Absolutely the worst service...thay make you wait 30min or more for 1 part as if thay have to make it...im talking about the NEWARK location....if you need body parts go to AUTO PARTS OUTLET on MULBERRY ST NEWARK NJ

Cant get ahold of the parts department via phone call. Keep getting put into a que with 0 people ahead of me but nobody ever picks up

Horrible, slow service. My small 2 part order was supposed to be ready for pick-up when I arrived. It took over a half hour of waiting for me to get my parts after I arrived. So I post productive time and wasted a half hour of my workday due to their inefficiency. Not good.

Not enough people working taking care of customers. Maybe owner should pay more to work.

Great place for parts but the service needs lots of work. I would not go back there. I rather deal with Amazon.

No bilingual assistance and rude at the time of assisting paying costumers

Ordered a front bumper for my rogue and it was ready in 40 mins. Prompt and good customer service.

One of the best shops for all your car parts

The young lady sitting in the front was very helpful

Love this place. as a former driver I have always loved their products. very friendly, wise and helpful. everyone works together and u walk in and its like u just belong there. awesome vibe!

Fantastic place for shopping vehicles parts.

Always sends the correct part and ships fast!

Positive attitude by coy rep who attended to me. Was able to walk away with product with less than an hour to coy closing.

Bought a salvage car and wanted some parts. Continental has all you need for car or vehicle parts, from AtoZ. You will get value for money 💰.

The service was poor hard to wait 1month for a refund on a part I never picked up,the lady that handled my case was so rude.

Good workmanship, BAD ARRITUDES, OH AND I SUGGEST YOU TAKE A SPANISH OR ARABIC LANGUAGE COURSE NO HABLA INGLES

A great place for auto parts

Best parts and prices in town

The delivery trucks drive 90MPH on the Garden State Parkway. So youll probably get delivery pretty quickly..... unless they kill someone before they arrive.

This company and ALL the employees are horrible...liars and cheats. Returned defective parts on 5/4/18....it is now 6/18/18 still no refund! I have called at least 20 times....i get a different rude person every time. No one ever calls back. It seems like they are doing you the favor of refunding YOUR money. The quality of the 3rd world nation parts they sell is horrible. The fitment is a joke. The chrome bumpers are peeling in the shipping box/bag.DO NOT buy from this company. There is no one to speak to that has any authority at all. d not leave a message....no one will call you back. RUDE INCOMPETENT, DISRESPECTFUL and a complete joke of a company.

Had a great salesperson Lateef very professional no issues with my order

Very unprofessional I own a mechanic shop I order a part for my customer and they told me Ill receive it the next day two days past and I still didnt receive the part I called them and nobody have a answer for me.

Had me waiting an halfhour for a interview. No one ever came to say anything...Peace out

Really good prices on what they carry.

Ive been buying parts from this warehouse for over 15 years. I havent yet received a bad part. To my knowledge they have access to all major parts at a very reasonable price.

Went there to try to get a side door handle. Waited about 20 minutes until a personal conversation was done until I got service. Explained that I needed the side door handle for a particular vehicle. Kept asking me with such sarcasm, you must be talking about passenger side. Kept telling him its the side door handle. Then, apparently must of thought Im stupid or something and said, you know there is a drivers side and passenger side, like I dont know the difference. Anyway, very unprofessional and definitely a lack of attention to detail. This place must take the business that they get for granted. Will never go there again. Very unpleasant vibe about this place.

A great place to spend time. I dont like there bank tube system. But is a good place to get your body parts

Good place to go when you need auto parts

Avoid!! .....A complete staff of inept and incompetent people .., I ordered a bumper insert 3 times and it was always the wrong one, at dispatch nobody know where the parts are and dont know nothing about cars.... came in to exchange the part and they tell me I have to wait 3 weeks to get my money back they told me I have to wait 3 weeks to obligate me to spend it with them....A complete disaster that cost me lost my working hour of a whole afternoon and no one seems to care....

Today was good but some times take to long so they can return change and paper

One of the worst places you can do business in Newark. I guess it come with the territory, staff is horrible, unprofessional, lies and no considerations. Travel from orange, nj three days in a row trying to get a bumper cover. I called, someone said the part was here and when I get there, the part was not there. I hate this place with a passion. This place wouldnt survive anywhere else but Newark,NJ.

Simply THE BEST! Best in aftermarket parts and great customer service

2.5 FREAKING HOURS to setup a shop account and wait for ONE fender. Ridiculous. First and LAST time doing business with them.

They are super nice they find time for you too. This is the place to get parts

Horrible service end experience. Did business with Continental a few years back with good things to say, however it went way down the bottom now. Decided to order a radiator from them instead of a less expensive one of ebay, thinking i will have the piece of mind to call someone if needed, returns hassle free etc. WRONG. Could not get a radiator picked up for a return for close to a month, because it wasnt right now. And they made sure to fight teeth and nail so everything even the return was my fault. Noone ever calls back. They make sure to put all the blame and fault on you untill the last second. Dont bother asking for a manager, because all of them are managers and act like they have custumers lining up and do not care of you. Nobody ever picked up the radiator, so decided to drive an hour to return it physically. Said the refund willgo back on the business card we bought it with. WRONG. The retfund never got back or made it. Its been extremely long time, and nobody cares, drops phone calls and acts like they doing you a favor. I will file a complaint and just because of the principle, and since i have the resources will sue them for whatever my lawyer deems neccessary including stealing my money by not returning it. This way atleast ive done my part so HOPEFULLY(doubt it) it will not happen to one of you. If you want an extreme headache, no “customer” service, use them. A mom and pop shop has better service and appreciation for customers than they.

Always amazing service with Jeanette Martinez !

Great place to get auto parts a decent prices, the down part is that you get aftermarket parts that dont compare in quality to the oem.

Accounting employees are rude, undiplomatic and unwilling to discuss about the account. I had to file complaints to BBB (Better Business Bureau) to get my statement.

Friendly staff. They took care of me very quickly.

Nice place to get auto parts

Really bad customer service

WORST BUSINESS EVER --- NO IDEA HOW THEY MANAGE TO STAY IN BUSINESS!

If there would be negative stars, I’d use those....Tried these guys about 10 times, either wrong parts or never show..... haven’t use them for about a year, called in, they couldn’t find my account.... had to make a new one, called in 2 days later to check on the parts, again no account.....

Great service and prices

Very bad service. I hate the way they treated me through the phone. very bad attitude for no reason.

Called for a mirror and they said it was in stock and would deliver same day. Mirror never came, called next day and they said it was out of stock and needed to be ordered. Kicker is it was the same clerk I spoke to the day before. Now my retail customer gets delayed! Poor business practices. Spend a little more and go with Empire!!

Professional staff. Quick service

The customer service wasnt good at all.

Good autobody parts at a great price

Horrible service second time I go there they tell me they have a part and when I get there they say they cant find it and want to charge me more for a part they do have fk them ty EBay

Very long wait for part when you go in person

Friendly, honest service.

Cheap price on vehicle parts.

Horrible place Glenn suck ass. Worse parts

🤩🤩🤩🤩🤩🤩🤩🤩its good i can find anything i want for my car

Affordable auto parts

Most auto body parts for most cars

Theyre good at giving you the wrong parts and customer service sucks They take your cash money .Cash money returns 14 days

They are very reasonably priced

Parts at a great price and great fit

Right smack in the hood.

Good job

Service awesome

Handles all my business needs.

I LIKE THIS PLACE. CALL HERE EVERYDAY AND ORDER PARTS

They never refund the money for a returned part

Good prices

Worst service ever!!!!!!!

Too much wait for no reason

The wait was too long!

Great service!!

Even professionals go here.

I went to continental after I had a little fender bender incident and I told them what I need and they told me what they had in stock also offered to order the parts for me and they will also deliver the parts to your mechanics location

Wait time is too long

Very professional staffs

The wait is too long

No parking

Good

Good

Good

Service

Terrible service, it took more than an hour to attend to me

Terrible ... what bad attention. I didnt find anything I needed.

There is no customer service they leave you 5 hours and then they ted that they dont even have the pieces

Well they take a little while in the order but the rest is fast very well ...

Excellent personal attention, but they take forever

By design

They gave me a wrong bomper

I am very happy with this service, the attention is very good and I am delighted with customer service and the vendors deserve five STARS.

Very well

Highest prices

Good service and friendliness

Cheap