My boyfriend and I had a wonderful experience shopping with Abram at Orleans Shoe Co! He was attentive to our needs and spent time making sure the style we each went with was exactly what we envisioned.Orleans Shoe Co has a great selection and an even better staff - we will 100% return! Highly recommend!
I was impressed by the staff on my first visit. Had to return two items as they did not work out. Had Sheila on my second visit. She was so helpful, I have wide foot, high instep and issues with plantar fasciitis. She knew just how to direct me to styles and fit for my 🐾. Always a plus when you hear how long a staff member has worked for the company. They spend time with you and want you to be satisfied. Give them a chance you wont be disappointed. Thanks Shelia!
Just to start Sheela is amazing. I was having a really long day and the last thing I was in the mood for was looking for shoes as I just don’t like shopping in general. She was so great with recommendations and allowing me to try on just about everything in the store until I found something I was happy with ( which ended up being the first thing she recommended lol) I will definitely be back here to get more shoes!!
Everyone here seems so excited to get you into a pair of comfortable shoes. The customer service is above and beyond expected. I purchased a pair of shoes and after two days of wearing them, I realized they were a bit too small. They exchanged them for a bigger size, no hassle what so ever. Thank you so much Orleans Shoe Co!
Love my shoes from Orleans Shoe Co!Sheela recommended some Birkenstock sandals and Hoka One One athletic shoes for me. I sometimes have gout in both big toes, and these shoes are soothing and tremendously comfortable. And just for fun, got some mega cute cheetah print Gola trainers 🙂Highly recommend!
Ive been to Orleans Shoe Co. several times now and love bringing friends there now too. The service is better than good, the folks there are genuinely personable, and theyre insanely helpful. All of which makes it much easier more enjoyable when paying a little more for specialty shoes.
Today I went into the Orleans Shoe Co. location in Mid-City and had such a lovely experience! Trent helped me to quickly locate the brand and type of shoe that I was in search for, and he immediately brought out a few pairs that fit me perfectly upon first try. I am so in love with my new shoes and grateful for the incredible experience I had at the store! Trent also recommended some running shoes that I am already planning to return for. Buying new shoes is usually the biggest headache for me, but my errand turned into one of the highlights of my day. Thank you Trent, and thank you Orleans Shoe Co.!!
The staff here is always so friendly and helpful. I have bought numerous pairs of shoes from New Orleans Shoe Co and every time is a great experience. The staff is patient with you while you decide from their wide selection. I have bought work shoes, shoes to help back aches and shoes for working out and have been pleased with all of them.I have recommended multiple people to this store and all have said they had a wonderful experience. Thank you for such great customer service. I will be back for the new color of Hokas!
Excellent service, staff helped me find the shoe I was looking for, got me in a pair that fit perfect in a color scheme I liked and checked me out, 10 minutes total from walking into the building and walking out a happy customer.
I went to the Orleans Shoe Co. location on N Carrollton yesterday and was so pleased. The employees were friendly (and wore masks -- thank you!), and the employee who helped me was super knowledgeable and helpful. I ended up finding a cute, comfortable, and supportive sneaker in my size (I wear a 10.5 in womens, which is usually hard to find, but they had it in stock!). Im THRILLED. Thank you, Orleans Shoe Co.!
Service was marvelous and fun! They helped me pick out a brand new pair of work shoes and dropped a lot of knowledge on me in the meantime! I will definitely be back when it’s time to get new boots! Thank y’all!
Sheila was amazing. Listened, understood by foot and my personality. Brought me three choices, each one more perfect than the last.Couldnt be happier!
This was the all-time best experience I’ve ever had buying shoes. Sheila was so incredibly helpful and knowledgeable and made shopping easy, quick and fun. This store has an amazing selection of shoes that are high quality and perfect for people who deal with issues like plantar fasciitis. Thank you, Sheila, my newfound shoe-la!!!
2 things:Finally bought some Hokas (trying to take care of the ole joints so I can run ‘til the day I die... of old age...preferably while running) and can already say that the hype is real. Trent was INCREDIBLY helpful.The other thing: I bought some comfortable, casual leather lace-up shoes that I’m pretty sure are the shoes I’ve been waiting my whole life for.Can’t recommend this place enough.
Amazing customer service!!!! Hands down the best place to get shoes in the New Orleans area.
#GottaRun I was running around town, looking at shoes and ended up at Orleans Shoe Co. The staff was very helpful in their recommendations. I ended up purchasing a pair of Hoka One One Clifton 6. Thank you so much for helping me find the right shoe in the right size. I would recommend this store to anyone looking for a good pair of running shoes.
Daniel helped me find a new pair and of shoes for work. He was very knowledgeable and patient. He was familiar with all his products and worked to help me make my selection based on what my work and walking needs are. I got a cool pair of comfy boots. Canadian imports! So fancy! With the style, comfort and advice they provide at OSC, how could a girl go wrong? Thanks, Daniel and OSC!
We bought a pair of Dansko Wynn Smooth shoes for work after trying different styles. The staff was very helpful and gave great advice. Their knowledge of foot problems and shoe choices was very helpful. They also have an impressive selection. Parking is ample also. I would highly recommend visiting this store.
The salesman was so helpful and provided me with the right shoes even though I would have never pulled them off the shelf. Another shopper was directed to shoes that worked for her special needs. I will go there for all my future walking shoes.
Amazing customer service !! I was looking for a specific brand and size 14 not only did they have men’s shoes but they also let me know that they could order which ever shoe I saw on the website. My fiancé is now set in the shoe department. I ended getting a couple pairs for him. Thank you I now don’t have to be searching around the city looking for his size.
Attentive and responsive employees. Well-informed, and quick to follow up and keep track. Really excellent stock and variety of sneakers, boots, sandals, etc. Honestly there’s a pair for everyone to find and fall in love with.
Great selection of quality shoes. Even better than that, their customer service is top notch - even after the sale. Bought a pair of Olukai flip flops. One of them stretched abnormally in the first 2 weeks. They swapped them out without hassle. They’ve won a customer for life. Highly recommend.
The people at Orleans Shoe Co. know what they are doing when it comes to function, orthopedic health and fashion. All of the staff members I have interacted with over the years have been incredibly caring and helpful in servicing my need for excellent quality foot wear. Thank you to everyone for your top notch customer service and products.
As a runner and a shoe hound I am thrilled to shop at Orleans Shoe Co. - both bases covered. Running shoe selection is top notch and the womens footwear is spectacularly wide-ranged: something for every day and mood (and good for the feet, no less!) Clara and Trent, the sales associates are super friendly and they sure know their shoes - so clever and helpful :) So happy to be a Carrollton customer!
This is a fantastic, locally owned business. They take really good care of their customers and the selection is top notch. I had a problem recently with a pair of Dansko clogs that I bought there, and they replaced them with new shoes, no problem. You dont get that kind of service at zappos.
My Mother is in her late 70s and is having issues with her knees as well as swelling of the ankles, due to not wearing the proper supportive shoes, Orleans Shoe Co was fabulous! They not only took her foot print and properly sized her but they also went above and beyond to educate her in selecting the proper shoe to assist her in improving her foot health. We walked out with 5 pairs of super cute and comfortable proper supportive shoes!
Great store with good selection of trendy footwear. Bought a pair of boots and love them.
Orleans Shoe Co. has an incredible selection of brands and styles, but an even better staff! Clara was incredibly knowledgeable and accommodating while helping me select a new pair of shoes that would make me feel comfortable and confident. I couldn’t recommend this store more!
Trent was great. Knowledgeable and very patient. I will definitely go back.
Orleans Shoe Co. earned five stars because Clara patiently listened to my needs and used that information to select a range of shoes for me to try on. She made me feel like a valued customers.The store, though small, is comfortable, quiet, and customer friendly.
Today was my first time visiting and Abram was very informative, helpful and patient with me. I had foot surgery 8 weeks ago and a nurse recommended Hoka tennis @ Orleans Shoes. Abram went over the types of shoes, measured my feet. I think, I tried on 5-6 pairs of shoes before purchasing Womens Bondi 6 Mood Indigo. Thanks for everything, Abrams
Great selection of shoe brands and variety of shoes. Definitely would be able to get running, work and regular shoes all in one place. People working at the store super friendly- go and check them out!
Rainy day find. My daughter needed proper running shoes. (The thought of going to another big box “sporting goods” store gave me hives) Initially, we went here only to “try on” options. I’ve become accustomed to ordering online during the past several months. Orleans Shoe Co. deserves our support. They are a stand out in this city, pandemic or not. We were able to try on and purchase her 1st choice. Color AND fit. Very unusual in my experience. Fitting an athlete with proper equipment is critical to performance. Orleans Shoe Co. is our new “go to”. Thank you💪💗
Our sales assistant was knowledgeable and informative. She was very attentive and quickly returned with our requested sizes. She knew the inventory very well and knew the sizes that were still in stock without having to check. I was impressed!
Abram was so knowledgeable and helpful. Great experience at this establishment.
Really friendly, knowledgeable staff! The shoes at this place are awesome and really sell themselves. Worth checking out!
Trent the manager at the store we went to, he was very knowledgeable in all the different types of shoes they have and he helped find the perfect pair for me, Great atmosphere in the store. Good location easy access. Good parking.
Abram was super helpful with an insole that feels amazing! Thanks so much Orleans Shoe Co!
I had a great experience and bought some amazing shoes at Orleans Shoe Co. Trent, the manager was knowledgeable about all the shoes I inquired about. He helped me choose some shoes that were right for my feet! The location, store atmosphere, friendly staff, and parking make the Mid City store an overall perfect shopping experience.
Salesman, Trent, has twice been a very professional, courteous, knowledgeable and quite delightful as a salesperson. I never do these surveys but I am twice extremely impressed. Very accommodating and supportive of my choices and random fashion,
Great experience buying my first pair of hiking boots. The staff was super helpful and kind. They had my boots waiting for me in my size And preferred color before i even got there.
For several years, we have been impressed with the selection, employee knowledge, and professionalism of Orleans Shoe. Oboz, Chaco, On, and many other quality (and attractive) shoes await you along with very pleasant people!
One of the only real shoe stores in the city. Nice high end, high quality with reasonable pricing. Staff was eager to help and knew their product.
Very friendly. Had exactly what I was looking. I was in and out in 10 minutes. Won’t be the last time I shop with them!
I was looking for a new pair of shoes for the kitchen since I spend many hows a day on my feet, i wanted some support all around. This staff knows their stuff. They promptly gave me a few options and I ended up going with the Dansco XP 2.0 kitchen shoes. The first day of wearing them will be a bit of a pain, but I already feel relief in my lower back and overall posture. Go out, support local, support this amazing staff.
Great products, attentive and friendly service. I buy all of my shoes here and enthusiastically recommend them to my service industry people. A good pair of shoes can change your life!
My experience with Orleans Shoe Company was fantastic. Great customer service and great products. My feet really appreciate the experience.
The staff at the MidCity Orleans Shoe Co. is awesome. They helped us pick out the perfect pair of shoes based on our needs. They listened to us, made suggestions based on our footprint, and helped us get the most comfortable pair of shoes ever. Thank you!
This was our first visit to Orleans Shoe Co. and we were totally thrilled with the whole experience. Cathy went out of her way to help my daughter find what she was looking for. My daughter loves the shoes Cathy suggested and is now telling her friends to head over to the store. We are so happy to have found this treasure of a store with such amazing customer service! We definitely highly recommend them.
Great shoe store! High quality shoes and very knowledgeable staff. I always buy my Hokas here.
Wonderful service, one of the most helpful workers I’ve ever worked with
Daniel greeted us promptly and helped us find some very comfortable shoes. He was very kind,Professional and knowledgeable. We will be returning to shop again at Orleans shoe co.
Orleans Shoes carries the best brands for foot comfort! They have great tennis shoes, casual shoes and boots. And they have awesome socks!!
Great customer service. There is a wide variety of brands to choose from that are known to be comfortable shoes. The sales people are very knowledgeable.
Friendly and knowledgeable staff.
My go-to shoe store! I love the variety of quality made comfort shoes and impeccable customer service.
Great customer service. Extremely helpful and informative with the questions I had. Overall awesome experience.
Great service.. The guys working there are awesome!!!!
Convenient in Carrollton, friendly staff, and very complete selection of quality crunchy shoes. You wont see deep discounts, but you do get quality products and local ownership.
Very knowledgeable sales people with competitive pricing compared to the online stores. Buy Local!!!
Sheela and the young man who waited on me today were very helpful. He was very knowledgeable.
My absolute FAVORITE shoe store in the world! I made a decision 5 years ago to only wear shoes that provided comfort and support while still being “cute” and Orleans Shoe Co. has the largest stock I’ve ever encountered! More than half of my shoe wardrobe came from this store. All the brands are there - and they have incredible sales all the time! Do yourself a favor and be kind to your feet! Orleans Shoe Co. has you covered.
I am a nurse that needed comfortable work shoes. They have the shoe brands that every nurse wants to wear. Whats even better is their prices are comparable to online prices and their employees were so enjoyable to work with! Please support them by shopping locally!
Looking for perfect fitting and top quality stylish shoe that will last for years, visit Orleans Shoe Co. on N Carrollton. Personal service that really listen to you, sincerely cares about the customer. Absolutely dedicated to customer satisfaction. Can’t praise enough. Make this store your first stop when shopping for shoes!
Great service! I didn’t have much time to shop or drive around looking for a pair of sneakers for my husband. I called the store, they had exactly what I wanted and had it ready at check out when I walked in!
Awesome staff and great selection. I love this store :)
Quality shoes and exceptional service. I always find just what I need there.
First time shopping here. They had exactly what we were looking for. Great service and interesting variety of shoes!
Very knowledgeable and friendly staff. Very detailed, patient, and professional. Most of my day is spent on my feet. It was nice to have someone really guide me to not only a better pair of shoes but also inform me on what I should and shouldnt wear
Its been a minute since I went to a real shoe store with good service. The clerk asked what I wanted (kitchen shoes..non slip) then went and got me three different pair to try on! A little more than I would have paid, I was thinking... Then she told me about the Service Industry discount! My favorite brand too: New Balance...
Really great variety of HIGH QUALITY shoes & a great staff to help you out
Kind staff, great selection of the MOST comfortable shoes around!! I am so glad that I can get the shoes I need at this convenient Mid-City location!
Kathy was so helpful at Orleans Shoe company! She helped me secretly buy some shoes as a gift for my mother who was there, and special ordered the right color shoes for my daughter! I love my shoes I bought too! I will definitely go back and recommend this store!Thank you!
Excellent customer service, I was literally in and out! I will definitely be back!
Bought a pair of Jambu’s that I love for the comfort but specifically asked if they were slip proof, sales girl said yes and Jambu’s website states they are also. They are not at all. I was ready to buy 3 more pairs until I got to work and slipped. Customer service was great but the shoes I bought weren’t slip proof. ☹️
It was my first time coming and definitely will not be my last! Even copped me a comfy pair of Birkenstock’s!
Wonderful staff! Super helpful! Great selection!
The customer service is HORRIBLE. idk what was up with the lady working here but she was very rude. I asked her about a shoe in my size which seemed like a simple request. Not only was she oddly silent when she came back but barely spoke to me and set them down and ran to the back before I could ask anymore questions. I’d planned to spend a good bit on a new pair of shoes, but due to her racist vibe I left and decided to shop online. It is 2020 and I will not tolerate blatant racism and will not patronize your establishment if you are.
Met manager Cathy on my first visit to the N. Carrollton store 3/3/2020 (Note to owner: eye level Entrance w arrow sign on Bldg front would GREATLY benefit potential shoppers. I live in Mid-City, shop the area, but just recently heard abt this gem). Cathy is the store’s gem: totally knowledgeable about the many shoe/boot/sandal brands and styles; listened to my narrow-feet-heels issues; and I left with a much-needed pair of Dansko walking lace ups.Cathy is a seasoned professional, actually listens, is savvy, and made me the store’s newest fan. Awesome!
I have very hard to fit feet. I usually walk out of a shoe store empty handed. The night before I had asked a question on their website. The owner immediately texted me. As a result I went into the Carrollton store the next day. They had the brand I wanted and the clerk was most patient with me so we ended up with a perfect fit In the brand I was looking for. I’ll be back.
Nicest folks going. Walking around in ill-fitting shoes was derailing my trip to New Orleans last March. Haleigh didn’t try to sell me anything that would break the bank. After trying on a number of options, she found the perfect pair and literally salvaged my vacation. Good restaurant tips on my way out the door, too. Really solid people.
Wow what a great selection of stylish, high quality shoes.
This was my first time shopping with Orleans Shoe Co. Reva was incredibly knowledgeable and helpful in choosing the right shoes! The selection is excellent and I would highly recommend others to shop here.
Excellent personable service. She was very patient me through out the time and was very helpful in explaining how the different shoes would support my feet.
Attentive, knowledgeable and friendly staff! Great shoe selection in this neighborhood gem.
Competitive prices, excellent customer service! I’ll be back!!
Definitely recommend, a great place for stylish but comfortable shoes, boots and sandals. I have multiple foot problems, bunions etc, and in my two visits to their Good Feet Store at 539 Bienville St. I found several cute pairs that I can wear all day without pain. Its thrilling to find trendy shoes that fit without looking orthopedic. Haleigh the store manager is super friendly and knowledgable and will spend time with you to find the best shoes for your feet. Not a discount store, the prices reflect the high quality of the shoes, but your feet will be very happy!
Excellent and friendly customer service with an amazing selection of shoes and sizes. I wear an 11 and they had a crazy amount of shoes in an 11!! Only negative is I wished I lived closer!!
Excellent service, I love their selection!
Always a great shopping experience.
Very professional with prompt and good service.
Great shoe store with knowledgeable staff.
Top quality staff! Their knowledge was fantastic! Will be back for all my shoe needs.
Great store, great staff, great shoes!
Very helpful.Thanks so much. Cant wait to start walking.
I got some shoes in a hurry on Saturday, and realized they were slightly too small. Exchanged them on Monday with no problems, everyone was totally cool about it!
I walked in 20-30 minutes before closing, knowing what I wanted: Birkenstocks with a back strap. Only thing left was to try them on. The salesperson was cold and terse. I understand wanting to leave at the end of the day, but I dont set your hours. This is the kind of behavior that drives people like me to buy everything online just to avoid interacting with rude people. Im sorry I spent $136 at your store.Your store is hard to find from the street and consumers have options. Good luck.
Reva was incredibly helpful, easy going and patient with me and my shoe buying dilemma. I will definitely be back.
Nice people. They had the high quality Olukai flip flops that I was looking for. Easy parking and public transportatio