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Zembar Jewelers
2457 E Joliet Hwy, New Lenox, IL 60451, United States
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Zembar Jewelers
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me
Review №1

Theresa did an amazing job adjusting my watch on the spot! I had a sentimental time piece from my grand father that Brian took care in knowing how to fix it for me. Thank you both for the phenomenal experience.

Dy
Review №2

Unbeatable customer service, carry more variety than any other local shops, fair prices, and overall great atmosphere. On top of that, it is obvious that their quality standards for their products and services are held to the highest degree. Won’t go anywhere else to repair/fit my watches. Kathy and her team are the real deal.

Pa
Review №3

I had a pair of costume jewelry earrings of my mothers that I wanted made into posts instead of clip on. I read on FB how you can do it yourself. But these earrings had special meaning to them and I wanted it done correctly. Zembar Jewelers did a superb job. I wouldnt have done it the way they did it. AND thats why Im so impressed with how Zembar Jewelers did the work. The earrings will be balanced and lay correctly on the ears. They will be worn with pride. I have some other more expensive jewelry that needs help and I will definitely be bringing it in to be repaired. THANK YOU Zembar Jewelers.

Me
Review №4

They have beautiful jewelry at Zembar, and there are many choices to fit your budget! The staff are also very friendly! Kathy, the owner, has a lot of fun events in store and online! Check out their Facebook page!

Mi
Review №5

Was my first time at the store. I was looking for a unique gift for my parents 50th wedding anniversary. Rita was so helpful from me calling ahead to ask questions to helping me find the absolutely perfect gift. The engraving machine is really cool and it’s so wonderful the way you can customize your items. The jewelry is beautiful in the store and all unique beautiful and many affordable beautiful pieces. The customer service is amazing I felt like I’d been coming there for years was treated like family. I highly recommend coming here for your jewelry and gift ideas you’ll definitely be happy

Sa
Review №6

I needed my wedding ring repaired and I was undecided on what I wanted done. Kathy was extremely knowledgeable and helpful. She explained my different options, which really helped me decide what I want to do. I would highly recommend Zembar Jewelers!

Le
Review №7

First of all I found Zembar Jewelers by googling for Jewelry stores near me and they were first to pop up so I swung by I needed a plain gold chain for a custom pendent I had made the nice young lady was very knowledgeable and friendly as well as the store owner prices are very reasonable and they have a wide variety to choose from is what I loved I will def be back very sooooon Thank You Ladies

Te
Review №8

I was very happy with a necklace repair, until it broke today. Had a very small teardrop pearl on it, and it broke in the same place that I had it repaired. I dont think it was even 30 days. Regardless, when Ill bring back in soon. Kinda stinks

Th
Review №9

Friendly staff for a first time customer. Clean and bright environment. I was impressed with the selection of jewelry and expertise of staff.

Je
Review №10

Great experience both times I have worked with Zembar Jewelers. The first time I needed an antique ring of my grandmothers repaired and they did a fantastic job. I had originally received a quote for the same work from another local jeweler and they were significantly higher. Zembar repaired my ring to like new for a reasonable rate. The second time a prong broke on my 24 year old engagement ring and my diamond fell out. They repaired it by replacing the whole head to make it more secure and it looked like new when I received it back. Very happy with their work.

Ja
Review №11

Great customer service and reasonable prices on watch repair.

Rh
Review №12

I’m extremely pleased with the quality and price of the beautiful necklace I purchased at Zembar jewelers! I also purchased a few engraved items and they turned out perfect! If you need a personalized gift for any occasion, Kathy has anything you’d need. I will definitely be going back in the future!

Je
Review №13

This jewelry store did nothing in regards to social distancing or wearing masks. The workers were also incredibly rude, impatient, and demeaning; it is clear that they do not have respect for the customers they are trying to coerce into buying overpriced jewelry.

Ci
Review №14

Kathy and Jeremy are the best. Brought in some rings to have the diamonds taken out and put into a new setting. What a beautiful ring they made for me. After getting the ring I then decided to have more diamonds put into it. It is absolutely a unique ring. Which is just what I wanted. They couldnt have been any nicer. I plan on having more pieces made and I wouldnt think of going anywhere else.

Ch
Review №15

I had a great experience at Zembar. My husband bought my engagement ring there two years ago. I stopped in the other day to make another purchase and the owner Kathy was wonderful . Kathy is very professional and knowledgeable. She’s very passionate about what she does and cares about her customers. - Christina T. Homer Glen

Sh
Review №16

Had a great experience with Zembar Jewelers. They did a great job, at setting my diamonds into a new band. My ring turned out gorgeous. It was a pleasure working with the owner, she is very knowledgeable. If Im in need of additional jewelry, Zembar will be my choice.

Sh
Review №17

Wonderful family owned business. The knowledge and friendly people are above and beyond. I have never seen such a phenomenal gorgeous product line. My forever jeweler!!!!!

Br
Review №18

Shop owner was very personable and helpful. Took two watches in to be sized and they did a quick job and price was very reasonable. Will be going back

Tr
Review №19

My grandma recently passed away, And I received a beautiful tear shaped pendant from zembar! It keeps her ashes in the pendant . And its gorgeous ❤ I recommend going to this store rather then any where else !There pieces are amazing and there service is to...i have had nothing but complements on my pendant and great things to say about this store I will definitely be coming back thank u.❤.

An
Review №20

I had the worst experience at Zembar. Kathy the owner was extremely rude. After calling and asking about when a repair would be ready several times I started getting worried that perhaps it was lost. She assured me it wasn’t, but couldn’t provide a real date for when it would be done. Originally it was supposed to be 2 weeks. Then it was another week, and another, until finally I just asked for my piece to be returned...after 5 weeks! The whole time Kathy was not kind or compassionate about the time it was taking or the reason it was taking so long, nothing! I will NEVER SHOP THERE AGAIN. I will only bring my jewelry to a store where there is actually a jeweler there on the premises from now on because you never really know where your jewelry goes apparently, and if the owner can’t give you answers then who can?!? Horrible experience and if I could give them a zero I would!

De
Review №21

My husband and I have been doing business at Zembars for several years. They are always friendly, helpful and trustworthy. Everything you want in a jewelry store.👍

Da
Review №22

This is a great little place. The owner is wonderful, sweet and very helpful! Family oriented and very knowledgeable.

An
Review №23

Absolutely love this small business jewelery store! Always helpful when my husband comes in for last minute gifts.I had a beautiful black pearl from our trip to Bora Bora and went to Zembar during there remount event and had a beautiful piece made! Couldn’t be happier

St
Review №24

Sales person was rude, dismissive, and put the only blemish on my otherwise amazing engagement experience. I later called back to speak with the manager (or possibly owner?) and she was just as condescending and rude as the person at the counter.Shame too, as theyre right down the street from me. Had they conducted themselves better in this instance they wouldve earned themselves a life-long customer with disposable income who loves to buy jewelry for his soon-to-be wife.I had much better experience with David Anthony Jewelry on Rt. 30 and Schoolhouse with the same exact situation who will be taking my money from now on for many many years. I encourage others to go to them as well!

Ba
Review №25

Great service! Love my personalized pen... took less than a minute to engrave!

Mi
Review №26

Overcharged Me by four times the cost for a watch battery versus what I paid at a jewelry store in Orland Park. Enjoy the few dollars you scammed from me but never again will I do business with you.

Da
Review №27

Very, very rude.

Information
72 Photos
27 Comments
4.1 Rating
  • Address:2457 E Joliet Hwy, New Lenox, IL 60451, United States
  • Site:http://zembarjewelers.com/
  • Phone:+1 815-485-7280
Categories
  • Diamond dealer
  • Diamond buyer
  • Jewelry store
  • Jeweler
  • Jewelry appraiser
  • Jewelry designer
  • Jewelry engraver
  • Jewelry repair service
  • Watch repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–3PM
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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