Hillside completed a ductless heating and a/c system made by Mitsubishi for our home. 18k Btu unit (indoor and outdoor).I rarely write reviews but the work was so good that I want to submit a review in this case! From removal of the p-tak unit that had serviced our downstairs for 20 years, to patching the block work, running the 220 electrical line, installing the indoor and outdoor units, and then training us how to use the remote, the service was professional performed by clearly expert staff. We worked with Jerry to design the replacement, including its location, and he delivered the installation exactly as we had agreed. He met with us on 3 occasions prior to installation to make sure he had covered all of our questions. We took several bids before settling on Hillside. The company bid an excellent price, provided the best warranty package, and planned all trades to complete tasks in just 1.5 days! We cant be happier.
I love my new mini split unit. Thank you Hillside for the professional and timely service. You have exceeded my expectations.
Go to Hillside 5⭐!! We have had bad Experience with other places😡.we had a great tech named Mike hands down best service ever. We will continue to use Hillside .
Hillside is the best! They are professional, knowledgeable, prompt with service calls, and very kind people. They also have fun posts on FB.
Tom was super knowledgable and professional, a joy to know hes on the job.
Excellent work, and professional service! Thanks!
We received a prompt response. Mike, our technician, was very knowledgeable and courteous. I will definitely return to Hillside for future services.
My dogs love the treats!
Everyone I have encountered at Hillside has been extremely professional and knowledgeable. I get oil deliveries from them as well as the service on our Oil heater and AC unit. The techs will give you real advice without pushing a particular product or service. Its refreshing to have this kind of service as Ive had other HVAC services that only use their maintenance calls as a way to sell you additional products or services that arent needed or warranted. Hillside has always been prompt in responding to me and they are always on time for the service calls.
The entire process was flawless, quick and very positive. Jerry and the install crew were phenomenal. Thanks
Let me say, I did a lot of looking around before I picked Hillside Oil. I wanted a company that had good reviews and service. While, everyone has good reviews I made appointments with 3 heating companies only to find Hillside has the best deal to come out and see the problem for $59. They called me to confirm the appointment the night before and the worker Tom was great. Straightforward and honest. Gave me options about cleaning the Oil heater. and an estimate of what was to come. Came back out to do the work and same thing. We stopped using our heater 10 years ago and have been burning wood in the wood stove and decided to get the ol girl going again. 1 year ago we had another company come out to get her going again and said we needed a new motor to the tune of $2200. Tom figured out a dead bat was stuck in there and removed it. Thats the kind of service I want, someone who is truly trying to fix a problem and not just giving a solution because they dont want to really diagnose the problem and immediately go to replacing something that does not need replacing. Tom was always on time friendly and efficient. Great company that really stands behind their service.
This company was a surprise. Although I have seen their trucks around for the 26 years I have lived here, I never had them in for service or to provide oil delivery.I had them install a new ThermoPride oil fired furnace. They were responsive, professional and did an excellent job of installing the new system. They corrected issues from prior installations and left the work area better than when they arrived.Their prices were competitive with other companies and their install lead time was only a couple of weeks. Thank you Jason & crew. Good job.
Ive been using Hillside for years on two of my properties I own. They have provided excellent service at a great price. The technician I deal with, Joe, is very professional, courteous, thorough, knowledgable, and helpful. I highly recommend Hillside.
Ellis the service technician was phenomenal. We had our air back on within the day. He looked over everything to make sure he truly found the problem, and it ended up saving us a new motor and money him being thorough. He also allowed me to watch and ask questions about what he was doing as Im a curious person and like learning about new things (or understanding what is going on).Highly satisfied with this experience from start to finish and will definitely be calling Hillside again should anything else happen.
Friendly office staff and prompt delivery. Always show the current price of fuel oil on their website, definitely a plus.
Theyre good at what they do. Always here and gone with no problem. They always leave dog treats for our dogs, which is nice. Really just wish Jessica was still there. 😔
Our AC was not blowing cool air in the first day of summer of all days! Called Hillside Saturday night and left a message as it was not an emergency. Promptly got back with us first thing Monday morning and our technician was here around 11am. We had a blown capacitor. He was professional and quick. Up and running in right around an hour from when he arrived. Also said he would gladly wear a mask of he had to come inside, which says a lot that we didnt even have to bring it up, he was on it! Loved our experience and will call back again.
On time and great service!!! A+
Have used them in both routine and emergency situations. Always professional and knowledgeable. Will continue to support this business
Just had a preventive maintenance by Hillside. Truly outstanding are the words that come to me. When I heard that everything was fine was music to my ears. I appreciate the honesty.The technician was also truly outstanding.
We had a new unit installed and it was a great experience! There was a small snafu with a defective thermostat, but Hillside responded quickly and sent a tech right out to fix it. Very pleased with the customer service and Jerry, George and Joe were both friendlyand professional!
I have used Hillside company for new ac and new heater + have only had hillside fuel oil delivered to my house for over 40 years .
Excellent service. Ellis was very professional/knowledgeable and found the source of the problem very quickly. He did an excellent job of servicing and was very friendlyIll certainly be using Hillside again
I love my Mitsubishi mini-split !!! The service from the first meeting to the install was friendly, on time, and professional. Now I can use my 3rd floor loft and my 2nd floor bedrooms are cool as can be. I wish I had done this years ago.( It was installed on June 26th- just in time for the really hot weather.)
Always friendly,courteous and prompt with deliveries!
Always the best in Service, prices and professionalism. I dont know why anyone goes anywhere else!
Ive always had a great experience with Hillside. From the office staff and the technicians. Joe recently serviced all my rental properties and he provided top notch, honest service.
Excellent service and professionalism. Ellis was fantastic and explained the whole process as he was working.
Mike was very knowledgeable, he was friendly and helpful. Got the job done in a reasonable amount of time and gave me some tips for troubleshooting in the future. I would definitely call them again if I have any issues.
We have been using Hillside Oil, Heating & Cooling since we moved into this location, and it was on of the best decisions we ever made. This is an excellent company with tremendous pride and integrity. They have truly become like trusted family members. I am 71 years old; my professional life has taken me to most of this country, and parts of many others, and I have never experienced nicer people or a better run company. If you are reading this, then you are looking for the best people to do business with... well youve found them.
Thank you to Jessica, Joe, and Jerry for helping: 1) set-up a visit to a new home we are considering buying in a very short time-frame 2) providing helpful insight to the condition of the heating and A.C unit in the potential new home 3) providing quotes in the tight time crunch of the addendum period. Will definitely use Hillside Heating & Cooling again. Thank you!
Hillside has been great in my experience. I had formerly been a Wilson Oil and Propane Customer and had a variety of issues with them. Trying to resolve these issues I would have to wait on the phone for a little while until a third party service would pick up for me to leave a message for Wilson. I was done and shopped around a little bit. I called Hillside and someone from Hillside picked up immediately and was able to accurately answer everything I wanted to know about the company. I have gotten my oil filled by them twice now and delivery is timely. Local Company that you can trust
Joe was so awesome. He was very friendly as well as professional and efficient. He answered my questions and concerns. Ive been a customer for years and have always had great service. Thanks again for sending Joe and give that man a raise! ; )
Justin replaced out heat pumps compressor. He was on time. Completed the job to perfection. Was friendly to chat with and answered all of my questions. Hillsides the best!!!
Since moving to the area we are glad we found Hillside. I’ll be honest I was swayed by the dogs on the billboards around town. Hands down though, these guys are the best to work with, fair and honest when it comes to their work. Everyone we have worked with genuinely loves what they do and it shows. We order fuel and have had a few service calls that have always met our expectations. Keep up the great work!
Far superior service of our furnace compared to other companies used in the past. Steps were taken by the Hillside technician that had not been taken by previous companies. We will definitely be staying with this company going forward!!
Hi Jim and all at Hillside! Congrats on your win! You certainly deserve it-I’ve depended on your company for years and have NEVER been let down. Thanks for being a special bunch. Please hug the pups for me 🐾🐾
Hillside is amazing and I highly recommend them. Our air conditioner stopped working and we contacted Hillside. They gave us a time and even called me when the tech was on his way so I could stay at work all morning. The tech was very nice and knowledgeable had us fixed in no time. They were reasonably priced too. Thank you Hillside. We will contact you in the future.Hi Jim, the service call was under the name Debbie Lodge on Scottfield Drive. Again, thank you very much.
Had a great first appointment. They were on time, friendly, and provided great service. Scheduled a follow-up appointment with them. I had that appointment established with them for TWO WEEKS and they decided to call me mere hours before the schedule appointment time to cancel on me, after I had already taken a day off of work to be home for them. That’s not how you do business. Now i’m out of a day off of work AND a service appointment. They did not even apologize. Bad business. Do not make appointments with Hillside unless you like being cancelled on.
Hillside Oil came to my rescue once again. Promptly found the problem, repaired the heater and got it up and running perfectly. ANOTHER outstanding maintenance call by Hillside Oil. Thanks everyone!
My furnace went out right in the middle of winter. I contacted Hillside because of their reputation in the community. Best experience ever. Thank you to everyone at Hillside for helping me and my family.
My name is darian hillside recently came to fix my heater I just wanted to say its worked better then it ever has before I always get best deals on oil and the service is always really friendly
Great services and Mike was excellent explaining what was wrong with our system and how he was going to remedy the problem. The Price was reasonable for the repair.He was very friendly and familiar with pets which is a plus.
They are like part of our family now. Always competitively priced, friendly personal service and on time. Great oil delivery and HVAC services.
Amazing service, honest, and fair. In two years Ive had some major projects and maintenance done in my home. They respect you and your house. There was one small mistake they made in two years, but they rectified it with professionalism. Thats hard to find in this day.
Office personal were very helpful and friendly! work is always completed in a fast and professional manner! service techs are very friendly and informative.....they even vacuum their work area after they are finished.... MY GO TO FOR ALL MY HEATING AND AC NEEDS!!!!!!! THANKS HILLSIDE
It was the first time I used Hillside for my home oil needs and it was a pleasant experience from start to finish!!! I highly recommend their services!!!
I have been a customer with Hillside for several years and they have always been professional and courteous and patient as I would ask endless questions. Jerry and his crew provided the service to do the installation for my conversion to Natural Gas recently which included installing my new heater and a/c and I couldnt be happier that I signed a contract with Hillside. The work was done on time and I had no problems at all. Even now, if I have a question, Jerry is prompt to return my calls and/or emails. I like to use locally owned companies but sometimes I am hesitant to do so. NOT with Hillside. I have always been provided excellent service from them, and, without hesitation, strongly recommend them.
Between Jerry the sales rep, Jason the tech, we could have been happier with the team and the work they did. An entire new HVAC sytem, water system, removal of the old oil system, base boards, the list goes on. We didnt even shop around because of how wonderful they had been with prior work. Dont regret it at all, so very happy!! THANK YOU GUYS!
Hillside Oil Heating and Cooling has great customer service! Their technicians are very prompt on timing and educated with the services that they provide. I highly recommend Hillside!
George and his crew bring knowledge, craftsmanship, and clear, friendly communication to their work. Really a joy to find such a quality team!
Wonderful experience with Hillside Oil. I purchased my first home last year which has oil heating. Having never lived somewhere with oil, it was all new to me. Hillside explained a lot about my older heating system, maintenance, etc. I signed up for their automatic delivery and havent had a single issue. I highly recommend Hillside to anyone in their service area.
They have been quick and efficient both times we ordered heating oil. The service tech also did a great job when they worked on the furnace. Highly recommend them.
Bought my HVAC system new in 2000 and has been serviced regularly by Hillside ever since... along with my heating oil purchases. Whatever your technician tweaked this time has made my heater run and sound better than it has in the last few years!
We have been doing service with Hillside Oil for decades, & they have become part of our family. If youre looking for a recommendable business that does excellent HVAC work for a very competitive price, that are trustworthy & wont rip you off.... Look no further because Hillside is a true 5★ business! Thanks Jimmie for always taking care of us, & your technicians are always courteous, friendly, very knowledgeable, & they will take time to explain everything to us & give us tips on how to make sure we get the most out of are oil heater & save us $$$$!!! Thanks!!!!
When I owned my rental property I used this company for HVAC, water heater, and even fireplace. They been their back backward to help me. One time my, who cant drive, was the only one who can meet them, and they drove her so she didnt have to walk on a busy road for a mile. They also came out on a Sunday to replace a water heater that was not in a safe condition. Thats just 2 of many examples.I have nothing bad to say about them. They were wonderful to me.
Jason and the rest of the crew did a wonderful job on the new AC installation. Highly recommend Hillside for AC and heating service.
Excellent service.
Courteous and very efficient.
Joe is a fine technician. He takes time to make sure his customers are satisfied.
Theyre absolutely awesome! 100% recommend!
Excellent company to do business. Prices are competitive and service is responsive and courteous.
Hillside Oil Heating & Cooling has done extensive work for me from remodel work to my hydronic baseboard heat to installing new central AC units. I even had them replace an old and failing oil tank. The technicians are always professional and knowledgeable. I always received a fair estimate of time and cost and never was I surprised by the invoice I received. I highly recommend Hillside for any HVAC work that you may have.
I highly recommend Hillside to anyone!! I am a single mom on a tight budget and having a company that looks out for the community with pricing is a plus. thank you Jimmy and your staff for always provinding great service.
I have been a Hillside customer for several years. I ran out of oil on a Saturday night. I called the company and left a message what my situation was. Nothing happened. I called Sunday at 7:40 am ...nothing. I called Cochran Oil, where I am not a customer, they answered the phone...NOT an answering service .. and are coming right out.
Great company! Friendly and good at what they do! They go above and beyond, always! A pleasure to deal with!
The best heating and cooling company in the county. I needed help and they were there. Thank you Hillside!
I wish I could give no stars to this company. Do not believe the ads that you see when you go to the movie theater. Our heat went out on 12/27 during a really bad cold snap. First we called another company who came right out and gave us an estimate that we thought was a little high so we called Hillside for a second opinion. The tech who came out came in and saw the litter boxes we had in the basement and immediately pulled his shirt over his face and said That will put me in the hospital. Ok, so if you are a service tech for a living, dont you make sure dispatch checks to see if the home has cats if you are so deathly allergic? I believe he was saying he was allergic to the litter though which Ive never heard of. But anyway he goes out to his truck to call in and whine and i guess they told him he needed to finish the call because he came back in, wrote down the model number of our furnace and then stated they wouldnt be able to get the part until after the New year on 1/2. So we had to go through a long holiday weekend with no heat but ok, if that is what has to happen then well wait. We went and bought a bunch of space heaters. So Tuesday comes, no call from Hillside. On Wed my husband calls in to find out when the part will be in and dispatch responds that Our tech is not available for that residence! Wont give any specific reason why or even send out a different tech. And also had no plans to call us and tell us they didnt want to do the job! I cant emphasize enough that no one should use this company. Their customer service is atrocious. Apparently they make enough money that they dont need to worry about pleasing their customers or making sure they have good word of mouth. Please dont support this business there are many other local business who deserve our support and would appreciate it!
Hillside is the best! Routinely exceed expectations.
Good...
Hillside is very responsive, very reasonably priced and has quality technicians. It is painful when you do not have AC, but these guys are top notch.
Always a positive experience with Hillside Oil Company and their drivers and technicians, Thanks Hillside .
I highly recommend not using this company. When I called their company for their oil service, the person immediately says we are not interested and hangs up on me. The phone conversation was only 30 seconds. Terrible people to work with.
Great people and service, and thanks to our tech Mike!
Solid company that stands behind their work.
Pleasant and knowledgeable technicians and staff.
Great service company.
Awful place to deal with!,,, they are over priced and they do mysterious deleveries with no receipts left and they also have disappearing credits! So if you wanna joke this is the right place,,, but Id advise going somewhere more about the ppl not the money,,, thats all this company is about is money,,,wish there was a no star Button!
The customer service is outstanding I called @ 2:17 because I did not have heat, technician arrived at 2:45, diagnosis - broken igniter, technician replaced had heat at 3:00.
Outstanding customer service!
Great service.
Always very nice
Excellent service.
Great work!!!
Class act of HVAC in this area