Horrible experience !! I went to get gas, normally I pay at the pump. This particular night it said you had to go inside to pay. I went in and the lady put the money on the wrong pump. When I got outside to pump it wasn’t working and I checked the paperwork and seen it was on the wrong receipt. I went back in and she said she voided it but couldn’t give me a receipt and someone was pumping gas at the one she put it on. I ended up getting my gas and trying to reach out to make sure it was voided. I checked my statement and I have been charged 2x. I called the store they told me I have to call customer service and every time I call it has up after the prompts. I will be going to BBB! This is crazy

Incompetent employees - avoid this location. “Minor” behind the ordering area. The front said they were not back up until 6pm. Waited 15 minutes til 6. Then the minor still continued to sit and play on his phone and ignore us. Atleast have some social skills and stand up and say sorry it will be a another 10 minutes I’m not allowed to start until my break is over. Don’t just stare at the customers who have already waited with no guidance. Then an employee who was off duty walks in and goes behind counter and makes herself food then leaves. Got a refund for the order we ended up waiting 30 minutes for. Garbage.

Got a red slushy from there the other night. I been feeling sick for 2 days now after I drunk half of it. Ughhh

Really friendly staff and great food! The new food station is amazing !

I grabbed a bowl after work paid for extra gravy and biscuit. Got home and this was all that was in the bag. Honestly who wants their bread in the bowl!?! And very little gravy so disapointed. Next time I go to Wawa.

The smallest chicken wrap that I have ever had and it was $6.79 which means their food are overpriced.

Decent place, however, gas prices are quite high.

Spicy tenders were fresh and my biscuit is still on my ever loving mind 😋

Old food. Gross. Never fresh from and Royal farms

The rewards are good except no one who works there knows how to ring them up correctly. It has been a horrible experience every time I tried to redeem my Rofo reward points. Just to get home to have my chicken order wrong anyway. Also having to pay money when I shouldn’t have because of the reward points. Very frustrating. Corporation needs to have a meeting with their employees explaining the reward points. I am about to give up. 3 times same fricking problems. Not worth the hassle.

I worked here and the manager is a liar. I told them I was leaving for a new job and she kept me in their system and told the company I did two no call no shows. Found this out while trying to reapply.

Lousy service at food

Great chicken, but some of their employees should not be behind the register as their customer service skills are horrible!! I love their pepsi prices and ice. Their rewards items are not bad, although they could offer more meal deals.

Staff was pleasant even early in morning. Coffee is good and hot but all of the sugar containers were completely empty at very beginning of morning rush. That is what coast them fifth star!

First thing I noticed at this store was the gas pump display at the first one I tried was broken. Lack of maintenance is not a good sign, so I probably shouldve gone to another store. But I went in to get some fried chicken anyway. Heres the kicker: I asked the cashier to wait a minute for me to swipe my rewards card but he quickly closed the transaction before I could do so and said I was late. I think that was intentional. I really shouldve gone to the one on Pulaski Highway instead or to a Wawa store.

Just waited 30 mins for my food (ordered at 12:51am with one person in front of us) and finally had to ask for a refund at 1:20am because our food was never made, while everyone after us got their food made. The women at the cash register was super nice and understanding but it’s just crazy that they can’t make a sandwich and a small side of Mac and cheese in less then 30 mins.

It’s was my first time going to this royal farms everyone was nice until i hear so old lady with short blonde hair lady bitchin come to find out she the boss really bad customer service very unprofessional........ will never go back to this store ......

Tried their chicken it tasted great and fresh.

Great

Employees yelled at me for ordering a family chicken meal and told me she didn’t wanna make it so I left!Get a better staff, so unbecoming.

Only problem I have with this location is they have all that space and no air compressor.

Chicken sliders are the best. Fried chicken is great too.

Best fried chicken Ever Very worth getting

Clean and the employees are friendly.

Show of hands, please, how many of you would be willing to pay an extra penny per gallon if once, just once, there was some windshield washer fluid in the buckets out at the pumps. Windshields are dirty and it just looks bad when you have two empty buckets at every island. This morning I gathered up the squeegees from 4 islands and dumped them in the middle. Hint: they are not effective when dry. And dont blame it on the cold; theyre dry year round. Im tired of being the one going inside to complain. If you dont want us cleaning our windshields out there, then take away the buckets and squeegies.

Cashier (Sebastian) is very rude, ignorant and just disrespectful! Three times now I have unfortunately got him to cash me out. You say good morning and he ignores you, than dismisses you away once gives you your change. Also, I have seen him constantly eating food in the morning at the cash register WHILE checking people out, handling money and so forth!

Wish I caught her name this morning (07/25/2019) at the front counter. I dont understand what some of the staffs issue is here and why they act so miserable towards their customers, but this woman at the front counter was a miserable smarta**. Never going there again.

Everytime I go here to get dinner I get home and get nasty stale chicken that tastes like rubber like its been sitting forever, I forgot to check before I left the store tonight and got the most disgusting chicken ever and its a disappointment.... Next time il go to the other royal farms this doesnt happen there!!

Good service, always like to come and get some food

Awful ..... Line was 7 people deep .... 1 person behind the registers .1 person walking around and 2 others manning the chicken station ....Got my order from the chicken station ... When I get home lo and behold the 2 behind that station cant get the 1 order they have correct ... Order a 12 piece with 4 biscuits and potato salad ... NOOOOOOOOOOOOOO potato salad .... If not for the chicken I would never go to this royal farms . thank goodness for WAWA .

I understand people make mistakes but this royal farms will next fix the mistakes of there workers I was in there this morning around 7 am just got off work worked 16 hours was tiered and needed ciggaretes the guy gave me Marlboro gold (lights) instead of what I asked for menthol gold 1 word difference no big deal I dont notice untill I get home there wrong cause he put them right in the bag with 4 monster couple candy bars etc so I go to bed wake up go back to royal farms around 230 and the manager Ashley says they cant do anything because I left the store well if her worker didnt fk up wouldnt be a problem I will drive 30 miles the other way before ever going to royal again

The store is absolutely filthy! It looks like the floor has not been cleaned ever! I would not buy anything from this store yet alone a sandwich or some chicken. Some one is going to get sick eating from this disgustingly dirty store!

Great fried chicken and very clean

Convient location. Plenty of fuel pumps.Good selection of merchandise.

The most unclean and gross, where staff of any royal farms that I’ve ever been to. You will not see me return to this one anytime soon. The building it’s self is disgusting and the bathroom is gross. Things that should be clean like doors to the bathroom, floors, baseboards of doors are all gross and dirt covered.

Store is dirty. Deli made sandwich wrong. Employee started to argue till someone else looked it up.

This place is expensive. Staff needs to be a little bit nicer.

They screw up every order Ive ever placed. Go to WAWA which is 3 minutes away.

Stopped in there and got a chicken meal and the potato wedges they gave me looks about 3 weeks old. Never will I go to this location again.

Um um I love that chicken

Always short on help. Long checkout lines. Inside is generally dirty, disgusting.

This is the worst Royal Farms..staff us unfriendly and SLOW in everything they do .and they double charged me on a couple occasion..

Poor staffing, no air pump, slow service. Not a fan of this location.

Dont buy. The subs :( they are a disgrace to all subs.. I watched the cashier get. A mans change wrong and I waiting 20 minutes for a sloppy sub.

The worst! They cant even stock milk regularly. Never enough staff, mornings just arent worth it. Place is dirty ---staff is generally miserable

They dont make your sandwich correctly either it has bones or they put couple tiny pieces on the mild chicken sandwich

Staff need to something on the kitchen ..the food looks two days old and not fresh. Staff be professional and clean up the store. Staff presentation is poor.😖

Lots of pumps and food!

Chicken is good

Great chicken

Bathroom is always dirty

Its OK not to clean thought

Great staff

Often very busy