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Becker Service Center
1421 Plainfield-Naperville Rd, Naperville, IL 60564, United States
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Becker Service Center
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Ra
Review №1

We were having trouble with our car accelerating, and we brought it to Becker. After checking it out, they referred us to the dealer, where the (expensive) repair could be done under warranty. I really appreciate their honesty and professionalism - this saved us a hefty bill! Everyone I spoke with was very nice and understanding. I would definitely go back in the future!

Be
Review №2

This is the second time Ive used Becker for repairs. They are extremely quick and efficient and even have pretty competitive pricing for the area. The best part is the free diagnostic test they run on your car. Very helpful to have that on file so you can slowly replace different parts when needed. Ive always been in contact with Sam, and his service is exceptional. Definitely will be returning for future fixes.

Di
Review №3

I was happy they were able to get me in relatively quickly. The service personnel were very friendly.They explain to me in detail the work that they were planning to do and provided me with a detailed cost prior to doing the work. I appreciated that they let me know what things were essential and what things they felt they could postpone or were not critical.

Ne
Review №4

We’ve serviced 4 cars here over 15 years. The staff is trustworthy and skilled. Fees are fair. They regularly recommend delay of low priority work. Bathrooms are spotless, a good indication they care about quality!

An
Review №5

I had an electrical issue cause by a loose battery in my smart car that another service provider did not catch. I really like the professionalism at Becker and how well they communicate what is doing on with the car. Service was great and Ill certainly be back with both my cars. I feel I can trust them much more than places Ive been in the past, esp dealerships.

Li
Review №6

Becker’s Auto Service has been highly recommended & I understand why. Courteous, professional and fair pricing. I definitely will be back & suggest this business for any auto service.

Ma
Review №7

I took my Cruze to Becker Service Center because my battery was discharging daily and my front driver side window needed servicing as well. After diagnosing the reason for both problems, I was given a fair and reasonable price for the repairs and decided to go ahead with the repairs. My car is functioning perfectly. My battery replaced, window issue resolved and took care of some regular maintenance as well. Thank you to the friendly, honest and, professional staff at Beckers for the wonderful work done on my car.

La
Review №8

Have used Becker Service Center multiple times and have had only good experiences so far. They are quick, respectful, transparent, and don’t try to oversell. Their prices are competitive as well. Would recommend to anyone needing their vehicle serviced.

Ro
Review №9

Simple tire repair, but Becker was very helpful in figuring out how to get it done in time for our travel plans. Great outfit to work with!

St
Review №10

My son got his first car which needed a safety check. Becker checked everything over and provided a quote detailing items that should be fixed. My husband and I reviewed and decided on the must do now items. Becker Auto was great working with us and the price was fair. We even got the car back quicker than planned. My teenager was happy.

bl
Review №11

Becker continues to provide us excellent service. Their inspection reports (which they text to you) are easy to read, comprehensive, and include photos of any issues. They thoroughly explain any issues and let you know if a repair is necessary or is not threatening the integrity of the automobile and can wait until a later date. Everyone i dealt with was friendly and took the time to answer all of my questions. I highly recommend!!

Ma
Review №12

My experience with Becker was great! Took a vehicle to them with an axle seal leak. Repairs were completed quickly and professionally! Will definitely use them again!

Pe
Review №13

Becker was professional, polite, informative, and on time. I think the service was a good value and a good experience. I will be back, again.

Pa
Review №14

Becker Service Center; So rare to find an automotive service center with overt integrity and great skill at a reasonable price. The staff there present all maintenance options after careful inspection and help you prioritize function and safety in prolonging the life of your vehicle. After having my car serviced at the dealership where I purchased my car, I went to Becker. Specifically, my brakes we addressed. Becker actually cleaned, inspected and adjusted my rear drums and dramatically improved their performance. It was like night and day. Furthermore, you can tell their equipment is very well calibrated, particularly their tire balancer. I feel secure knowing I have a place for my family to take our cars for standard maintenance and more complex repairs.

Ni
Review №15

Fourth time using this company and they are absolutely outstanding. Get you and get you out, super thorough from beginning to end. I recommend them to family and friends all the time

Ha
Review №16

Becker’s did my alternator replacement very fast within 6 hours, and performed a detailed safety check. Very friendly people to communicate and to work with.

M
Review №17

Great car service! Usually get me in right away, nearly all work is one day and they communicate very well. Friendly, honest, fast and competent.

el
Review №18

I have used Becker’s service center for at least 10 years. They are professional and knowledgeable no matter what my car trouble is. What a secure feeling it is to know that both their service center and I want to keep my car running at its best.

Ka
Review №19

We have used Becker Auto for many years and for multiple cars. They always do a great job. Everyone is very respectful and will explain in detail the issues the car is having so you can make an informed decision. They have serviced our 14yo Mazda CX-9 for the last 10 years so that says a lot! Would recommend them to my friends.

Jo
Review №20

Always timely and professional, communicate very well with me throughout the process.

Di
Review №21

I got a flier in the mail and wanted to take a chance with a local business. I cant recommend them enough! I knew what I needed and the recommendations were spot on. Great work, professional service, and it seemed honest and genuine. Kudos to Sam. I look forward to taking my vehicles here.

Am
Review №22

Very professional, trustworthy and thorough. Would highly recommend their services.

Be
Review №23

We were in from out of town and our car made a clacking noise when applying the brakes. While Becker’s was busy they got it done and we safely made it back to Michigan. Grateful for their timely and reasonable repair. Thanks Sam!

Di
Review №24

Sam and his team are very honest and dependable and provide excellent service. They have a great communication and make everything clear and understanding. Im definitely coming back there!

Je
Review №25

Becker is awesome! Very honest, very transparent. They let me know exactly what needed work now and what could wait. I asked them to check brakes, as I thought I heard noise coming from the brakes. They told me I have 40% life left and didn’t need repairs at this point. Could have easily told me I needed hundreds of dollars worth of work. Not only that, I couldn’t get a ride to and from the shop to drop my car off. They drove me home and picked me up! Love these guys. Will never go anywhere else for service.

Ro
Review №26

Fair pricing compared to dealership. I trust Becker with my cars.

Ke
Review №27

I’ve been taking my cars here since we moved to Naperville 9 years ago. One of the first times I took my car there, they brought the actual part out to me that needed to be replaced and showed me where it failed, and why it needed to be replaced. They’ve always been able to answer my questions and are thorough in their inspections.

Ju
Review №28

Professional and friendly service! Not high pressured about options/repairs for your car. Definitely coming back here for maintenance on our vehicles!

Ch
Review №29

I’ve been going to Becker for about 10 years and I won’t let anyone else touch my cars. They do great work, and are thorough. Best of all they are trustworthy.

Ca
Review №30

I have been going to Becker’s for years with all of my vehicles. They have exceeded my expectations in customer service, diagnostics, and timely completion of needed work. I trust Sam and the team to give me honest feedback and value for my dollar. I strongly recommend that you consider their service.

Ja
Review №31

Needed a number of repairs on a 15 year old car. Becker was great about letting me know which were most critical and there was no pressure to do more than I wanted. Very. happy with the repairs.

Ke
Review №32

Great quality service and trustworthy staff. Their communication and follow up go above and beyond expectations! Highly recommend.

Co
Review №33

Replaced corroded fuel line from tank to fuel pump. Tricky repair done well and within estimate I was given. No surprises.

Da
Review №34

Quick, competent, and honest. They stand behind their work, and if something is done incorrectly, they make it right.

De
Review №35

We have used Becker for over 15 years on a variety of vehicles. They are always professional, honest, timely and accommodating. Highly recommend Becker for all of your automotive service needs!

Pe
Review №36

Have taken my vehicles here many times and always have a good experience. They are very thorough and do great work at a fair price.

Th
Review №37

I have used Becker several times for various auto repairs, and they are transparent with diagnosing problems, offering alternative solutions, and getting the repairs done correctly, the first time with very reasonable pricing. I highly recommend them....

Am
Review №38

Service was great! I will be going there again.

We
Review №39

I always trust the nice people at Becker to tell me the truth about what I really need to fix at this time or what I can safely delay. I trust them and am grateful for their kindness and honesty.

An
Review №40

Sam and his team at Becker did a great job of explaining the work that needed to be done to my truck and clearly outlined anything that was pressing and things that could wait and were not urgent.

Ly
Review №41

Becker Service Center is at the top for repairs and professionalism and friendliness. I would definitely recommend them for your car service needs.

Ki
Review №42

We have gone to Becker for many years and have never had one complaint. They are honest, trustworthy and give excellent service.

Bl
Review №43

Art was able to fit me in quickly. The repair was done on time and the service was reasonably priced. I will go back for other repairs that come up. I feel their service is great!

DA
Review №44

Did a nice job performing the required service and explaining the results of their vehicle inspection.

Jo
Review №45

Super quick, honest, fair priced, and friendly. And good with VWs.

Ju
Review №46

Whatever issue we were having with any if our cars, wed call Beckers and they always took care of and fixed the problem. I have been using Beckers over 15 years now and will always recommend them first.

ga
Review №47

Did great diagnostic work on my vehicle for a very good price

Bo
Review №48

Great service. Bailed me out again! Car died on a Sunday night 35 miles away. I had it towed to Becker that night. Done w the work the next afternoon. Always fair price. Great people!

Sy
Review №49

We trust the work they do and appreciate the great customer service.

Bi
Review №50

Becker was able to quickly identify the issue with my car and fix those problems quickly. I appreciated the feedback on keeping an eye a potential issue that could become a real issue.

Go
Review №51

Like how the service to me car has assisted me car doctors

Ju
Review №52

We have used Becker’s for years! They are honest (never try to oversell) and do great work!!

Mi
Review №53

Want honest, knowledgeable, courteous service? Becker is the place!

Sn
Review №54

Honest mechanics here, its hard to come by now but the mechanics at this location will actually help you with your vehicle by teaching you what is wrong. They actually do proper diagnosis instead of just throwing Parts at the car and charging the customer. Thats a common tactic used by Shady mechanics. The customer service Representatives here are top-notch and nothing but polite. I would recommend Beckers to anyone looking to have their car fixed without worrying about anybody tampering with other parts of the car. You wont get cheated, shafted, stolen from at this location. 5 out of 5 stars ⭐⭐⭐⭐⭐

La
Review №55

Very efficient and professional. Reasonably priced and quite thorough.

Ka
Review №56

I received prompt and thorough communication from Sam. This was my first time using Becker and I was SO pleased. I will definitely be using them for future car needs!

Jo
Review №57

Always have what I need. Help me with advice on finding parts and tools for an uncommon car that I maintain if I go when they are less crowded.

Ro
Review №58

Completely solid and has earned my trust.

Ge
Review №59

Becker’s did a great job on my Mercedes e63. I’ve used Becker in the past for my other cars and talked to them about their experiences with AMG. They assured me they did and definitely delivered.

Da
Review №60

Ive been using Becker Automotive for 10 years and would not go any other place!

Mi
Review №61

Becker Service Center was able to quickly diagnose the issues and give me a comprehensive report (along with photos) to make an easy decision on next steps. No guessing, no ambiguous opinions, just a straightforward approach. Refreshing!

Ri
Review №62

Just needed an oil change and to check it out since it is a car we don’t drive much and not at all during stay at home. Nicely done. Feel comfortable lending it to a car less friend.

Da
Review №63

Work was done on time and was treated with the upmost respect. The inspection review provided with pictures of the identified issues instilled confidence that Becker was operating with integrity. I am a guy who likes to wrench on my vehicles and when in a pinch I will definitely be returning!

Ky
Review №64

Im happy to see that these guys are still open and working during the outbreak of 2020. They were very professional in how they addressed me on other issues with my car when I came to get my oil change and to what depth they were affecting my vehicle. Excellent service :)

Ro
Review №65

Convenient, honest, professional, and efficient guys - thank you for the yesterdays awesome service. A customer for life!

Wr
Review №66

These guys made all that history with amazing work and friendly service i would recommend them to anyone.

Tr
Review №67

Great work and wonderful customer service.

Ro
Review №68

Consistent professional, trustworthy, and reliable service!

L.
Review №69

Becker fixed all my issues, pricey but great work.

Ja
Review №70

Strong customer support - communicated about work recd and cost. Work was done in a timely fashion. I was very comfortable with the staff and the work they did. Would recommend them to all.

Ph
Review №71

Great family owned business. Always communicate with us, and reasonable prices. Work done as promised. Highly recommend Becker Service Center

Ju
Review №72

Excellent service. Love this place! I always feel like Im getting the right story on my car. They check things out, dont do unnecessary work, and explain everything while giving me options and advice. After a long year with two cars at college with the kids who dont do anything to take care of their cars, I know after bringing the cars to Becker I can sleep knowing the cars will be safe and reliable. Thank you!!!

Be
Review №73

They were very professional in how they addressed me on other issues with my car when I came to get my oil change and to what depth they were affecting my vehicle. Excellent service.

Je
Review №74

Good work I even recommended my neighbor Richar,d he was Rodgershappy also..I work at Sams Transmission so I know everyone in the biz

Pe
Review №75

Always good

Ka
Review №76

Very knowledgeable to the issue as well as the repair process, absolutely stellar service! Everyone was very nice and friendly, I finally found a good place to get my auto work done without feeling cheated.

Je
Review №77

Always honest, friendly and reliable. The first place I call when I have car issues.

Je
Review №78

Took in my wifes 2008 Suzuki which was making a lot of noise going over bumps, and I was expecting an expensive quote for some kind of suspension repair. They looked at it and said some bolts needed tightening and lubrication, and the whole job including an oil change cost under 100 bucks. Prompt, friendly, and honest. Will come back.Note: This was my second visit, and after my first visit I was unfair to them in my initial review (to which the owner responded and may still be showing up in this review). I apologize to them for the misunderstanding in my first review and look forward to taking our cars to them for their trusted service in the years to come.

Ca
Review №79

Weve been going to Beckers for more than 30 years. They are honest and always willing to help in crunch time - like going on vacation and forgetting to get the car serviced. Wonderful staff. They certainly know their cars and how to fix the issue. Would recommend for sure.

Ke
Review №80

Great service and repairs to my 1994 Mercedes. Sam and his team are top notch.

Jo
Review №81

Best Service Have been using them for many years and will not go elsewhere for service on my car.Great to be recognized by my phone number when I call in. They are honest and truthful about repairs.Keep up the great service I recommend them to anyone who needs car repairs.

Je
Review №82

Great people. Great service. I would definitely recommend this place!

Ri
Review №83

The staff at the front desk very informative fully explained what was needed to repair my car the work was completed within the time they told me the work was done to my complete satisfaction would highly recommend Becker’s

La
Review №84

Good Communication regarding the car. Prompt service.

Sa
Review №85

I am not familiar with car things at all but they told me what was needed in a way that was so nice. I came in to get my tires rotated and told me I really need two new tires !! Mark gave me two tire prices that were similar to the tires I already have on my car!! Amazing service and really cared about my safety !! Thank you Becker service center!!

Da
Review №86

For the most part, it is difficult to find a service center you can trust. I believe the guys at Becker are looking out for me and my vehicle. They have recommended in the past partial system repairs when other shops have recommended entire repairs and have saved me good money. They are convenient and responsive to inquiries and arent afraid to show you what the issues are with your car if you ask to see them. Highly recommend them to anyone in the Naperville/Aurora area!

El
Review №87

The staff is always courteous. My vehicle was serviced in one day. I was given a prior quote and explained what was required to be serviced. I always have a good experience and will continue to go there.

Ke
Review №88

Very pleased with our first visit to Becker’s. Will be coming back for all future car service needs!!

Ga
Review №89

All 3 family vehicles serviced at Becker. They communicate well, never pressure unnecessary repairs, and perform professional repairs in a friendly atmosphere.

Be
Review №90

Great and honest service!! I have been using Becker Service Center for many years. Their service and care have kept my old (1995) Toyota running great for many years.

Bo
Review №91

I have been a customer at Becker Service Center for a while, they always do a really good job for me I have no complaints. I everything I need done I go directly to them, they are just the best in my eyes. I am very satisfied with the services as well as the prices.

Ma
Review №92

Just clip and clear, fast and great communication. Nothing else to wish!!

Jo
Review №93

I have been bringing my car here for a few years now and its always been problem free. Mechanics get bad reputations for ripping people off, but not the guys at Becker! They are great here. I never have felt like I was getting taken to the cleaners on any of the things I have had done. Trustworthy guys working here.

Wi
Review №94

I have been a customer of Becker Service Center for many years and I would not go anywhere else. They have always done all the maintenance on my vehicles, even my family goes there as well. They staff are just very good at what they do, they have a lot of knowledge. I appreciate what they have done for me.

Ro
Review №95

Beckers is all that you want in an automobile service center. Theyre knowledgeable, trustworthy and they get things done right. have used many different places over the years, so happy to have found Beckers.

Ra
Review №96

Excellent service. Friendly and knowledgeable staff!!

To
Review №97

Great service as always. We trust Becker and will continue to use them as our car service ll our vehicles.

K.
Review №98

I had an emergency skid plate debacle. It was dragging underneath my car and I had unknowingly driven from Joliet to Naperville like that. Once I realized what was going on, I googled the closest shop to me that was open and Becker came up. It was right next to where I was so I was super thankful for that. I could tell they were a busy shop. I watched a handful of mechanics walk in. It was 7:20 am. I pulled up in front of the door and ran inside. I talked to Dan and explained my problem. He pulled me right in and had a mechanic remove the skid plate for me. It was pretty embarrassing. The entire thing was bent backwards and dragging under my car. Thank you to Dan and the Becker team for helping me out and getting me in and out quickly. It would have been easy for him to say he was busy and booked up, but he took care of me. I knew he was booked because I heard him on the phone with other customers that were calling in and he was explaining his next open appointment times. I really appreciate your help! You are a wonderful shop! Thanks again!

Bi
Review №99

I have been a customer for the seven years I have lived in Naperville. I could not be more pleased. They are my friends and have taken great care of my vehicles, offering lesser cost options when that made sense.I would recommend them to anyone.

Ni
Review №100

I thought the guys over at Becker Service Center did a really great job, they were all very knowledgeable and friendly to me, they explained everything to me as well so I was not wondering what was going on. They were just very polite and extremely professional, which is why I will be going back to them in the future.

Information
49 Photos
100 Comments
4.7 Rating
  • Address:1421 Plainfield-Naperville Rd, Naperville, IL 60564, United States
  • Site:http://beckerservicecenter.com/
  • Phone:+1 630-983-5500
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Muffler shop
  • Oil change service
  • Tire shop
  • Transmission shop
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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