

I went Jimmy Vasser Toyota with my son n my son in-law for support. The staff like Mike and Mariano and the finance manager (forgot his name) were really nice and explained in detail to where my son was able to understand the APR to total amount and that number money stuff. At the end it turned out really good . My son got his truck and was very happy about it. ONLY SUGGESTION I HAVE IS THAT IT WOULD BE NICE IF THEY BROUGHT BACK THE TOYOTA JUMP!!! I took a picture of my son doing the TOYOTA JUMP! Was fun... let’s bring it back .

I wish we could assign more than 5 stars, but Kyle was over the top with patience and knowledge! We drove over an hour to the dealer, and it would have been worth 3 hours to have had this great experience!! Highly highly pleased! Thank you Kyle, and congratulations with your new family addition!Franny & Jeff Higginbotham

Buying process was ok, but after that forget about any service, not even your prchase papers :/

My recent visit to get my car serviced was great. Robert Aviña is always professional, efficient, he thoroughly explains what my car needs and makes sure I am taken care of during the complete process. Thank you Robert, thank you Jimmy Vasser Toyota

They are awesome!! I love my Highlander! The customer service is excellent. Kyle was very knowledgeable and such an amazing help to make the purchase a pleasant process. Bill was also very patient and flexible with our bank which I am grateful for. Would highly recommend!!

We had a great buying experience with Kyle ONeal and Jim Park at Vasser Toyota. We worked with Kyle for months trying to find the right truck and he kept in touch through that whole time, and consistently checked in and messaged us when models came in that matched what we wanted. This was our second purchase from Vasser Toyotas and both times we had a positive experience.

The customer service exceeded my expectations. Martin really went the extra mile for us regardless of the pandemic going on. He’s bilingual in English & Spanish, which was a huge help for our family. He answered all of our questions, was patient and very understanding. All of this made the decision to buy a 2020 Corolla that much easier. If you’re looking to buy a new Toyota, I highly recommend coming to this dealer. Don’t forget to ask for Martin, you won’t regret it!

Great service. My runs like new.

I bought my first used car here, a Toyota Camry, and I couldnt have been happier with the service. Daniel was the one who helped me, he was very nice and patient and didnt try to up-sell me at all. My mother has bought cars here as well and has always been happy with the service. Highly recommend!

Ive been going to this dealership for years now. They are very helpful and the staff have great attitudes. Usually they are very quick with maintenance appointments but sometimes when its busy it can take a while. They offer snacks, soda, and water. The dealership also has plenty of seats that are pretty comfortable. Ive purchased two cars from this dealership. I recommend coming here to take a look if you plan on buying a car or getting maintenance done.

We had a great experience working with Lupita Rojas and Alex at this dealership

Very professional and nice. Helpful.

Excellent customer service. Great experience overall.

Bought my Tundra from Will Cress at Vasser and it was a really great experience. He wasnt pushy and was extremely knowledgeable on the product. Everything was handled quickly and efficiently, and the facility was clean and organized. I visited the Ram dealership as well and it was a dump.

I went to Toyota to finish the lease of my vehicle and start buying my 2017 Tacoma. Martin and James made my experience very pleasant and easy. They gave me all the options I had to buy my truck and we’ll explained the process. They made sure all my questions were answered. Nice people, they treat you like family. I highly recommend this dealership. Very happy on my decision of going there and not to a different dealership. Thank you Martin, Thank you James you guys ROCK! ☺️😊

These guys though! ❤They are simply awesome! They work fast and they get things done. I have never had a better, friendlier, relaxed time finding a vehicle. And I am absolutely in LOVE with my Toyota RAV4! I have never loved a car this much!! Great job guys, I left with a huge smile!

All the folks there are awesome. From Laurence to Lucas and more. Love my car

I just recently bought my first car. I do not know very much about cars but Daniel helped me the best option for me. He is a wonderful salesman I really appreciate his patience and motivation.

Victoria was awesome! She went to extra lengths to get me the truck I was looking for, set me up with a really nice loaner car to accommodate my schedule, and gave me a great deal with extremely competitive financing. Im used to being talked down to and second guessed as a woman buying a vehicle so tend to avoid dealerships. I didnt get any of that at Vasser. Best and smoothest car buying experience Ive ever had. I will definitely be looking to Victoria/Jimmy Vasser Toyota first for my next car - which, given the quality of my used truck, will probably be a while.

They are very professional and it is the best service workshop for your car.

You know how you go into buy a car and you want to get the best deal ever, well lets be real everybody needs to make money Im a real person from the real world. With that said because everyone focuses on price I had a great experience. I had a proper trade in and a trade in that I just needed to get rid of so thats a total of 2 trade ins.i worked with Laurence for my sales guy I know I put him in a situation with that second trade in but he took it like a trooper. After much discussion about a Edmund price and a good hearty laugh after I realized my mistake I decided to go to napa even though Toyota Vallejo was closer and I had bought my trade in from there new and had a good experience there. After getting my ducks in a row I worked with jill from finance. I knew there were the typical upsells in there but the electricity was out at the Toyota dealership so we went to the Chevy dealership owned by the same franchise. So after the negotiation I decided to go with an extended warranty addition. I wont mention the extras put in as everyone needs the bread and butter but you can YouTube or reddit it to find out like I did. But I hinted I knew what was up and everything went a little smoother. But other than that great experience especially considering we did the deal at another location. It was great seeing coworkers genuinely getting along.

Daniel Jimemez is the man you want to go to if you’re looking into getting a vehicle. He explained with full detail the car I was interested in! His energy and motivation is what stands out of the rest... He was so patient with me while I was trying to make up my mind.I literally went in there to replace my car key battery and walked out of there with a car. He made sure I made the correct decision in getting the car I wanted and exactly how I pictured it.And better yet can you make sure I was satisfied with the price as well.... I highly recommend you go and look for Daniel if you’re interested in buying a car you won’t regret it he’s there for you whenever you need him!

Anthony Beaver was terrific. He not only handled my checkin promptly and professionally, but he took time to show me how to make something work that I was having trouble with. He kept me informed during the service and gave me choices about additional work that should be done at some point. Great customer service.

I was very please with the service and repairs of both of vehicles the service rep Richard Odetto was very great and awesome in explaining all the repairs that my vehicle needed and his prompt response anytime I had any questions regarding the process of my vehicle repairs.

Terrible experience. Mr. Park their sales manager is a typical slimy car salesman. Promised me 38490 out the door for a Tacoma in writing before I decided to go and when I get there to figure out financing they tried adding all the taxes and fees. Then told me they were doing me a favor by saving me money on the interest rates. That nightmare stereotype you expect at a car dealership was in full display at this business.UPDATE:Mr. Park called me after I wrote this review and gave me a sarcastic thank you. Very professional?

Richard Odetto was my service advisor for a routine service on my 2020 RAV4 at Jimmy Vasser Toyota. He was courteous and attentive, making me feel like he understood my concerns. My car was ready at the exact time he said it would be. Although he was helping another customer, he made sure to let me know what I had to do to retrieve my car. If you own a Toyota, go to Jimmy Vasser in Napa to get it serviced - and ask for Richard!

I want to thank Anthony Beaver for always helping me and taking care of my vehicles needs! Go to him for all your service!

Rich Odetto provided excellent service, is very friendly and helpful, and communicates well.

Well organized and quickly took care of my issue.

Great Toyota dealership. Top people in both sales and service. Rich Odetta just helped me with a major service on my Landcruiser and he was fabulous. I have dealt with him many times and have always found him to be superb.

I have enjoyed this buying experience so so much! Kyle was the salesman that helped me, and he handled my weird quirks so well. He was always willing to look up answers to my questions, always smiling, and provided everything i needed to make this decision. I would recommend anyone to look him up if youre looking to buy!

I bought my Toyota Rav4 2 years ago from Jimmy Vasser, at the time I had no idea what to expect buying from a dealership. They spent hours finding me the best deal and loan option, even with no credit, and I have never loved a car more. Adding the warranty saves me so much time and energy now, I can take it in when needed and any of the wonderful service reps help me with so little fuss. My car is part of my life, and Im glad to know its so well taken care of.

Chris was awesome helping us today getting our new car. All the other sales representatives were awesome too. Great customer service, very kind and genuine. They were very attentive with us. I highly recommend you to go here if you are in need of a new car!!! They were very knowledgeable about the features of the car and they explained to us what they were for and how to get the better use from them. My husband and I loved going here!!

I was treated like a VIP and provided with professional service at Jimmy Vasser TOYOTA by Richard Odetto, Service Technician. Even Mike the new Service Manager came over to say Hello and assure me of Jimmy VASSERs commitment to Quality and client-based service. A pleasure to work with VASSER Toyota.

In the service department, ANTHONY BEAVER has helped us out tremendous amounts.It is Rare to find people who go above and beyond to help you Out! Rare to find people who care and make your experience more human and make you feel more connected. Thank you Anthony!!

Great customer service along with no high pressure sales.Laurence Gines and Jim Park, great to work with purchasing my 2021 Toyota Highlander Hybrid.

We were shopping for a gently used Toyota Highlander and found one we liked at Jimmy Vasser. Victoria Young-Cooper took us for a test drive and answered all our questions. She was very knowledgable about the cars features. We negotiated a fair price, and Mariano in the finance department also answered all our questions. Everyone concerned was friendly, helpful, and low-pressure. I returned the Highlander for detailing today and Victoria ensured that went smoothly and expeditiously. A very good experience overall!

I just bought a 2017 Toyota RAV4 from this dealership. I had a great experience and couldnt be happier with the car! I worked with Kyle over the course of a week to figure out exactly what I wanted and when it came down to buying the car he gave me a great price. The service was amazing every time I went in and I never felt pushed. Kyle was patient and respectful, just all around a great person to work with! I checked out RAV4s at a couple other dealerships and I had the best experience at Jimmy Vasser by far.