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Pecheles Honda
3774 Dr. M.L.K. Jr Blvd, New Bern, NC 28562, United States
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Pecheles Honda
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Ha
Review №1

Have bought multiple cars from here and it’s always an enjoyable and easy experience. I highly recommend Bryan Butler, as I’ve went through him every time I’ve gotten a new car. He’s extremely knowledgeable, hardworking, and always eager to answer any questions you may have. The service department is always kind, quick, and makes getting any service done easy. All in all I won’t go anywhere else for a new car.

El
Review №2

Absolutely the best service ever. I arrived about 10 minutes early and was greeted at my car. The staff is always courteous and efficient. I was out of there in no time. No reflection on my great service, however I was very disappointed to see that not one staff person, service or sales, was wearing a mask. Only one customer besides myself was wearing a mask. It was raining outside and I did not want to stand in the rain waiting for my car to be done. Therefore I had to take my chances inside.

Cy
Review №3

My experience was awesome! Salesman Tom Mccarthy was very knowledgeable and I felt comfortable making the decision to purchase my Honda CR-V from them. I wouldnt change a thing.

Ji
Review №4

I cannot recommend this place (Pecheles Honda) highly enough. They were fair, fast and knowledgeable… and when purchasing a car, that’s all you can ask for. I worked with Matthew Gray throughout the entire process, and again, it was smooth and seamless. The biggest positive was how willing they were to work with me when other local, even closer, Honda dealerships (looking at you Parker Honda/ Morehead City) used the Covid-19 excuse of a low inventory as a reason to apparently not want to do business. What Parker Honda laughed at, Pecheles was able to beat. Because of this, they’ve earned a customer for life.

ja
Review №5

From beginning to end … Josh, to Nicole, to TJInitial contact, sales, financing SEAMLESS with no double talk, competitive pricing, and AWESOME CUSTOMER Experience ALL AROUND! I don’t take my time to do reviews, usually unless it’s a really horrible experience or really AWESOME experience! Thrilled to say this is WITHOUT a DOUBT one of the BEST CAR Purchasing EXPERIENCES my husband and I have ever had ! Thanks y’all !

La
Review №6

Josh was phenomenal in helping me get the exact car I came on the lot to get and way under the max payment. He was constantly ensuring that we had everything we needed and was a joy to be around. Will always go to Pecheles Honda for all of our car needs from now on!

Vi
Review №7

We had the absolute best experience at here. Everyone was amazing to work with. Our salesman Ethan, the finance manager’s T.J and Steve were amazing to work with, evening our closing agent. Each of them were very accommodating, they were family friendly and understanding. We were not pressured at all and felt really comfortable in this dealership. Each helped us with understanding the vehicle and went out of their way to make sure we were put in the right vehicle for our family. I would and will recommend the to everyone. We will be coming back in the future.

Ta
Review №8

I came to Pecheles Honda from Greenville earlier this week with intentions on buying my first car. I am a young lady so I was a little nervous going by myself but Tom & TJ helped me out and they were a complete joy. Not once did I feel rushed and or pressured to sign or buy anything. Tom went over everything I asked him to multiple times so I could understand everything I was reading/signing he made sure my needs were met as far as what I wanted in a car & wanted to pay. The entire process only took 2-3 hours & I was able to ride home in a NEW CAR 😍Believe what you read when you read these reviews they had great reviews before I went in, & they’re just as amazing as the reviews make them seem! Great staff, very helpful, kind & welcoming! Will definitely be referring this place & coming back for my next car! Thanks Pecheles Honda!

me
Review №9

Wonderful experience at this dealership. I enjoyed not feeling any pressure from sales and they got us out the door at the price point I went in wanting. Also want to add that it was a busy day for them and they knew we were hungry but couldn’t leave (waiting to see finance), so the salesman gave us pizza from their dealership luncheon. Just really nice and an overall great experience from everyone we spoke with! Highly recommend.

Li
Review №10

We had a great experience. Everyone knows how stressful car buying can be but Tom (sales) and TJ (GM) we’re very easy to work with. Tom is very knowledgeable of Honda vehicles and TJ worked with us on the deal, and we are very satisfied. Everyone we came in contact with at Pecheles Honda, New Bern we’re very nice. We would highly recommend this dealership.

KM
Review №11

Love Pecheles! Bought a beautiful Honda Accord, the first car Ive purchased in a long time. I absolutely love it! My salesperson, Sean, was excellent. Everyone there was very courteous and helpful. I would definitely recommend!

Sa
Review №12

I went into look at civics Wednesday, told them what I was looking for as far as monthly payments went, and in less than 2 hours I was approved for a certain model civic Ive been looking for for over a year now, at a price I was able to afford, and was driving away in my new car within 3 hours total. Highly recommend them. Make sure you ask for Keanu Lewis. He was such a pleasure to work with.

Ja
Review №13

Best experience buying a car ever! They brought a car that was very similar to the one we would be purchasing to our home for a test drive. A week later the car was delivered to us and all the paperwork was able to be done in about 15 minutes. Very grateful to Pecheles Honda and Bryan for making this process so quick and easy for us.

Am
Review №14

I got my 2021 Honda HRV and has the best experience. The salesmen were not pushy and are very knowledgeable. I never felt as though I was being upselled. I will definitely be coming back to this dealership when its time for my next vehicle upgrade!

Ro
Review №15

I have always brought my 2009 Honda Pilot to Pecheles for service. Excellent service. Excellent staff.

Ja
Review №16

10000 mile check up completed. The reason for four stars….interior lights dont work. They looked at it and couldnt find the problem. They would have kept the car but didnt have a loaner. They said they would call when tye had a loaner. That was last Thursday. It is now the following Wednesday… no calls yet.

Pe
Review №17

Six years ago my husband and I purchased a 2016 Honda Pilot from Pecheles Honda in New Bern NC. Two days ago I initiated a conversation with the dealership again (salesman Kyle Kratoville) to find out the trade-in value of my 2016 Honda Pilot... and to see if there was a new replacement vehicle on the lot if we could reach a positive agreement. In a matter of hours we had done just that! The decision was made to deliver the new vehicle to my home in Raleigh the following day and to pick up my old vehicle. Actually the entire transaction took a little over 24 hours, and was handled smoothly and professionally. I highly recommend Pecheles Honda.

Mi
Review №18

After another Honda dealership sold TWO cars out from under me I found Pecheles Honda. TJ, Josh, and Matthew were so very helpful, got me into a car, they held it for me too, and I love her. These guys are nice, honest and funny. Buying a car has never been so easy. Thank you all so much for you did. I appreciate you all so much.

Ge
Review №19

Since 2018 I have purchased $90,000 worth of cars, and I have never had a clean sale experience . Every time, as late as June of this year, I would by a car and then get a call a day or two later (this last time 30 days later) saying that the contract was not filled out completely, they gave me the wrong interest rate, so a new contract needed to be completed. They told me that they would change the price which would change the payment, so I would be paying the same amount. This last time, someone totaled my wifes 2018 HRV. We thought about leasing (we never leased before), and the sales person was very untruthful about the whole leasing process. My wife loves the car and we will purchase it or go to another Honda dealership to buy her a new one (just for GP). We were also asked to come in 30 days later we singed the original contract and asked to sign a new one. I am completely done with this dealership. I waited a few months to write this review because I was in my feelings, but this is my honest experience.

An
Review №20

Excellent customer service! Easy to make appointment on line, and face to face service is always great. Service appointment itself, is a great experience because they have nice waiting areas & the staff is respectful of their customers time.

Vi
Review №21

Went over and beyond to take care of the issues we were having. Very pleasant experience!I highly recommend this Honda service team.

La
Review №22

Quick, friendly service. Would highly recommend.

An
Review №23

This was our first time buying from them but the whole experience was wonderful. Keanu brought the car to Greenville for us to see it and drive it. He was wonderful to deal with. Actually everyone at the dealership was wonderful to deal with. Definitely would recommend this dealership to anyone looking for a car.

Sc
Review №24

I missed my appointment last Wednesday and drove in Friday morning with no appointment. They took me in and started soon after! I was out of there in 45 minutes. The service department is so nice and work as a good ream. While there the salesperson engaged me and we talked about the new showroom design and all the Honda’s I’ve owned. Overall a great experience 😎

Be
Review №25

Professional and knowledgeable sales staff. Also friendly and without high pressure. This is the 2nd Honda that weve purchased from this dealership. We definitely recommend Pecheles Honda.

Ed
Review №26

My wife and I stopped by Pecheles Honda because we purchased a used Honda CRV from them. We really loved the car, it turned out to be care-free for the years that we owned it, a testimony to the quality of their used car dept. So, we looked at CRVs this visit, but was impressed by the price and quality of another brand SUV. We bought the Nissan Rogue we looked at and again, I must say, the low mileage car is in excellent shape. The Pecheles staff was exemplary in their determinations to make us happy in both purchase situations. I would recommend dropping by Pecheles Honda when looking for a vehicle upgrade, you wont be sorry.

Sh
Review №27

I have been a customer at Pecheles Honda for over 20 years and have always been very satisfied with the quality of service. Having a comfortable waiting area with snacks, WiFi, and a kids’ playroom are also helpful and yesterday’s concierge drivers were very pleasant. Pecheles’ prices have always been fair and during my years of single parenthood and life-saving (but expensive) medical treatments, the staff were always great about helping me prioritize the repairs and service on my 225K-mile vehicle— Face-it, you can’t put a price on that kind of respect, honesty, and kindness!! Finally, Pecheles seems to meet another major criteria— Low staff turnover. For me, this is often an indicator of how well the employees are treated and several of the service managers have assisted me since Day #1!! I was sorry to learn that Chris was no longer with you, but hope that he is doing well.... I will likely soon be in the market for a new vehicle and my first stop will definitely be at Pecheles Honda!! Thank you!!

Jo
Review №28

Under stressful construction circumstances, the staff was fantastic. Wish I would have leased a Honda three years ago instead of a Toyota. Id be on my second one as of yesterday. Good job guys. Thanks.

ch
Review №29

Made a short notice appointment Re: an engine light warning related to emissions. As a result I received Warranty work for fuel injectors, discovered I had a nail in a tire (dangerous situation) and opted for transmission service & inspection while I was there. Service Advisor, Ryan Nelson was prompt, efficient and communicated throughout the process. Other dealerships can learn from these people, I felt no pressure at all!

de
Review №30

Just want to thank the service department at Pecheles Honda for the best service ever! Ryan, Courtney and everyone in the department are always polite and they go above and beyond to please you.

Vi
Review №31

My experience at Pecheles Honda was amazing. The process was smooth and surprisingly quick. The whole team was down to earth and able to answer any question I had. Kyle helped me make the switch from leasing a Toyota Corolla to the 21 Honda Civic. I love the way the car feels, drives, and all the features. The camera abilities are incredible. Overall, terrific experience and would recommend to everyone.

Mi
Review №32

Purchased a new Pilot yesterday and we can’t say enough good things about this dealership. Truly the best car buying experience we have ever had. No pressure and no gimmicks...just very knowledgeable people who took the time to make sure we got what we wanted. Thank you Tom and Ryan for making the experience so easy!

Be
Review №33

I recently had a problem with starting my car and wasn’t sure what was wrong. I called Pecheles Honda Service for help. I was so pleasantly surprised by their response and the service I received. When I explained to Ryan what was happening, he immediately said he would send someone over to give the car a jump - and then I could come in to the station for further diagnosis. I agreed and someone was at my house in 10 minutes to jump the car. I then drove over to Pecheles. Ryan immediately greeted me and said he would resolve the issue quickly. Less than 30 minutes later. I was on my way home with a new battery installed. I can honestly say that I have never had such a great customer service experience when servicing my car with a dealership. Ryan and his team were absolutely terrific! Thanks for a great experience!

Am
Review №34

Guy and Zack made buying my new CR-V so easy. Guy had to do a locate for my new vehicle since they didnt have the color I wanted. They had all the paperwork done when I got there and I was in and out pretty quickly.

Ev
Review №35

When I got to my appointment to do the oil change the 1st oil change they greeted me as I was opening my door they was already waiting for me which thats nice. Got the oil change it didnt take that long on top of that when leaving I didnt have a menu for the vehicle that i purchase but the young gentleman help me how to program the navigation so that was kind of nice I appreciate everything they did.Thank you 😊

Je
Review №36

Guy and Sean were super helpful and friendly. They were both very easy to work with! Quick, efficient, and professional! I would choose Pecheles Honda any day! Thanks so much!

yv
Review №37

I was searching diligently for a Honda Pilot Special Edition in modern steel and this dealership had 2. I messaged them and immediately got a response. I worked with TJ and Josh throughout the process. I didn’t accept their first offer and sent them back one from another dealer and within minutes I had a return email and they gave me the exact prices out the door that I had been wanting, but never told them. I asked Josh to have all the paperwork ready when I got their because I had to drive over 2 hrs and I was in and out within about an hr. I could not have asked for any better service and will definitely reach out to them if I need to purchase another vehicle in the future.

Te
Review №38

Just a routine 15k Mike service - they were polite efficient and got er done, provided a nice printed report to go along with the Service Rep’s discussion

Ke
Review №39

JOSH BROWN WAS AMAZINGEVERYTHING WENT SMOOTHGOOD CONVERSATIONI RECCOMEND EVERYONE GO SEE JOSH!

Ti
Review №40

I had the pleasure of being helped by Tom, he wasnt pushy at all and he listened to what I wanted. I was on ly going to ask questions and ended up getting a new car and I am totally satisfied. David assisted me at the closing of deal and he as well was awesome to work with. Thank you for a wonderful experience.

Va
Review №41

Tom is great to work with. We stopped in and bought a brand new Honda from them tonight. Easiest vehicle purchase we ever made. No harassment, no funny business, straight forward, very knowledgeable, process was very quick & easy. We actually already had financing in place, but Honda beat the rare we had at 1.9%, so we financed with them. Definitely will buy from them again.

Em
Review №42

I had an awesome experience! I love my new truck. The salesman answered all my phone calls and questions. They were more than helpful and gave a fantastic price. Wonderful experience!

Ro
Review №43

I have been with this awesome crew since October of 2019 and not once have they ever disappointed me. They are never pushy about the sale nor if you don’t want other recommended services they offer. Everyone from the receptionists to the general manager are first class professionals who will do whatever they can to make sure you walk away knowing that you and your vehicle received the best possible treatment. I know going to a dealership is usually more costly than a regular automotive place, but I’ll gladly pay a little more for the guaranteed quality work they always provide.Highly recommended!!

Bi
Review №44

Josh was very knowledgeable and courteous. The experience went quickly and accurately. Bill Brown.

La
Review №45

Ryan assisted and super friendly and helpful. Best service Ive had.

An
Review №46

Fantastic customer service! Bryan was so nice and great at communication. They really went above and beyond to make sure I was taken care of. All of the staff were extremely friendly and welcoming. Thank you again Bryan!!!!

De
Review №47

I always have awesome customer care when I bring my vehicle in to be serviced or any other issue. They always let me know what they are going to do and what it may cost. I love that they always keep me informed and what might need to be replaced or what repairs may need to be done in the future.

Br
Review №48

Great service experience. Knowledgeable staff and fair prices!

Ha
Review №49

Overall, I give the Pecheles Honda experience a five star rating. The Sales (TJ and Ethan) team were excellent! The Finance representative (Matthew) was professional, courteous and very welcoming. There are only three points I would’ve preferred to have seen improvement. Three points that would have made the day the perfect buying experience.One, the entire process (for my 11 AM appointment) was too long. The day before we arranged everything. We received a quote, completed all the finance requirements (over the phone including approval), and set an appointment time for the following day. However, having done all that pre-work, the time (at the dealership) should have been much shorter than 2 1/2 hours.Second, there was a piece of trim damaged on the vehicle (top of the car at the back). My wife noticed it upon inspection (first time walking around the car). The trim had a raised broken section pointing off the roof of the vehicle. The dealership apologized and ordered a new piece of trim. No problem other than this will require another trip to the dealership and we live a good distance away from New Bern.And last, the new car was not properly cleaned. There was a film on the glass/windows, over the instrument panel and some parts of the paint job. The film was obvious (on the inside the windshield) when you looked at the front of the car from the outside. It looked like they used a soiled cloth to wipe down everything after washing it. When I got home, I just re-cleaned the windows. No big deal, but I would have noticed (and corrected this) prior to giving it to a customer.Again, overall I am extremely pleased with this dealership. Beautiful facility and great Sales and Finance team who work diligently to sell you the right vehicle for your needs. On a separate note, I understand our nation’s workforces have been impacted by COVID and other restraints. These conditions could have been contributing factors to one or more of the three concerns I mentioned. We are seeing the economic impact to our workforce in several customer-based services. In closing, If I need to purchase another vehicle in the future, I would definitely consider Pecheles Honda of New Bern. As I mentioned, the Sales and Finance team were extremely resourceful and great to work with. If you are in the market for a vehicle, I would recommend Pecheles Honda of New Bern. Please check them out.

Be
Review №50

The guys at Pecheles Honda are great! They make buying a car quick and easy! Thank you guys!

Da
Review №51

I visited the dealership to do some diagnostics on my Odyssey while we were vacationing at the beach. My expectations were exceeded by the courteous and professional service that I received. In fact, I may come to NC to purchase my next vehicle from the Pecheles Honda Team.

Ba
Review №52

I had an appt but got there earlier and they were more then happy to take my car back and promptly gave me the diagnostic ASAP.

Ry
Review №53

Our buying experience was superb from start to finish! The entire sales team was knowledgeable and accommodating. We love our CR-V! You definitely have our business in the future. Thank you!

ka
Review №54

I just got a 2020 Honda Civic about a week ago and boy can I tell you my experience was amazing! My car sales man was Josh Brown and he truly went above and beyond to make sure my car experience was great! As someone who’s gets a lease every few years I was nervous to do it again considering I went over my miles but Josh truly made sure I got what I deserved and more. He didn’t try to up sell me or force me to buy anything I wasn’t comfortable with. He truly made sure my new car was in budget and tried to make me overall happy! I know who I will be going back to in a few year when it’s time to trade it in!

Al
Review №55

I have bought two vehicles from Pecheles Honda recently and both times were a great buying experience. I was in and out in what felt like no time, the staff is always very friendly and helpful and always knows who I am, and always make sure I am taken care of in anyway possible. Thank you TJ, Bryan, and Matt for all of your help! Will always recommend you guys! You make me feel like family!

Pe
Review №56

Great service department. Professional and courteous. They are on time with appt. Love Bob. Thankyou honda service department, NEW BERN, NC.

Ar
Review №57

Helped me get to the price I actually wanted. Great customer service.

Ki
Review №58

From start to finish the absolute best customer service experience ever! From the salesman, to the finance, to the demonstrator.. Every feature the car has, was explained in detail. I started online, and was out the door with the exact vehicle I wanted, with the best price I wanted and the best trade in price! I highly recommend Pecheles Honda

Je
Review №59

This dealership sets the bar for professionalism and service. Reached out regarding a truck they had in their inventory, and Steve Popp responded quickly. After a couple of emails we had a deal finalized for my parents, and they had everything done and the truck delivered within 24 hours. Truly phenomenal, just a straightforward business transaction with no surprises. I highly recommend you give these folks a look if youre in the market.

LE
Review №60

A shout out to Pecheles Honda! The salesman Tom Mc Carthy was awesome and helped me make an informed decision when purchasing the Honda Pilot. I recommend this dealership to anyone looking for a new or used vehicle and with the help of Matthew Gray, picked out the model and color that suits me & my husband best.

To
Review №61

Great service team! I’ve been taking my 2014 Odyssey here for a few years now and their customer service and the work of their mechanics are always first class. They are looking out for their customers. Other Honda dealerships are closer to my home but Pecheles Honda is worth the extra drive. Highly recommended.

Se
Review №62

Very courteous, took time to listen, then fixed the problem in the least expensive manner as we asked.

Ki
Review №63

Pecheles has treated us great! Great crew and good service! Got a sweet deal on our Ridgeline, too..

El
Review №64

They were very courteous, professional and even finished servicing my car earlier than expected. I always trust them to be honest with me.

Er
Review №65

We were looking for a specific color and model Honda Pilot which the local dealerships in the Triangle did not have. We located the vehicle at several dealerships across the State. Pecheles gave us the best price on the vehicle and on our trade-in. I highly recommend Kyle. He was straight forward, honest, and great to work with.

Wi
Review №66

Looked at several dealers from Myrtle Beach to Raleigh. This is easily the most customer friendly dealer I have experienced. They offered a good deal upfront and made sure all of my concerns were addressed. A pleasant experience.

An
Review №67

Courtney and the service department at Pecheles Honda are the best Ive seen at all the area Honda dealers in my past experience! This is the only place I want to bring my Honda.

Je
Review №68

We had the absolutely best experience with Pecheles Honda. Not only did they order the vehicle I wanted, they brought me one to test drive for a few days while waiting on mine. I also got the price I wanted to pay. Once they received the one I wanted, they brought it to my house (an hour from the dealership) along with the paperwork to sign. 30 mins and we were all done. With 4 kids in the house, going to the dealership would have been horrible. They went above and beyond to make this so easy and convenient. And a huge thanks to Tom for coming to us to show us how to use all the nice new features. He was absolutely amazing! Thanks again Pecheles! We will be customers with you again!

Bi
Review №69

The entire staff gave attention to details so there were no surprises. The sales and business persons seemed to cooperate as one along with the relational general manager. It was a pleasure to do business with the Pecheles Honda staff.

Th
Review №70

What a disappointment. After being hassled into buying the maintenance plan, I cant get support from them regarding my plan when I need it. I didnt even want the plan, the finance guy wouldnt take no for an answer. Should have walked away then.Months go by, I asked for some information regarding the plan that they profited from. I wouldnt even have to ask had I been provided with this information when I got the car. Apparently, they dont have time for me now. Its quite ridiculous that now I have to choose to escalate something so small, get my lawyer involved, and leave revealing reviews on every useful platform.

Va
Review №71

Hands down the best customer service! Ryan was so polite and helpful during my visit. I went to get regular maintenance and Ryan explained everything to me before and after I left my car. Everyone was really nice overall!

Va
Review №72

My wife and our experience with Pecheles has been nothing short of outstanding with the service we have had. In particular I want to thank Mr. Ryan in service for being timely in meeting our needs for our Honda service, and being professional in our interactions. I would recommend to anyone that needs auto service to see Pecheles and Mr. Ryan in New Bern NC. I and my family will be coming back to Pecheles Honda and Ryan for more auto service.

Bo
Review №73

Just purchased my second Honda Accord Sport and loving it...... Staff always treated me with respect, very helpful......they know how to get you into your lovely new ride........ Thanks!!!!!!!🌈♥️⭐🎈🌟🎉🎉🎉 Staff is awesome!!!!!!

Li
Review №74

Excellent service in the new and improved service area. Came in for a repair on my sons car and when I was leaving I remembered my car needed an inspection so I wanted to make an appointment for that. They said have a few extra minutes right now ? Let’s just do that inspection now if you’d like .

Ki
Review №75

Always experience excellent service at Pecheles Honda. They are very accommodating to their customers.Also was impressed that my first oil change was done in less than an hour.

A
Review №76

TJ, Ethan and Matthew made this the easiest, lowest stress experience of purchasing a vehicle EVER! I went just to look, found the vehicle I liked, took a test drive. I was made such a great offer on my trade as well as a great price on the new vehicle, I really had to think about it. Great financing sealed the deal for me. Thanks again!!

Br
Review №77

Pecheles team from the finance manager, sales manager, sales associate, and the service department team has provided the highest quality in customer service I could ask for, they sold me a vehicle, and has kept great service maintenance on it. Thank You Team, it takes everyone’s effort to create a place that feels like home.

Da
Review №78

Absolutely love my new Honda HR-V. Pecheles Honda went above and beyond to make sure I got in my dream car. I’m so grateful I found a great sales team at Pecheles!! They made it extremely easy to purchase the car I wanted at a great price!!

Ca
Review №79

They do a good job at keeping you informed and the work itself is well done. Very friendly atmosphere. When I had a full days work, they offered a loaner.

Ma
Review №80

This was the easiest dealership I have worked with, thanks to TJ (General Manager).Ask for Ethan, he is the best! He is amazing and makes the process really smooth.I was in and out in two hours, thanks to Matt.Overall, I had a great experience at Pecheles Honda. I highly recommend this dealership.The process was stress free and pleasant.Thanks again for the great help!

Ha
Review №81

Steve, Bryan, and Matthew were amazing!! Thanks so much for making it an easy process

Li
Review №82

Outstanding service. Special praise for Marissa.

Lo
Review №83

Great service and easy to work with. Sean Porter, our sales associate, was fantastic.

Ni
Review №84

Had a great experience with the service center. Very quick and friendly service.

Ve
Review №85

I was online shopping for a new 2021 Honda Pilot and Keanu reached out to me. After a little bit of communicating back and forth for a few days. My husband and I finally made our decision to go to Pecheles and met with Keanu and he by far made the whole experience super easy!!! We will recommend anyone we know looking for a car to go see Keanu and the team at Pecheles. We cant thank Keanu enough we love our new Pilot!! Yall rock!!

Wi
Review №86

Great service. Always watch out for potential problems. They always Explain and show what needs to be done and give prompt answers to any questions.

Ch
Review №87

Brought a vehicle to be serviced, it had a check engine light on. This Honda dealer declined working on the vehicle, stating that because it had over 200 thousand miles on it, and having no repair history of the vehicle they would not work on it. As well stating that since it has had aftermarket ignition coils and plugs put in it they would not work on it. The codes it had were related to computer problems, and being a newer vehicle you are FORCED to bring it to a dealership to have it repaired. Because dealers are the only ones that have the equipment to reprogram and flash computers. So you are forced to bring it to the dealer for these repairs, and this dealer will not work on it because its older. Very disappointed in the service department, I have never had a dealer turn down fixing a car, just because its old

Wi
Review №88

After purchasing motor vehicles for 55 of my 75 years I can say w/o a doubt that my recent buying experience at Pecheles Honda was the smoothest,j hassle free & professional yet. They know how to do things right.

Th
Review №89

Best Honda service department in the area! Courtney is top class. I have been going here since 2009. I have tried the Greenville, NC dealership service department as well as the Morehead City service department. Neither holds a comparison to Pecheles Honda service department and Mr. Courtney. Over the years I have ran into a few issues and he always goes above expectations to resolve any issues. I wouldnt trust my vehicle any where else. I do not have to think twice about decisions made.

Ka
Review №90

Very friendly staff! Very knowledgeable about the CRV. Got the vehicle that I wanted with my chosen interior preference without any hassle. Would recommend this dealership if you are searching for a vehicle.

Be
Review №91

I got a good deal on a used car that is in great condition and I wasn’t pressured. We were treated nicely and fairly! We decided to get the warranty because we like these guys!

Kr
Review №92

I brought my car in for a recall and it was fixed as promised. When I picked up my car, the recall fix was explained to me by the service advisor. Very good experience!

Am
Review №93

Keanu, at the New Bern Honda, is the best! This is the second vehicle I have purchased from him and he makes the whole process amazing! I highly recommend the Honda dealership in New Bern but especially Keanu!

Pe
Review №94

Great job. In and out on time. Got an appointment, you do not wait for others to get done first. They do what they say. Love Bob. Keep up the good work guys. Many thanks.

Ma
Review №95

Very efficient. On schedule and completed all services quickly.

Lo
Review №96

Kyle couldn’t have been more helpful, great dealership and quick with getting you out!!

Th
Review №97

I I have been coming to Pecheles Honda over the last four years. I can think of a single time they have disappointed with their service and very good sales staff.

Ru
Review №98

The service manager and technician were eager to help and assist me. They are first class people who appreciate their customers, Thanks guys!

to
Review №99

Outstanding service department! Thank you Ryan!!!

Ma
Review №100

TJ, General Manager, & his team were fabulous & efficient. During pandemic, they delivered car & picked up trade with ease. The driver fully explained paperwork & features of vehicle. It was a wonderful experience!

Information
56 Photos
100 Comments
4.8 Rating
  • Address:3774 Dr. M.L.K. Jr Blvd, New Bern, NC 28562, United States
  • Site:http://pecheleshonda.com/
  • Phone:+1 252-637-4300
Categories
  • Auto repair shop
  • Honda dealer
  • Car dealer
  • Car leasing service
  • Car manufacturer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
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