The store is very nice and always helpful! The pharmacy staff however act so ignorant and are constantly making mistakes. They don’t take time to fix their mistakes either. Very careless and several staff members don’t take the initiative to solve the problems or even show they care about the situation. Taking my families healthcare into better hands.

Would give 0 stars if I could. Pharmacist never speaks to me before I leave and customer service techs keep everything short and never work in a timely manner

Kelsey! I wanted to extend my most heartfelt thanks to you. I came in expecting to get one thing and you saved me so much money by recommending the otc version. I dont think I expressed my gratitude enough since I was very confused, but I appreciate your efforts so much! THANK YOU!

Can I get a hold of anyone at this location no one answers the phone. I think I know why CVS is going out of business nobody can buy anything!

Prescriptions are always ready when promised. Pharmacy staff are on the ball.

What a joke! I scheduled an appointment to get a flu shot... They couldnt process the flu shot because Walgreens has my insurance info. Take my insurance info and give me the shot, how hard is that???? WHAT A JOKE!!!!

What awesome customer care! I’d give them a 10! The Neenah CVS is the best pharmacy in the area (IMHO)! The make pharmacists are polite, caring, go beyond the extra mile, professional, and take all the safety precautions possible for Covid! 😁 Except Danielle. She must be new, because ALL of the others are the best since Shopko left. There may never be another Shopko Pharmacy. ☹️

I am changing my review because of someone awesome that works there! I have never been so happy to talk to one of your pharmacy staff members. Not only was he polite but he also apologized for the lady’s behavior that caused me and the Nursing office a big head ache. He deserves fives stars for having to go through that and so does this CVS. If you reading this and have also had a bad experience there please give them another chance! They are working really hard on selecting the correct people and nice people to work there. These people understand what it is to be human. I have never had any other problems with them as they are amazing at there job and should be proud of what they do.

Ive had nothing but great experiences, at CVS. The pharmacy staff are always fast and friendly. The coupons are quite lengthy, but if you use them you save alot of money. Keep up the great work, CVS Neenah!

CVS has always been good to me drive up works great!!

I had to transfer an antibiotic prescription from Walgreens to CVS the day before Thanksgiving as Walgreens doesn’t take my health insurance. CVS told me it would take over 24 hours which was unacceptable. I went back to Walgreens and they said 24 hours was crazy and that I should transfer it somewhere else. Wal-Mart was one hour. CVS is awful chaos.

Great selection of meds for almost everything. They usually have good sales on common items. Almost no employees there to help you though.

This pharmacy has been awful. They have given a different type of medicine without consulting patient or doctor. They keep refilling prescriptions that have been canceled. They gave multiple doses of the same medication on the same day without catching the error. Ive usually had a great experience with CVS until this location.

On August 24, 2014 I went into the Pharmacy to pick up medications. The Pharmacist was on the phone. I paid for my prescriptions and waited and waited and waited for the Pharmacist. I asked the clerk to interrupt her so I could get going. In Wisconsin the Pharmacist is required by law to ask you if you have any questions before you can have your meds. The clerk refused to interrupt her. I asked the clerk for the store manager, they dont have one, so they have a supervisor. They paged her she did not show up. So I had to wait and wait and wait for my prescriptions. When the Pharmacist got off the phone to give me my prescriptions she pulled them close to her body away from out stretched hand so I knew SHE was going to give them to me when she was ready to. The store is always was empty. I moved my prescriptions to a competitor.

Very very rude and unprofessional management at this store. Highly recommend choosing a different cvs to shop at. The bald manager (unable to catch a name) wouldnt sell us more than 4 items...totally understandable theirs a limit. THEN proceeded to tell the lady behind us he wouldnt sell it to us because we didnt look like we needed it and we were just going to turn around and sell it. (She came outside and told us this) VERY disappointed in this store. We have a HUGE family and he had no idea what we were doing with the product.

Awful pharmacy. They overcharged me hundreds of dollars for my dogs meds and then made excuses and acted like it wasnt even their fault at all. I will NEVER step foot in there again, EVER!

Always friendly, helpful staff. Good selection

Ill start off by saying I love CVS STORES. I worked as a pharmacy tech for 10 yrs in 3 different states. So, it goes without saying I am aware of the Dos and Donts. This place is just plain rude and Im so elated that they will no longer be part of my insurance network! I just called with a simplequestion about a medication I have been taking for almost 10 years. Not ABOUT the medication, but what manufacturer they currently have. I have an adverse reaction to the INACTIVE ingredients of a certain manufacturer. I didnt want to waste my time driving there.. getting it filled, only to find out I cant even use them. Let me add that Im also battling a cold which is affecting my voice for which I apologized in advance for when speaking to her on he phone.. Katie or Caryn felt the need to rudely interrupt me to tell me how terrible I sound and how hard it was to hear me; she also objected to telling me the name of the manufacturer of medication they carry. THE MANUFACTURER!!! I wasnt asking about dosage or how manythey had in stock ... again she RUDELY Advised me to come in and get it filled, only then would they be allowed to tell me what they have in stock. Rather a pain in my butt!Are you kidding me? Can you say bad customer service and all around bad PEOPLE SKILLS?! If I would have spoken to a customer that way while I worked at CVS, my supervisor and store manager would have been fit to be tied! I say stay away from these rude people. Now I remember why I left in the first place!!UPDATE: Since I am sick, my husband went for me. They didnt know he was on the phone with me when the cashier told a straight up lie! She knew my husband wasnt familiar with the process, and told him the doctor needed to specify Brand only which, if she knew her job she would have said it correctly dispensed as written or DAW for short. I digress, he quickly handed her the phone and I let her have it (assertive) I just couldnt stand how quick they are to drive business out. I asked her to run my script, fill it with brand name medication (since they ended up having the manufacturer that I can tolerate) and I will pay my copay and hell be on his way! Her reaction... ok, Ive just never seen this done before but I can try.. um duh! If you dont know the answer, dont make up your own answers!!! CVS.. you have gone down in your customer service, values, and hiring standards! Someone PLEASE fix the personality test on the applications these days!

Its just ok high prices nobody to help you great if you just want to run in and get out

Keep getting calls and texts about someone else’s prescription. Contacted them multiple times and I keep getting them. Asked them to remove my number and they said they would. Still getting calls.

Very rude pharmacy staff.

Terrible CVS, venomous management.