Staff was extremely helpful and kind! The place and set up were amazing. Will definitely have to go back and recommend to everyone. Experience and inexperience shooters!
I decided to buy my first handgun, but being that I have ZERO experience with guns I decided to take a class. I signed up with Kent for a two-hour one-on-one class. Kent was fantastic! He made me feel comfortable and provided clear instruction. He answered all my questions and help me to feel more confident in handling a handgun safely and properly. I can’t say enough about how wonderful my experience was. I’ll definitely be back for more classes and to buy my first gun over there. I HIGHLY recommend Nashville Armory!!!Update: I was undecided between purchasing one of three different handguns. I went back and the staff at Nashville Armory encourage me to rent all three to try them. They also recommended that I try one additional model I had not planned on trying. Out of all the ones I tried I ended up loving the one they recommended and purchased it on the spot. It felt fantastic in my hands and had the best grouping by far. I’ve already registered for their enhanced carry class. Can’t wait! Thank you so much!!
Pistol rental selection was a little small but good selections none the less. Loved the full auto rental selection and the staff were both knowledgeable and friendly in every department. Whether your a beginner shooter or a veteran, this is a great place to go with great people working the counters.
Went to this range on team building trip with the company. Clean facility professional and helpful staff. Excellent selection of rentals, all in great condition and well maintained. All lanes kept clear of loose cases with out staff being obtrusive.
Friendly staff, awesome selection and the educational classes are top tier. Easy 5/5
Spent 15 minutes standing at the counter to look at the new Springfield Hellcat RDP and was not acknowledged by any staff, so our group left and went to another store to purchase the accessories we needed. Great looking store with plenty of accessories and a nice looking range. What a shame.
I went with 3 buddies right from the airport and the range was the official start to our trip. We could not have picked a better way to begin the fun. The staff is professional and the facility is the nicest / most well appointed I have seen. We picked three guns (9mm, 357 and AR) and had a blast...especially with the rifle. Felt safe and the price is right.
Signed up for the membership because their range hours are the best in Nashville that Ive found (latest arrival 6:30pm including time to sign in etc and you can shoot until as late as 7:30, they close at 8pm). This is great for people who work a normal 9-5 job. They have a good range of ammo and targets, excluding extreme situations like the recent 2021 ammo shortage. Staff has been very friendly in the majority of cases, but you still can get the aloof gun store attitude in some cases which is somewhat expected, just be prepared because you will find that anywhere.
I came here to rent a pistol at their indoor range. They had a very friendly staff and were also helpful with any questions I had. If I’m ever back in Nashville, I will definitely be back.
Large spacious firing range, but the other reviews criticizing the employees condescending attitudes are unfortunately spot-on. When asked if they rented machine guns, the response was, Do you see any up on the wall? How about instead of being a tool, you update your Nashville Armory website to reflect the fact that YOU NO LONGER RENT MACHINE GUNS.
Great experience at Nashville Armory - appreciate Mason taking the time to share some great insight to the aftermarket and help make an educated purchase. Ill be back. 👍
Stopped in over the Memorial Day weekend to possible purchase a firearm, trade one in, and maybe get some new sights on another firearm. I worked with Dominic who was extremely knowledgeable, transparent, and friendly. For the firearm purchase, I first rented the same firearm at their indoor range and the staff there was also friendly and very helpful. Ive never been to this location before and found the range well suited for my needs.Purchasing the firearm was easy and Dominic walked me through the process (never purchased one before in TN) and I was done quick!Conveniently located near I-65, just south of downtown, I know I will be back more future needs, including the range. I had a great experience at their Franklin location last year for some training, and Im glad I checked out their Nashville location! oh, and the prices were better than I expected for the firearm and renting at the range!
Unbelievable! The customer service! The prices! Everything is incredibleI had the amazing opportunity to work with Alex to shoot 5 different fully auto machine guns and he was not only extremely knowledgeable about what we were using but extremely fun to work withIf I could give this place 10 stars I wouldI will be back and buy more gear just because of how awesome Alex isIncredible
Went there to rent. Overall good time and the guys in the range were very nice and helpful but the person running the desk was very rude and seemed bothered that i was giving them business. Overall great experience except rude person at front desk
Went down to Nashville Armory primarily to shoot some Autos at the range. Our instructor was extremely knowledgeable, professional and fun! The selection of rentals was vast and high quality ( we shot the FN Scar .308 and the Thompson 45acp) and it was great! Their shop was well stocked and I will definitely be returning for my parts and ammo soon!
The instruction and instructor were excellent. Not one complaint. I will be back for practice on the range and other classes.
I went in and bought a pistol on a day that was extremely busy, I was helped by Seth, my background check was taking forever due to everybody buying guns that day with stim money. I told him I had to leave but would be back later. He told me he would call as soon as background came back. Seth called soon after to tell me I was good to go. I have bought a couple of red dots there and was helped by I believe Mason. He seemed very knowledgeable. I think nashville armory has good prices and I will continue to buy there
Came with 4 other guys. we had a ball trying out rifles that we would never otherwise use. the staff was very knowledgeable and helpful. we will be back.
As a Canadian expat, I’ve never shot a pistol in my life. My husband bought me a Glock 43 and I went to Nashville Armory for a Gun 101 course. It was a great experience. Taught by a real professional gentleman. I learned a lot and I’m looking forward to going back and taking my concealed carry permit course.
First time here with my girlfriend I’m just moving into the area lots of fun with all the types of glocks. Gun Ranger Taylor helped me out alot with aiming better will become a member and will be purchasing a firearm soon great deals!!
Extremely friendly and helpful crew, clean place and well located. Highly recommended!
Buddy and I went to shoot some of our guns for the first time. Staff was super helpful in every way even helping my friend with his multiple requests and questions. Definitely would recommend and I will be going back soon!
Very friendly non intimidating environment. Had an issue with one of my pistols and the range attendant noticed and came over to help. Great place
Great place,first time range experience 😍 i entered with zero knowledge, the trainer was really helpful!!!!Will surely visit again😀
Fantastic customer service. Clean, professional range. Wide selection of products and classes. The best gun range I’ve ever been to. Very happy to be a member here!
Another visit, same poor experience.I have now been to the Nashville Armory two times over the last few months and have had a poor experience both times. The issue was the same in each visit - a very unhelpful sales staff that was cold, rude and borderline hostile.I took the first experience with a grain of salt, figuring that particular rep was having a bad day. But after my second experience being met with the same, paired with reviews echoing similar experiences left here, it was too much for me to not share my thoughts.As other reviewers have mentioned, the space looks great and the facilities seem top notch, but the horrible customer experience is too much to overcome.I have gone in with the intention of buying a gun on each of my two visits and ended up taking my business elsewhere. It is a shame as I would rather give my business to a locally owned shop, but the big-box retailer won the business outright.If you are looking to make a gun purchase and you value the customer experience, then I would strongly suggest looking elsewhere.To management, I would encourage you to raise the bar on expectations of customer experience and mange to those expectations. Your team on the floor has a too cool for school attitude and it is very off putting. You know that for every poor review left here, there are 5-10x more similar experiences that arent shared in a public forum like this. That is money walking out the door and a negative reputation being developed.
My first time here, I went on a weekend.. It was a little busy but didnt have to wait to long, all around nice facility and range, they had a guy in the range helping you with any questions you had about the range so that was cool.. If Im back in the area I would be stopping back here
Me and Fiancee took a semi automatic hand gun class the instructor Dakota was great. Ive come back to to the range multiple times. Only thing I can say negative is sometimes cant get a booth, but that speak well for the business. Great Job!!!!
Stopped in just to check it out. Ended up having a good conversation about some nice high end goodies with one of the managers. These dudes know what they’re talking about. I know I’ll be back
Just recently attended the armed security class at Nashville Armory. The staff at Nashville Armory are professional and personable. Theres no judging and no belittling done here. The class was engaging and very knowledgeable. Others attending the class could ask questions without being made to feel stupid, unlike some other places. I want to thank Kent the instructor for a pleasant training session and class. The facility is awesome!!!! Check on there site about all the different classes and courses they have. You cant beat them because the prices are very very reasonable. Its got a wicked Indoor Range, a wide variety of firearms & accessories, along with a good selection of apparel. I recommend this place above all the rest. All my classes form here on out will be at this facility.
I’ve been coming to the armory for 8 years now and have had nothing but great things to say about them until the last two months. The most frustrating problem I had was when I came in to shoot with some friends and rented a two guns initially and brought two of my own then went to rent a third half way through our range time. When we went to shoot the third gun it wouldn’t cycle. The range official told us that they gave us subsonic ammo and that’s why it wasn’t working so I brought the gun back up and asked to switch it out with another but there was no ammo for any others which is understandable so I wanted to refund the rental not the ammo but was denied since we shot 5 rounds through the gun. Recently staff has seemed uninviting and more focused on making money than keeping regulars.
Great staff, helpful and courteous. Facility is nice great indoor fan system and electronic target skates. Slightly limited firearm selection in reference to diversity but have all the popular models available
This range is amazing, from the owner of this really cool facility to their professional and knowledgeable staff. Really well stocked on pretty much everything and state of the art technology, you can even see digital distance panels when you hang your targets and get them exactly where you want them. This place is like Disneyland for the gun enthusiast, i did not wanted to leave as soon as we came in to try it out. Well done guys, you have my business every time i stop in Nashville taking a break from the truck driving adventures!! Keep the awesome work!! The online release forms before visiting was a welcome plus vs other ranges. Im telling you this range does not dissapoint! Very happy customer!!
Very nice indoor range, staff were very attentive and helpful as well. Plenty of guns to rent, including rifles! Definitely recommend this place!
Took the handgun 101 for semi automatic with my daughter.Great class.Instructor did a great job of teaching the basics.Answered all of our questions.I would recommend.
Fantastic buying experience with Seth. He was very patient, informative and did not oversell where he could have. Much appreciate the honesty and service that we received. The store and facilities are top notch. We will be frequenting this store with all of their classes and range options. Which by the way Seth took the time to show and explain to us. My wife wanted this handgun but was very nervous about buying a gun. Your service and knowledge sealed the deal and made her comfortable! She’s already talking about her next purchase. Thank you Seth!
Stopped in with a group of people and they were very accommodating and WE HAD A BLAST. BUCKET LIST ITEMS - Shoot an Uzi, Shoot a Desert Eagle and BOOM... this was the place. Thank you so much for the excellent service, great suggestions on which guns would be fun for us as a group, 2 range attendants were on their game helping us have fun and helping us not harm ourselves ... GREAT TIME AND MEMORIES, HIGHLY RECOMMEND ..
If you are African-American they will not make you feel welcomed! This is not the 80s! Extremely sad and should be addressed. This is the only location they have and I see why! Just ridiculous
Nice store, friendly enough staff. The lanes close at 6:30pm for lead mitigation and clean up.
Kind staff gave us a good cheap opportunity to practice firing our new weapon! Nice quick service at a great rate! They have amazing fire arms to buy within their shop, so stop by and get something to defend yourself with!
TWO BAD EXPERIENCES SAME DAY: I recently went to the armory for my birthday this month. I went in to purchase ammo. The salesman was short with me, as to convey I was wasting his time. In addition to the ammo I inquired about products to compliment my birthday firearm purchase. He flat out told me they did not have what I had asked for in stock, only to see it on the shelves after my purchase was completed. Secondly they should have there rental rates posted so the customer can read and tally the rental prices. The sales woman at the rental booth was not able to clearly state the rental rates in a clear concise manner and to be honest it felt like I was being overcharged . After all its just her word. There was not a posted table of cost. The range is nice and up to date; I had fun, and the big guy in the back was awesome thus the 3 stars rating . Please post your rental prices!
Spent 20 minutes nice shopBut not 1 employee greeted me or ask if I needed any help so Ill just spend somewhere else
It was my first time, and it was really good. Stuffs are friendly. Thanks so much guys
Was visiting friends from out of town and we decided that it would be fun to go shoot. The check in process for 4 first time customers was quick and painless. The staff was pleasant, knowledgeable, and helpful. The range was well lit and the target system was easy to use. Highly recommended!!!
Great customer service! They didnt have some of what I was looking for on my first visit, so the sales associate that was helping me said to email him a reminder and he would get back to be when it was back in stock. I had an email from him later that week, and when I went in to pick it up he remembered me and why I was there. Rare to have customer service these days!
My first time ever going to a gun range. The guy there was very helpful ....very good first experience. I will definitely be going back.
Went to the Franklin Range with my adult son to try out his new Glock. The arrangements for enjoyment and safety were excellent. We enjoyed an hour of father/son entertainment at a very reasonable cost. Look forward to returning in the future.
Great customer service! I called one day to inquire about a gun jam. Spoke with Lacy and she was more than happy to fix it for me and she did. The following week my husband and I went to the range and enjoyed ourselves. Alex was so helpful! It was our first time but we felt so comfortable after Alex assisted us. Thanks again! We will definitely be back.
I’ve been to the Nashville Armory twice and was impressed both times. The firs time I was just going to purchase a gun based on a recommendation. Instead of just getting a sale, the employee suggested that I rent a couple of guns and then think about it. I did that and had assistance at theRange. Once I came back with my final decision I had help with everything I needed. I’ve also signed up for some classes since it has been a while since I’ve used a gun regularly. I hope to never need it but I feel that I will be prepared if the day ever comes.
This business, range, and staff are excellent. I took some family members there to shoot pistols and rifles. The area was clean and very user friendly. I also liked that there was a staff member on the range at all times for safety purposes but also to give helpful instruction. Evan, the staff member, was able to help all of us at our unique levels of competency with each weapon in a friendly, non condescending and humble fashion. Guy deserves a raise!I would definitely recommend this business to any and all.
Purchased a firearm about a week ago from here. Experience was very good with it being the quickest gun purchase I have ever made. Staff was friendly and selection was good (compared to other shops during the pandemic). I plan to go back periodically for some window shopping.
Good folks here. I really enjoyed my class and the range.
Good people to be around with and safety is always on play here. good price and wide selection guns
We go to the National Armory and have had nothing but the best experience ever. Bought my 2nd gun from there. We use the range at least once a week. The problem now is trying to find ammo ANYWHERE. I would like to know where I find .40 cal S&W 165 grain. Thank you.
Every time we visit, the staff is always welcoming and informative. The range is very clean and modern. My husband and I have been taking classes at the Nashville and Franklin Range with Dakota. He is a great instructor with years of experience. If you are looking for training, take one of their classes or private instruction with Dakota . Be careful as classes can fill up fast!
My girlfriend and I visited for the first time this past Saturday. We really enjoyed ourselves. The staff is helpful but not too helpful, if you know what I mean. We really enjoyed the air conditioned range, that is rare where we moved from in Ga.lol Next visit we will be getting a year membership!
I liked my experience there. I am not an avid gun person but they treated me gently and got me going. I will say the range master was a tad gruff but I think it was just his personality, he was actually trying to be helpful, so not a big deal. I like the fact that its a flat $20 to shoot for an hour (way longer than I needed). I will go there again.
I went to the gun range with my friend and tried to rent a stall for one hour as well as some firearms to shoot. We were first told we could not rent any handguns at the range because we were both 19. This is the law in Tennessee. However we could rent rifles and we tried to do so. The clerk however told us that he didnt have any ammo for the rifles. No 5.56, 7.62, .223, or .22lr in stock. We saw boxes of rifle ammo behind him and asked about it. He told us that he couldnt sell it to us and that we had to leave. So we did. We are African American males and they seemed very uncomfortable with us. They denied us use of the facilities. This range Does Not welcome minorities.
Easy to learn and nice equipment with cheap affordable price. safe place
Stood around for 15 minutes and was never acknowledged while one employee stood and talked to a guy that had no intentions of making a purchase. This is on a Monday, I would like to know what its like on the weekend.
Dakota at the Nashville location is a fantastic instructor. Extremely experienced and has great people skills that calm your nerves and help you feel comfortable with your weapon.
Great place to purchase a gun or ammo. We actually found the ammo to be cheaper than other local places. The firing range was very nice and clean and the staff was helpful and friendly. The equipment available for rental is in good shape. It is nice to be able to fire and handle multiple guns before you make a decision on which type you want to buy. Great way to spend an afternoon brushing up on your skills. If you own a gun, you should spend the time to fire and handle it on a regular basis. That is very important so you can be confident and comfortable if you are ever in an emergency situation and need to defend yourself or someone you love. PRACTICE MAKES PERFECT
Visited twice, staff was helpful and very pleasant. Nice to visit a patriotic shop and support local.
I pass this place a million times but never stop. So I made a detour and went to check it out.Not once was I ever welcomed or asked if I needed any help or was I finding everything. As far they’re concerned... I was never there.Prices seemed high and ammo selection (despite COVID & what I’m seeing elsewhere) was rather nonexistent.I won’t be back here and will be sure to warn others to not waste their time either. 👎👎
I’ve been spending money here for years despite mixed experiences. I’ve been here twice in last week spending a total of around $1,250. Both times they made in very clear I hold no value to them as a customer. The first time this week I was told it “doesn’t matter if I buy the item as the next person that comes in will.” I still bought the item just because they were only store in area with the item in stock. They didn’t bother to ask if I’d like to swap back straps which would’ve been helpful because I didn’t think about it until I got home and realized the other one would fit my hand better but I didn’t have the necessary tool to do the swap. I came back to get either buy the tool or get help from them. I tried to buy the tool but they don’t carry it. They referred me to their GM who asked that I wait until he was done with a customer. I patiently waited 20 minutes and he finished then proceeded to skip me and hold a conversation with a prospective new employee. I bought 2 boxes of ammo for $60, only because it was good deal and hard to find these days and left still without the help I needed after spending a lot of money in one week with them. I understand they’re busy and have tons of business but it wouldn’t cost them a dime to make their customers feel like they mattered just a little bit.
Absolutely won’t be returning. I didn’t enjoy having an employee standing right behind me starring at us the whole time. He surprised me 3 times by popping up right next to me trying to assist me with something that clearly didn’t need assistance on. You don’t approach people like that while handling a gun. The experience was uncomfortable which made it zero fun for us. We ended up leaving sooner than we would have liked to which wasted our money.
Professional instructors and safe place. good price
My husband and I came from a very liberal party of the country and had little to no experience with firearms. We came to the armory in March and got some training. Then we came back recently and worked with Dakota. He was so knowledgeable and provided fun, hands on training that really helped me develop my confidence with a firearm. Thank you Dakota for the class and for your teaching!
Every time i go to this place i am treated fairly . i had gotten the wrong hand guards for my rifle . Went in to exchange them and the person i dealt with was awesome . The time before it was early in the afternoon and i needed a few things the guy that was working the range that afternoon asked Do you have the rifle with you? if you did i would be more than happy to show you how to install them . WOW that sold me on this place instantly . Also the younger lady that works the range she was also helpful last couple times I have stopped in with any questions i may of had . I would like to thank the staff at Nashville armory you guys are great and the amount of respect you show your customers says alot!
If I can give them a 0 star I would. Very unprofessional. Lack diversity. Need some type of diversity training. Very hostile employees both locations I don’t know why. Stay far away from these people.
Nice place very friendly stuff.
I have been shooting here for a while. Great place and common questions are .lane rentals are $25 per hour. They have ammo and all kinds of paper targets. The machines that sends your targets down range are very nice. There is always a range master behind you watching to make sure everything is safe and if anyone has questions they get answered. And they have all kinds of gun rentals there hand guns, rifles, and yes machine guns as well. Rentals are all different prices $20 dollars and up. Definitely a good place to shoot.
Tourist over from Britain. Although this isnt necessarily a tourist-y location, the staff were incredibly helpful. You can easily just ask to rent a lan and gun, no pressure for a try before you buy situation at all. Just the right amount of instruction on how to properly operate the equipment (If youre a newbie like me), and then just supervising the range and leaving you to it. Fantastic experience
Employees seemed to have a shoot first, safety second kind of attitude. A few people in my party have never been to a gun range before and never handled a pistol and when we wanted to briefly talk about safety before entering the range the guy behind the counter cut us off in our safety talk and proceeded to corral us into the range. The range staff were very knowledgeable and happy to coach any of us on proper technique.
My first visit was more than I could have ever expected. I went in with the intention of exploring my options for a carry weapon and was greeted almost instantly. After expressing my reason for the visit, a worker inquired about what I was specifically wanting and immediately began sharing different options - all while tailoring everything to fit my needs.He worked with me for about an hour and resulted in me being essentially 100% confident on what my choice will end up being. I didnt expect it to happen in one trip, but because of how well he assisted me, one trip is all it took for me.I cant wait to stop by again and see what all this great place has to offer!
A1 range, clean, safe and high tech! They’ve earned my business hands down. Staff is very nice and helpful, not overbearing but not too lenient either. I haven’t purchased a firearm here yet but best believe this is my go to when I decide to get my next. Great job Nashville armory!
Amazing experience! Nice and knowledgeable staff. The range Marshall was very nice and easy to work with. Its a little pricey, but still well worth it! I will definitely return!
Best firing range in town and has the best selection of armory
Price, Staff and facilities are just the best.
This is one of the best public ranges in the Nashville area! A very knowledgeable and friendly staff and they offer some of the best training around. If youre new to owning a firearm, take a class with Jason or Rich and gain some extra confidence.
Visited the shop on a trip to Nashville from MN and am so glad we stopped. I have never been to such a state of the art facility with such a professional staff. Picked up a new holster and some other odds and ends and was able rent and shoot an Uzi and a 44mag which was a blast. We came down to Nashville as a last hurrah before our wedding, and we plan to come back for our first anniversary. A stop at Nashville Armory is definitely on our list!
Came to the Armory this evening with my spouse with the intent to make a purchase. We were the only patrons in the shop and walked around a few times without being greeted by the 2 workers at the front desk. We walked up to get a closer look at the shotgun selection, and were not once acknowledged by the staff who were too busy watching YouTube videos. We approached the front desk to ask about their shotgun selection. One staff member said “that’s all we have”, was not friendly, nor did they offer to make any suggestions. The other clerk continued to stare at the computer screen and disregarded us completely. We decided to leave and take our business elsewhere. On the way out, we heard the clerks joking about some Vin Diesel video. In today’s economy, it’s unfortunate when local businesses don’t take the time to value their customers and offer any amount of decent customer service.
Best experience ever. friendly staff that really showed me how to aim
Was in town to hang out with a friend for the weekend. Got of the plane went straight to the range. Very nice facility and great people.
Took the Shooter Improvement class last week and Appendix Draw and Presentation class today. Seeing many instructors in this industry, Karen and Jason are both incredible with instructing and coaching and lead a very safe and well put together class. I will definitely be using Nashville Armory for training and classes in the future.
Lacy is a top notch instructor, it was a great first time experience for me with 101 class she took. I appreciate her patience in answering all my questions and helping me out in the range.
Horrible service at the front desk. I was waiting to ask someone a question about a optic at the front desk and no one bothered to help, after seeing them walk past me for 5 minutes straight I finally asked for some help and they still act like they didn’t want to help me. Was getting a prejudice vibe. On a different note the men in the range we’re extremely helpful and friendly. One of them even helped me zero my red dot on my rifle.
For those of you who want to bring your training to another level, this is the place for you! Instructor Jason Edgley was a great teacher with a wealth of knowledge and the ability to perform. Consider your next lesson here and you wont be disappointed!
Excellent customer service. Very helpful. Had a great experence.
Great bachelor party stop. Had the chance to shoot a whole suite of guns, and everyone had a blast. Staff was very helpful to new and experienced shooters alike. They also donated some extra rounds at no charge. Very safe and fun!