Customer service very favorable. Mr. Keith Peterson was a tremendous help both in getting the truck repaired and helping with the ability to pay online. Thank you very much for all you did to accommodate me.
September 2021The service department goes to great length to ensure customer satisfaction. They are to be commended and I highly recommend them.Larry F.
We have an issue with our 2021 Toyota Sienna Hybrid. The third row seats fold down flat allowing the rearward cavity to become a flat, open area for carrying luggage and other necessities during travel. The right side seat refuses to lay flat. A technician inspected the issue and called Toyota and it was determined that a strut which enables the user to more easily raise and lower the seat, is apparently not functioning properly. The issue is under investigation by Toyota.
Fantastic as usual. There just isn’t a better option for Toyota maintenance. Done right. Done quick. Right price. Who knows your Toyota better?
I’ve been bring my vehicle there for more than 5yrs and I’m very impressed with the professionalism, timely and quality of work. And I drive a 175,000 mile 2007 Lexus.
I went to Philpott Toyota to buy a new battery for my Tundra and I was met with professional assistance to help me ! Thanks to Keith for fast considerate service to help.
Initially not enough oil put in but when taken the service manager went over and beyond to have oil and engine checked out completely. She also explained everything that had happened in a way we understood.
Always very satisfied but when I go to another car dealer they take it upon thereself to warsh my vehicle without me asking, Phillpott never offers and aren’t sure if they did when I ask them to, also the other dealer of my vehicle always keeps me informed on what needs to be done in a very informative and timely manner
Very clean waiting room. Service rep. quick to help me.
Very fast and friendly staff
Great service 👏
Great service!
Great customer service!
The whole service department is great from arrival to departure. Would recommend to my mom.
Great customer service!!!
Good
They did Good work