Havent needed to rent storage for a while, called day beforeand was told a unit had just become available. Went down next morningand Marcela was very helpful and took time to explain all details to me.More than Satisfied with service!! Thank you

Christina is so nice and helpful! I meant to post this two nights ago after she helped me out! Thank you again!

I absolutely love Christina. Shes awesome!

Super easy to reserve. Staff was very friendly and the facilities were clean.

Very pleasant and surprising service. Christina was very nice and professional, and made my day!! Would recommend!

The staff of Public Storage in Napa California exemplify awesome customer service all the time. They are all very courteous, pay close attention to customers needs, and they go an extra mile to make their customers happy and satisfied with their purchase. These are the very reasons I keep coming back to this storage facility. Special mention goes to CHRISTINA for always being professional and knowledgeable in what she is doing during this pandemic to make it safe for us. YOU ARE OUR HEROES!

Christina was very helpful and friendly! clean and secure place

Christina is a fantastic help and life saver.

Fast and friendly. Great experience.

Christina is awesone and got me into the rightbsize i needed.

I’ve had my storage for 2 years now, and let me tell you I’ve had no issues!Christina, the manager, is super nice and was super helpful when I first started looking for a storage. She walked me around the property and showed me a few of the units that were available; she asked what I would be storing and when I told her it would be boxes, she suggested a smaller unit. (It was actually perfect because I wasn’t looking for something super huge.) She let me know that I would need a special kind of lock and she also assured me that she kept everything clean. Like I said I’ve been there for 2 years now, and I’ve had no issues with pests (maybe the occasional spider, but that’s understandable).They are open from 6am-9pm and you need a code to get in and get out... so you know they take safety seriously.The are reasonably priced, probably one of the cheapest I found in town, considering I didn’t need a huge storage space.If you’re looking for a clean, affordable, and safe storage place, Public Storage Napa is the place!

Christina is amazing! Very helpful!

Christina is awesome! I rented a storage unit for 4 years here and would not hesitate to again. Super clean and well taken care of. Thank you Christina for being so kind and helpful!

Christina is Awesome, she is always friendly and welcoming when I come in to pay my bill. I wish all businesses had a Christina working for them

Excellent experience and customer service. This location will always be my first option to consider for any future storage needs.

Christina is great! Many thanks!!

So easy to rent a unit here! A few clicks online and everything is ready to go. Staff was friendly and my unit was clean. Very reasonable rates, ESPECIALLY compared to other storage units in the area.

I love Christina. Best storage ever. Great personal assistant.

Christina is cool and useful.

She was very helpful and nice

Service was great very helpful

Christina is very helpful and friendly any questions sheson it.

My husband and I walked in and were greeted upon arrival by Christina, she was very helpful and answered all of our questions without hesitation. She was professional and attentive. I was a little skeptical of the place at first but the place was very clean and Christina was also very informative. Definitely recommend this place as it was clean and treated us kind.

Christina is very helpful and efficient the place is always clean

Christina has been very helpful. It’s very enjoyable working with her.

I really like the manager she is always available and helpful and works super hard at making sure I am informed about my payments and I dont have to worry on getting behind on my payments

We used this place years ago and were not happy with the services, but due to the (recent) great reviews we decided to go check it out. Christina was great!! This place is SO MUCH cleaner, more organized and all of your questions are answered! She even showed us the different sizes of units to see what suited us best. Very informative, thorough and professional.. Highly reccomend!!

Christina is Awesome! So helpful and easy to work with. Thanks Public Storage!

Came to public storage here in Napa. Christina was very nice, friendly, and helpful. She made the paper work very easy by going step by step.

Ashley was great I came late she saved me from going to another storage and gave me time to move in lovely girl I highly recommend this storage A+

I just wanted to give a review for public storage here Napa especially for Christina the woman in the office. I made the reservation online and came to the office and interrupted her lunch but she was still more than happy to help me secure the unit. We ended up getting more space and decided to rent another unit and after having such a pleasant experience with her that we didnt hesitate to secure a second unit here.She has made the check-in extremely easy and has been very helpful and friendly and just a breath of fresh air.I wanted to make sure that I got that out there....definitely visit this site if youre looking for storage.

Christina is incredibly helpful! She is knowledgeable and made the registration process a breeze. She has such a warm personality and is so hospitable. The grounds are secure, very well kept, and CLEAN. Accessing your unit is easy and seamless. Definitely happy with my choice!

Meme is fabulous!! Very sweet & helpful...probably wouldn’t have rented a spotIf it weren’t for her!! She is a valuable additionto your team. She has a very friendly disposition & made the process very easy.

Melody was such a breath of fresh air and a huge help. Thanks so much for everything! Will definitely recommend to anyone looking for a storage company.

The young girl that helped me, Melody, was phenomenal. I was a bit overwhelmed since I am in the process of moving, but Melody was extremely patient with me and helped put me at ease. I would recommend Public Storage to a friend based on my interaction with her.

Christina has awesome customer service

Christina is great and watches the property like a hawk. Notified me as soon as I left my lock unlocked

Christina was wonderful and answered all my questions

Very clean property. Ive rented here before and Im coming back to rent again. Great customer service too

The facility is nice and Melody was super cool, unlike people at some other places Ive been to. She answered all my questions and was very helpful.

Rosetta gave 10/10 service!

This is my second time using public storeage in Napa and it’s always nice seeing a familiar friendly face with the leasing agent Christina. Always helpful and makes things super easy storing. Great service.

Christina is very professional and a great communicater. Very helpful.

Christina was so helpful and the property is so well kept

I have had things in storage for almost a year now. The best part of Public Storage is their acceptable 6AM to 9PM. 7 days a week. About 5 hrs more a day then others and with me working sometimes 12 hr days it can come in handy. That is the reason I decided to store with them

Rosetta is the sweetest. Great service. Clean.Thanks for taking great care of me!

Loved my experience here Unique was a awesome person and had awesome customer service! She made the experience simple fun and comfortable. She was truly awesome!

Christina was very helpful. Excellent service. I would recommend this place to all my friends.

Christina is the epiphany of customer service. Glad I chose to come in to rent.

Christina is friendly

Christina was very helpful. Very clean property

Christina runs this place like it needs to be, very friendly, very matter of fact, and always willing to help assis! Communication is important, and she really cares about her customers she goes above and beyond.. thank you for being with public storage! Clean property, safe, good access hours and convenient location..

Christina was so helpful when I accidentally broke my key off in my lock. Got it fixed in a day!

Christina had been very friendly, helpful, and easy to work with! Highly recommend the storage here in Napa. Convenient location.

Christina is great!! I have had a couple different units here over the past 10 years and always had a good experience. Lot is clean and if you have any problems Christina is always helpful.

Always a nice smile from the manager.

Best Service Ive ever had in my recent years of being in the Public Storage. The service is great, always prepared, on the clock, no hassle, no complaints or any issues. Great place for storage especially for families. The women who works there is always positive and happy to help me which makes my day. There should be great customer service like this one in other places.

Christona keeps the place nice

Resident Manager Christinalouise A. Is always there to lend a hand and help straighten out any issues that need help. She is pleasant and keeps the facility sparkling.

Great help!!! Thank you Christina!!!

Christina was extremely helpful in dealing with me as a new customer. I was most impressed with the maintenance of the facility. I highly recommend Public Storage!

Shavasia was absolutely delightful! Very professional and Courteous ! The property is very clean, she showed us our unit, gave us a tour and was very informative about the property. Definitely would recommend this place to a friends and family!!

Rosetta & Christina beyond helpful & sweet . Got my unit ready to go . Quick and easy .100% recommended

I visited this location inquiring information to rent a storage Ana was very helpful by giving me the right size and affordable price. She is very professional and efficient person. Always has a smile on her face and I will definitely come back to rent with her and will recommend to all my friends as well.

Have been using this storage facility for over a year and have nothing to say but good things about it. It is well lit, secure, convenient, and has a most friendly and helpful manager in Ana. Not only does she remember my name every time I see her, but she always inquires about how my storage experience is and if there is anything else I might need or that she can do. While the spaces are not inexpensive, you get what you pay for--in this case a secure facility with excellent access, and a staff member who makes the process very, very easy. Two thumbs up!!

My mom is renting a storage in this location and she loves how the manager has contact with her and everything.. I recommend this public storage for people that need a save place to keep their things save.. and its a really good price too..its a secure public storage.the manager is really nice and sweat

Christina is by far the best customer service representative this place could want

Unique was extremely helpful and professional. Sincerely courteous careful and kind

Love this Public Storage. Great place for anyone who needs extra space to store furniture, clothes, appliances, etc. Love the Customer Service, always have communication with the women who works there. I had no issues nor problems. Honestly, feels like Ive known the women who works there for years. I highly recommend this place.

Christina is amazing has an amazing attitude Wasn’t rude and was smiling

Great service and super clean facility.

Best of the best

Christina was very nice and had lots of information for me.

Shavasia was super helpful with touring available storage spaces! She is professional and courteous. The property is well kept.

I have had a storage unit for almost 20 years, and had to change locations a few times due to poor management. I have had storage unit managers that did not ever no my name, did not care to maintain their facility, or act grateful for my business. Ana has known my name from day one and has gone above and beyond what I feel her duties are. She insures a good rental experience and provide the secure feeling thats my property is well protected . I had not locked my unit properly one day - and that same evening she called to inform me of this - I am very grateful for her attention to detail and her commitment to safeguard the property. Ana is very personable and always available - if you want the best person to entrust with your storage unit she is the person to talk to!

Service was amazing! From the moment I called the 1-800 number to the speedy follow up by the property manager, Christina. The walk through and the set up was super quick and thorough. Great service!

My client and I just moved into his storage unit. The receptionist was very helpful and informative and ensured that we were taken care of!

Every time I go to this site they greet me with a smile. They are very polite and professional. The premises are clean and well maintained. I will strongly recommend this place to people who are looking for storage space.

Pooja at Public Storage Lincoln rd. Was very helpful, and pleasant to work with.. Her Customer Service was awesome

Kristina was super helpful and a pleasure to work with when finding a unit. Highly recommend this location !!

My stay here has been very pleasant. Anna has been a very big help. She has helped me in some major ways. Also wendy! They have made me want to referral others to this storage. And they offer amazingly awesome customer service.

I love coming here when Christina is here. She has the best attitude about her job.

Rosetta is the BEST.... Check her out!?!?! Very helpful and knowledgeable about the units

Christina was sooo helpfull and friendly. All around great place. Super clean. Secure. I love it.

Christina is very courteous and an asset to your company.

Very clean, professional and secure. I thoroughly enjoyed talking to the manager and feel confident my things will be kept safe. 5 stars all the way!

Christina was very accommodating and friendly.

What a delight to go into the office and be greeted by Ana. She will call in advance as a reminder of due date of payment. The property is always clean. When I was looking to move into the Napa property from San Francisco, It was helpful to have Ana show me the different available units. She did not make me feel rushed and stayed late for my appointment. She is a real asset to Public Storage. She keeps it fresh and welcoming.

This property is always clean and has very nice staff. The staff works well with me in all my needs of storage. They dont raise my amount after so many months like other storage units do. Thanks to Anna n her staff for making me feel so safe whenever I come to pay my bill or use my storage. Have a great day!!

Great service with a smile! Very helpful and personal. It is like having a friend in the business helping me out with my storage issues. I always use this Public Storage facility in Napa out of all the choices I have.

Christina site manager(2018) improves this establishment with her quality and delightful customer service. Shes beyond competent to operate this facility properly and smoothly for all with her plethora of accurate info. The hostess makes or breaks my opinion of the Napa ca industrial way facility. It’s lovely having her friendly personality on-site, she creates an atmosphere of five star hospitality & professionalism. Facility is upkept nicely

Christina was the best. Quick, professional and fun.

Christina has the best customer service and is very polite

Bery clean property christina is very helpful

Public storage was great! Units were clean, staff was friendly, and access to my unit was a breeze when I needed it. I would recommend it to anyone, especially for short term storage, as their $1 first month rent really cuts the cost of a short stay. I was there for a little over a month and ended up owing only 35 bucks!

Great place to for storage at a really reasonable price for a lengthy period of time. Really great service! I enjoy working with the people here very much.

I love Christina. She’s so funny and nice

Went to purchase some boxes and manager gave me a good deal which save me a lot because I got 30% discount. Great place to go buy packing supplies and place looks trustable to rent too. Thank you.

I went to check out this facility with my Mom because we are gonna be moving soon, my Mom and I were so glad to talk to manager on site because she gave us an idea of what size we will need,she even showed us a couple of units and all details about how much we will need to move in. She was very professional and efficient person, property looks great and secure, for sure we coming back to Ana when we are ready to rent or if you need packing supplies they also sell those as well.

Ana was awesome. She really helped me decide what exactly I needed and is super friendly. She remembers my name and waves when I come through the gate. Customer service is huge in my book and this place got my business. Thank you.