If you need storage this is the place to go. The facility is clean, they have great prices, long hours to access your locker, and best of all the guys in the office have excellent customer service skills. They make sure you have a good understanding of the facility and will walk you threw any questions or concerns. I highly recommend this company
The team at this location was phenomenal. They walked me through the entire facility showing me all the entrance/exit points and how they are secured. The facility is clean and well managed. Every question I asked was answered immediately without hesitation. They are experts at their jobs. They were incredibly friendly and knowledgeable making my decision to go with them over 4 other companies. I couldnt have made a better decision to go with them.
Very pleasant business experience. Staff was courteous, knowledgeable and had our best interest as most important. Would highly recommend this facility.
Mark and his staff are incredibly helpful! To get customer service like this is extremely rare nowadays! I highly suggest coming to this storage facility we’re it’s also very clean! Give it a try you wont be disappointed.
Long over due but the team that helped me during the pandemic were absolutely great!!! They worked so well with me to work things out ..
I’ve had a storage unit here for 13 years and it’s been fine. The company has changed hands at least twice so the prices increase every year. Storage is EXPENSIVE!
Rob was amazing and transparent in his approach. First time renter, ever and I was truly blown away by the level of service Rob provided.
This storage is awesome. I’ve been with extra space for a long time. The staff is super nice and very accommodating. Marilyn was very professional.The units are clean and bright and feels very safe.I highly recommend this storage
Jeff and Mark were very helpful and informative. They’re very professional and customer service is excellent. The facility is clean and organize. Great storage place that why I gave them 5 star. Keep up the good work.
Can’t recommend this spot enough! After a long cross-country drive and busy moving day, Marilyn and team were extremely helpful and efficient. Marilyn checked in with us twice prior to arrival to help us decide on unit size, which made our check-in process seamless once we arrived. The team was helpful from start to finish of our move into storage. I’m so happy I went with their storage vs other options — the great service really sets them apart!
Extra space is a very nice place. The front office people is very helpful and try to give me the best deal possibleI had a lot of saving since I used the storage for long term. The space is very clean. Most important they have provide a lot of different of cart to reduce move in effort. I can even drive to 2 nd floor to load and unload without having to use elevator. That is really good!
Mark, Ray, and the team are great, always friendly and helpful. Had to recently open a second unit and they were able to be flexible to meet my needs. Facility is clean, and I haven’t had any problems with my first unit. Thanks!
From the minute we came to inquire about this locations units and the space sizes we were treated AMAZINGLY! On a whole this unit is clean and spacious with many options to fit your needs.We were greeting by Marilyn with a smile behind her mask. Gabe was great at showing us all the different unit, explaining the pros and cons of each level, and truly helped us determine the best size unit for our needs.We reserved the unit online and ended up needing help. When manager Mark called to check on us and our experience he was able to help us with no problem. It tells a lot about the culture of a job when the manager on down is amazing at making an experience sooo smooth from start to finish. Altogether this team is WONDERFUL. Highly recommend this location.
Mark @ New Hyde Park location was awesome....Great Customer Svc....made the transition nice and smooth....
Everytime I walk in one of the employees greets me and asking me how I’m doing. Very welcoming and always kind. They even remember me when I come back. The facility is very clean and organized. My mom and I both have units here. If you want to pick a storage unit pick this facility!
This place is the absolute best place to storage your belongings! Mark will help you with anything you need. I have dealt with a couple of people that work here and they are all super helpful and friendly.
Great staff! Mark was extremely helpful and guided through the whole process. Highly recommended.
Mark was very helpful with setting up our storage unit. He’s very professional and knowledgeable. Friendly staff and Extra Space Storage is well kept & clean.
Such a helpful staff! Very kind i felt comfortable. Honest ppl. The place itself is super clean, organized and very secure
Got a good rate using the mobile reservation feature. Amazing customer service - Jeff and Marilyn were so friendly and made the process of renting over the phone quick and simple! 10/10 would recommend.
Very friendly service, quick and easy set up. The facility is very clean and very secure. Reasonably priced as well.
These folks are great, They gave me all the pricing options, even showed me the various units until I found the one that worked best for it. Even the sign up was pretty fast. best of all I have access to my space much later than cubesmart.. (Until 10pm!) Which is a huge plus, because I would have to rush right after work to try and make it before closing.
My husband and I recently had the pleasant experience of renting a storage unit at Extra Space Storage in New Hyde Park. We were assisted by Vanessa, who is a true professional. She was so friendly, knowledgeable and helpful, and walked us through the process flawlessly. It was such a pleasure dealing with her (and with Marilyn as well), and we look forward to seeing them again when we visit the storage center. The center is immaculate and the unit we rented is perfect for our needs. Different access points make deliveries so much easier. We feel most confident that our items are safely stored. Thanks!
My experience at Extra Space Storage was magnificent. Marylin was the sales rep which helped me and I must say I am beyond satisfied with her help and friendliness. I would def recommend looking for her when coming in to get a storage and/or if you have any questions. She will make sure you are 100% satisfied and will accommodate to any of your needs. Thanks again, Marylin!
Jeffery the assistant manager was very helpful and informative. He took the time to show us the facilitiesand determine what space would be best for us.
I came in to store some items for the first time. Mark explained everything to me. He was very pleasant, helpful and knowledgeable. He went above and beyond to make this experience less stressful.
Excellent service. Staff friendly and knowledgeable. Space clean, organized a d secure. Highly recommend.
Clean facilities, excellent customer service, and a super friendly staff. Worked with me to get the lowest price for the perfect size storage unit. Couldnt recommend more.
Great experience renting here. Service is excellent worked with Mark. Very nice team!
Was a pretty good place to store my stuff during college. Staff was real nice!
The manager and his team went above and beyond to make sure I was happy with my storage unit. The customer service is outstanding.Thank you Extra Space!!
I have used this storage facility since 2012. Very safe and clean facility as well as helpful staff. Highly recommended!
Marilyn and Mark are really pleasant to work with. They made renting a storage unit very smooth and seamless. I really enjoyed the fact how clean the facility is and feel very safe to have my belongings there. Thank you for the great customer service Marilyn and Mark.
Mark, Chris, and Jeff were incredibly personable and friendly. Offered to show me a space that was less expensive but perfectly meet my needs.Outstanding customer service.
The staff at the office was always friendly and helpful. I had a few incidents, of my own doing, that they were quick to help with. Mark is a great manager and he leads his team by example! I would use the Jericho turnpike site again for any future storage needs!
I have had storage here for many years. Always excellent and professional service. Security is excellent as well. I recommend this facility in New Hyde Park, NY.
Superbe experience at the Jericho extra storage space. Jeff and Mark are very professional, the movers could unload the truck very easily. The facility is spotless and climate controlled. Recommend.
Its always a great experience with Mark and his team at Extra Space Storage. They go above and beyond to provide great customer service. Thank you Vanessa and Mark for assisting me with my moving transition yesterday, I greatly appreciate it. You guys are awesome!
Extra space is awesome my experience from day one was great I needed to get into my unit after hours and mark was of great help especially when the unit I was given was too small for my furniture he responded quickly to the info he received the way I was told to get in touch with him after hours I am very appreciative to mark and his staff and will highly recommend him to friends and would be back if I needed them again
Mark has been my go to person at Extra Space Storage. He is always extra helpful and accommodating, and makes any seemingly daunting storage experience a pleasant one! I recently met Jeff, who has a great personality. It feels like I’m amongst friends when I’m at Extra Storage Space!
Id never use another storage company, this place is GREAT. MARK was exceptionally friendly and efficient 😃
The hospitality and access at Extra Space is fantastic -- multiple loading docks, entries and secure access. Everyone there is happy to help and ready to answer any and all questions! The building is clean and very well maintained. Thank you to Vanessa for helping us out, from the warm welcome, tours, all the way to move in!
Great experience! They pride themselves in customer service, clean and accessible facility.Gabriel was fantastic!
Mark the manager is an outstanding personat any level business and personality wise!His help and friendliness was extraordinary. Make me value the Extra Space Storage much more.
Mark is very professional and doesn’t let you feel pressured at all. He’s very informative and makes you feel comfortable, he lets you know that he’s available at anytime if you have any questions or concerns. My experience at extra storage was a quick and welcoming experience and would recommend the new Hyde park location to anyone looking for storage.
I’ve stored my stuff at various storage companies over the years. i must admit that this has by far been the best experience. Clean building, friendly sales personnel and reasonable rates as well as space sizes make extra space #1.
Extra Space was a great help while we needed to hold off on opening a new business! I would definitely use them again and recommend their services.
I had a wonderful experience with Extra Space Storage. It is a clean facility with friendly workers who are very helpful. Vanessa was great and made the whole process nice and easy. Will definitely recommend and use again in the future.
There are lots of extra space storages around this area but we picked this one cause of friendliness of Store Manager Mark Cashman and all his employees.Mark is efficient, helpful and super friendly, he spent time to show us different sites units and walked us through thoroughly. There are no hidden fees or any surprises. Storage units are super clean.Highly recommend this Storage!
Great service by the manager. Thank you
Very nice staff to deal with. Very clean and everyone I interacted with during the setup process was extremely helpful and friendly. Would recommend this storage facility to friends and family.
I met with Jeff Gabburt today. He was very pleasant and patient. He took the time to answer all of my questions. The whole process only took about 20 minutes. The building is clean and secure. I have no hesitation storing my possessions at ExtraSpace.
Ive been looking for a storage facility, after reading several reviews I choose Extra Space. I called to reserve and stopped after work. I was greeted by Vanessa, Mark and Marilyn. From the moment I walked through the door I knew I was in the right place. Excellent Customer service by everyone. All my questions were answered with care and compassion. Considering the crazy year we are all experiencing, I give this facility a 10 star. Everyone went above and beyond. The one thing that caught my attention was Vanessa, to my surprise come to find out its her 3rd day in training. She handled it like a pro. To the Owner and Manager of this facility, you have a wonderful staff, treat them well as they will keep customers coming. I will be passing the word around. Thank you for a pleasant experience.
Hello, Jeff was awesome efficient, Friendly and a gentleman in helping me with my transfer today . Maureen as well . Always a hello in the office area.I’m happy that I was able to make this transaction today with Jeff’s help . Good man.Thank you, Janes C Rasmussen
Mark was so helpful and tye place is soooo clean!!
It is the cleanest storage facility I’ve ever seen, also well lit and spacious. The staff is wonderful! I can’t recommend it enough.
Great customer service, an easily accessible and clean facility, will be using them again in the future.
The employees are always so helpful I can’t complain. It’s great
Thank you Rob . What a Pleasant experience.
So great to deal with. Vanessa was an absolute pleasure! Professional and knowledgeable! Highly recommend!
I really want to applaud Extra Storage - specifically Vanessa and Marilyn - for the ultimate customer service experience. They both went above and beyond sharing the general information/guidance youd expect to receive when leasing a storage unit, and they were incredibly polite and inviting. As a first time storage space renter, I feel completely confident that Vanessa guided me to the right options for my specific needs, and Im confident that this team will promptly and professionally address any concerns I may have in the future. The storage facility and grounds appear clean and secure, and Im very happy I selected Extra Space for my storage needs.
Jeff and Zack were great. This place is super clean and the spaces are well maintained.
Simply had a wonderful introduction to Extra Space Storeage at 1990 Jericho Turnpike New Hyde Park. Jeff and the team were professional, friendly and welcoming. The tour of facility was excellent. The facility was spotless, secure and top notch. Great place for your next unit. Great team!
Excellent service. Nekita was very helpful
Fantastic service and great help. I was able to get a larger unit for less price!
Brenda is the best she will take good care of you and take the time to explain everything in detail.
Very nice experience! the old guy name Mark are so awesome!
This self storage location has been around well over 10years. They know whats up and have many options. The place is clean, well lit and has a temperature controlled environment. Huge plus, your items will stay in great shape. Plenty of loading areas, U boats, carts and a bathroom. Easy and efficient.
Jeff and Mark did great job setting my company up with solutions for our storage problems. Very friendly and accomodating.
It was a pleasure dealing with the staff. The young woman up front was pleasant and always greeted you with a smile. Mark and Jacqueline and Mark were great. I mostly dealt with Jacqueline. She was extremely helpful and pleasant. No long hard sales pitch, just straight forward and always there for you. Easy to change things around to fit your needs. Cant say enough good things about them
Friendliest staff. Super helpful and all staff went out of their way to assist me.Clean place.
This storage unit very nice and looks! It’s a great buy! Customer service is A1!
Very clean and well maintained. Convenient access. Customer service is top notch! I highly recommend.
Marilyn was so helpful and explained the moving in process so clearly. The overall experience was excellent. I would recommend this storage facility to my family and friends.
Mark and Marilyn have been terrific during my storage movement process. Ive been through several storage space moves and their professionalism, energy and overall customer service has been beyond top notch. I came in to move my items and they were just as friendly and courteous in person.
Great place. Easy access. Friendly staff
New Hyde Park location is very clean. Mark has been a pleasure to work with. Always friendly, patient, and helpful.
Great customer service! Jeffery G was very knowledgeable and helpful!!
Great! feels secure. Easy in and out. Clean facility.
The personnel is very courteous and friendly. Spoke to Jeff and he resolved my issue accurately and promptly.
Jeff is a great help.. patient and informative! Highly recommend!
I was welcomed by the staff the minute I walked through the doors. And the staff that helped me was eager to Assist me in finding me the right size of storage space based upon my needs and not just a sell.
We had our items at this location for over 9mnths. The customer service was GREAT, they were accomodating, pleasant and clean. Also, they are open late with easy accessibility to your storage unit. We are moving out of state and we are still with Extra Space Storage because the experience and cost is unmatched.
Jeff and Mark Is very helpful and patience, I am happy for being here ..5 Star
The Staff here was so friendly and helpful! Mark Jeff and Marilyn were such a great help to our family! Highly recommended!
Vanessa and Mark really made this experience painless. Everyone was super friendly and helpful but most of all very honest. The location is clean and has a lot of access to move your belongings. Would definitely recommend this location!
Great customer service. I needed my lock cracked, as I had lost the key. The manager graciously took care of the issue. I highly recommend this outlet.
Jeff and Zack Were professional and and gave excellent service recommend them anytime
Mark was very handsome guy! Great team at new hyde park
Extremely Satisfied And Great Customer Service. Very clean and well maintained facility! Highly Recommend!!
We have been loyal customers for over a year. We love the great service and appreciate how helpful everyone is.Jose Perez
Great place to have your storage. Mark always assist us when needed. Highly recommend.
Glad this storage unit is so close to my home. Clean, safe, and very efficient. Mark and Marylin are great.
Amazing customer service!! Always willing to go above and beyond to solve any problems of which there have been delightfully few!
Great experience, the team was very helpful in my search.
Jeff was super nice and easy to work with! Place is convenient, clean and accommodating!
Reliable operation with great staff!
Staff manager was nothing but helpful and made great conversation. Really nice guy!
Best place ever been dealing with Mark, Jeff and Marilyn. They are the easiest to deal with . Literally just go here and relieve