Fast, friendly and knowledgeable! My sons car was towed there and I asked if they could repair it as well explaining he needed it for work. They actually picked up the phone...it was a Sunday...and said theyd get to it first thing Monday morning because my son needed it for work and said Were family owned and well take care of you and boy they sure did! True to their word, they had alternator in stock, installed it and it was ready that afternoon. Theyll be my mechanics from now on. They treated me like a long standing customer. Hard to find that kind of caring today.π
I forgot to leave a comment about how great the service was! Robert was so helpful, he stayed late in the pouring rain from tropical storm Elsa to help us out. He took the time to show me around the garage and go over their equipment and services they provide. This is the place to go if you need any repairs to your vehicle, the garage is state of the art.
Came by for some general repairs and maintenance and couldnt be happier with my experience!! Dawson was so friendly and informative on the repairs my vehicle needed and he gave me his card incase I get stuck in the winter! Would highly recommend 1st Priority and make sure you ask for Dawson!!!! :)
Highly recommended service, the guy who came out was very helpful! Gave advice on what the issue could have been. Arrived within 15 mins, hooked it up and completed the job.
Great service! I took my 5th wheel camper in to have 4 new tires installed. Staff is extremely friendly. Work was completed quickly and at a great price too! Definitely found my new RV service center.
Reputation is everything and I was referred here by a few people and I am glad I decided to go in.Friendly atmosphere and more than qualified.Ive lived in Nashua a long time and this will be my first stop for my auto repairs. thumbs up.
From the first time I met with these gentlemen I needed my transmission fixed. It didnt cost a whole lot and they are a great group of guys. They explain things that they are doing to your car in a way to make you understand whats going on. Everyone has a great attitude and they treat you like family there. I will definitely be back there for all my vehicle needs. A million thumbs up
They were friendly and quick with the service. Very helpful team.
Helpful and very friendly staff. Got the job done quicker than expected.
Got left hanging with AAA when I called for a tow and no one showed up. Called 1st this morning to schedule it since I work long hours and they were quick on the phone, called ahead and showed up right on time. Got the van on the truck in under five minutes, best us to the shop and already had it back off the truck. My go to tow guys from now on. On the pricier side but Id prefer to use a quality tow than regret a bad experience. Thanks guys! Youll hear from me again, I can guarantee it.
This is the only place I know of that has the ability to service my medium duty truck locally. They have always been very friendly and professional.
This place is amazing! Robert and his crew are great. Such gentlemen. Great service and great value! Highly recommended.
Very professional and great service. Will definitely come back for service to my RV.
Amazing service.Al the driver was professional and courteous.
I had a breakdown of a fleet vehicle just before a major storm. They could have been like every other towing company and said βsorry thereβs nothing we can do, itβs going to snow, weβre slammed.β But they decided to help. I got a tow from several towns away, and had the truck at the service station back in Nashua within an hour. I would definitely use them again.
They got me in quickly, were very professional, provided a loaner car so I could get breakfast, completed the on time and were reasonably priced. Had some great conversations with them and found they service more than I realized. I recommend them and will be going back.Ive now been there twice and had a great experience both times. Scheduled another appointment for more work and will be spreading the word on them.
This is the greatest most honorable set of gentlemen I have ever come across in the automotive industry I will vouch for this facility and everyone in it. I would recommend anyone to them.
I needed a tow and they were very professional. The driver arrived promptly. Driver was extremely helpful. I would give them an A+ rating. Would highly recommend. Thanks for a great job!!
They are the best to fix campers. They worked on my exhaust, e brake, oil change and Jacks. He told me what he was doing all the way and has been the best person that has worked on it. Nobody wanted to work on it because its older than 12 years. I highly recommend them!
DO NOT USE THIS COMPANY!!!!!!!! Very insensitive towing company that all they care about is making money! Spoke to Robert the supervisor.
Service was great and priffesional. They went out of thier way for me. They were also great with respect and customer service. I wiuld recommend them to anyone.
They were great. We were stuck in the hospital parking lot with a dead battery. Answered the phone right away. Came out to us within 15 minutes. Great guy. Great service.
The front left wheel snapped off the Lincoln MKZ these guys came and towed it to their shop and fixed it and we drove it home in a couple of hours later and certainly better to break down when the shops open and the mechanics in God bless America thanks guys did a good job
Excellent service! They helped me out of a tight spot, and couldnt have been nicer! They were also earlier than they originally said. Would highly recommend!!!
1st Priority really helped me out when I needed to tow a car from my insurance company βs salvage yard to my usual repair place, 40 miles away. I think it turned out to be a big hassle for them, but they could not have been nicer, and in no time, my car was where I wanted it to be. I really needed something to go right that day, and thanks to 1st Priority, it did! Highly recommended.
Friendly and knowledgeable service. They performed maintenance and replaced the battery on my Class ac motor home well under the cost I would have paid at the RV dealers shop. I will be returning when I need my RV services.
Eric did an awesome job of carrying and delivering my 2010 Porsche Cayman. Even assisted me putting it away in the storage unit. Very helpful very much appreciated thank you
Bob and his team are very professional and personable.We first discovered 1st Priority when we were looking to get our motorhome inspected.Turns out they service ALL vehicles, not just trucks and RVβs.They are not just a tow truck and truck repair business!
Robert and his guys really helped me out this week, and I canβt say enough about how great they were in towing and repairing my trailer. What could have been a real headache for me turned out so well after I called 1st Priority. They seemed like they really cared and had me towed (kinda tricky) within the hour and repaired by 10 the next morning! Canβt say enough (and this is not a fake!). I hope I donβt need them again, but would highly recommend!
Had a flat. Towed to the shop and had the tire replaced. Quick and professional.
Driver was awesome, took good care of my Mustang..$125 for a flatbed is a little pricey but the service was worth it!!...1st priority will be my go to from here on...π€πβοΈ
Bob was awesome, great guy, I will definitely be bringing all future business to them!
The driver was great very helpful, easy to talk to.
Have a heavily lowered Genesis Coupe and Eric was able to quickly get it on the truck with no hiccups! Will definitely use them if I need a tow again.
Professional, knowledgeable and just regular good guys. That sums it up for all the years Ive been taking my car to Tilden. They tell me what they the problem is, and they are usually right the first time. Their prices are fair but doing the work properly is the most important consideration. I highly recommend for anyone in Greater Nashua in need of great auto repair work.
Prompt, polite and friendly, Dave showed up after another tow company left us sitting for 2 plus hours. He was cheerful and courteous then followed us to the nearest gas station to help us get air into our tire correctly. Excellent service with a smile! Thank you again.
Brake cable froze on a Sunday, July 4th weekend! Only place who answered the call. Towed the car and fixed the problem, thank you all.
I have been a 1st Priority customer for close to 10 years.Robert and his team are great. They take excellent care of my vehicles and keep them running perfectly. I cant say enough about them, their work is excellent and their prices are very reasonable. I wouldnt go anywhere else!
βοΈATTENTIONβοΈTRUCK DRIVERS YOU CAN BRING YOUR TRUCK HERE FOR D.O.T INSPECTION BUT YOU NEED TO COME BOBTAIL DO NOT BRING TRAILER HERE BOB AND HES TEAM WILL TAKE CARE OF YOU βIN AND OUTβ DO NOT LOSE YOU TIME GOIN TO ANOTHER PLACE CALL BOB MAKE AN APPOINTMENT BEFORE YOU GO THEY ARE EXCELLENT GUARANTEED!
Honest, solid, professional
Amazing service!! Really professional. Great knowledgeable staff, would recommend to anyone looking for honest excellent service!!!
Will definitely be using them again. Came and picked my car up fast, and efficiently. Price was awesome compared to all other local companies. Was even able to dismount my car into my garage, pretty impressed. I would recommend them to my family.
The dispatcher returned my call in a timely manner and was very helpful. The tow truck driver was kind courteous and very sweet to my 4 yr old son. The outstanding service made a stressful situation much better and Ihighly recommend this company.
Bob and his employees are great, honest people. Thank you
Coldest morning of the year! 0 degrees! I ran an errand and car would not start for a half hour when I came out of the store. AAA would not even answer!!!! Called BMW emergency assistance and they connected me to Priority. They said they would take care of me in 15 minutes!!!! Howβs that for service? I even got to speak with the dispatcher in personWith the link provided by BMW message! Thanks Again! ...Susan Fineman
I have been a 1st Priority Customer since they were back on main street as Tilden. Over 12 years. Weve trusted them with 5 vehicles over the years. Several years ago I was stuck in Manchester, needed a tow. The autoclub sent someone without a flat bed, which would have ruined my car. I called 1st priority and they towed it properly. Dont be fooled by negative reviews here, 1st Priority charges market rate, but you will get honest work and professionalism. They do not need to make faulty or fake repairs, they do not scam you for money. They have extensive experience, repair only what needs to be repaired, and will give you a 100% honest breakdown. Weve saved a lot of money with them in the long run because they tow properly, and they do honest work when a car needs repairs. Its hard to find honest mechanics and towing that isnt some large chain and all about the bottom line, but this small locally owned business is a blessing. They once saved me over $2,000 when I encountered a warranty issue with my car, yes I had to pay for the diagnostic, but they helped me understand what the problem was and how to speak with the dealership.
Service was Awesome! Very knowledgeable about every part of what needed to be done! Very Happy!! Five stars all the way!!!
This place is a scam and the man I dealt with it an absolute liar. I have roadside assistance for my scooter which only covered $150.00 then I was told the total would be $265.00 for 17 or so miles. So i call first priority towing and ask hiw much it would cost and the man tells me $215.00 and then I call my roadside assistance to inform them of the difference, they call and tell me the man told them he never quoted me that price which i know is an absolute lie. Avoid these scumbags as much as possible. If you want honest service please call 5 star towing for honest affordable service without a hassle. But stay away from first priority because you will get screwed.
Excellent service, quick response, and awesome conversation on our 45min ride. Thanks again!
Roberto was extremely helpful. So kind and offered to bring me to where I had to go. Also came within 15 minutes. Excellent service
Ive calles for both my father and brother this month and you guys were so quick and simple... Thank you for being so prompt! Will continue to recommend your services.
Both my son and I have been bringing our vehicles to 1st Priority for the past 9 years. The service is always prompt and excellent. Time is always taken to explain and show me the problem my car is having. I have nothing but positive things to say and highly recommend 1st Priority, as I will take my car no where else.
I could not be happier with the service I received. The driver was so kind and caring. If you want real service from folks who care about your business this is the place to go.Thank you again. Youve helped make this crappy situation better.
We had an issue with our camper and they were ready and willing to help us tow it to the dealer. They were there in less than 2 hrs. The guy was very helpful. Huge help.
We were very, very pleased their service! Everything requested was completed on our Class A motorhome on time. They also keep us informed of their progress.
Brought my truck in for a no start diagnostic and repair, called back and told my alternator was going bad as well. I asked the price of the alternator and the owner began screaming at me over the phone about only putting in quality parts and that if I donβt like it he will stop right now. I told him that was fine and ordered the same part for less. He then told me my truck had an oil leak, News to me. When I left I got under the truck and discovered i had a pinhole in my oil filter. This was done by somebody at his shop in anger that I didnβt have them complete the work is my theory, but regardless as soon as I decided they werenβt doing the work apparently an oil leak in a very identifiable spot was no longer worth telling a customer about. Glad to say this place made this customer the last priority as he couldnβt make as much money as he wanted to off of me!
I called on Monday morning to make an appointment for an inspection and they were able to take me first thing Tuesday morning!! Thank you Bob!
2017: Thank you 1st Priority Towing for taking care of my car. I have had my car serviced by Robert and his crew for years now. They are always professional and treat you with respect.01/23/2018: once again. 1st Priority Towing came to my rescue. The weather was wet and cold. I hit a pothole on Rte 3 in Litchfield NH and ended up with two flat tires. I called 1st Priority and after dispatch took my info I thought I would have to wait an hour or more. (A prior conversation with AAA said i would have st least a three hour wait for a tow.) Steve from 1st Priority showed up in 45 minutes! He took great care loading my car and transporting it. Thank you Bob for sending Steve out to tow my car. I was treated professionally and my car was handled with care. Like your name, youβre first with me for towing and service!
Incredible mechanics with decades of experience. Knowledge of a very wide variety of vehicles, engines and vehicle systems. Fairly priced and professional.
Car broke down on the side of the road on Sunday. There wasnt a lot of places that could tow in a timely manner, but the staff at 1st Priority was able to come out in 15min and get the rest of my day going. The driver was also a great guy with a great attitude.
I had a great experience with these guys. Theyre very helpful, polite and efficient. Id recommend them to anyone.
They had never seen a Liquidspring suspension before, but were more than willing to work with the manufacturer and get us on the road. Quick turnaround, and great people to deal with!
Terrible experience with this guy. Disrespectful and ripped me off. Look at all the one star reviews. This guy is giving himself 5* reviews to make his promoter scores look better than they really are.
Towed upon arrest for an invalid unpaid parking ticket on Voting Day as a Primary Election Candidate. Returned to retrieve my personal items and pay for the tow on same day. Was NOT allowed access to personal items or needed medications. This company stole all personal items including my Fathers Casket Flag and family Bibles from car. Moreover, signed 3rd Party Candidate Filing Forms were in vehicle. Discusting company paid off by the GOP and former Senator Kelley Ayotte. The Vehicle is still in their possession even though it was scheduled to be repossesed due to non pay of my VA benefits and VA Choice Program problems.
I have been using this company for over ten years. I have followed the owner from his previous employer. They do excellent work and keep costs down. They keep my 22 year-old car on the road. Even when we cannot find replacement parts, they come up with a workable solution.They tow and store a lot of cars for the police, so I expect that a lot of disgruntled posters are upset mostly because they must pay their fines plus storage fees before they can recover their car.
I had my SUV towed all away from Nashua New Hampshire to Haverhill Ma, The driver was very skilled, he took his time, he also placed my SUV in my backyard Where I asked him to! Im not sure I will ever use 1st priority towing because I dont live in Nashua, But I will definitely recommend them to other people, this service is 2nd to none! Thank You
Bob Ruggerio has been working on our cars for five years. We started going there because hes close to my husbands work, but weve stayed because it just works. Efficient, honest, and timely.
My experience was amazing, Alberto was very nice.
Ive been going to this shop for years, great service and reasonable prices! Highly recommend!
Been bringing my vehicles here for years. Always great service and the work is always done right! Continues to be my go to shop
Very professional! Driver was nice and friendly! would recommend to anyone
They answered the phone no answering machine the guy on the phone was friendly and courteous the guy that showed up was a really nice guy very kind and courteous they were quick to get there they were way cheaper than everybody else. Ill use them again, Id recommend them to my own family
Only used these guys a couple times, theyre not especially cheap, but they are honest. I will pay for honesty.Its the only place in nashua i would bring my truck to
Thank you Alberto for everything youβve done for me with my new car! β€οΈ
Horrible service. They are also thieves. They stole from my car without my consent to let them in my car. They rip you off with their prices.
Scam Artist DO NOT DO BUSINESS WITH THIS COMPANY.. they over charge for tows and when left in there possession they will open your vehicle and steal any valuables because they know its hard to prove anything was stolen in court.
Replaced my motor with a used motor. Lasted 8k miles, 7 months. Plugs were rusted and cracked, other missing parts, several issues with the workmanship. I got yelled at and the owner asked what I expected. A sketchy place with shoddy service.
Excellent work...on time with free loaner. Well done.
Good guys. Fair prices. Free coffee. :)
Timely and friendly. $85 for a jump, which seems a touch pricey but good luck getting anyone to come to you for much less than that.
I moved my family to N.H. in 2014, being new to the area and 1st priority being literally across the Street from me I thought I would use them in time of need. Dont know how they treat people who spend alot getting cars fixed there, great im sure, but if you are struck on side of road or need the tow service they offer, i suggest you think twice cuz im sure your days already going bad enough. On my first occasion with this company someone parked their car inmy driveway blocking my vehicle in causing me to be late for work, mind you this is my property, I called them to tow the vehicle after walking house to house and no one claiming the vehicle. I was given a very hard time by them, they wanted proof that it was my property, they wanted me to call the police, on Top of all the running around i was told to do before they would charge me to have someone elses car towed out of my driveway, they were very rude on the telephone and getting info from them, Where i was new to the state, it was like pulling teeth and they acted like i was a big inconvenience....at 8 a.m. how busy were they to treat me this way and then hang up on me after telling he to call them back after i figured things out. My next and last run in with this company was my wife got Locked out of the car with our toddler so not wanting to go there but due to the convenience again of them being across the street she walked over and explained the situation and asked them if someone could help her out of the kindness of their hearts cuz they wouldnt accept AAA and she had no cash on her. They told her They were doing her a favor because she was across the street by charging her $45 to unlock the car door. Then when they found out she only had AAA and no money on her They said Sorry this is a business i dont know what to tell u, call AAA. We live across the street, you could literally throw a rock at the building, no one was getting away without paying them as soon as she could get into the car and go to a bank machine, what happened to help thy neighbor, mind u no one wanted anything free...especially a woman crying With an toddler who lives across the street....$45 too! Ha...ended up Calling AAA so they did me a big favor in the long run, AAA was so friendly and supportive and got my toddler and I the car open To get the keys to get in our home within 15 minutes. I will never use this company for a thing again i dont care how bad it is, i just thought id give business twice to a company who is my neighbor before someone else but they are extremely unfriendly, unsympathetic, and uninformative in time of need.
Im not gonna say that the company itself sucks but the people do. Theyre very, very rude but thats just their shitty personality. they crossed the line when they start yelling at me the way parents scold their kids.
These guys are fantastic. Both on the towing and repair side.
They came quickly and took care of my vehicle
This place is a rip off. Stay away. $217.00 for 10 mile tow rip off. By the way cash only.Do your self a favor and stay away
Very professional and quick
Nothing but good things to say about service.
The came at the time they told me. Great job and it was raining.
They have been servicing my vehicle since the day I bought the car.
If you like getting yelled at and treated like cap this is your place
Great people honest people
TERRIBLE CUSTOMER SERVICE. I can not even believe this owner has not gone out of business.. scam artist. BEWARE!!!!
Rude service
BEWARE, THEY OVERCHARGE YOU AND THERE ENDS UP BEING MORE PROBLEMS WITH YOUR TRUCK WHEN IT LEAVES THERE SHOPI WOULD NEVER GO BACK THERE AGAIN !!!