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Woods Cycle Country
1933 IH 35 S, New Braunfels, TX 78130, United States
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Woods Cycle Country
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ja
Review №1

I purchased two ATVs for me and my son. We planned a trip with several friends. Three days before the trip one of the ATVs started acting up. I brought it to Woods Cycle and begged them to look at it. They did and they ended up repairing it in time to make the trip. This was incredible service and I was grateful for taking the ATV in on emergency. Karah is awesome to work with and I thank Ryan for allowing the techs to work on it. We had no issues on the trip and are thankful Woods Cycle Country saved the day for us!!!!

Jo
Review №2

Every visit one or multiple people go out of their way to ensure I am being taken care of. I always refer my friends and family to Woods Cycle Country and everytime they thank me for referring them as their experience is above and beyond what they are used to. Thank you Woods Cycle Country for having above and beyond customer service, great employees, fast service and being my go to for 10 years!!!

Ca
Review №3

Highly recommend! Matt in sales had everything ready for us when we got there. We drove 178 miles to get my Ryker Rally and are not disappointed. Finance was upfront and honest and, all of the paperwork was ready to sign and exactly what we agreed to. Parts and service were thorough and helpful as well! All around EXCELLENT CUSTOMER SERVICE experience! Thank you Woods!

Bo
Review №4

We had a very good experience,only 1 heekup, they put in my name not our. Wife was upset. very nice people, salesman was fun,easy-going. Took some time but other than that it was all good. I would recommend checking WCC before you buy anywhere else.Wolverines x2 rock, love it

Ke
Review №5

My favorite place to buy Yamaha products and gear. The staff is friendly and out of this world! Ive dealt with all of them from buying bikes, helping me and my insurance through a totaled bike and various parts along the way. They all treat you with respect and go out of their way to serve you as you deserve to be treated. I ride the 40 miles out of my way to give them my business. There are Yamaha and other dealerships closer.

Ha
Review №6

10/10 WOULD BUY FROM HERE AGAIN!! Every single step of my purchase here went smoothly and was handled professionally and with a smile. Talk to my guy Rob. Great sales guy! Everyone there was great but Rob started it by texting me back when I asked for a quote online. He answered a lot of questions over text and always responded when I texted him.Woods itself has got the only showroom in the central Texas area right now that is actually stocked and not looking like its about to go out of business. Lots of selection to choose from. I will continue to drive past a power sports store to go to Woods every time now!

Cr
Review №7

Great place, friendly knowlegable staff, willing to help and answer any questions. Clean and well stocked showrooms. I have been a customer of theirs for awhile and always return to them when needed.

cr
Review №8

I drove 75 miles to purchase and part exchange my bike, just to avoid having to use RideNow again. Im extremely pleased I did, as the experience you get with Woods Cycle Country is far superior. The sales people are extremely friendly and make you feel part of the family. I was introduced to all the different department members that I would need to speak to in the future, (parts, service etc) and the purchasing process was smooth and easy. I was able to part exchange my ride and be out on my new bike within the same day. Shout out to Daniel the salesman who helped me and made my new purchase an enjoyable experience.

Ma
Review №9

This place has it all! I purchased a Yamaha waverunner here and was very pleased with the level of service, communication, and overall experience.I drove 5 hours to get here and I would not hesitate to go back for my next purchase. Thank you Matthew and Kelly for having everything ready for me upon my arrival and for the seamless process from start to finish!

Re
Review №10

These folks are top-notch! Customer service is their credo: they know who pays the bill! Ryan is a manager of integrity; he knows his stuff. Rob, our salesman is a no-pressure guy that will shoot straight. Weve been customers here for 20 years.

St
Review №11

I bought my Polaris Slingshot from another dealer in another city. This is the only dealer I have taken it to for maintenance or other issues. They are an awesome group of people. Had I known about them before I would have bought from them and given them my other business too.

la
Review №12

Great people working here! Very helpful and easy and fast process. Traveled from Laredo to to pick up my bike and everything went smoothly. Kelly is wonderful! He really made everything very easy and I will definitely come back and buy another motorcycle from him! He even loaded bike onto truck from the ramp to our truck to made sure it fit well. Thanks for being great!

Al
Review №13

I would give you zero stars if I could. This place is joke I spent over 25,000 buying a brand new 2021 Can Am Commander that has been in their shop almost as long as its been in my garage, it came home missing all but two of the bolts in the front brush guard, it was missing all of the bolts for the both passenger and driver side on the lower inner fender wells, some of the service advisors seem more interest in expressing their selves than the business that writes their paycheck, Hey if you wanna look like a clown go work at the circus. Woods will not get one more dime from me

Ne
Review №14

The Experience at Woods Cycle Country in New Braunfels was nothing short of exceptional. I found the perfect Indian Roadmaster Dark Horse at Woods in New Braunfels and was willing to drive the 5 and a half hours to get the bike because of how impressed I was with their professional and courteous service. The dealership was very clean and everyone was dressed professionally. Literally everyone I interacted with knew my name and treated my wife and I as if we were the only customers there and they were busy. Jess and Reid made the experience worth the drive and Im certain, even with the 300 mile trip Ill buy my next motorcycle there because the experience was worth it!

Je
Review №15

I bought a z400 form them last year, it was a great experience. I wanted a smaller bike for the county roads and was able to test drive both the z400 and the z650, in the end the z400 fit the bill and the sales transaction was short and easy. After the sale you’re not done, if you choose, they have ride-ins, giveaways, and other events you can participate in too! I highly recommend Woods Cycle as not only a place to shop, but if you want to do some low pressure browsing too!! 5+ stars if i could!

An
Review №16

Had a fantastic experience buying a used motorcycle from Woods Cycle Country. It is a family owned and operated business, and they have created a culture where the staff and even customers get to share in that family experience. From the initial call, Tyler did a great job of answering my questions, even going above and beyond to send me pics and follow up. He led the sales process with excellence and made introductions to Nick in parts and Roland in service, who also provided excellent customer service and obviously love what they do. Wish I lived closer so I could have my bike serviced there.

R
Review №17

I want to highly recommend Mike Bloodworth in sales as he took care of all my concerns and issues. They are well-stocked and ready to service all your needs. Good luck it’s worth the drive!!

Tu
Review №18

What a great buying experience! We purchased our 2021 Polaris Ranger from Kelly at Woods and it was seamless. One of the hardest things to find at any business now is customer service but Woods hasn’t let theirs slide. Happy customer here

He
Review №19

My husband and I went to Woods Cycle Country looking for a Kawasaki Mule or equivalent. Everyone was super friendly and genuinely interested in making our experience great. Our sales guy, Kelly, was very knowledgeable of all the different choices and their respective add-ons. He never pushed any sales and let us know when something was not worth our money.There is currently a shortage of vehicles available and sometimes a long wait time. We were told it could take up to 90 days to receive our vehicle. We got lucky and received ours in less than two weeks. Kelly stayed in communication the entire time. He also made arrangements for our vehicle to be delivered, and coordinated around our needs.We financed the vehicle, and that process was very easy as well. We applied online and only had to sign paperwork at the dealer. Phillip was very friendly too, and made the process fun.Overall, we have purchased many vehicles and toys over the years, and this was the best experience we have ever had, through all aspects of the transaction.Thanks to all at Woods Cycle Country!

Ch
Review №20

Outstanding service from start to finish! Donna, Reed, and Jess all provided 10/10 service. Highly recommend.

Ju
Review №21

Excellent experience. I called all around for weeks looking for a particular Mule. Called Kelly on a Sunday morning and he had one in a crate, but said they could get it ready that day. 4 hours later I pull up and it is out front waiting for me. Paperwork all done and everything. Definitely recommend these guys... they are pros.

Da
Review №22

Excellent customer service and parts dept. Some of the most helpful honest people in the business. Unless you want a Honda, this is THE place for motorcycle riders.

Da
Review №23

I cant begin to tell you how many rigs I have purchased from my boys at Wood Cycle Country over the past several years. I can tell you that when I have the itch, my man Kelly is there to help me through every step of the process...from locating, purchasing and customizing. Kelly and the woods team are the best around! I am a hard customer to please but he is always up for the task. I send everyone I know these guys because I know at the end of the day they are going to be happy with the service they receive. KEEP ROCKIN IT KELLY AND WOODS TEAM!!! :)

Jo
Review №24

Awesome and professional staff from parts, sales, and service to finance and management. My go to for all my powersports needs. And I have a LOT!!!

La
Review №25

Stopped in real quick to pick up a dirt bike tube and Nick at the parts counter was extremely helpful and super super cool!! I definitely recommend stopping by Woods Cycle Country for all your power sports needs!!

Al
Review №26

Friendly service and a great selection of everything

Ja
Review №27

Ryan was very helpful and professional. Clean shop with great people. Thank you

Co
Review №28

I have purchased a few units over the years and wouldnt use any other dealer in the state. Kelly, along with Blake(not sure which is a better salesman, lol) are great guys! They enjoy what they do and it shows.

Ni
Review №29

Ill start by saying this was the first time Ive ever purchased anything from a dealership. I have to say I picked the best place to do it. I have been visiting Woods since I was a kid and had always wanted to buy a bike from them. I was interested in a used bike but it was unfortunately already sold. Kelly told me they had the same bike but new that had just been delivered the day before. It was still in my price range and was able to pick it up today and couldnt be happier. I dont think I could recommend the people at woods enough.If you are looking for good service and great people to help you woods is the place.P.S.ASK FOR KELLY IN SALES

Ap
Review №30

I had my new Mule serviced for the 50 hour service. It was $590. That is a lot for the first service especially to check several items. The Mule was having a small issue which the service department said was the throttle body and it was replaced. I do not think it was actually replaced bc the problem is worse now. I will not be taking my new Mule back to Woods.

Ro
Review №31

Great customer service. Kelly had the whole deal done in under an hour and had just what I wanted! Got what I wanted, he didn’t try to push me to get more than I needed. Would highly recommend working with Kelly and all the crew here! Thanks for all your help!

Wi
Review №32

Completely disorganized company. No return calls when you leave messages. Zero customer service. I dread the day i have to take my Polaris in for service. Thank God i bought a Harley over an Indian.

Ja
Review №33

[updated review] A well stocked dealership. Nice parts and service department. An issue that was resolved.

An
Review №34

Purchased my XSR900 from Daniel Zamora, couldnt have gone better. From my first communication to pickup, Daniel was courteous and professional. The pricing was great too, no BS just a simple and honest quote. I drove down from Austin and had a very nice ride on the back roads from New Braunfels, well worth the trip!

Mi
Review №35

Many thanks to the guys in service for creating a flawless experience with a factory recall! Sales and parts are awesome, too! I’ve been to all of the other local shops, but no one compares to Woods. Thanks guys!

Ri
Review №36

Went to Woods Cycle Country on the suggestion of a friend to look at the Indian Scout Bobber. I had no intentions on purchasing because I had my eye on a competitors bike. Woods had many different colors and variations of Indians on their show room floor. After talking with Jess, He suggested that I test ride the Scout and tell him what I think. Well I told him by purchasing the very bike I test rode. Jess and his crew are great! I recommend you go and check them out. Thanks you Jess for all your assistance. Rich

Ro
Review №37

I have had a lot of specialty service done on my Indian Roadmaster there at Woods . I’ve had a fantastic experience every time. Every complication I handed them was handled promptly and professionally. Adrien was great to work with and went out of his way to ensure the price was right and quality work was done. Highly recommended !

To
Review №38

Love going Here and shopping around! They have it all! Great staff that will work with you.

Ja
Review №39

Came down to Woods Cycle to llook at the F3 Spyder T. Mike Bloodworth and the staff were great showing me all the features, and showing me around the store and were very very helpful.

Aa
Review №40

The staff makes owning something new fun.

Ro
Review №41

Theres a reason Im a repeat customer: These guys take excellent care of me. Ive bought multiple personal watercraft from Mike Bloodworth, who is awesome in every way. Its been obvious from the beginning that Mike is interested in helping me find the right product. All the information and none of the pressure. I tell him what I want, he does the research, and he comes back to me with deals that meet my needs. Hes introduced me to the guys in the service department, whove familiarized me with the PWCs break-in routine, servicing needs, cost estimates, etc., again without any sales pressure -- just honest information. The whole experience was just pure fun.

Bh
Review №42

If I lived here, I would NEVER go anywhere else. Mr Roland Cortez was an amazing help, Ive never seen such courtesy in my life. I was a rider in need, 3 hours away from home, and he helped me immensely. Everybody I talked to here was so, so nice. Im glad I went to Woods. I quite literally owe my life to them. Above and beyond, really. Dont give anyone else your money, these guys deserve it - and youll be rewarded.

Sl
Review №43

Jess was very nice, worked with me very well in preparation of my first purchase of a motorcycle. Ill be back this weekend to finalize the payment and drive off in my dream bike.

Ke
Review №44

Five stars for the guy at the helmet counter. He knew his stuff and helped me get a good one. Bike sales guys didnt know anything and werent interested in customers. They dont want your business. No stars to them.

Sa
Review №45

KELLY and the crew hooked me up and got me squared away promptly and professionally. Went over all the details. Just came off the lake and I couldnt be happier with this ski. Fuel was topped and everything was good. Thanks to woods. Highly recommended!

Ch
Review №46

Brendan is a great salesman and knowledgeable about side by sides and motorcycles.

Mi
Review №47

This is the place to shop for toys. Far more polite and knowledgeable than those people at Kawasaki Universal City. I slid into Woods 10 minutes before they closed. They went out of their way to make sure everything was complete before I left. Everyone stayed an hour and a half past closing to make sure every one of my questions were answered. I get that they were making a sale, but not all of them are on commission and it was a class act from every single person.

He
Review №48

BEST SERVICE EVER!I literally cannot describe how great this place is. I am soooooo new to motorcycles and felt VERY intimidated to go somewhere and look for new gear. These guys came highly recommended so we decided to start here. All the employees were helpful but Claudio was beyond exceptional. Being newbies, he explained EVERYTHING (safety, sizing,etc) we needed to know regarding all the gear and went through ALL the options, not just the most expensive. I would HIGHLY recommend this place to anyone. We can’t thank them enough and the level of service Claudio provided was above and beyond!!!!!!!

De
Review №49

Nicholas was very helpful fitting me for a new helmet. Knowledgeable and friendly. I had priced the helmet on the internet to find the lowest price, it was the same in the store. Good value!

Tr
Review №50

Karah in service was efficient, courteous, helpful and a pleasure to work with. Woods is my go to place for all my Polaris service. Thank u so much!

Da
Review №51

Had a great bike buying experience with Kelley. Was originally going to buy a new R1 and set to sign papers but last minute decided to purchase a new R3 instead so my wife could get into riding. Was treated great and everything went as smooth as could be. Would definitely do business with again and recommend my friends to check them out.

An
Review №52

Great and friendly Customer Service. My husband and I just recently moved to Texas and we had to have both our motorcycles inspected to be able to get Texas plates. My bike needed a new front tire to pass the inspection. Mr. Cortez went above and beyond to get my tire replaced and mounted on the same day even though they had a very busy schedule and normally dont service our brand of motorcycles. Woods Cycle Country will be our go to Motorcycle Dealer for all our Moto needs. Another plus they give Military Discount.

Ko
Review №53

Couldnt find the bike I wanted in Austin, but woods cycle country had it. I worked with Kelly. He was friendly and knowledgable. I showed up late in the day, but the staff was kind enough to get my purchase complete despite it being after business hours. Glad I made the trip down, I would recommend doing your business here.

Ab
Review №54

My credit isnt good and I know this but the sales guy that called me was super confrontational and super rude. Proceeded to try and make me sound dumb before he knew I work in financing. I would update my reviews when I come back and buy but I Def want to make sure I dont get that guy again not sure how he got a Job In sales

Be
Review №55

Staff was friendly and knowledgeable. I needed to have my motorcycle battery tested/replaced and it was a painless process. They even filled it and charged it for me.

Mi
Review №56

Great place to buy Bike. Highly recommend it. Kelly was my salesman, he took care of everything, even delivered the bike since I was waiting on my license when I purchased it! They also have water craft and offroad vehicles besides the massive amount of motorcycles

Be
Review №57

Perfect place to buy a first time Motorcycle. You can tell the workers really care about what they do and will help you out ever step of the way. Overall its an amazing experience and I look forward to working with them again!

La
Review №58

Excited to see an investment in Indian Motorcycles. Austin needs a shop that cares about the brand.

Pa
Review №59

Need something for your ride? They got it. A bit pricey but they got it

Br
Review №60

Shout out to Kelly @ Woods. Hes taken care of me three different times on my Yamaha street bikes! 12 R6, 16 R1, & 16 R1

Ch
Review №61

I’m new to the New Braunfels area and recently purchased a used 2018 Polaris General. It had a noise coming from the rear left wheel and I spoke with Ryan the service manager and he not only helped me try to fix it on my own, but walked me through the entire vehicle as if I had purchased it from him. After trying to fix the issue on my own, Ryan helped me setup an appointment for service. The technician called me, went over options for an axel replacement and order the necessary parts. Karah was my contact in the service department and was 100% amazing throughout all of our text and in person interactions. I could not recommend this dealership more. They make me wish I had bought from them! No doubt I will be back here for any and all of my service and future purchase needs. Kudos to the owners and managers and employees for knowing what matters and doing it! Thank you!!!Charlie Timoney

Ma
Review №62

Highly recommend you do your shopping here. Daniel (DZ) and Nick made everything so easy and didn’t waste my time. They made sure I was happy and got exactly what I wanted and needed rather than just get a sale. Even with it being busy they still stayed on top of my purchase and everything was done in a timely manner. Even though I live an hour away I will continue to do business here thanks to them!

Al
Review №63

No better people to deal with than the guys at Woods. Blake has his team, his inventory, and prices on point. Check them out and ride off without buyers remorse!

Je
Review №64

I bought my first bike from this dealer last weekend and I was amazed how easy the whole experience was. Phillip Waggoner was awesome and very easy to work with. He answered all of my questions and got me financed and out the door in no time. He also helped me include some things I needed into the financing. I am extremely pleased with the whole buying experience. I will definitely be buying from Woods Cycle Country again.

Mo
Review №65

Excellent and honest service. Will continue to use their service department and purchase more for my family.

Da
Review №66

After looking around all of south texas for a YFZ 450 and no luck, I decided to call Woods Cycle Country. Lucky me, the had the last one in blue which is exactly what I wanted. I spoke to Kelly and told him that I was 4.5hrs away and I would be able to make it out there in 2 days. He held the ATV and had all the paperwork ready for us just to sign. Everything went so smooth and he treated us very well. If I ever need to purchase another toy I would not hesitate to call Kelly and make the drive out there. Thanks to everyone that helped us out in the process.

Ja
Review №67

I wanted to take the time and post a quick review based on my experience. We stopped by here on our way to San Antonio to take a look at a z125. Upon arriving I was greeted by a man who opened the door for us and a warm welcome by their receptionist.She offered us water and called a sales person to help us out.we stopped by to check out a z125 in person since I was also looking for a Honda Grom. Brian helped us out by answering questions providing us with some numbers as well as giving us some recommendations. We are in the market for it just need to get our motorcycle license first. Thanks again for help and Im sure we will be doing business soon.

Lo
Review №68

Loving the addition of the Indian brand to their lineup.

jo
Review №69

Hands down my favorite dealership Ive ever encountered. Matt was amazing in helping me aquire the bike that I wanted and worked with me to help me get the bike with my complicated schedule. The service department is very thorough when explaining everything, and takes their time to answer any question. The finance guys are great as well. Overall couldnt be happier with my 2017 Victory Octane. Thank you Matt and thank you Woods Cycle Country for making this such a memorable moment in my life!

Ke
Review №70

I drive all the way from San Antonio for parts from here. They know their stuff!

Ch
Review №71

My wife and i were interested in a grom but had bad service at honda so we decided to go to woods cycle county and decided to buy the Z125 and had an amazing experience, rob helped us out and he was amazing and super patient with us along the whole process. highly recommend this place! Rob thanks for your patience!

Re
Review №72

I’ve worked with Kelly at Woods on a recommendation from a mutual friend. Can’t say enough good things about both Kelly and the guys and gals at Woods Cycle. Friendly staff that is willing to go the extra mile to make things fair and help you feel comfortable with your new machine.

Ja
Review №73

Incredible buying experience from beginning to end. We have bought 3 toys from Woods and every time it’s stellar. Service dept is fantastic also.

al
Review №74

Exelent service and good product Cfmoto gracias meki you’re the best salesperson 👍👍

th
Review №75

I had a really great experience with Woods- Bought a new bike, dealt with Ryan, who was friendly, followed through, was available, enthusiastic, etc. Finance guys were easy to deal with and no BS. Helped deliver my bike, and went the extra mile on some logistics stuff. Overall, a pleasant and EASY place to do business with. WELL DONE!

Ri
Review №76

Awesome! You must visit. Traded my Harley for an Indian. Love the Indian Dark Horse.

Fi
Review №77

Thank you to Daniel DZ for being quick polite and accommodating. Thank you Shelby for a timely delivery. Great new motorcycle buying experience.

Ci
Review №78

Stood waiting for help 10 mins watched salea guys doing nothing finally left bought a new bike n gear elsewhere

Ma
Review №79

I recently purchased my Kawasaki sports bike from this location. Everyone was super helpful from the sales team to parts to service. The whole staff was friendly, especially Ryan Martin my sales guy. He even swung by on his way to work to pick me up so I had a way to pick up my motorcycle without having to then worry how I would get my car home. I highly recommend going there if you looking to get a 🏍.

Ky
Review №80

I had the best experience buying jet skis from Rob Edwards, he was very knowledgeable and answered all my questions. Will definitely be a return customer and will be shopping here for all my outdoor toys from now on. Thanks so much Rob!

An
Review №81

Good customer service, minimal contact & everyone observed safety. Great place to buy what you need, given the times. Professional folks.

No
Review №82

A great experience! Thats the best and most honest way to start this review. The guys that help make this happen were Jess (my salesman), Philip (in financing) and Adrian! Thank you again Jess for finding my bike and delivering it safe and sound! Also, thank you Nick for helping load and tie down my ride! I look forward to seeing yall again for the first scheduled service!

Ri
Review №83

We needed to replace our 2002 Kawasaki Mule 550 so headed to Woods Cycle Country arriving about 3.30 PM on New Years Eve! We left very happy about 3 hours later. We were greeted by Ryan who walked us through the whole buying process. Nothing was too much trouble, we test drove a New Mule SX and he drafted a quote that was so reasonable it was easy for us to accept.While the contract was being arranged he took us to the parts dept. for a couple of accessories and then the service dept. Finally contract signing.Ryan followed through making sure our new Mule was delivered on time.Bottom line: 5 stars to all at Woods Cycle Country who were friendly, efficient and professional and especially to Ryan who walked with us every step of the way.

CB
Review №84

In the year of Covid and low inventory Polaris was offering great financing on a new Ranger Crew. I called every dealer within 250 miles of Houston searching, a few dealers called me back and offered alternatives or the wrong model. BUT, Kelly L at Woods Cycle assured me that he had exactly what I was looking for. I drove 3 1/2 hours on his word to buy my new Ranger. I got Exactly what I wanted and it took less than 30 min to do the paperwork. Kelly even helped my load and tie-down my new Ranger.Business the way it should be done. Thanks Kelly

TO
Review №85

Just pick up a 21 RZR-Great experience from start to finish- Phillip and Kelly were awesome. Great deal and even better service.

Ch
Review №86

Excellent service! Ask for Rob!

Pa
Review №87

Great customer service.

Co
Review №88

Great for all your dirtbike needs...see Joe......!-)

Ch
Review №89

I have bought multiple machines from them and they always have the best price and service. The parts guys always have the stuff I need in stock and ready to go.

Ge
Review №90

Ryan Martin in sales is the man! I am in Houston, working with Ryan thru only email we compromised in just a couple of emails. I new what I wanted at what $, he made it happen by going straight to his best offer, that beat everything in Houston. I showed up and trailered new bike out of there, with no delays that same weekend. Parts included in deal showed up a few days later at Woods store, Ryan got my parts shipped back out same day to me in Houston. Great inventory, prices, people, and parts. Do check it out!

B
Review №91

Best buying experience ever. Didnt even have to go to the showroom. I called and gave them my parameters for a Polaris and had it in a week. Yep, a week! Kelly was outstanding. Prompt responses to all my (many) questions. Polite, courteous, respectful. I was treated like a king...kinda liked it! Earlier I called a dealer closer to the house, but they took days to respond, if at all. Woods and Kelly were jolly-on-the-spot without being intrusive or nagging. Before you buy, contact Kelly and see if you get the red carpet service like I did. Woods values you as a customer...a lifelong customer. Its old school and so am I. Thanks, Kelly!Well, had my first service on the Polaris. Karah was outstanding! Had some bugs that were promptly repaired and all under warranty. She kept me informed every step of the way. The place is really amazing. If you want a pleasant experience you need to check out this family-owned business. They put the customer first. Now isnt THAT special!

Ka
Review №92

Some employees need training to now how to talk with customers or please hire professional staffs. Less than half star

Bu
Review №93

Cant think of a better place to buy a motorcycle

Th
Review №94

Just took delivery of a 2019 Polaris Ranger after having bought 2 bikes previously at woods cycle. Always an easy, transparent and clear cut experience. Service is quick and priced reasonable as well. Always our families first choice for new toys. Rob is our go to sales rep from day one and he will always make sure you get the best available deal and best service.

Da
Review №95

We purchased a Can Am Defender Max HD8 and couldnt be happier not only with this sweet vehicle but all of the staff we dealt with during the sales process. Ryan, our sales representative was extremely knowledgeable on the different machines we looked at. Unlike car salesmen, we never felt pressured and he took his time to ensure all of our questions were answered. Ryan is a great guy and very professional and courteous. Likewise, the finance representative. Philip was super courteous and thorough in explaining the different finance options. At the end of the process, we met with Travis the service advisor who gave us detailed information on the vehicles maintenance requirements and other tips for its care. One thing we noticed was how happy all of the employees were which is a tribute to the ownership.

Dl
Review №96

Worked with Kelly on getting a Yamaha Bolt R-Spec. Dude was hella consistent with information and kept me up to date on everything. 10-10 would buy from him again. Definitely knows his stuff and treated us spectacularly. So good to us we gladly rode up to him to get the bike. Thanks, Kelly for setting us up in a timely manner and keeping in contact throughout the entire purchase!

Ma
Review №97

I purchased my first Polaris ranger from woods and it was a great experience. I was greeted by the owner at the door followed by awesome sales service from Kelly. Kelly really helped me when choosing the machine that was right for me. We test drove and looked at several machines. He never made me feel like I had to purchase anything and had plenty of knowledge about the machines we looked at. I finally was sold on the 2019 Polaris ranger 900xp. Since my purchase Kelly has gone above and beyond to make sure I feel apart of the woods family and for me that’s important. I like to know that a dealer cares for you even after your purchase. If your looking for great sales and service I’d highly recommend stopping by woods and talking with Kelly.

HI
Review №98

Nice bikes, prices are high

Ed
Review №99

If u need a new motorcycle or a new helmet visor this is the place to go if you’re in the vicinity. Knowledgeable and friendly staff.

Ke
Review №100

Best selection and service! Rob Edwards is the best for all your sales needs. Listened and was very patient when I was undecided on what I wanted. Gave me the best price of all the dealers and always returned my calls promptly. Adrian Acosta took care of all my accessory needs and showed me multiple options for everything I was wanting to add in many different price points. Great service is hard to come by these days but from service to finance this dealer is A plus and the Woods should be proud to have a team like this! This is my 3rd vehicle from Cycle Country but it won’t be the last. These folks go above and beyond to earn your business and you walk away feeling like they care about their customers. Great job and thanks again for all your help.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1933 IH 35 S, New Braunfels, TX 78130, United States
  • Site:https://woodscyclecountry.com/
  • Phone:+1 830-606-9828
Categories
  • ATV dealer
  • Motorcycle dealer
  • ATV repair shop
  • Kawasaki motorcycle dealer
  • Motor scooter dealer
  • Motorcycle repair shop
  • Suzuki motorcycle dealer
  • Trailer dealer
  • Used motorcycle dealer
  • Yamaha motorcycle dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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