Three words!! I LOVE THIS STORE! MR. RADALL AND JOSELYN ARE THE BEST. any problems with any devices they where always The store always has what i need and the pricres are always great.
It took them a month to tell me they couldnt fix my laptop. And now I cant pick it up because they have no evening or weekend hours. What a terrible, over priced computer store. Im sorry Rutgers students are stuck with them.
Needed an accessory for my Mac not only did they have all of the products I required, they made sure to walk me through the compatibility issues, Were very knowledgeable and a great help here in the city. Don’t need to go to an Apple store when you have all the resources here at Kite + Key in the Hahne’s building!
Do buy anything from here, they don’t accept returns. Much better going off to a bestbuy or the apple store. Return policy isn’t publicly posted anywhere either, deceptive sales tactics. Should’ve known since it’s always empty.
By far one of the best customer service experiences of my life! The staff and the technician were incredibly helpful throughout the entire process. I walked in having very little knowledge of my own laptop and left feeling confident that I would know how to troubleshoot issues down the road. I highly recommend!!!
I called earlier today inquire about a 87 w usb-c charger for my MacBook Pro. The person informed me that they had a couple in stock. They told me they closed 4 pm today and are closed on Sundays. I walked there and found there door was locked and lights were off. It was 2:30 pm. There was no sign on their door indicating an emergency and having to close early. Mind you I called at 1 pm. They should have told me they closing early.
Very professional staff members. My questions were answered with great accuracy and the purchase process was a breeze!