Of all the B&BW stores Ive been to, this one has hands down the best staff. They make you feel welcome without hovering over you while you shop and are more than willing to help search for products/check storage for extras.
This place has taken a serious NOSE DIVE!! I went to return five Wallflowers that didnt give any fragrance. I paid full price for 5 (5 x $16.50 = 82.50 plus tax) plus two fragrances $7 x 2 = $14) I WAS GIVEN BACK A TOTAL OF ....$25.25!!! I was treated like a common thief by Cecil! (a manager??) I waited like a dog for 32 minutes while 3 clerks CECIL, ANGEL & A MEANIE WITH BLUE HAIR looked again and again at their own website trying to find the rock bottom lowest return price for my items. It was humiliating to say the least.Finally a smart one named Crystal used a dummy SKU to give me a $3.00 return! LOL. Then the MONSTER WITH BLUE HAIR MUMBLED SOMETHING UNDER HER BREATH AS MY SON AND I LEFT THE STORE. Shame on you Bath & Body Works I literally spend thousands of dollars with you
This place is awesome and they have really good customer service. I went in there to buy a Mother’s Day Gift and the girls really helped me out. Karina and Danielle are really nice and they knows their products. They helped me save some $$$ by telling me to get the app for rewards. I only come to this store for birthdays and holidays so it helps saving some cash. Also, at the register Sofia was really cool and she gave me candle boxes so that I can wrap them up and make them look nice for the gifts I’m giving away. I really felt welcomed here and I don’t mind spending extra if they really going to help me out since I hardly come into this store. Definetly coming back soon.
Very friendly staff.. excellent service.
They have mother soap for mothers very cute got some for my mom. I bought myself soap and fragrance. In and out quickly.
So helpful! Everywhere we went there was an employee standing by to answer our questions. The $35 tote bag was a great bonus to our trip here today. Well be back!!!
The stores are super clean and they have great deals
Awesome experience the workers at the plaza bonita location were all very pleasant and knowledgeable of products . I love visiting this location
Not the best time to shop. Associates in top of customers to shop fast. To much strict rules. Will not return.
Always an amazing experience. Workers constantly checking in to see if customers needed help. Was kept very clean and sanitized.
One of my favorite stores to pick up beautiful fragrances and there is always a sale.
The lines were long to get in because of covid19..only 17 people at a time..so the wait was at least 30 min..I got a refund on an item and went ahead and shopped ..very nice experience..the only thing I would have liked differently was the opportunity to sign up for rewards at the register instead of doing it on line myself ..or even be asked if I had signed up at that time..but I did do it myself and looking forward to earning points towards a free item..
Who doesnt love this place? I do because I like scented stuff.
I like shopping at this particular store because the staff is so nice one person in particular his name is Angel I’ve gone in a few times when he is working he came up to me one time and I asked him if he would help me find some items for my husband and sons and he suggested quite a few things so we made some sets for them and they really liked what I had bought them only if they knew that I got help from Angel keep up the good work and continue helping customers like me.
I dont personally shop there
Thet dont allow to smell what you are buying, will never go back
Excellent service from the young sales ladies
Great Fathers day items
Everything super organized, customer service excelent
Its nice to shop for scents that make you feel good and can help you take a relaxing bath.
Employee was hard to take her speach was slurred and I left quickly
Amazing discounts and serviceGET THERE EARLY
Love coming here to get there lotions and bath soap and etc.
Store had what I needed.
Love this place.
Thanks to this staff you can find the best gift for a very demanding lady .... My daughter, thanks for the good attention and help
I foynd what I need for my house.
Nice place good people Alyssa is very helpful and nice
Love!!! Great customer service and great products!
Why is this place always so busy! Hmm, everything smells so good. Employees are not pushy. Sign up for email alerts and get some great offers.
I dont hate the place because the is under construction. I was one of the main tool operators.
The staff is always happy and ready to help. I always come here. Been coming here for along time since I used to work In the mall. Always has great deals and what I need. The only problem is their lines... It gets out of hand and people who are up are a little slow but hey nobody is perfect as long as the service is great:)
Excellent, clean and well kept store. Customer service excellent as well!!
Ashley is the nicest!
Scored on my favorite perfume
Great scents for affordable prices!
I love this store. Everything smells so good!
Exelente costumer services!! The employees really friendly! Love it
Mmmm..smells so good. And great deals
Have their semi-annual sale, very crowded, decent priced. My only complaint, not enough coupons, they dont accept retailmenot coupons anymore.The young lady said, register your email & you will get them, let me say, have done that numerous times, still no coupons.
Great products for my house smells so good also stuff that smells so good for my truck
I got items on sale 75% off with less than $15.00 got 6 bottles of bath gel, body lotion and sweet pea fragrance mist. It was a bargain!
Cant beat a great semi-annual sale! Great for gift giving!
Staff was very helpful to help me find the perfect scent for my wife and I
Good customer service
I go to this one a lot. I really enjoy the environment and the customer service that is shown by the employees almost as soon as you walk in.
One of my favorite stores. They always have full stock of lotions, body soap and hand sanitizers.
How do you order for store pickup?
I love their small hand sanitizers
#always a sale, cant go wrong.
Enormous selection of products, the employees were helpful in getting what I was looking for.
The place is so convenient to go to.
Love the lotions n candles from there
Great products and great staff
I looovvveee their products and the staff is ALWAYS superb!!
Ok
Love this store!
Need better specials.
Very helpful with what i need it.
I love the promotion
Always very helpful!
Love the stuff here
Carlos Great Customer Service !!!!
Good stuff
Love it!
Love this store
Great Service
Coupone
Love this place
Awesome
They serve you well a service find the smells that you are more or less looking for you are in season I like Christmas more good service the girls give you good service very friendly they are.
I love soaps, lotions, other things that have good promotions
Excellent attention
Good products for the body and for the home, very beautiful scents
I love it💯
Very good products, there is always a variety for everyone. It is recommended to wait for coupons in the mail to take advantage of the offers more. You can try most of the products there, they have a sink. It is almost always neat and clean. Good service even when there are a lot of people.
Excellent I like more beautiful place because there they serve better and is more assorted.
The most ... the fragrances are crazy ... all very rich
I like its variety of products
Good place but very expensive
Good promotions
I love!!!
I loved!!!