I shop at Elm City Market, a few times per month. Their greens and other vegetables are fairly priced. They have an amazing selection of healthy beverages. If organic and healthy is your thing, Elm City Market is one of the best.

Very nice store. Slightly upscale vibe. Lots of organic, and natural foods. Bit pricey, but if thats what youre into check it out.

Excellent local market! Sustainable business practice- they donate their excess food! @havens harvest@Fridge Haven#feed peoplenotincinerators!

Nice clean store bathroom for customers food cooked you can eat area to eat coffee to drink sandwiches soup pizza meal deals you can get cold meals deals with food stamps ebt the take credit debit cards and cash.

Incredibly nice inside. Convenient. This’ll be a regular spot for me. However, in speaking with multiple staff members, they seem oddly unenthusiastic, awkward, and sometimes angry/rude.🤷‍♂️🤷‍♂️

Great food, variety and reasonable prices. Have prepackaged, fresh, grab and go and will make fresh hot and cold items to order. Big produce section. Big cheese section. Nice bakery section. Large number of dairy choices (e.g. ~ 5 different brands of milk pints). Can by large packs or single items. Nice staff. Overall: I was impressed and would go back often.

Was trying to purchase a sandwich here. They had very poor service at the deli department. Not one employee asked if I needed help.. That was rude if you ask me.. I walked out because I no longer wanted to purchase from them and I was not about to stand there for who knows how long👎🏼.

You never know what you are going to get. We got a black bean burger & made to order salad. The burgers bun was old & it was cold. My made to order Mediterranean salad had too many onions

Very clean, very organized, very friendly staff. Has an interesting selection and tasty prepped meals and baked goods. Some items can be a bit pricier than in other places but can often find stuff here you wont find elsewhere.

I wanted to give them 5 stars but the kale salad was so gritty because it wasnt cleaned properly. But the breakfast sandwich and muffin was amazing.

Pretty good and clean market place. They also have special event that if you purchase more than $40 on the wednesday, you can take home a roasted whole chicken for free (worth $10). The employees are nice and very helpful here!

My husband told me about this place but sadly I regret going there. The store is beautiful and clean but poor customer services. The store manager is rude to her employees and has no manners. Theyneed to replace her! No one deserves to get treated like that. My husband and I own a business, not ones have we ever treated our hard workers employees the way she does. In fact, we always appreciate them. SoSad but won’t return there again!

Not sure how I was unaware that downtown New Haven had this whole market but it’s nicccceee! Very clean and beautiful like it’s a whole market lol! I didn’t get pictures as I just went in for a quick bite but they have everything! I will try and go back! I grabbed a Chicken Caesar wrap and asked the kitchen for some dressing. They gave me a to go cup with a lid. Not sure if it was the wrap or the dressing(or both) but it was delicious! Will definitely be back and highly recommend!

Met some of the nicest people ( staff) very nice and professional good atmosphere 👍

Ive noticed this building for months and I finally had time to check it out. This is honestly one of the most amazing markets Ive shopped at. First, its beautiful and spotless. Theres so much to choose from, pretty much all organic. I was thoroughly impressed. Very helpful staff, friendly patrons. Nice little cafeteria area. Coffee and tea station (they have blue agave nectar). Such a health conscious environment!

I know many people will say they can be pricy BUT you find the most delicious little things here like the pastries, already made food (hot & cold) they carry a lot of vegan stuff which you cant find much at stop and shop and etc

Very pleasant and friendly staff.Very clean and a large selection gluten free products, baked goods, fresh meats and excellent sandwiches

Incredibly overpriced grocery store. Employees act as if you are inconveniencing them by shopping there. Unfortunately there are few grocery store options in New Haven, but if you have the option, stay away.

Favorite grocery store in New Haven by far! Great deli, prepared foods ready to go, and many healthy options. I stop there any time Im close, no joke.

Always enjoyed the clean atmosphere and some of the employees are great and polite. They really understand what true customer service is really all about

I was not entirely impressed with the customer service. Additionally, the price of the organic produce does not match its quality. For those prices the produce should be big and beautiful.

I am so grateful for Elm City Market. It has a large selection of products.

Iesha & Alexa makes this place terrible ! She’s rude to her employees and don’t know how to manage. That place is very petty to work for. You call out & they will make you pay for it work wise. Don’t ever work for this company.

A great market but ☠️DONT BUY BAKED DESSERTS☠️Aside from the usual, theres a lot of excellent cheese and some interesting pâté type stuff. The place is really nicely laid out and lit, and the staff are very helpful.Sadly, the Red Velvet Cake ($4.99) and Vegan Blueberry Bar ($8.99) were downright inedible. I choked down about half the cake in a fit of desperation, but it was over-sweet, under-flavored and had the mouthfeel of old carpet. The blueberry bar was nowhere near as good as the cake: I figure they put in three times as much baking soda as the recipe called for, and took it out of the oven before it was half cooked. That one we threw away 80%. We are not hard to please: we have a restaurant with top-notch desserts, but we also gobble down StopnShop turnovers and Entenmanns donuts with enthusiasm. Trust us, these items were awful.

I miss the lean cuisine frozen entrees variety. Liberti salty caramel yogurt, and Boston sushi with crabmeat. Smaller Barley quantity & Carolina jasmine rice. More feta cheese, local honey and the pop up goodies at the market

Good selection but prices are high for quality goods. Convenient for the local area.

The place us conveniently placed. The prepared foods are a hit. They are clean and always stocked.

Very clean space and organized space. The employees were friendly and helpful.

They are so nice and they always have everything I need.

Poor customer service at the deli department. I would never go there for a sandwich again

Love to gather here for informal, sometimes formal meetings and enjoy the markers ambience as well. You can depend on locally sourced foods and the options of having a nice cup of Joe and a well balanced organic breakfast served as well. I just purchased 2 dairy free coffee creamers from there and I am disappointed in this purchase, I payed almost 6 bucks for each and the creamer was coddled.

The staff here are all customer service oriented and the quality of food sold in the store is second to none! Elm City Market is an absolute jewel in the heart of the Elm City itself.

Shopping here was a gut-wrenching nightmare, I’m never coming back. They advertise one hour free parking, but when I tried to leave the lot after getting my groceries, this insane employee screamed in my face for five minutes and wouldn’t open the gate. After I had to walk back into the store, I talked to the manager, but the parking guy screamed at me again when I got back to the lot. Completely insane. Worst grocery store experience I’ve ever had.

Lovely upscale market with great section of cheeses!

Its a little pricey but everything else is good

Great healthy grocery store and vegetarian foods they even make food in the back

I Like The Vibe and Products at This Grocer.

I was so thankful when elm city market opened. For a reasonably small place, they have a great selection of healthy produce and natural brands. Their fruit/veg section is always nicely stocked and they have more than just the average options for GF, Vegans, veg, and paleo.In my experience the staff has always been very friendly, happy, and helpful. The cafe is nice for a quick sit down and they always have a colorful selection of flowers and house plants for purchase. The prices are general higher than say Trader Joes, etc. but its well worth it for the convenience!

Its much bigger than I thought. When you come in one end, just keep going down. They have a big selection of prepared food too. Only downside is the produce section is kind of small.

Very nice store theres a lot to be said very clean great customer service friendly faces at cash registers. I have a variety of dry goods in fresh food also you can use a bathroom if needed Eatn Park parking nice little Bakery section in museum have coffee while youre there and have exit front inside would have gave 5 Stars if prices were a little lower but theyre not bad hope this helps you. they also offer paper towels in sanitizer is at the door and gloves( no mask)...

Good, but not comprehensive, selection of products. Prices are excessive. Location is convenient but the service is uneven.

I fell in love with this place, wide variety of foods, even found my favorite, pierogies!! Staff was friendly, cashier was nice. Will return !!!

Great customer service. Clean and nice. Able to find things that I want.

This grocery store has a lot to offer. Pricey but theres something for everyone. They even have ready made salads, sushi rolls, amazing cheese varieties, produce, dairy items, snacks, etc. If you want a sandwich from the deli, I recommend placing the order ahead of time for pick up.

Its ok. Just stay away from the Carbot yogurt coz it may be spoiled. This has happened to me at least 3 times when l bought the yogurt, took it home, and on opening it, found mold. Ive always returned it and got a refund but l think they should ensure that its fine before putting it on the shelves.

Not sure why youd come here for groceries, other than for the notable fact that the next nearest grocery store is a 25 minute walk or a trip under the interstate away. Prices are eye-wateringly high. Selection of things you need (eg. produce) is small; selection of things you dont (eg. $25 cheeses) is large. Long story short is that you can cobble together a better selection at sometimes cheaper prices from New Havens independent shopkeepers (Oriental Pantry, Nicas, P&M, New Bottle Shop, Grand Fish Market, etc) or grocers (Edge of the Woods, Ferraros). Cant speak to their great-looking prepared food

Great to have a market if you live in the building, but a bit pricey.

Great, niche market. Upscale and expensive because you are in Yale country. Quality of everything is really nice. Prepared and catered foods are really good. The pandemic may prevent music events from reappearing for a long time. Too bad. The Jazz Brunch was a quintessential New Haven thing. Staff pretty good to slightly above average.

Very clean and food is fresh

Great products, great service. A little more expensive than the big stores, but if you need food for allergies, or prefer organic/natural foods, this is a great place. AND this is a nice local business that delivers.

Good food. Great meat and fish department. A little pricey, but usually worthwhile

RACIAL PROFILING AT ITS BEST ! If I could give this place no stars I would. My friends and I were RACIALLY PROFILED at this grocery store. When you walk in you can tell that it is upscale with a lot of organic options. I live in one of the downtown buildings and been wanting to go to that grocery store and try it out.A white bald employee followed us all the way from the back by seafood where we purchased a $30 fish, to the cash registers where we paid for our stuff and outside. He stood right outside the store door and was watching us put our stuff in our cars. That is unacceptable! He did not even have the decency to be discrete about it. They need to do better. I don’t know if it was because we were black or speaking another language IT IS STILL NOT ACCEPTABLE.! DO BETTER ! Your black customers deserve the same respect and decency

Fresh food farm to table! Good food at good prices. Go to place for unique finds.

Got some hard to find stuff and conveniently located, but super expensive for basics

So nice to have a neighborhood market with a great selection, excellent service and friendly staff.

I really like this place, even though they are on the expensive side of grocery stores in New Haven. They have a wide variety of brands that is hard to come by in any other store in the city, at least as easily as you can find them here. And their stuff is always fresh too!

Convenient to go lunch options

Quiet, not crowded, wide variety of just about everything except clothing and huge appliances.

The mark up is astounding however I want organic food and they are fully stocked with alternative options. Fruit and vegetables are my usual purchase here. Along with snack items by weight. They are very organized in keeping social distancing possible for shoppers. No outside bags allowed.

Walked 15 minutes through the snow to get here to see a sign saying they closed early at 3pm. Would have been great if they updated their google page today with these changed hours

Good groceries, nice & clean, polite/helpful employees

Wide selection and convenient location! Yale discounts is a plus!

Quality produce with abundant variety and selection. Only the internet has more supplements. Tidy and pleasant.👁

Excellent, good food well done and affordable

Best cheese selection for miles. Seriously good. Very impressive selection. Good job Jeff.

Good people, excellent selection and VERY clean. They are streets ahead in virus safety measures. Now about those prices....!

Honestly, the best customer service and some quality food...cannot get better

Always go there first for food shopping and my milk

Lots of cute things and good food! Staff are okay. Expensive as heck.

Its a nice place to work very clean environment staff and coworkers are very polite and I appreciate working there

Love this store. Impeccably clean, helpful staff, nice cheese and bread selection (Balthazar’s olive bread is available, it’s da bomb!). A bit expensive, but in my opinion so worth it. Good specials, if you’re lucky you can get GT Kambuchea for $2. One time although they were on sale, cashier mistakenly charged me full $4 price. I noticed when I got home. I called and spoke to a manager who couldn’t have been nicer and provided me with a gift card for the price difference. They also have the best produce, avocados always perfect. In most other places avocados either too green or too ripe. They also have the best quality paper shopping bags available for free. This store is a class act, a real gem.

Great neighborhood market with a lot of fresh offerings

Clean fresh and great food and buffet

Things can be a little pricey, but great prepared foods section, and healthy options.

Great variety of healthy food plus fresh meals made to order. Weekend brunch with live music is always fun. Free parking above the store - just bring your ticket and get it stamped.

Excellent selection of organic and specialty foods and groceries. Delicious made to order soups, sandwiches and flatbreads. Worth the trip if your near New Haven. A little pricey though

This place is pretty awesome. I typically go there for lunch and get a fresh sandwich or salad made to order. Every time its been excellent.

Really great store. Reminds me of Central Market or While Foods before Amazon. Excellent selection, artisan bread, cheese. Organic everything. A bit pricey but youre not shopping that store for bargains. Service and selection is excellent.

Very nice city style market. Great selection. Everyone working there clearly was going out of their way to make shopping there a pleasure. Had everything one could need with excellent quality. Prices are of course quite high. This is a go to spot for when you are entertaining and want something special to cook. My daughter loved the prepared foods, cheese selection, and produce. Only downer was some of the (I am guessing) regular shoppers are not used to real world situations; like having to wait for someone to, heaven forbid, perform a price check, redeem a Groupon, make them lose a few minutes of their day..... A line formed behind me of no more than a few people and the next lady in line, who was 60+ and should have known better...,was rude to the cashier and manager about a maybe 3 minute wait... The manager was so professional and offered to move all her items to another lane and ring them up quickly, she refused and continued to be miserable, big frown... Sadly the rest of the line seemed to echo her attitude.

Bit pricey but market is good. This is for people who wants to stay healthy. Readymade food is great. Cauliflower curry, sweet potato curry and chicken breast was awesome. Love it.

Clean and well stocked but pricey.

A little pricey but good quality products.

Everything is beautiful and amazing. The staff are helpful. The only drawback is that it is so expensive.. Im not sure how the folks living in New Haven can afford the groceries. Super place to go when you want to splurge as everything is top quality. .

Excellent produce, and a small but super-fresh fish counter. Mostly organic, and very earnest. Very friendly and helpful staff. Milk prices are very high, though.

Fun market. Wanted to stop at Calabro for cheese but they had already closed for the day. Elm City had some of their cheese and a bunch more. Nice place to stop on the way through on 95.

Good selection and parking for being downtown. A little pricey

Amazing selection, however Ive noticed in the last year or so that priced have drastically increased. Prics are over the top. It financially cost over $30 for two people to eat: fresh veggies, entrees, and sides...Additionally, the deli was removed... employees are pleasant though. Reduce the prices and I would return as a regular customer.

Intimate jazz brunch. Excellent made to order foods. Organic ingredients great taste and a helpful staff.

It is extremely expensive. I got a Groupon thinking I was gonna save money and my bill came out to 176 dollars. I get the same exact things at wholefoods which only costs me 150. How this place more expensive than wholefoods its outrageous plus I couldn’t even get all the stuff I normally get because they didn’t have it. I love organic and don’t mind spending the money but this was just way too much.

We love it for organic foods and many hard to find things. We look forward to dying in and live music resuming.

The best (and only) supermarket in downtown New Haven. This place has a great selection of quality groceries with great vegetarian options and good produce. The staff is friendly and helpful. The prices are reasonable considering they are the only supermarket in town and they have quality items. 5% discount with a Yale ID is another bonus.

Excellent customer service, clean, good products, but OVERPRICED. I still shop there at times when I dont want to go far out or to buy something they sell that I cant get closeby.

This market has a great selection of food. The place is very clean and the employees are friendly. They have a great bulk section where you can grab different rice, beans, oats and nuts. They also have a great selection of vegan, organic and gluten free foods. One thing that I have to point out is that the prices are a bit high. At times when comparing, the prices are higher than whole foods. Aside from that, this market is great and I would highly recommend anyone go on in and check it out.

Easily the nicest looking, cleanest, and coolest grocery store I’ve been in. There was a live band playing today, food samples, a wide range of healthy options and brands (organic, gluten free, uncured meats), deli, produce, florist, fish market, greeting cards and small seating area! It’s even spacious and even has entrances & exits on two streets (orange & chapel).

Nice, small grocery store located in downtown New Haven. The staff is friendly and answered any questions I had. They have a good selection of organic items throughout the store, as well as a cafe area with seating. There is metered parking outside.

Elm City Market is my happy place. It has great food and products, and if thats not enough the employees are the best. Theyre always so helpful and determined to make your experience there a great one - and they succeed in this. Cheers!

Their products are good and fresh 👌 will always shop there also if you want to make any Chinese food or Italian you can get all the ingredients for whatever dish you want to make there

Once I found out that there is validated FREE parking in the garage next door, I now go here frequently and LOVE it. I feel more at home shopping here than any other store Ive been in since moving to Connecticut. The fresh produce, meat selection and Deli are awesome! Once I was even there on a Sunday morning to enjoy jazz music live.😀🎶💕

Delivery service: Beware that if you pay for delivery and certain items are not available, it is difficult to get your money back. They need to put better processes in place to ensure this doesnt happen.

A wide array of organic and conventional foods are housed in this downtown grocery store. Be sure to park in their area of the garage so that your parking is free. They have a good selection of meat and fish, a wide array of organic products, tasty sandwiches, and a Sunday brunch that often comes complete with live music.