Always the best choice. Even their dairy free choices are great. Friendly service. Great to stop by while shopping or to swing by after dinner.
Friendly and honest staff (advised me against the cookie monster for fear of the side effects of a sugar high and blue dye). Extensive non-dairy selection in addition to the innovative traditional menu. Waffle cones are worth it! Indoor and outdoor seating, delightful mural on the wall… wish I had the time and stomach size to try all of the different flavors.
This place was amazing. The employees were amazing and straight up with their customers. They were super nice and very generous. This one employee, by the name of Haley was incredibly nice as she was getting everyone’s orders done quick and amazingly. They work very hard and are doing the best work out there. I’ll definitely be here again!!!
Really great ice cream. I got cookie dough and my wife got chocolate on a cone and said it was the best cone she’s had in her life. Definitely would recommend.
Just went in with my family, we were not greeted at all but all eyes were on us. 2 of the girls were hesitant to serve us and they were whispering between themselves as if neither of them wanted to serve us. We were racially profiled as soon as we stepped foot inside this establishment. Being that my money don’t stink I left and went to another ice cream shop. Train your workers to be more tolerant and accepting. I will not recommend this place to anyone of color
Absolutely delicious! We shared the blueberry cobbler and salted caramel crunch in their homemade waffle cone. Staff was very helpful and nice!
After meeting the owner and his wife as well as the staff I understand why this particular ice cream shop at this particular location is such a huge hit. Exceptionally clean location very friendly staff very personable owner as well as his wife. Great place for ice cream and so many varieties
Bad experience lastnight, seems like my money wasnt good for them all because of the color of my skin, you all dont believe me, owners check your camera and youll see at around 9:00 9:15 PM date 9/18/2021and my family has to walk out, its 2021 and so much happening an people out here still being profiling other.... I never chose to be man of color I was born that way, sorry to put my foot in your place wont let it happen again....
So good and creamy great tasting ice cream. Cones and icecream homemade
Their ice cream is always delicious and the staff is very friendly.
So delicious tasty of ice cream and Cones!!! So friendly and nicely girls work there!!!
Homemade ice cream and lots of standard favorites and creative flavors plus vegan and non dairy options.
Good ice cream. But pricey at $5 for a single scoop in a bowl.
Product and variety great, i m still wowed at the price for a scoop of ice cream
I believe the portions were very small for the price the ice cream was not worth what I paid for in a very small amount
Delicious mint chocolate chip ice cream cone!
Ice cream flavor was good but everyone we went with had like one piece of cookie dough/candy piece in their entire bowl. I only got one caramel cup. Should be more fixins to ice cream ratio.
The most delicious ice cream! If you go here. I definitely recommend The Cookie Monster ice cream.
Wonderful. Very nice helpful staff. Yummy ice cream!
Very good ice cream ! Clean friendly environment.
I came in with my wife and children the other day. There was just one girl working behind the counter during a rush of a people. She handled it so well and I was very impressed. She got my whole families order correct and fast and proceeded to get everybody behind us. I think she said her name was Arianna. Not sure but very good staff and a wide variety of flavors. Would recommend. Very clean and tidy place.
This is the place for a Royal scoop. Yum always
The best home made ice cream in Naples
The BEST ice cream
Nice employees an good ice cream.But very Pricey for the amount you get.👎😢
Ice Cream was OK but the prices seemed a bit much. You decide???!
As usual, the ice cream was great. There were no tables outside, so we ate inside. There was another twosome there before us; when they left, their table was not wiped down. I waited outside to see if ours was wiped down after we left; it was not. I thought that was a condition to reopening restaurants in Collier County.
This is my family favorite ice cream. When we come here we go several times during our vacation. There chicken salad sandwich is great.
I was in the area and decided to give this place a try. The younger guys working here were all really sweet and helpful and offered samples.I ended up ordering one milkshake and 1 scoop of Ice cream with strawberry stuff and it came to $13. The strawberry topping tasted like jelly... it was gross and I actually wish I hadnt paid for it. The milkshake was okay.Probably a good place to bring kids.
Ice cream was very good. Service was quick. Restaurant was clean. Would have gotten more stars but the music that was playing was full of F bombs. If it were not for all the children there, I wouldnt have said anything. The young man at the register said the his manager picks the music. Might not go back because sometimes we bring the grand kids. Perhaps it would be a good idea to consider what kind of music is playing in the background.
My ice cream was good,but my wife found a piece of paper in hers. She was offered another cone, but refused. Atmosphere and venue was clean and nice otherwise!
To many flavors to choose from! I wish I could try every one. Salted caramel crunch is awesome. Nice staff at this store.
Awesome ice cream and super friendly staff.
I visited this location yesterday and was greeted by a young lady names Sky. She was so pleasant and pleasant.
What can i say other than it was delicious? Well the staff were very and overall its a great ice cream parlor
Great flavors and clean. Plenty of seating inside but no good seating options outside. We need to take over a table from Starbucks or 5 Guys a few doors down if we want to sit outside - which isnt always possible if they have a lot of customers.
Lots of flavors and options
Great ice cream but even better staff!!!! So friendly
Some employees not wearing masks, but ice cream was good.
The ice cream is really good.
Delicious ice cream, my sons favorite ice cream restaurant. So many artisan flavors to choose from. This is a local favorite. Perfect in the summer time. So many options here you will never run out of choices.
Incredible ice cream! So many flavors to choose from. There were six in our party and the young lady was very efficient and very nice. I wish we had one of these places back home.
I walked out of the Royal scoop tonight. The kid that was working was by himself. He had absolutely no idea how to use the milkshake machine. There were so many people waiting in line it was ridiculous. People started walking out one by one. I felt bad for the kid that was working but he needed more training. The manager should’ve never left him alone by himself especially during season!
Amazing everything, a must visit if you want ice cream.They hire the nicest people, staff is always enthusiastic.But most importantly patient with indecisive customers.....like my self
Very good ice cream
Best Rum Raisin Ice-cream
The icecream was really good. Service was great. Everything was clean and the price was good.
Best icecream EVER!! With all of the choices, its very difficult to decide what to try. We definitely be back hopefully enough to try all of the flavors!!
They have so many flavors! Very good!
Great service. Great atmosphere ..the staff were friendly and helpful. Leelu rocks the waffle cone maket and for management to give you a high five .Deserves 5 stars
Pretty good ice cream. The atmosphere was perfect the floors are like ice cream!
The service was amazing and the ice cream was so tasty. The staff was friendly and helpful, loved the atmosphere, will be returning soon!
Had a great time with my girly girl & Ice Cream was Delicious! She got Cotton Candy ice cream & I got Pistachio ice cream Happy Campers.
Delicious Ive cream. It is a little expensive but worth it. They do ice cream cones to milkshakes. I wasnt disappointed
Awesome the best ice cream in Naples. Great service!
OMG this royal scoop is BY FAR the best I have EVER been to!!! NOT ONLY WERE THE SCOOPERS POLITE AND HELPFUL, BUT THEY GOT THE JOB DONE! And by the way, I Love the decor! It’s very hip and groovy!
The staff was EXTREMELY professional and I was blown away by the quick and easy service....Whatever the manager is teaching them is working!
Great ice cream. Good selection. Friendly staff. Slow service to order.
I had my daughters party there, and both Mat and Brent could not have been more accommodating. Great atmosphere, brand new building, excellent ice cream, and super friendly! Thank you Royal Scoop Berkshire
About a month ago my wife tried Royal Scoop for our Sunday night ice cream cone. My wifes cone of cookie Dough had one piece of cookie dough in it. When she pointed this out to the manager as an FYI, the manager offered to put one more piece of cookie dough in her cone and thought that was fine.Tonight we tried Royal Scoop again as we had a BYGO coupon and we wanted to give them a 2nd chance since the store is close to where we live. The ice cream cones we both got were the smallest cones we have ever gotten anywhere. Apparently BYGO meant giving us half the ice cream we got in the past. Hard to accept when a single dip cones cost $4.50.Tonight was the last time we will ever go to Royal Scoop. it was a disappointing experience twice in a row and the worst value imaginable.
Great experience and they offer ten percent. The gentleman and in charge is very friendly and provides great service
Best Ive cream around. And not crazy expensive. I love it..
Great ice cream and ambiance. The kiddos had a blast and the manager was super nice.
Great ice cream some of the best I have ever had.
Today they can turn on the lights but not open the doors at 12:15? My family and I waited at Starbucks for 30 minutes until they were to open for my three year old daughters wish of ice cream. We tried to get in at 12:10 and the lights were on. We called the store and o one answered. I guess they just dont need our business. Really sad this store is so poor compared to others around here
I LOVE this ice cream shop❣️ This is one of the only stores that actually has great ice cream.
Person working at register got a phone call from management and I was kicked out of the store, not because of hours but because I took to long to finish my ice cream. Wasnt expecting management to kick a paying customers out. The person apologized and told us we had to leave because the shop owner/manager decided it was necessary. I would like to know why this has occurred because I was minding my own business.
Steven was very accommodating and friendly! Ice cream was great!
Delicious IC cream, but a bit pricey. $10.00 for a banana split.......
Nice ice cream place with a large assortment of flavors
Nice staff. The milkshake was delicious.
Greatness.. we showed up right before close, and the staff was happy to hook us up.. very friendly.
Absolutely wonderful ice-cream and friendly employees.
OVER PRICED! a one scoop sundae was more like a half a scoop and extremely skimpy on toppings ( 4 Nuts) and extra fee for each topping they should be ashamed of themselves. Cones werent any better priced and little to no sprinkles WITH EXTRA CHARGE !!! VERY DISAPPOINTED!!!!
Super good ice cream! Tons of flavors.
I love royal scoop !! They have the best ice cream Ive ever tried !! Its the best of the best !! The employees are the greatest .
Great place and amazing ice cream
Delicious! The server was awesome! I wish I could remember his name!
Gods tasting ice cream. Mine had some ice in it.
The best ice cream I’ve ever had.
Great ice cream nice store very clean
Friendly staff and Delicious Ice Cream. Cool atmosphere and music as well!!
Good service even 10 min before closing
Friendly atmosphere and delicious ice cream with almost 50 flavors!
Definitely one of the best around town !
Great ice cream. Many choices!
Ice cream is so good, but its expensive
Unbelievable ice cream the best you will ever have
Really good ice cream and a nice place
Good quality ice cream and friendly service.
Beautiful place, kids friendly, delicious ice cream
Great service and yummy ice cream.
Girl at the counter was rude. Ice cream was good.