Great customer service. It was so easy to place my order and pick it up the same day. Once I arrived I was told where to go so that I could be met with my order. Carrie went out of her way to make my experience smooth and memorable.

Amazing experience. I walked into Casper and explained to Celeste my sleeping style, needs and preferences and she listened and recommended the perfect mattress for me. She was super knowledgeable, nice and not pushy at all (like some mattress people can be). I had an amazing experience and I love my mattress. 10/10, highly recommend!! Go see Celeste!

We had a great experience at the Casper Sleep Store at the Christiana Mall. Celeste knew her products and was able to help us choose a mattress and pillows that were just right for us. She did not pressure us at all. She emailed us the information about the products we were considering. The next day we quickly and efficiently completed the purchase. We decided we also wanted to try Casper sheets and Celeste even found the set we wanted on clearance. When we made it home and had a question we were able to call Celeste and she answered our set up question. We highly recommend visiting this store for a mattress purchase,

We came into the Casper store at Christiana two weekends ago and we had a wonderful experience overall. Not only was the staff extremely courteous and professional but the showroom was exceptionally clean. Since I have a lot of trouble sleeping, I wanted to make sure I purchased a mattress that would help with my neck pain as well as my fiancé’s tendency to get hot from regular mattresses. Our sleep specialist Nyana, was especially helpful and gave us pointers about each type of mattress, allowing us to test out each “room” with sanitized pillow cases. Testing out the mattresses was really helpful as I came in expecting to love the Nova, but wound up going for the firmer Wave instead. After making a decision on which mattress to purchase, both Nyana and I had issues applying the discount code I received from Casper to the purchase. Despite the fact that the store wouldn’t get credit for the sale, Nyana advised me to call the customer service number and place the sale over the phone while in store. I was able to get the discount and was once again very impressed by the level of professionalism and exceptional customer service demonstrated by Nyana and the team at the store. We would recommend anyone looking for a specialty mattress and a quality shopping experience to visit the Casper store at Christiana.

Amazing experience! We had a delay in shipping for our mattress and it caused a huge inconvenience for us. Thankfully this location was able to help us and provided us with a same-day pick up for our mattress. Awesome customer service, definitely recommend it.

We need a new mattress and were in the mall. stopped into Casper not intending to buy. Well.. Carrie asked to help us and gave us one of the best sales experience s! She was extremely responsive after we left, answering my numerous texts on sizes of the boxes mattress, sending spec comparisons, etc. We hope she gets a pat on the back for job well done! Cant wait to get our new Casper!!

Thank you Carrie Brackin (Christiana Mall DE) for all your help picking out the perfect bed. I couldnt be more satisfied with the product, and ease of purchase. Love the Nova Hybrid and pillow. Thanks again for all your help and professionalism!

Celeste was the best and was so helpful and friendly as we looked at mattresses! The store got so crowded, but she was able to help us all at the same time and provide great information.

Agreed, Celeste helped us both times we visited the store. She is so pleasant and knowledgeable . Would definitely recommend everyone to see her, everyone there was helpful as well. We look forward to receiving our new bed!

Celeste was great! Very knowledgeable and answered all of my concerns. Love the new mattress!

Bought a pillow from there love it!!! Good customer service