They made my move so easy! I would definitely recommend. They helped me figure out what size I needed cause I had no idea. I tried getting a unit that was entirely to small.
This place has been amazing. Met Alyssa last year when I moved in and shes been great. Always willing to chat when I stop in to pay.
Just moved out after almost a year. This place was awesome! I really have nothing but great things to say. They were super friendly and my stuff was safe. Would definitely recommend and will definitely be back if needed.
I buy storage units for a living, I see several facilities in the bay area on a weekly basis. And this location is one of the cleanest Ive been to and has very friendly and likeable staff. Alyssa had the paperwork all sorted out and ready to go before I got there saving me a lot of time compared to other places. Very good experience 10/10 would reccomend.
Alyssa was so helpful in making sure I got the exact unit I needed. She didnt have one when I first came in, but she actually called me when one opened! I honestly didnt expect her too.
Fantastic experience, super clean and Alyssa is the best. 2nd time storing here and it gets better each time, keep up the good work!
What a great experience! Alyssa was super upbeat and so friendly! I’m so glad I came here cause I doubt it would have been this pleasant somewhere else. A+++
Super nice staff. Alyssa is always super friendly when I come in and is great to have a conversation with. They’ve done a ton of upgrades the last year since she’s been here and the place looks amazing
. I swear every time I go to check my mail or storage I seem to leave StorQuest premises VERY VERY HAPPY And SATISFIED THE MANAGER ALYSSA is understanding and is always Kind and polite I can say she does her job very well never looks under pressured and is always in a GREAT MOOD.KEEP UP THE AWESOME JOB AND ATTITUDEWE LOVE COMING TO JUST TO SEE YOU💜👍🏽💜👍🏽💜👍🏽💜👍🏽Your da BEST ALYSSA!!!!Sincerely your number one tenant
Met Alyssa. She was super helpful and made sure to get me the unit that exactly fit my needs. Took her time and had no problem showing me a few spaces. Place looked well kept and quiet.
Really nice and explained everything clear for me. The pace was really clean when she showed me around the storage rooms .
Clean, easy access, safe and the ladies in the office are very nice!
This place is very clean and the sale people are very nice.
Alyssa is always so kind and helpful when I come in. I needed help today and she was there. I appreciate everything she’s done.
Im so glad I came here first, when we unexpectedly needed a storage facility, after loosing our home in the wildfires. I had intended to check out all the storage places in town, but I was treated so well here I immediately signed up for a unit. I was shown several options and everything was explained to me better than I could have hoped for. I even got the first month for half price. Incredibly nice and very helpful people.Thank you so much for your help and patience.
I’ve been back here a few times over the years. They’ve made quite a lot of changes it looks like and the place looks great.
Alyssa at storquest is really helpful and fast ! Units are really clean .
I give 5 stars to Missy & her outstanding customer service skills. hands down shes good at what she does. Shes very welcoming, polite & efficient. Shes on her A game . I definitely made the right decision choosing to store here, I feel confident that my belongings are secure. Thanks missy for the great experience! Keep up the good work you are excellent.
Had a really good experience at soon as I walked in. Alyssa was very helpful, and explained everything so it was easy to understand. I would recommend Storquest for your storage needs.
My father and myself received an amazing customer service experience with Alyssa. We currently bought an auction, and unlike other storages I received a call from Alyssa within about an hour after the auction closed (other locations sometimes lag). She answered all my questions regarding the deposit & the rules regarding the unit. She was aware we reside in Stockton and was kind enough to give another follow up call to make we would be in before closing time. Since we did arrive around the closing time, we knew we couldn’t load anything in our car. But I asked Alyssa if I could drive my mom (she walks with a cane) to the unit area just to check it out and she was extremely accommodating! We highly appreciate the accommodation, and specially the way she tries to understand my with my Spanish speaking parents! Thank you all for the help, we aren’t used to the same treatment in other locations.
Professional and friendly service. I was able to get a local storage unit (on a Sunday) within minutes of calling. Affordable rates compared to other storage facilities in our area. Easy online payments. Easy cancellation process. Very clean. Highly recommend!
Super friendly. I just moved north and moved my unit out, but if I’m ever needing storage in Napa again, I will definitely be back.
The Staff here is very friendly and professional. Alyssa assisted me today an not only let me know what units were available but also was more than willing to physically show me multiple units. The pricing was good an I’m able to access my belongings until 9pm. I definitely recommend giving this place a look when looking for a storage unit to rent.
Top notch service, attention to detail and the place is clean and tidy. Appreciate doing business with a place that values the customer!
Friendly, responsive service, easy online reservations, and month-to-month contracts with 7-day notice to cancel. Interior units also have short hallways for ease of access.
Super easy! Reserved online, showed up the next day and bought a lock, was offered a mailbox and got my first month of storage for $1. The girl who helped me was super friendly and offered boxes, tape and other moving materials. Would recommend.
Yo, went into the store to get a quote. Your girl Alyssa hooked it up and said “like Allstate stands, you’re in good hands.” I’ll be coming back, don’t need insurance though. Thanks homie!
Good storage place, always clean and well maintained
Alyssa. Where do I EVEN begin with her. Wow. What great service she gave. She was super on point and really seems to know her stuff........Im being told that I am using quotes wrong so Im just gonna stop that nonsense.Alyssa was amazing. She made the process very fast and easy to understand. She was also very kind. Thank you for your help girl. Cheers.
Efficient and delightful! Thank you 😊
Awesome clean place I recommend this to anybody looking for a safe place to store some things
This place has been a life saver! I lost my home last year due to the fires and I’ve been staying with family since. I was able to get a truck load of items out when we evacuated and I was able to find a storage with StorQuest in Napa. Alyssa and Missy have been so helpful and kind this past year. I’m so sad to hear Missy is no longer with the Napa location, but was happy to hear she was promoted! The team in Napa is top notch and I was so blessed to have found them right when I needed them.
Missy and Alyssa are very good at showing you what is available here at the storage. Missy gave me recommendations on what will suit my needs. And as needs arise to rent space I definitely will be back. Thank you Missy you are great.
Decent prices and close to downtown
Alyssa is great!!! Fantastic customer service. Knowledgeable and friendly. I appreciate how she always keeps the grounds looking good.
So so happy I came here! Missy was amazing, so sweet and helpful. Great costumer service. :)
Super nice. The place was clean and secure
Great place. Grounds were clean and unit showed to me was good as well. Friendly office staff. Would recommend
They go that extra mile to make sure you find what you are looking for. The staff is kind and care. Definitely a place I will continue to use.
This place is perfect good location facility was clean and Alyssa was super nice
Missy was amazing! Knowledgeable, fast and super kind. Went in because I needed storage that day and she showed me the options without a concern and hesitation. The location is in a good area, clean and looks safe.
Attractive and great location to store. Decorative and new. Was able to access a storage with safe features and feels comfortable on the property and around. Thank you
Nice and clean facilities! Alyssa the front desk attendant is pleasant, patient and very helpful with all my questions highly recommend this storage!
Great storage facility the employees are excellent and really helpful answered all of my questions politely and was overall an easy process getting a unit
Missy and Alyssa were super helpful. Will definitely recommend
Super nice staff and very accommodating. Nice clean facility with easily accessible storage spaces
Alyssa and missy had excellent customer service and they gave me exactly what I needed right away
Great place. Close to my home and open 7 days a week,
Moving from Washington state area to Napa and needed a Storage, called the office and spoke to the friendly manager Alyssa- not only was she friendly her prices and property seem amazing. I could not be happier to have found such a great facility! I have had to use storage many times and I can tell my items will be safe here.
Clean, friendly staff, close to everything. I would definitely say rent from here
Alyssa and Missy have done a great job cleaning the place up since theyve taken over. Super friendly. Would recommend.
I called a few different storage places and this one had excellent service and was within my price range thank you missy for your help and great customer service had a unit within a few minutes
Alyssa is has the most amazing customer service. She answered all of my questions and helped me choose what would work best for me.
They take care of you with professionalism. Very clean facility and the prices are awsome. Two thumbs up.
I am extremely Happy with Storquest.The on site manger Alyssa is awesome and super friendly, respectful and very polite. I ask of Storquest self storage not to replace her there is nobody better that can do her job the way she handles her position. She is the Best. Best Service ever in my lifetime because I’ve lived with storages growing up. REAL TALK!!Thanks Alyssa YOU ARE THE BOMB BAY!!! 😊👍🏽👍🏽😊
Convenient location, secure and lowest prices in the area. Clean and no shady figures lurking around (which is common at storage facilities). Would recommend location to friends and family.
Always excellent service and well maintained property
Awesome service for the girls in the office today. They were very friendly and seemed to know the business well. Would definitely recommend
Alyssa is so nice and helpful! Definitely will recommend them to friends.
Great terrific place with great prices month to month and they include a free lock
Praise be to Allah, Im glad I found and am using this place. Its been great.
Great service from both Missy and Alyssa. Very helpful
Missy and Alyssa are on point. I would definitely recommend
The rental procedure was quick, the lady was very helpful and friendly. And the open gate hours are goo me
Awsome staff who are friendly and very welcoming to new customers! The gate hours are very convenient! I definitely recommend this place for a storage unit!
These ladies are awesome. They covered me in my trek towards renting my 5x6 and they take care of my mail.I am a return customer because of the personal care I receive here.
Great service and well maintained facility.
Looking good, great facility and girls in the office are customer service experts.
Alyssa was so helpful! She answered all my questions and she was sooo funny!
Have used many storage units in many different states, the new management here is wonderful! Would very much recommend renting!
Clean facility. They’re open during covid and taking proper precautions to stay safe.
Awesome staff. Alyssa friendly very helpful information. Clean.
Alyssa was super friendly and helpful.
Got a unit with Alyssa and she was super helpful and friend. Would definitely recommend 👌
Clean place and great customer service.
Great customer service, and best prices on personal mail boxes in the county.
The Ladys at this storage facility are funny and good spirited and very helpful. Thanks girls!
Super customer service very friendly staff the grounds are CLEAN. I highly recommend storquest especially the one on Jackson.
Has good customer service, really secure and has really nice people.
Missy is awesome I would recommend this storage.
Missy and Alyssa are so helpful!
So efficient and helpful. My stuff is in good hands.
Ive been storing my thing here for a few months and I love the location. Makes it super convenient. The employees are very nice and always helpful
Awsome! way better than self storage on walnut st.
Love the staff, extremely friendly and very helpful.
Super convenient location near downtown with easy access. The staff was very friendly and the facilities were up to date with great security. Would strongly recommend to anyone.
Great helpful staff. Very clean and great location.
Been working with Napa midtown storage for the past couple months. Manager is super friendly and helpful and the location is extremely convenient. Recommend to anyone looking for quality storage facility.
Great place and super helpful
Ive had a storage locker here for about a year with the old of the owners and they just hired this company to run the property everything seems to go to pot. Rats in my storage locker. putting stickers all over my lock where I could not put my key in it. She call me up and I told her I was moving out and. She said that if I did not pay for the next month she would turn. It over to collections. This was a threat, so I moved every thing out that night. Also I left the locker open. I informed. Then by email that I have moved. Out 2 days later. I went back to see if they had done anything with the locker and she Harassed me for checking on the locker. My gate code was still working, so I left. My gate code should be deactivated when I send the email
I love Napa Midtown! I have had several storage units over the years this is by far my favorite in Napa. The staff is great and really care about the well being of the facility.
Very friendly and helpful. Comfortable environment with smiling faces. Thank you. 5⭐!!!!!
Alyssa was helpful and would recommend
Great location, clean facility and always courteous and helpful staff. Highly recommend for anyone who has storage needs in Napa, CA.
Their billing system is only so-so. I get monthly invoices half the the time, but if I dont get one and forget a payment for that reason, they are quick on the late fees for sure
Clean place and great location
Kicked out for no reason security deposit never returned. Dont use this place
Great staff. Clean facility. Good prices.
Fast, respectful, great service
Its ok a bit of a mouse problem but they are addressing the issue